La Quinta Inn Reno

The room was a good temperature and not too hot.

Pretty much everything. Two major issues. 1. Housekeeping. This room was gross. Full of hairs when I got there. Two instances of random loose wires. Lots of crumbs and small trash by the clock. I had to call and get a fresh set of sheets because there were hairs in both beds. The bathroom door had a dirt (I hope) mark on it. 2. This place is just run down and shabby. The carpet had two major holes in it. The bathtub had multicolored scuff marks. The fresh sheets I got both had stains. One had brown/gray marks and the other had a pink stain. Front desk staff apologized when I brought up the housekeeping but that was about it.

We had to switch 2x to get a room that did not smell of cigarettes. This is an old motel with exterior stairway and entrance. With old pillows with blood stains, dated furnishings, a shower that was impossible to get a stable consistent temperature...

The price is cheap -- but be careful the service is terrible!

We booked three king bed rooms and arrived at the La Quinta at 6pm. However, the rooms were not ready by then, because the house keepers left work! We were told to come back in an hour, yet the rooms were still not ready by 8pm. Totally absurd!

Ease of check in and check out

No fridge or microwave in room

The staff was very nice.

The room was not vacuumed at all or mopped. The staff did come take care of it when I mentioned it.