Reykjavik Lights by Keahotels

Everything was great. The rooms were a good size, clean and comfortable. Staff were friendly and helpful. Breakfast was yummy! And there was information everywhere about what to see and do.

Breakfast was an interesting experience! Twice there were no plates or glasses, and all 4 mornings most tables were clogged up with dirty dishes.... Not enough staff it would seem!

Friendly & helpful staff

Nothing

The location was very good. The parking was excellent. The staff were very friendly.

The windows were not sealed properly, cold wind was blowing through the gaps, however, this was mitigated by increasing the heat in the room. The bathroom was rather cold and the heater in it was not sufficient. There were small stains on the bed sheets. During the breakfast, there wasn't enough food for everyone, so we had to wait for quite some time for the staff to refill the containers.

I really enjoyed this place. Front desk staff were welcoming, efficient, and kind, as I learned when I locked myself out of my room and needed a replacement key. The room was light, airy, comfortable and had everything I needed. Easy walking distance to the football stadium and the nearby botanical garden, family park and zoo. Breakfast buffet was excellent, something for everyone and plenty of it. Free parking in front of the hotel. This was one of six hotels I stayed at over a nine-day stay in Iceland, and I found myself wishing I had spent more of those nights here. I will say, I did not try to walk into center Reykjavik from this hotel, so I don't know how long that would have taken.

I honestly have no complaints. Next trip, will probably use this hotel as a home base for exploring. Just to be complete--and I have this complaint about every hotel I have stayed at in the last several years--there is no fan in the bathroom. This seems to be an industry-wide trend, and I have never understood it. It seems especially bizarre in Iceland, with its endless supply of hot water. You stand there luxuriating in the shower until you emerge, relaxed and care-free, only to find that a heavy fog has descended upon your room. I would ask the industry to rethink this. But about this hotel, no specific issues.