Richmond hotellit lähellä Richmond City Hall

Plussat: It's sheer elegance.

Plussat: We were welcomed at every turn , from Valet Parking to employee who put our bags away to employee who convinced me to try The Biscuit--a GREAT idea😄

Miinukset: I had only one night to stay😂

Miinukset: We have stayed here before. The room was way below par compared to our past visits.

Plussat: The decor is spectacular. Even beats the Old Cataract in Aswan, Egypt where Wnson Churchill had a suite. It was my favorite hotel until Jefferson. Pool is so nice and warm with a touch of salt.

Miinukset: Nothing it was fabulous

Plussat: The lobby areas are absolutely beautiful! The rooms are elegant and reminiscent of the time when the hotel was built, but with all the luxuries of today!

Miinukset: Really, no, I love everything about this hotel!

Plussat: Friendly staff, very comfortable, great blankets ( a deal breaker for my spouse) Overall, I was extremely pleased.

Miinukset: I was expecting a jacuzzi tub. Disappointed when I didn't find one.

Plussat: Room was very upscale with nice amenities.

Miinukset: Currently being renovated, so there was scaffolding in the main lobby area. The pool was also closed, which was one of the reasons I chose this location over others.

Plussat: The staff and the quality of the hotel. Everything was first class. The room was beautiful and the staff was very helpful.

Miinukset: No. This was a first class experience in every way.

Plussat: History and elegance; room size was wonderful; bathroom was amazing with a TV in the mirror; absolutely 5 stars

Plussat: Restaurant food was excellent!

Plussat: The updated rooms are beautifully designed and furnished. We also enjoyed the Lemaire restaurant which is onsite. One of the best meals I've had the pleasure of enjoying...and I am a picky foodie! Hotel employees were 1st class... very friendly.

Plussat: Beautiful hotel in perfect location. Our room and bathroom were magnificent.

Plussat: Clean, quiet, comfortable

Miinukset: Parking

Plussat: Lobby/seating areas inside and outside

Plussat: ... II'm always pleased stay in this nice hotel downtown Richmond. The location is perfect, a bunch of nice restaurants and bars around this place. I love the GYM, and everything what's around.

Miinukset: ... good question, during my stay, the hotel was only highly loaded. But the staff could handle this situation.

Plussat: Loved the location and the style of the hotel (very modern with pops of color). The room was beautiful and had everything we could ask for. The location is the best in Richmond.

Miinukset: Our room was only surface clean when we arrived. There were dishes in the dishwasher that were still dirty, and the dishes in the cabinet didn't look too clean either. The floor felt like it hadn't been vacuumed since the previous residents' stay, and there was a suspicious stain on the comforter. The sheets, bathroom, and kitchen surfaces did appear to be clean.

Plussat: Located near restaurants and nightlife

Miinukset: Parking was a little difficult

Plussat: What a beautiful place to stay. The area was right in the middle of downtown. The room provided everything that was needed for the stay.

Plussat: Very nice, clean shower, comfy bed, quiet atmosphere

Plussat: efficient & friendly staff

Miinukset: room was haphazardly cleaned every day the Residence Inn breakfast has lost a bit of its' quality.

Plussat: Majority of the staff was very friendly and helpful

Miinukset: Only one incident with the breakfast service person. Rudely announced I had missed the coffee and if I wanted more I needed to go to the Bistro and purchase even though she had just moved it to the kitchen seconds before.

Plussat: Staff very friendly

Miinukset: Parking is a big issue

Plussat: Staff so warm and engaging! Excellent beds. Loved the shower

Miinukset: Totally are fault, we usually bring are own pillows.

Plussat: Clean, very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful stuff

Miinukset: Pet fee is $100 for a night. No complimentary parking, valet is $27, self-parking in the street next to the hotel is free on weekends, and at in the garages nearby at a more reasonable price.

Plussat: I recommend the bourbon pécan pie from the restaurant

Plussat: The room was nice and clean with all the amenities promised.

Miinukset: The water pressure was horrible.

Plussat: The hotel was gorgeous, clean and so comfy for our weekend stay!

Miinukset: The scent in the lobby is weird...

Plussat: Lots of history and a very well-appointed room

Miinukset: Low water pressure at the sink

Miinukset: The room we were provided was not cleaned properly. The bathroom especially was not clean at all. And when we complained of it, we were offered another room that was not what we wanted and with an upcharge.

Plussat: Location was at the point of all action around the Special Session of the General Assembly.

Plussat: Staff was very professional and helpful

Miinukset: Everything was excellent. One thing that bothered was, the corner of the rug was slightly bent in the living room area and I kept tripping over it (lovely rug though)

Plussat: Great location, spacious and well decorated rooms.

Miinukset: Our room got zero natural light, also we were in a suite, which had a door connected to another room and you could hear everything in the other room clear as day.

Miinukset: Hot water for shower was not sustainable...4 minutes, then warm.

Plussat: Service was excellent and staff was friendly!

Miinukset: Phone wasn’t working

Plussat: They bed was very comfortable, nice decor, friendly service and access the street from a beautiful park. Very dog friendly.

Miinukset: Free freshly brewed coffee in the lobby.

Miinukset: The valet called his coworker lazy in front of me over a small mistake. He then ignored that I was in a hurry. I ended up sitting in the front seat of my car, with the door open, for several minutes waiting for him to finish his 1-sided conversation.

Plussat: Helpful, friendly staff, big, clean, well appointed rooms.

Plussat: Location

Plussat: The hotel was nice and clean and the staff was very friendly I will definitely stay again oh and I slept like a baby the bed was so comfortable

Miinukset: The parking was awful

Plussat: It was attractive and the room was very comfortable. I liked the price.

Miinukset: I set a wake up call using the phone in my room, and it did not ring. I was an hour late for my seminar. The next day I set the wake up call with the front desk clerk and it did not ring then either. This should be fixed!

Plussat: I really like the the cleanliness and how comfortable the bed was.

Miinukset: I think the valet parking charge was excessive per night.

Plussat: Staff was friendly and helpful

Miinukset: Over priced

Plussat: Great breakfast options though it was not included in the cost. Also the free shuttle was handy to have.

Plussat: The rooms are nice, modern but inviting. Good spot if you are going to the convention center.

Miinukset: You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.

Plussat: Bed was super comfortable!

Miinukset: Everything met expectations.

Plussat: The bartender at the Italian restaurant, and the nice gentleman who exchanged the fridge in my room when it wasnt working.

Miinukset: One of the valets looked irritated when I said I might need my car again that night.

Plussat: Cleanliness.

Miinukset: $27 a day valet parking. Parking is an issue. The lady who checked me in was not firiendly. She had the personality of a door knob. For example when I tried to give her my credit card she pointed to the machine with a frown which made me feel stupid.

Plussat: The hotel was beautiful, clean and very classy! The staff were friendly, very knowledgeable and willing to assist you with whatever was needed.

Miinukset: N/A

Plussat: The room was spacious and the bed very comfortable.

Miinukset: The price of the internet service and the cost Of parking.

Plussat: Very friendly staff.

Miinukset: Cleaner bathrooms

Plussat: Bed was very comfy. Location great. Food services great.

Miinukset: Bathroom WAAAAAY too small...husband is 6'7" and couldn't even move...no two people getting ready. Sink horrible design. Faucet too short. Water ran all over sink, down to floor every time turned on... Loud art show/"jam" in lobby on one night.. TONS of students. All in all a great spot for kids (didn't realize students live there).. not great for a relaxing getaway.

Plussat: It is just a hotel. By the pictures and all the mails we received before, I thought it would have a bit more character. Check in was normal but nothing special. Guy at the bar was helpful and went out of the way to propose beers to our taste.

Miinukset: The price, more expensive than other hotels of the same level. Pool pictures are misleading, it is really not worth it.

Plussat: The roof top bar was fun.

Miinukset: Some of the cleaning staff seemed pretty grumpy (not saying I'm always having a good day either) but when the elevator opened (and enough room for everyone) she would not make eye contact or move a bit to allow us to get in.

Plussat: Convenient, secure,good location

Miinukset: Opt for king bed more seating area

Plussat: Character. Different than most hotels

Plussat: Front desk staff

Miinukset: Room was not cleaned for 3 days. Very sketchy neighborhood with lots of homeless asking for money every time you walked outside. Pool was gross.

Plussat: Loved the rooftop pool and bar!

Miinukset: Couldn’t get service downstairs for breakfast

Plussat: Fun game room, nice lobby bar and café, very nice rooftop bar, very convenient location.

Miinukset: Lackluster housekeeping service. It took a couple phone calls, several hours apart, to have an ice bucket delivered to our room. It took several inquiries, over two hours, to have towels brought up to the rooftop pool. Both my sisters room and our room did not receive housekeeping service to have our beds made or towels replaced on more than one day.

Plussat: The hotel took on a modern twist. Amenities in the room were of great quality, i.e. peppermint soap, makeup remover, herbal teas, etc.. Small rooftop bar and pool was cute. Hotel dining was very tasty. Staff was the best all around.

Miinukset: My only critic would be my room space & decor. I get the theme but . . .

Plussat: Stayed here twice, each time pleasantly consistent. Love the staff!

Miinukset: Stayed in a double twice, rooms need a little more square feet but it works.

Plussat: We enjoyed the games and rooftop pool. The family suite was nice. Bathrooms were nice but not wheelchair friendly.

Miinukset: Parking for a wheelchair van is a bit sketchy. There were no blankets for the bunk beds (we did call down and ask for some and were given them.) One shower didn’t work, the pull up mechanism to turn the shower on fell out of the spicket.

Plussat: Location, rooftop bar

Miinukset: Value for money

Plussat: The room was really spacious and staff were very friendly. Having a parking garage connected to the hotel was really nice too.

Miinukset: No ventilation in the bathroom, hair in tub, tub was a little dirty, AC would turn off randomly.

Plussat: really clean, easy to get to the venue from the front of the hotel. good location in central downtown Richmond.

Miinukset: It would have been nice if parking were included with the cost of the room.

Plussat: Large light room.

Miinukset: Tiny pool. Poor housekeeping. Room not serviced by 1630hrs on second day didn’t get done until 1700hrs after complaining twice to the front desk staff.

Plussat: Good location, good check in, good room, good breakfast

Miinukset: Parking garage ran out of space.

Plussat: The bathrooms were super nice and clean. The staff was so nice and friendly, my boyfriend and I were total idiots and couldn’t figure out the tv and the maintenance man got there quickly and didn’t make fun of us for our stupidity of not being able to find the sensor lol. Good variety in their breakfast options too, waffle maker and fresh eggs and sausage.

Miinukset: There wasn’t a plain water option at breakfast. Also I know the quietness of the room is something that they guarantee, but we didn’t realize how quiet. Neither of us could sleep the first night. Recommend bringing a white noise machine if you don’t like sleeping with the tv on for the added noise.

Plussat: Location was good for my needs. I could walk. Breakfast was good but lacked in variety

Miinukset: In sufficient dresser (?) for personal items for a stay longer than two nights

Plussat: The location is great. The bed was very comfy. The customer service staff was attentive. The breakfast was yummy.

Miinukset: I was placed in a room (after a long day and long wait- one attendant working with long line) with a broken air condition- hot and making a sound like a jack hammer. When I called to ask to be moved ... I was basically told I’d have to wait and it was alluded they might be full and I guess I’d be out of luck? After trip downstairs and complaining a very nice customer service rep did get me moved n hour later. I was concerned though they didn’t seem interested in the fact the original room needed fixing.. they treated it more as if I were a picky customer. Rooms should be functional before booking them. I also paid almost 100 more than what was listed in hotel website for a room when I looked after I was told they were full and may or may not be able to move my room. :(

Plussat: Eggs were awesome! Room of 4 and we got eggs every morning. Very clean hotel room, and nice hotel room set up. Awesome rooftop.

Miinukset: Hair dryer didn't work, and elevator and parking garage set up are very awkward. "Rooftop" pool? More like a bathtub on a roof.

Plussat: It’s was nice

Miinukset: Nothing, except the location was pretty tight.

Plussat: Great location, parking was easy A useful free shuttle Nice breakfast

Miinukset: Getting in and out of parking to reception was confusing when you arrive. Perhaps they could of issued some instructions before arrival

Plussat: Very clean facilities, friendly staff.

Miinukset: Confusing at first where to go with two hotels in same building but once figured things out was fine.

Plussat: Beautiful historic inn right in Downtown. We picked it because it was close to where we were going.

Miinukset: Currently the restaurant is being remodeled so we were not able to get breakfast there but the guided us to a Jewish Deli around the corner.

Miinukset: Room had damage including broken lockset on door, water damage in bath and other worn areas that needed repair. Linens were stained. Buyers remorse as we could have remained at our bnb, which was so much nicer.

Plussat: Historic charm

Miinukset: It could use a freshening up - then again, the rates are great! Front desk staff talking about other people in front of guests.

Plussat: The hotel has a charming historic ambience but and the rooms are quite comfortable. However the condition of the building is quite Shabby and on need of renovation. It is only a few dollars less than the supper luxurious Jefferson hotel down the street but no where near the value.

Miinukset: I loved the charming historical setting but thinks it needs a major fix up at the price asked.

Plussat: The uniqueness and history of the place

Miinukset: Street parking, no dining optio

Plussat: The location is close to restaurants and points of interest. I liked the antique, historic feel of the hotel. The courtyard was beautiful, free coffee in the lobby. Bathrooms and room were very clean and nice high ceilings (stayed in room 418).

Miinukset: The room had 1 window and there was a bed pushed up directly to it so you couldn't have the curtains open easily. The window looked out at the veranda where people walked by so if you had to keep the curtain closed most of the time. It felt claustrophobic.

Plussat: Bed was comfortable and the room was very dark with the curtains closed, which made for great sleeping.

Miinukset: Our door seemed too easy to open and my husband and I both felt uncomfortable going to our car in the evening.

Plussat: price, quality, charm, room

Plussat: conversion of historic buildings into an inn. The air conditioning worked well.

Miinukset: Did not know that you needed to walk downstairs and up stairs to just enter your room, regardless of the elevator. The brick patio looked great in the pictures, and received 2 ads before arriving for eating, etc. newly opened. The patio was closed, and nothing available for eating. So I feel misled. The staff appeared pre-occupied. No one had checked the bathrooms and the ladies room in the lobby area had backed up toilet. When checking out. they were reading comic books at the reception desk. You at least get a smile at Fairfield or Hampton Inn, not here.

Plussat: I liked the history of the hotel. It was a neat experience to stay in a hotel with a history that was pre-Civil War and a connection with Edger Allen Poe. I would definitely consider staying there again.

Miinukset: Well, I can’t say I liked staying downtown Richmond. But, the staff, history, and amenities of the hotel is a definite plus.