Richmond hotellit lähellä John Marshall House

Plussat: The bed

Plussat: We wanted to stay in downtown Richmond but the other hotels were very expensive. The hostel was perfect with a spacious room to ourselves and a private bathroom. The breakfast in the morning was simple and very clean.

Miinukset: The walls were a bit thin, you could hear every conversation in the hallway and every door that closed in the hall.

Plussat: the room we booked was comfy and small. beds were clean and the room itself felt secure enough for us to leave our stuff in. the free breakfast was great as well!

Miinukset: our room smelled?.... but not to the point of discomfort, got used to it eventually and wasn't a big deal. might have been just a "me" problem!

Plussat: Really comfortable. Good staff. Great shower.

Miinukset: It’s not totally their fault, but parking was a bare.

Plussat: The design on the building and how clean it was

Miinukset: There were alot of stairs with no elevator or luggage lift option. It was very difficult for me to take my luggage upstairs.

Plussat: Location, staff and rooms were top notch!

Miinukset: Valet took a little while to get your car, but that is to be expected on a Sunday.

Plussat: The Commonwealth is a lovely boutique hotel tucked downtown. Really charming. Staff was friendly and helpful and the room was super comfy. I’m planning to book again for my next trip to Richmond!

Miinukset: I had no complaints! Travelers should be aware that there is no on-site parking but that is pretty standard for city hotels. They provide valet for a small charge.

Plussat: The valet was unexpected and so nice! The hotel was located so close to everything we wanted to see. It was nice to be able to walk everywhere and not worry about parking or paying extra to park. The room was so clean and so big! The bathroom was so modern and also sparkling clean!

Miinukset: We were in a King suite and I know a lot of people love a soft cloud like bed. We did not enjoy the bed it was way too soft for us.

Plussat: Lots of history and a very well-appointed room

Miinukset: Low water pressure at the sink

Plussat: Everything except there no being robes.

Miinukset: No robes.

Plussat: Location

Miinukset: Furniture in lobby was filthy. Elevator was filthy I had to switch rooms because the sheets were dirty

Plussat: Service was excellent and staff was friendly!

Miinukset: Phone wasn’t working

Miinukset: The valet called his coworker lazy in front of me over a small mistake. He then ignored that I was in a hurry. I ended up sitting in the front seat of my car, with the door open, for several minutes waiting for him to finish his 1-sided conversation.

Plussat: Helpful, friendly staff, big, clean, well appointed rooms.

Plussat: Nice lunch at the restaurant, there was a cat on premises who was a real show off and clearly loved by the staff.

Miinukset: Room was a little noisy with a loud fan, but honestly, no big deal.

Miinukset: It is seriously dated.

Plussat: Charming place Nice and very friendly staff

Miinukset: Very old rooms

Plussat: Loved the historic architecture of the hotel and the hotel's restaurant was superb.

Plussat: Very friendly staff. Lobby was clean. Very comfortable outdoor patio.

Miinukset: The room had no natural light. The window was towards a hallway. I arrived late at night and checked out early in the morning so I did not spent a lot of time there.

Plussat: Location was excellent, couple of great restaurants within walking distance. Parking was right in front of the Inn at no extra cost. Safe neighborhood; quiet; reception staff friendly and helpful.

Miinukset: Took the elevator to the third floor and exited on a back porch that stretched the length of the building. Our room was at the far end of the porch which then required that we more the luggage down the length of the porch, carry them down a flight of abt 8 steps across a landing and up another flight of about 6 steps. All a little strange, but a very nice place to stay.

Plussat: Room was nice, quite, convenient

Miinukset: Parking was an issue

Plussat: It has history and I think that is cool.

Miinukset: The beds were awful.. the furniture inside was old and awful. The pillows were the worst

Plussat: Cool historic building. Good location.

Miinukset: Very uncomfortable bed and pillows. Ugh.

Plussat: Loved the history and ambience

Miinukset: The room above our room was so loud, making it hard to sleep and it was just them walking around I think. The floor/ceiling was just too thin I think. The hotel has so much potential, just needs updating and a good designer

Plussat: The front desk staff and others working there were extremely nice and helpful.

Miinukset: No airport shuttle. The ad promised a shuttle but it only travels within 2 miles of the hotel. no restaurant or bar. Apparently coming soon. my hotel room wall had a very large crack with wallpaper hanging off it. The room was not properly vacuumed.

Miinukset: Manager don’t know how to treat their customers after all they are in hospitality business. Manager needs more training to deal with customers and hospitality.

Plussat: The hotel has character - it is near the Jefferson Hotel, but much less expensive. I liked the carriage house.

Miinukset: The comforter was too hot. They need a little table/desk to use a laptop. The room was cosy and had charm.

Plussat: Large room, excellent staff, good breakfast, temperature control in room worked great, large bathroom, very clean, best part was the quite, no rowdy or noisy guests, made for a great night of sleep.

Plussat: This inn is utterly charming and unique; we were enchanted by its layout and the garden courtyard at the heart of the hotel. It's a historic property--something that's reflected in the decor, which might be described as "shabby chic"--although the bathrooms are modern, internet is free and the beds and bedding clean, inviting and comfortable. The staff was extremely pleasant, helpful and professional.

Miinukset: The A/C did not function our second night.

Plussat: the hotel has a old class feel to it, it has a lot of potental, but falls very short of trying to get there.

Miinukset: seemed to be runned down, not alot of work done to improve the guest experance.

Plussat: A beautiful place! Such great views, especially of the James River. Very clean and quaint space in a great location. Very low key place.

Miinukset: Nothing bad about this hotel, will be staying again soon!

Plussat: The bed was amazing! Beautiful hotel and everyone was very nice.

Plussat: Delta Hotels Downtown Richmond is beautifully designed, the staff is extremely friendly and helpful. No wonder so many weddings and other functions are held there.

Miinukset: Although my stay last year was superb, this year I did encounter a problem; however, an employee made that problem go away, and in a very diplomatic manner. She made the difference for me, and I will choose The Delta again next year.

Plussat: Location.

Miinukset: You have to pay daily for parking even if you're staying in the hotel.....

Plussat: Location

Miinukset: Bathroom floors were not cleaned

Plussat: Anything I needed was so easy and was taken care of effectively and immediately

Miinukset: I got incorrectly gendered when I went to check out

Plussat: The room was so clean and the bed was very comfortable! Lovely shower too! The breakfast was delicious. Everyone we encountered was friendly and helpful.

Plussat: A little expensive but such a beautiful property. Staff was amazing and perks of the Junior Suite were INCREDIBLE!!!

Miinukset: Heat didn't work and rooms and hot water in shower didn't work

Plussat: Got in around midnite on a Sat after goofing off all day at Kings Dominion...hotel bar had already closed but was able to walk 5 mins over to Main St to get a beer instead. Free street parking on weekends & area seemed safe. Loved the brunch buffet Sun morning...overall a clean modern hotel & my room had a view of the river.

Plussat: The location is convenient for events by the train station and capital. The room was clean.

Miinukset: The breakfast buffet was not worth the money we paid for it. It was very limited and poor value for your money. I would not recommend paying extra to get breakfast included. Additionally, the shower did not drain and caused issues as we were preparing to head out to an event.

Plussat: I loved the room setup. The room was very clean, the bed was super comfortable, and the service was great. It was nice having a smart TV to watch netflix and we were happy to hear checkout time was at noon rather than 11 am. The water view around the hotel was beautiful and the food in the restaurant was good.

Miinukset: I had asked for an accommodation/request per our stay about us celebrating our anniversary as well as being first time visitors in Richmond and nothing was done above and beyond to make it personal or special. The parking was never advertised as needing to pay a fee nightly when I had booked the room and it stated parking was an amenity. When we had been offered to dine in the restaurant in the hotel, we were never informed it would charge a "dining fee." When we ordered room service for drinks to be delivered to the room, they had charged our generous tip twice. I had spoken with the waiter, and he had informed us of a "romance package" that was never offered on booking nor on the hotel website for a better deal. The walls were super thin, I could hear the next customer sneezing. When we informed the front desk upon checking out of our bill being so high and not understanding all the extra charges, they couldn't give me a reason as to why I had been charged and had mentioned to bring it up to management and that I would be contacted as to what they could do for me. Instead I received an email of my bill statement being the same amount I was told upon checkout with nothing fixed.

Plussat: I love everything about it , stayed here twice and each time it was amazing

Plussat: No breakfast due to COVID. But my reservation said it was

Miinukset: Pool & rooftop closed. Email said it was open. Room was very dusty. Furniture looked Ok, stylish, not bad, just had slightly unkept look, rugs also. Nothing too spectacular. Hotel had “old” odor, but was supposed to be newly redone?

Plussat: Nice ambiance

Miinukset: Staff isn’t that friendly

Miinukset: No parking available other than paying for valet

Miinukset: Needs some maintenance

Plussat: Location

Miinukset: Don't let you check in until 4 pm, even if you arrive at 3:30. Parking is major issue getting in and out of the hotel.

Plussat: This place is so dope! Everything is designed like out of a old Hollywood movie with a modern twist! The staff was so accommodating and even let me do a late check out free bc I woke up late!! I’m thinking of staying next week again just for fun!!!!! Ps my pics don’t do it justice!!!

Plussat: The concierge and the valet, also it was clean

Miinukset: I could've gotten a bathtub room like I paid for, also the fact that literally no amenities we're open wasn't very well advertised, no pool, no bar, no game room, no gym, no cafe...nothing

Plussat: The staff was caring. The room was clean and stylish. You wouldn't even know dogs were allowed in the hotel until you saw people walk through the lobby.

Miinukset: The shuttle only runs until 9pm on the weekend.

Plussat: Wonderful staff, nice clean room. Understand that the facilities would be open and good if not for Covid 19

Miinukset: Air con very noisy at night

Plussat: comfy bedding, decor, cafe/bar

Plussat: Central location, large comfortable room, complimentary morning coffee!

Miinukset: The water pressure was very bad in the morning

Plussat: The location for this hotel is great. There are restaurants and bars close which was great.

Miinukset: No ID check when I checked in. Just asked for name. Door to room would not shut properly. Toilet was disgusting. Not clean. Toilet over flowed. Maintenance fixed it but housekeeping did not come to mop floor. Restaurant in hotel had bad service.

Plussat: The Rooms were very comfortable and clean

Miinukset: Getting on the Wifi Was unnecessarily confusing.

Plussat: I didn’t like the confederate picture on the wall. I was really offended

Miinukset: The staff was very rude. Front desk to be exact. I wasn’t happy with my room I asked to change the room because when I booked my room I booked a room with a city view. When I arrived the room was on the 3rd floor facing a garage. For 200 a night I didn’t pay for this. I went to exchange my room and the front desk tenant was very rude to me. I had to raise my voice a little and ask for management just to get him to change my room. I will never stay their again. My experience was horrible.

Plussat: Clean quiet

Miinukset: Not really

Plussat: The stay was wonderful I loved it me and my boyfriend it was awesome nice and clean and quiet staff was amazing, we felt in love with the hotel overall and we will be staying here for now on!!

Miinukset: The room wasn’t as clean as you would expect. Some kind of yuck was splattered up the wall and on the baseboard. You could tell the drinking glasses in the bathroom were probably wiped down rather than replaced with clean ones.

Miinukset: You could walk off the street and into the hotel. I got in the elevator from our floor and there was a man standing in the corner. As I turned to push a button I realized no buttons had been pushed. At that point he started to talk and I turned to look at him. He had his belt undone and was swaying side to side, very disheveled. He asked me where I was going and stated he couldn’t find his friends. Luckily the elevator was about at the first floor. I turned off the elevator and he followed me. I quickly turned to go toward the front desk and he followed until I got to the front desk to notify them. Safety in a hotel is a big deal. I unfortunately did not feel safe in this hotel.

Plussat: Pillows for the bed were fantastic and the bathroom was great. Room service was nice and polite, was able to obtain all the coffee, sugar, and towels I needed.

Miinukset: Wasn't able to use concierge service because " I wasn't going to the same location as the others", valet took forever to bring my vehicle (about 20 mins, just happy the manager or shift lead was there. He got my vehicle in like 3 minutes after he noticed we were still there),and the tv guide was not updated to represent actual hours for hotel restaurants and dining. Winded up missing dinner because of this, the staff apologized for this and admitted it was wrong but that doesn't stop my hunger

Miinukset: Parking Deck directly across the street is a gambit, they charge you $15 for parking. I'm ok with that. I parked in a clearly un marked area that said nothing about me being parked in an unauthorized area and I received a $35 parking ticket on my window

Plussat: Large room and view of the city. Location was good to many restaurants and a few bars.

Miinukset: Refrigerator in room didn't work well and leaked a bit.

Plussat: I was very disappointed and displeased. My reservation was checked out early by their system after having waited four hours for the lady to find my reservation

Plussat: That it is in downtown Richmond. Rooms were nice.

Miinukset: Dated lobby. Lack of attention to details. Fee for WIFI.

Plussat: The shower gel was out.

Plussat: Location and Staff. Hotel employee is amazing!!

Miinukset: My pillows were wet and stained

Plussat: Exceptional customer service

Miinukset: Nothing

Plussat: The room itself met expectations and the staff member who checked us in was very pleasant and accommodating. She was new to the job and was anxious to assist us as needed.

Miinukset: The housekeeping was terrible. Never cleaned the room during our stay. 10 oz. Shampoo, Conditioner and Body Wash were all empty upon arrival!!! How long has it been since these were checked and refilled.

Plussat: Comfortable rooms with everything you need and helpful staff

Miinukset: Packed breakfast could have been better with some simple sandwich and yogurt

Plussat: Exceptional customer service provided by all staff

Miinukset: Nothing

Plussat: It was a really good location to get around and know the downtown area

Plussat: Exceptional customer service

Miinukset: Nothing

Plussat: Exceptional customer service

Miinukset: Nothing

Miinukset: The front desk clerk was extremely rude. She complained that the check in time was too early. She also told me to reply faster to her questions.

Plussat: Room size and customer service

Plussat: Convenient location and friendly staff.