Riika hotellit lähellä Berga Bazārs

Plussat: Great location in Old Town. Clean rooms.

Miinukset: Spa was closed

Plussat: Very good breakfast

Plussat: Good location, comfortable , clean

Plussat: Location and staff were nice. Room OK. Breakfast very basic.

Miinukset: The breakfast was not very good (a bit cheap and basic)

Miinukset: You had to pay to use the pool and the gym.

Plussat: Innside old town.

Plussat: Hotel, the staff and breakfast was very nice. No fault really.

Miinukset: Considering that we booked this particular hotel in January, with the idea that could use spa and swimming pool. As we travelled with two 6 year olds. Then 5 days before leaving we got an email to inform us that spa is closed for cleaning and maintenance! We never stayed in old Riga or this hotel, so didnt know if the pool is together with the spa area, and that there are other two Wellton hotels near by with the small pool and Riverside one has got bigger one! All I am saying, it was enjoying that we didn't know more about it so we could have changed it to one of their hotels with the pool ! The staff member's were amazing and tryed their very best to compensate by offering us two taxi trips. It's not their fault, it's the management should have send more information to people and an optional to change If people wish to do so. It was very inconvenient to walk all the way to other hotel so children can use the pool and coming back wet back!

Plussat: Sijainti erinomainen, kävellen oli helppo liikkua. Vastaanoton henkilökunta ystävällistä. Hinta-laatusuhde ok.

Miinukset: Perustasoinen hotelli. Aamupalalla olisin odottanut korkeatasoisempaa tarjontaa, kahvi oli koneesta eikä kovin laadukasta.

Miinukset: Sänky oli todella kova.

Plussat: Sijainti, siisteys, henkilökunta, huoneen koko.

Miinukset: Yökerhojen meteli kantautuu paikoitellen hieman häiritsevästi. Kylpylän remontti.

Plussat: Really nice location and room is pretty good.

Miinukset: Maybe 2 rooms in the same layer.

Plussat: aamiaisella riittävästi valikoimaa, sijainti erinomainen vanhankaupungin laidalla ostoskeskuksen vieressä, kuitenkin rauhallisella paikalla.

Miinukset: huonetta ei saanut yhtään aiakisemmin. normi 2hlö huone oli ahdas

Plussat: Sijainti on loistava, vanhan kaupungin reunalla, lyhyt matka kaikkialle.

Plussat: Aamiainen oli monipuolinen ja sitä oli riittävästi. Lasi shamppanjaa kruunasi täydellisen aamiaisen. Huone oli siisti ja ulkoa ei juuri äänet kuuluneet. Sijainti oli aivan rautatieaseman, bussiaseman ja vanhankaupungin vieressä.

Miinukset: Sängyn patjat olivat huonot ja tyynyt liian pehmeitä ja kuluneita. Naapurihuoneen äänet kuuluivat liian selvästi. Kylpyhuoneen suihkumekanismi oli liian jäykkä, eikä toiminut kunnolla.

Plussat: Fantastic location on the edge of the Old Town and the spa and massage services available!

Plussat: Very clean, spacious room, good breakfast buffet, modern interior design, near the old town

Miinukset: --

Plussat: Nice luxurious room, all conveniences you can expect. Great breakfast !

Miinukset: Can´t complain about anything.

Plussat: Room was very nice and clean and also big.

Miinukset: Service was bad and very rude. Not 4star...

Plussat: Stayed many times. Never disappointed. I always ask for nice & quiet room and always getting it. Thank you ☺️ Staff very nice and professional, friendly

Plussat: Spa area is really relaxing. Room is big and clean.

Miinukset: English language skills of the personel is lacking. I've asked for parking place with was crucial for me, didn't received information before arrival that there won't be available. If I knew it before I would change the hotel.

Plussat: Nice spa, comfortable rooms

Miinukset: Staff not the most friendly

Plussat: aamiainen oli hyvä, muttei mikään ylitsevuotava. Paikan sijainti erinomainen vanhankaupungin vierressä ja lähellä ratatie- ja linja-autoasemaa.

Miinukset: Luulin, että SPA:ssa olisi ollut uima-allaskin

Plussat: Sijainti

Miinukset: Maksullisesta ”spa”:sta

Plussat: Monipuolinen aamiainen. Kahvi oli 1. aamuna koko ajan loppu, tai kone vaati pesua,

Miinukset: Hotellin ravintolassa tarjoilija unohti tulla myymään sikarihuoneeseen sikaria, odotimme 20 min.

Plussat: The location next to parks and old town and the nice breakfasts and the old architecture and the welcoming staff.

Miinukset: Same kind of breakfast everyday but it was very good in general

Plussat: Hyvä aamiainen. Sijainti eriomainen. Hotellilla oma parkkipaikka.

Plussat: Megija is the best receptionist EVER

Plussat: A classic 4* hotel in the historic centre of Riga just next to the Old Town and other places of interest. Railway and bus stations are both within walking distance. Rooms comfortable and air-conditioned (not ubiquitous for Riga). Staff very friendly.

Plussat: There are a lot of positive things about Europa Royale Riga : the staff is very helpful, the location is very central,, the breakfast buffet has a rich offer and you are in a building Art Nouveau, a style that made Riga famous worldwide.

Miinukset: The only negative thing is that the hotel is somewhat old and would need some repairing : door handle falling in the bathroom, room door difficult to close etc...

Plussat: Huoneemme oli iso ja siinä oli korkea katto mikä teki siitä todella avaran. Myös aamiainen oli todella hyvä, erityisesti maukkaat hedelmät.

Plussat: The location is ok, friendly staff, the hotel is located in the center of Riga.

Miinukset: Used room, parking outside the hotel.

Plussat: Very good location, just 10 minutes walk to the old town. Room is spacious and elegant.

Plussat: Very nice, classical rooms with a marvelous interior. If you are looking for something classy, you are at the right place.

Plussat: Location and breakfast were excellent. The staff was very friendly and everything was very good.

Miinukset: Nothing was wrong

Plussat: Clean and comfortable very large room. Lift. Quiet. English speaking reception. Friendly helpful reception. Easy walking distance to rail station and old town. Breakfast extensive. Elegant furnishings from time of construction (the late 19century). Off street parking. Highly recommended.

Plussat: Breakfast was good. Location was convenient.

Miinukset: 1. I was promised a room with a view - and wasn't given one on check in. I changed the room twice, but found myself each time on a higher floor, with exactly the same view. The exercise was futile. 2. I had swiped my Standard Chartered Bank (SCB) debit card at the Europa Royale hotel on July 22nd 9:34 PM Riga time (July 23rd 00:04 PM IST) for EUR 303.45 = INR 24,580.63. The receptionist mentioned the transaction failed, hence I swiped a second time. Again I was told the transaction failed, hence I swiped a third time. Having swiped my card three times, I got a notification from SCB about the amount of 24,580.63 being deducted thrice, instead of once, I.e. INR 73,741.89 . When I asked the hotel to refund the two transactions that were swiped in error, they clarified they have not received any payment at all so far. The proofs they had provided, included the transaction declined slips, and the declined code 100, lastly all the credits the Europa Group received on July 22nd- and it is missing an amount of EUR 303.45. I logged a complaint with the with my bank specifying that the transaction was declined at the time of transaction but the debit has been made from my account three times and SCB should investigate. While SCB mentioned this will take upto 10 working days to investigate, I was scheduled to depart from the hotel on July 25th and the hotel staff and I were confused about how to settle the issue- which could not wait for 10 working days. Thereafter I approached the Front office Manager - Agnis and she was extremely rude (unfit to be in a front office job). Then the General Director Vytautas Stankevicius, met me and said this is not his problem, I was stunned. How can this have have been resolved by me alone? He was rude and un-cooperative. I then made the payment in cash mode, took a letter of acknowledgement of payment from him and requested SCB to expedite the permanent reversal of the 3 amounts payed by me electronically to the Europa Group.

Miinukset: Ravintolahenkilökunnan tylystä ja palveluhaluttomasta käyttäytymisestä illalla. Aamiaisella henkilökunta oli ihan ok. Respan palveluhalukkuus oli myös tylyä.

Miinukset: Huoneessa meinasi pölyallergikolla henki loppua...

Plussat: Breakfast was good. Location was good.

Miinukset: Very dirty floor - when we arrived and whole stay. A lot of dust in a room and bathroom. For hotel with 4 stars - slippers and bathrobe just for pay - is unacceptable. No info about reception phone number. No dental kit, no sewing kit, just one shower cap even we had double accommodation. Very dirty mirror in bathroom during whole stay. There are a lot of hair on wall of bathroom even after cleaning. Bed linen has not changed during whole stay!

Plussat: The location.

Miinukset: We arrived at the hotel late at night and were welcome by two rude and unfriendly staff members. We were given rooms that were far from fitting the description (looks, no city view, size of the beds) and the pictures that were shown on the booking website, and that were dirty. When we asked if we could change rooms we were told that all the rooms were booked, in spite of the fact that on the booking website there are still rooms available for that night so it was an obvious lie. I would never recommend this place to stay for anyone, unless they want the kind of disrespectful service we received.

Plussat: Very comfortable and modern hotel, wonderful bathroom, tasty and rich breakfast, very convenient but may not be very safe location. Good value for money.

Miinukset: No complaints

Miinukset: view from the window :)

Plussat: The location was great! But apart from that, this hotel doesn’t deserve 4 stars.

Miinukset: For the hotel being 4 stars, it just didn’t fit up to expectations. I’ll sum up the main things that we were disappointed about: 1. The windows in the room were locked and not being able to be opened. 2. The tv didn’t really work. 3. There were some stains on the carpet in the room. On top, upon our arrival we had empty vanity set. 4. The reception staff could be friendlier, we didn’t really feel welcome. 5. They state that a taxi to Jūrmala from the hotel would cost 26€ but when we called a taxi, we were charged 35€ instead. That’s not fair so beware of that. 6. The bed was awfully soft and uncomfortable. The mattress was constantly moving. I personally woke up every morning with back pain from it. 7. The rooms aren’t well isolated so we were able to hear every noise coming from the corridor. 8. Strange bathroom smell. The breakfast buffet was fine, however, the photos are misleading. I thought there would be more gluten free options when there was practically just one bread laying around.

Plussat: Location is close to airport bus.

Miinukset: Staff were a little rude. They began clearing away breakfast 10 minutes early. The spa advertised was very disappointing.

Plussat: Breakfast was amazingly abundant and good, with so many choices. Location was great, close to city centre and all main attractions, and bus station is just around the corner, the train station is 2 minutes walk. Staff is kind and very professional. We didn't have the chance to try the SPA unfortunately because we didn't have enough time.

Miinukset: Maybe a bit too expensive, for that price you would expect the hotel to supply at least the basic toiletries such as shampoo, conditioner and tooth paste. (Maybe the price was high due to high demand because of the concert in Riga happening during our stay)

Plussat: The best location you can imagine for the train station particularly and for the old town too. Excellent breakfast far better than you think it will be. Clean rooms - if cleaned - we had to ask to get them cleaned which was very unusual.

Miinukset: Check-in was not friendly at all. We were relocating from another hotel due to problems there and the desk guys were unwilling to offer any help so we had to pay a whole night price for one extra hour as they refused to accept booking.com offer of an early check in. We were on the phone with booking.com for several hours (!) mostly waiting in the queue who finally offered a satisfying solution. Standard rooms are very small and dark. Rooms do not get cleaned unless you explicitly request this.

Plussat: very helpful staff, room confortable, good brackfast, sauna very good

Miinukset: little far from the historic center,

Plussat: Aamiainen oli monipuolinen, josta kyllä löytyi syötävää erikoisruokavaliollekin. Henkilökunta oli hyvin palvelualtista ja ystävällistä.

Miinukset: Ehkä pientä miettimistä olisi aamupalalla ruokapöytien täydentämissysteemissä, mutta mihinkäs lomalaisella kiire :)

Plussat: Loistava sijainti vanhan kaupungin ytimessä. Hyvä aamiainen. Edullinen.

Miinukset: Aikaisin aamulla heräsimme sisäpihan kolinoihin, kun ravintolaan kuljetettiin astioita ym.

Plussat: Spacious, comfortable, quiet and central. The hotel is right in the centre of the historic part of the town midway between the two rivers so every direction one walks is attractive.

Miinukset: There was a large buffet with choices for every taste for breakfast but personally I find buffets especially for breakfast too hectic and not what I like to eat. When it is included with the room one normally takes it but I prefer to find a nice cup of coffee and a roll somewhere quiet.

Plussat: Perfect position in the very centre of the city. Very clean with a gorgeous breakfast (It worths the trip). Professional and smiling staff. What else? It's the best option for a visit of this wonderful Baltic city. Highly recommended

Plussat: Siisti hotelli. Erittäin hyvällä paikalla vanhassa kaupungissa

Plussat: Sijainti todella loistava! Aamiaisen sai nauttia ulkona. Hiljainen hotelli

Miinukset: Huoneesta uupui kello.

Plussat: Sijainti loistava, hyvät sängyt, aamiainen ok ja henkilökunta ystävällinen.