Inn on Broadway

Large rooms and a great friendly staff A great classic building with lots of character

The elevator needs to be cleaned up...and there is a stuffy old smell when entering the hotel The hardwood floor in the restaurant needs to be cleaned and polished

Beautiful old building, clean, well-maifntained, attractively decorated, convenient downrtown location, very friendly & helpful staff , Comfortable bed, pretty room, nice bathroom.

Breakfast is included, but so unappealing that we went out. There are 2 good coffee shops in walking distance, so this is not a problem.

Location, free parking and generous sized rooms.

I would have liked a mini fridge in the room.

The People. At first glance, Rochester is not a city that you would expect to raise the kind of folks that can fundamentally transform a travel experience...I should not have judged a book by its cover. Unequivocally, the employees here are the best.

Nothing. Everything was incredible, there wasn't a single hiccup - every employee treated you like a VIP. The rooms were spotless, the common areas were pristine. Keep up the amazing work.

The hotel was beautiful and the staff was awesome.

The decor. Continental breakfast was limited but very good.

No mini fridge in bedroom.

This hotel has a lot of character with large paintings and antique furniture everywhere. The rooms were spotless and the bed was comfortable. We would certainly stay again.

The rooms was large clean and comfortable.

There was no desk and no easily accessible electric outlet. The water in the shower was scalding - much too hot.

The room was perfect. Exactly as expected.

There was a wedding happening at the hotel, and I think, because of that, customer service was not as expected.

Gracious place. A break from chain hotels. Attractive, large, comfortable room. Easy parking. Downtown location close to many things that we like to do.

Breakfast is just adequate.