Checkin was quick and room was available but it was 4 pm so should have been. Shuttle was quick to the terminal on way back.
Had to drop car off at Hertz and Westin shuttle doesn't stop at Rental Car facility. Had to take bus to terminal and wait for Westin shuttle there.
Great forced overnight option for O'Hare!
Convenient business meeting location near O'Hare
Location and convenience to O'Hare meant getting into and out of town was straightforward, especially with good summer weather. The accommodations were excellent and food very good. I did not need to go into downtown Chicago for anything as what I needed was right there at the meeting venue.
This is no fault of the hotel's, but our meeting organizers could have considered a hotel literally at O'Hare airport to spare any need for shuttle service. Otherwise I was very happy with my experience!
Good but not great
Close to O'Hare, good food in restaurant (but pricey), good conference facilities, clean, comfortable.
Slow bellhops, watered down cocktails in bar, pair of queen beds is really a pair of full size, humid in rooms, doors stuck
That it was clean and you have till 3 to check out on Sunday.
You had to pay to park
Location, van service, room for the price, VERY nice front desk staff
Noisy neighborhood near airport/flight path
Very comfortable bed and great fitness center.
Unexpected expenses such as parking when there is no other alternative to parking
I needed a clean, dog friendly hotel for the night and this hotel was everything I needed. Not many nice dog friendly hotels that don't charge you exorbitant pet fees.
Its nit-picky, but I left at 5:30 am and there was no coffee service at that hour. If that's my only complaint, its doing pretty well.
Fantastic property and a great price.
Cleanliness. Spacious. Comfortable.
Very long lines in the hotel Starbucks. Add more staff or another coffee shop.
Convenient & good quality
Great customer service, I like that their airport shuttle is reliable, leaves every 15 min. I absolutely loved the room service!
Room wasn't thoroughly cleaned, I found trash in the carpet. Also the coffee maker in my room wasn't working
Best hotel experience!
My boyfriend and I had a flight out of O'hare early in the morning and were between staying at the Hilton or the Westin, and fortunately the Westin won. The shuttle to and from the airport was fast and our driver was very friendly. When we checked in, there was a line and somehow we were still greeted within 30 seconds, to which the front desk was so apologetic about our 'wait' (so polite)! When we asked of things around the area to do, the concierge went above and beyond as to tell us basically everything fun within a 10 mile radius. The staff was extremely friendly!
The Westin O'Hare sijaitsee bisnesalueella, ja Donald E. Stephensin kokouskeskus ja Rivers Casino 15 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä hotelli tarjoaa asiakkailleen 1121 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 504 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
The Westin O'Hare on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.