Large room, small private balcony. Staff was welcoming.
Very outdated hotel room that has needed a renovation for a couple of decades. The elevator had a funky smell to it and the room had no air conditioning, just a ceiling fan, opening the window doesn't help much especially with the Rotorua aroma outside. The bathroom door showed signs of flooding damage. The pool was out of service during our visit and the breakfast was medicore at best.
Good value for money
The room was too hot, the wall mounted heater was not adjustable
The rooms are very large in size and very comfortable and the hotel is in a good central location. the gym and pool are a great bonus.
i wasnt too impressed with this facility. it was very tired looking and i didnt find the staff too friendly..although i didnt find people in rotorua too friendly either considering its a tourist town...room wasnt ready at 2.. we got sent up to a room that wasnt serviced and had to be relocated to another...
please read the above.
Liked the dedicated rooms with smoking balconies. Friendly staff.
The hotel is a bit "tired". Some carpet in the lobby has stretched.
No appropriate table for use of computer. No good lighting to work in the room. Poor access to television options. No kitchen knifes or forks.
only stayed 1 night but liked the security camera in the car park and the spa available in the room and the recliner chair
i was not greeted on arrival when i spoke to reception and made arrangements and found this rather poor as a greeting would have been polite and given a friendly atmosphere to our holiday .how ever on paying the bill i was given good customer service.
terrible room service – it wasn't serviced by 3.00pm and they took away our towels without replacing them.
Loved the gym and the pool
had to ring and ask for toilet paper. The bathroom / toilets felt dirty
Nice and spacious....
Good location, large spa bath in this room type, breakfast fresh and varied, spacious room
air conditioning difficult to use, room was very hot, no wine glasses despite mini bar, internet prices exorbitant
Rydges Rotorua sijaitsee keskustassa, ja Polynesian Spa (kylpylä) sijaitsee 5 minuutin ajomatkan päässä ja Skyline Rotorua (gondolihissi) 10 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen pysäköinti.
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