Saint-Jean-de-Luz hotellia

Plussat: Did not have breakfast, location was good

Miinukset: We are British and there was not one channel on the TV for us , I think this is just appalling

Plussat: Location and Parking for a large van and trailer. Very clean and staff friendly and helpful. Good walks along cliffs and beaches within a mile.

Miinukset: Breakfast not great

Plussat: great value for money

Miinukset: can't faulter

Plussat: That they were open during Lockdown and keyless entry

Miinukset: Lockdown

Plussat: all excellent

Miinukset: due to road works difficult to find. not your fault

Plussat: New hotel, efficient, clean, much nicer than some of the ie formulae one / etaps , which are just a bit too basic for us.Accepts dogs, and good place to walk .very security conscious.very comfy bed

Miinukset: No English lang Sat channel. Just one news would be ok !

Plussat: Excellent breakfast very clean and modern excellent location

Miinukset: Bad position to find restaurants

Plussat: Breakfast, cleanliness and facilities (hairdryer)

Miinukset: Shower attachment not high enough

Plussat: easy to find, polite stuff, nice experience

Plussat: easy to find, welcoming staff clean with everything i needed

Miinukset: nothing

Plussat: Very clean all round with a fantastic pool. The staff were very welcoming and couldn’t do enough for us.

Plussat: The man on reception was most helpful We had guests meet us for dinner which was very good and the chef came to discuss our food, a nice touch.

Plussat: Perfect location for a transit to Portugal

Miinukset: Breakfast

Plussat: nothing

Miinukset: small room - really not a room for two persons - claustrophobic smelled bad - sigaret smoke? no information in the room way overpriced for what it was

Plussat: The receptionist on arrival (Alek) was very helpfull.

Miinukset: Other staff very off with us and often would not speak English, even though hotel was supposed to be English speaking. No menu available in English making meal choices extremely difficult. Prices on the high side for the standard provided.

Plussat: Good location, very clean, excellent food, lovely patio at the back

Miinukset: Both room and bathroom were quite small and only one pillow each provided

Plussat: The very pleasant receptionist made us welcome. The room was exceptionally clean and comfortable. The restaurant well appointed.

Miinukset: Could have had more in the way of toiletries in the bathroom but this a minor point.

Plussat: Good restaurant for dinner & breakfast

Miinukset: The description "1km from town" should more accurately have been 2km from the centre

Plussat: Was good value although room small but with free parking it gave us the opportunity to explore the area

Plussat: It wasn't noisy at night. Staff were pleasant.

Miinukset: Hotel is too far from town - 2kms. It is very worn and tired, needing a renovation if it wants to keep 2 stars next to its name. Room in eaves meaning you couldn't stand upright on one side of the bed - where the luggage rack is kept too, which was a nuisance. Bathroom is small and badly designed - can't sit on the toilet with the door closed unless you are under 6 years old.

Plussat: Staff very efficient and welcoming.

Plussat: It was well located.

Miinukset: There was little cupboard space in the room.

Plussat: Restaurant and pool area very nice, good food in the restaurant. A little way out of town by car

Miinukset: Rooms were a bit shabby and no air con or fan

Plussat: Friendly, polite and helpful. Good buffet breakfast and evening meals.

Miinukset: After the first night the spare toilet roll and the plastic cups were removed, also the shoeshine block was not replaced after being used and disposed of.

Plussat: The location and the staff are always lovely

Miinukset: I was told I would get a room near the Rueter with some good Internet speed but on arrival no one knew anything about this. For a four-star hotel it really could do with this addressing.

Plussat: The location

Miinukset: It looked old dates and tired

Plussat: The breakfast was very good,. The spa was interesting. I especially appreciated the jet of cold water outside the very hot sauna which made it possible to go in multiple times for the heat/steam combination. The gym with its view on the beach and equipment were appreciated by us both and I also enjoyed the relaxation room with its chaises longues also facing the beach. The water from the sea in the pools was a nice temperature but the caps we were required to wear are too tight on the head. Due to that discomfort I didn't stay long in the pools.

Miinukset: Our room was very cold and could not seem to be adjusted to a comfortable temperature the entire time we were there. It was not hot outside either. We usually find air conditioning in hotels to be set way too cold upon arrival. More thought should be given to the waste of energy. If people have to have a frigid atmosphere they can set the temperature down rather than the other way around.

Plussat: Spa with the sea water is great.

Miinukset: Although I asked for a quiet room, the room was noisy.

Plussat: Good location close to the beach

Miinukset: Hugely over promised and under delivered. I feel the hotel charges a premium but does not provide a premium product. The room was very dated, the window outside the room was smashed, there was water and damp damage. The spa facility was not a relaxing experience and looks nothing like the pictures on booking.com. We had been roughing it in the mountains for 4 nights and wanted somewhere to relax and enjoy semi luxury. Unfortunately I booked using the pictures as a reference rather than reading the reviews. The room didn’t include breakfast which was an additional 17.5 pp. Car parking was 17 per day.

Plussat: Staff were friendly, warm, accommodating and professional Excellent Spa

Miinukset: Noise outside hotel at night.

Plussat: Staff

Miinukset: Value for money

Miinukset: its an old fashioned hotel that needs to be renovated.

Plussat: Excellent location, comfortable rooms and friendly staff. Certainly will come back again!

Plussat: Overall really enjoyed staying at this hotel. The only downsides were that there was no parking despite this being included in the specs on the site and the 'garden' of the garden room was a rooftop overlooking other buildings.

Plussat: excellent position for access to town and beach. Lovely looking spa but quite expensive for a familly staying for a long weekend- would be ok for couples

Miinukset: certain members of staff were unhelpful and confrontational. They should not shout at their guests but try to help them enjoy their stay.

Plussat: Clean, comfortable and welcoming

Miinukset: Breakfast was not value for money. Only one member of staff available for most of the time, the othere was delivering to rooms. €15.00 definitely not value for money.

Plussat: Facilities on offer within the hotel and its position in the centre of the town

Miinukset: Could do with a bit of an uplift as the decor was a little 'tired'

Plussat:

Miinukset: first room smelt of smoke

Plussat: The room was great but the bed was a bit to hard for my wife

Miinukset: We did not have any problems durring our stay

Plussat: Free internet access

Miinukset: No tea or coffee making facilities in the room

Plussat: very central and very comfortable

Miinukset:

Plussat: large comfortable,clean and quiet rooms with very practicle kitchen. Close to shope and motorway and private indoor parking facilities.

Plussat: Staff were friendly and helpful

Miinukset: The bed(s) were not made up on arrival

Plussat: The apartment was spacious and clean. The pool was great for the children.

Miinukset: A play area and some grass for children would have been nice. More communal irons.

Plussat: Very helpful staff and eager to please

Miinukset: Hotel is located by an intersection - noisy all day and in particular at night (mopeds) plus a minor thing but the curtains in the room were too small and thus left a gap in the middle (about 10inches wide) when pulled. Rather annoying.

Plussat: It was close enough to the town. Good facilities. Spacious apartments. Helpful staff.

Miinukset: There was no bar.

Plussat: Huoneisto kätevä, siisti, ja iso parveke mainio. Hotelli rauhallinen. Uima-allas erinomainen plussa. Astiasto riittävä. Sijainti erinomainen.

Miinukset: Autotalli ja sen portaikko karu. Huoneistossa voisi olla talon puolesta vessapaperit, konetiskiaineet, tiskiharja ja liina, jolla pyyhkiä pintoja.

Plussat: It was clean, close to the town of St Jean de Luz and it was quiet at night

Miinukset: The laundry room was not open long enough hours

Plussat: Near to town. Near to Golf Course.

Miinukset: Concern about no apparent staff presence between 20.00 hours and 08.00 hours in case of emergency.

Plussat: good staff disposition.

Miinukset: The bathroom is horrible, with the WC in a separated room.

Plussat: Nearness to St Jean de Luz\ and swimming pool

Miinukset: Beds a little unconfortable

Plussat: Accessible & clean.

Miinukset: No, all OK.

Plussat: Beautiful deluxe room in a lovely surrounding. and most of all, so so clean. Staff was exceptionally kind and very helpful. Very fresh products for a very french breakfast.

Plussat: Spacious accommodation in a subtropical garden.

Miinukset: Plumbing problems. Compensation was received for these.

Plussat: Very nice location 5 min to the beach.. Staff and management very friendly

Plussat: It was just a lovely place to stay. Restaurant was also very good

Plussat: Location. Quiet and peaceful along a stunning coastal path, yet close enough to the centre of town to walk

Miinukset: Nothing.

Plussat: Breakfast was not good value for money. In particular, the hot food was minimal and badly cooked. The croissants needed to be warmed

Miinukset: See note above on breakfast. Could have done with two chairs in the bedroom.

Plussat: Facilities, staff and location all excellent

Miinukset: The restaurant is closed on Sunday and Mondays.

Plussat: The setting and style of the hotel were ideal for its location

Miinukset: The bedroom was small for the price paid

Plussat: Great location Nice room and pool

Miinukset: Overpriced for room and drinks in the bar

Plussat: Lähellä hallia lähellä kaikkea

Plussat: The reception staff were friendly, and the room was very comfortable. Its a value for money, great location hotel with cleanliness and privacy as priority. Take the balcony rooms, and view the 3 crowns mountains.

Miinukset: Breakfast is cheap, but limited.

Plussat: Comfort, balcony and lovely bed.

Miinukset: Breakfast is average, maybe more fruit and less butter.

Miinukset: Very well situated hotel with clean, comfortable rooms and helpful staff. Would stay here again.

Plussat: Huoneet Henkilökunta. Auttoivat poikkeusolosuhteissa!!

Plussat: A reasonable inexpensive hotel in the center of SJdL. Not luxury, but this was not expected. Ideal for one-night stay.

Miinukset: Everything was OK

Plussat: Location, near the sea front esplanade. Breakfast was good value. Host most welcoming and helpful.

Miinukset: Nothing at the price

Plussat: The location is great. Very close to the beach and main shopping streets and restaurants.

Miinukset: The bathroom had a bath rather than a proper shower. This isn't a huge issue, but I prefer showers.

Plussat: Location was great

Miinukset: Breakfast

Plussat: Central location and old-world charm

Miinukset: The attic bedroom - it didn't fit round a 1m80 man very well !

Plussat: just a short walk from the beach

Miinukset: advertised that it was waterfront when in fact it was not. Staff seemed stressed out & hurried. door locked at night & needed a key to get out. Difficult if there were an emergency. rooms near the front door were affected by the noisy front door when guests were coming in at all hours of the night.

Plussat: Nice building, close to beach

Miinukset: Room was very small and facilities (no hairdryer) are old, which woud be okay if it was cheaper. Windows looked onto wall. Price was anounced as special offer, but was normal for the season; higher price was for high season, which has been long over. Breakfast was not in Hotel but in a bar (but with friendly service if a bit expensive), I was told about this after I payed. The lady put taxes for 2 persons on the bill even though I was alone. I wouldn't have stayed, if I had not already made reservation.

Plussat: It was in a really good position near the beach, not too noisy but close enough to shops and restauarants etc. It is family run and they were helpful. It was reasonably priced because St jean-de-Luz is a delightful but rather expensive town. The hotel arranged parking in the public car park just around the corner at €8 a day - very convenient.

Miinukset: The hotel could do with some repairs and smartening up. There is no indoor cafe or restaurant area, only in the courtyard and mornings are quite chilly for sitting out by mid-September.

Plussat: We had a good stay just steps from the sea and all the small city's shops and restaurants. The room was small, but we had what we needed. As there was only a twin room left when I booked, the staff of the hotel built the bed in a 'double', so that was very kind of them. It was a very nice little holiday in charming, lovely St. Jean de Luz.

Plussat: Croissants lovely. My wife had two. Good dog walking nearby along the coast.

Miinukset: No obvious negatives.

Plussat: Clean and comfortable

Miinukset: Nothing to dislike

Plussat: This small Hotel is very clean and comfortable. Staff very friendly good English spoken. Also close to the beach and town centre all within walking distance.

Miinukset: Room a was bit small. Parking was a problem as you park in the street it was by chance we got a space not far from the Hotel. No parking charges on the road outside the Hotel.

Plussat: Proximity to beach, old city and very friendly, helpful staff.

Plussat: fabulous breakfast with fresh local specialities. yummy! quiet end of town. lovely walk along the beach to the port

Miinukset: on road parking - long walk down the road with all our luggage...

Plussat: We did not have breakfast, went for a walk instead. It is beautiful area, a short walk to many restaurants and shops. We parked on the street, as it was not crowded. The manager was wonderful, helpful and friendly, she directed us to the beach area and restaurants.

Miinukset: I can't think of anything...

Plussat: The rooms are simple but very clean and the location is great. Easy walking to the seafront and the old town.

Miinukset: I would have preferred a front street view.

Plussat: Very friendly staff and a great location

Plussat: The staff and the quests.

Miinukset: wi fi access was not available in the room and the process of connection seemed complicated.

Plussat: nothing

Miinukset: the so called suite was small room and very very overpriced hotel is very shabby bahtroom was modernized only good thing

Plussat: Henkilökunta, Sisustus, Aamiainen. Sistuksen tyylit.

Miinukset: Vaikea löytää gps:llä. Kaupunki muuttaa katujen ajosuuntia useasti.

Plussat: Super friendly helpful reception staff.

Plussat: Great location , very friendly and helpful staff

Plussat: Well decorated, in perfect condition and with a lounge that makes you feel at home. We loved the feeling. The amenities are modern and satisfied all our needs. The beds are also very comfortable. The room sizes are generous enough. The manager and staff were very attentive, pleasant and efficient.

Miinukset: Cannot find anything negative to write about, so I won’t.

Plussat: Lovely spot in town with friendly staff who gave us great recommendations. Clean and tidy rooms, beautifully decorated. Wifi was okay, worked sporadically but did the job. Easy parking close by.

Plussat: This property had a great location and helpful staff. It was a lovely hotel.

Miinukset: Getting there and parking was a bit of a challenge but for those not use to driving in small European towns. It was also very hot in the room at night.

Plussat: The staff here were amazing! So welcoming, friendly and informative! An absolute delight staying at this lovely hotel.

Plussat: Overall it was what I had expected. The staff was very accommodating. We did not have breakfast included. Paid for it our 1st morning. It was mediocre, so 2nd morning we went to local cafe instead.

Plussat: Great location, extremely friendly owners, great breakfast, very comfortable room, very cosy.

Miinukset: Cleaning staff in the morning were a bit rude kicking us out of the room in order to clean.

Plussat: Great Location, and a professional and frendly welcome from the owner Mr. Jack wich will give a support to all your needs and questions Very clean room .

Plussat: Great location. Comfortable bed.

Miinukset: Room & hallway somewhat dark. Staff not very informative/helpful with transportation arrangements. Could get free Wi-Fi connection to work.

Plussat: The decor of the hotel was remarkably charming. Breakfast in the beautiful garden terrace was a perfect way to start the day. Management and staff were discretely attentive and helpful from our arrival until our departure. The hotel was very quiet and very comfortable meeting all of our needs.

Plussat: Friendliness of the proprietors and excellent breakfast

Plussat: Very professional, personable, approachable and helpful inkeepers -- excellent++; made helpful recommendations and offered to contact restaurants without us having to ask. Rooms were nicely decorated and had the feel of staying in someone's home. Very clean french b and b in an excellent location.

Miinukset:

Plussat: The original decor and furnishings, the immaculate state of the room and hotel, cleanliness, etc, the helpfulness of the proprietors with local advice, the quiet location just 50 meters from the beach within the town centre.

Miinukset: No

Plussat: Excellent location, near the beach and close to all facilities in the town. Spotless, well equipped, very comfortable hotel. Staff friendly and helpful.

Miinukset: Noisy at night and early morning as our room faced the road. Could not leave the window open. No doubt quieter rooms facing rear / side of hotel but fully booked.

Plussat: Excellent staff, friendly and helpful. Close to the beach, medium choices for restaurants, we have found better. Although late on arrival, very understanding people.

Miinukset: French breakfast, but it's not particular for this hotel, but for french breakfast in general :).

Plussat: Very friendly and helpful staff, nicely designed interior, very good breakfast, good location near the beach and the town centre

Miinukset: Car parking is a problem

Miinukset: Extra charge (30%) for payment in advance?? - Was not clear. Not mentioned on the price setting/booking. Was a room with 'no refund'. I feel cheated. Terrace of cafe/restaurant next door. So maybe a bit noisy in summer.

Plussat: Wonderful and informative welcome. Great breakfast and location near the beach. Exellent waterfront walkways and parks. Restaurants and shops in pedestrian streets.

Plussat: The hotel workers were very nice, the breakfast was very very good and the hotel was super clean!

Plussat: Loved it all perfect hostess and very central with spotlessly clean room and very quiet

Plussat: You couldn’t ask for a better location just steps from the church, the beach, and the shopping street - rue Gambetta. Hostesses were gracious and provided top-notch service. Breakfast is fantastic for the price - eggs, ham, yogurt, breads and pastries, cheese, and local jams.

Miinukset: Rooms are a bit small, but comfortable nonetheless, and typical for this area.

Plussat: Perfect location and very clean and comfortable. Friendly staff and a lovely breakfast.

Miinukset: Hotel had everything that I needed.

Plussat: Everything was great about this place. Loved the location, the staff was very helpful. The bed was very very comfortable.

Plussat: Hotelli on pieni ja viihtyisä, jossa hotellia ylläpitävä rouva tekee kaikkensa vieraiden viihtyvyyden eteen. Meillä oli ihana terassi huoneessa, jonne rouva kattoi aamiaisen pyydettäessä. Sijainti on keskeinen, lähellä kaikkea. Kylä ei liene kovin tunnettu ulkopuolella Ranskaa ja/tai Baskimaata, sillä muut turistit olivat pääasiassa ranskaa tai läheistä rajanaapuria, Espanjaa, puhuvia. Charmia lisää yhtenäinen väritys, valkoiset talot, joissa tummanpunaiset ikkunaluukut ja ovet. Kaunis paikka.

Miinukset: Parkkeeraus on ongelma ja matkalaukkuja ei saa purettua suoraan autosta hotelliin. Iso parkkipaikka on kuitenkin juna-aseman takana, josta yleensä löytyy paikka, ellei satu baskien Musiikkijuhlien aikaan, kuten meille kävi. Jouduimme välillä kyttäämään vapautuvia paikkoja tovin. Hotellissa on hissi, mutta vasta ensimmäisestä kerroksesta, joten liikuntarajoitteisille hotelli voi olla haasteellinen. St Jean de Luzissa kannattaa osata jonkin verran ranskaa tai vähintään Espanjaa, sillä englantia ei osannut kuin harva. Hotellissa rouva kuitenkin osaa puhua myös englantia.

Plussat: Breakfast was good. The location was fine, with many restaurants nearby. Just a shame that there is no parking at the premises.

Plussat: Ideally located in the city center, walking distance from all places of interest. Very cute boutique hotel, rooms well equipped. Super nice staff.

Miinukset: The rooms could be bigger, but in the city center space is scarce everywhere.

Plussat: Perfect

Miinukset: Nothing

Plussat: breakfast excellent Bruno's selections from the market outstanding Good location

Miinukset: we would have liked more room but overall quite acceptable

Plussat: Meticulously beautiful and great attention to detail and the comfort of guests. The breakfast was superb!

Plussat: Everything in this hotel was absolute perfection, from the host who was attentive, helpful and friendly with incredible attention to detail in everything that he provided, to the location in the centre of a beautiful town on the coast and the abundance of bars and restaurants within walking distance. The room itself was immaculate with everything provided that you could possibly need. Bruno (and Denise) are a credit to the Industry, with their thoughtful touches and incredibly well appointed salon, terrace and breakfast room. Can't wait to go back!

Miinukset: Nothing! It could not have been better! It was simply amazing and it has become our destination and hotel of choice for a weekend getaway.

Plussat: Spotlessly clean! Bruno, Denise & staff do a wonderful job making you feel welcomed.

Plussat: Amazing stay. Such a gem of a boutique hotel. Most comfortable bed I’ve slept in for years in a hotel, gorgeous breakfast with the finest local food. Friendliest welcome. We were sad to leave. Absolutely stay there when in st jean de luz

Plussat: Lovely & homely decor Great location

Plussat: Being in the center of Saint-Jean-de-Luz, it was an easy walk to good restaurants, the beach and other attractions.

Miinukset: Trying to drive to the hotel. Hotel is on pedestrianized street so visitors should not drive to drive to the hotel.

Plussat: A brilliant location and conformtable, well decorated rooms

Miinukset: No - parking is a small challenge but manageable and inevitable in this town

Plussat: 1) The central location in St Jean de Luz, you walk out of the hotel and into the shopping street, two minutes walk from the Louis XIV Place with several Cafés and restaurants. 2) Comfortable bed. 3) nice bathroom and excellent towels. 4) I guess it was the owner and his wife who were very helpfull to arrange a taxi to go to the restaurant in Ciboure.

Miinukset: 1) Acces to the hotel by car and drop-off bags before parking the car. 2) No airconditioning and even in October far too warm in the room. 3) As the hotel is very central, with open windows it was a bit noisy especially early in the morning. 4) Breakfast is overpriced (which was not included in the room price).

Plussat: A charming, small hotel in perfect location for "doing" St Jean de Luz. Rooms very comfortable and very clean.

Miinukset: N/A

Plussat: Beautiful location overlooking a very pretty French square. Well placed for the beach and the town. Room small but perfectly adequate with a lovely balcony onto the square. Good modern bathroom. Very helpful owners. Recommended for couples.

Plussat: A great deal of thought and attention to detail has gone into this hotel. The towels and bedlinen were luxurious and the bathrooms spotless.

Miinukset:

Plussat: Location very central and easy to go to the port and city center

Miinukset: There were no hot water for the shower. And also no soap. No breakfast before 8h00

Plussat: Central. Car parking. Warm welcome. Relaxed. Cool with dogs.

Miinukset: Nothing.

Plussat: Excellent stay overall.

Miinukset: The underground parking is really limited. We were forced to park in one of the free town car parks about 6 blocks away.

Plussat: Good location.

Miinukset: Poor garage entry and exit.Airconditioning not working.Noisy at rear.Very limited TV channels and only one language i.e.French.

Plussat: It was close to the town

Miinukset: Hotel basis and tied looking

Plussat: It's a very nice (for the money) small hotel in a resort town. It's a short stroll to all the action. The staff was very helpful, pleasant, and fluent in English. If you have a car the parking is worth the 10 Euros. The breakfast was standard, but will all the very good coffee you wanted, so in our book, well worth the 7 Euros Fifty per person. There is a nice quiet courtyard to sit in to enjoy a glass or two of wine (BYO). Wi-Fi was free and worked fine.

Miinukset: The room was small like many that have had bathrooms added, but because of the courtyard, it was fine. Not many electrical outlets, although they did provide a multi-tap outlet.

Plussat: We liked the fact that we could put the car in the underground garage as parking in the town is difficult, but access to the garage is challenging for a large car. The hotel is within easy walking distance to the beach, the restaurants etc. The staff were pleasant and helpful.

Miinukset: The hotel smelt of smoke even though smoking is no longer allowed. It needs redecorating throughout. Having said that it is typical of a provincial French hotel down to the flocked wallpaper!

Plussat: Great friendly staff. Very comfortbale room. We appreciated the car parking facility.

Miinukset: nothing at all

Plussat: Tunnelma hotellissa oli erittäin lämmin ja kotoisa. Henkilökunta oli uskomattoman ystävällistä ja osasi myös hyvin englantia. Ihana paikka.

Miinukset: Ehkä yksi kokovartalopeili olisi ollut kiva lisä.

Plussat: Room was air conditioned

Miinukset: Electric toilet that failed to work on one occasion and was very noisy when it did work; poky room; hotel unaware that twin room was booked; en suite was very small.

Plussat: Air conditioning which worked

Miinukset:

Plussat: Very helpful, friendly staff. Large attractive room and breakfast room as well. Convenient location.

Miinukset: None

Plussat: central location

Miinukset: No lift and we were on the 3rd floor.room small and bathroom ridiculously small.The whole hotel had a very rundown appearence.We were lucky as someone moved their car from outside the hotel as we arrived otherwise parking would have been a real problem.

Plussat: english speaking staff, clean bathroom

Miinukset:

Plussat: Comfortable , clean , classic french room , we loved it

Plussat: location, staff very welcoming

Plussat: Everything

Plussat: Wonderful warm welcome.

Plussat: Location. Good beds. Nice bathroom

Miinukset: No coffee or tea facilities

Plussat: Friendly warm welcome, very helpful with restaurant recommendations and bookings.

Miinukset: Sadly not much of a bar to sit and have a drink watching the sunset.

Plussat: Amazingly kind staff.

Plussat: Wonderful and extremely helpful staff; A boutique hotel of choice, right on a long stretch of sandy beach; Our superior room on the 3rd floor was exquisite, very spacious, clean, and with a superb long balcony overlooking the sandy beach Had a great time at Saint-Jean-de-Luz, and it all started with our stay at Hotel de la Plage Thank you all for making our stay so homey and welcoming!

Miinukset: All was perfect, keep up the great work

Plussat: The staff, the perfect room, the location; everything fantastic.

Miinukset: Everything perfect; incredible experience.

Plussat: Perfect beach location! Beautiful room and outstanding view!

Miinukset: Nothing

Plussat: location with view & sound of the beach

Plussat: Location of hotel and helpfulness of staff

Miinukset: Children playing football in the hallway, but parents fault not hotel.

Plussat: We were4 especially pleased with the reception that your desk man gave us on Tuesday (Jul 20). He was perhaps the reason that we would return. He was courteous, helpful, cordial and concerned with our comfort. He is to be highly commended.

Plussat: The location,right next to the beach was excellent. However while booking it was not clear, to me at least, how convenient this was and that the street between the hotel and beach was restricted to pedestrians.The location for the town and eating out was very good.

Miinukset: The lack of coffee/tea facilities in the bedroom. The lack of any provision for coffee/tea in the lobby during the day.

Plussat: The position right on the front overlooking the sea in a quiete comfortable room with helpful staff

Miinukset: no

Plussat: Great location, and nice city .... will return.

Miinukset: None

Plussat: Excellent and courteous staff - very helpful at all times and willing to put themselves out to assist customers. We also loved the brightness and decor of the hotel along with the excellent location on the beach and near all the amenities

Miinukset: more fresh fruit for breakfast would be nice

Plussat: easy access to beach and shops and very very clean hotel

Miinukset:

Plussat: Very friendly helpful staff. Good central location. Good sized room which was well cleaned.

Miinukset: The room was rather dark but otherwise no complaints.

Plussat: staff very very helpful.situation very good.room very clean & tidy.

Miinukset: room rather small but we did pay lowest price.