Extended Stay America - Salt Lake City - Sugar House

Plussat: I enjoyed leaving the next morning.

Miinukset: This hotel was unsafe. I checked into the hotel late at night and was given a room that already belonged to someone. I walked in on a messy bed and luggage everywhere. then I waited 40 minutes for someone to help me to get a new room. Absolutely ridiculou

Plussat: The guy at the front was nice.

Miinukset: The bathroom was filthy. I will not stay here again. There was no breakfast.

Plussat: They screwed up our reservation and when we wanted to leave early they did not give us a refund.

Miinukset: The staff.

Plussat: The front desk workers were friendly and helpful.

Miinukset: The overflowing garbage in the 'hallways', the breeze-way. It made me feel like a homeless person living on the street.No real breakfast, smallest packages of granola bars I've ever seen, and small muffins. No juice, no water, no fruit. Nothing.

Plussat: Location was excellent.

Miinukset: We were given a room next to the stairs and we could hear other guests all night. The shower was not clean and neither was the floor around the bed. The room served its purpose as a place to sleep but I would not recommend the hotel nor stay there again.

Plussat: Staff was very helpful and kind.

Miinukset: The cleanliness and features did not meet my expectations