Salt Lake City hotellia

Plussat: We loved the atmosphere at the hotel. The room was incredible and we had a great time.

Plussat: Very nice looking (marble, chandeliers, etc.), lots of amenities. Large rooms. In the heart of downtown. Good bar in the hotel lobby restaurant.

Miinukset: Not good value IMO. It was nice but there were several disappointing things in our short stay (see below) that I would have expected better considering the price. Service was prickly and unfriendly. The rooms were well appointed and large but I didn't find the value paying 3x for them. Pretentious... too fancy for me. Not a bad thing just know what you're getting. As an example, there's a harp player in the main lobby. One of the two bathroom sinks leaked at the handle and the sink didn't drain. It would have been obvious to housekeeping as there was standing water in the bowl but they didn't offer to fix it. I didn't complain because we were only there 2 nights and just used the other sink. Got coffee in the lobby restaurant...it was the worst coffee I've ever had. Smelled and tasted terrible. All of these things are relatively minor but for a huge price premium I expect a premium experience and didn't get it. I'll stay at a Double Tree or something comparable next time I'm in SLC.

Plussat: Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities.

Miinukset: Only positive things to say.

Plussat: very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything.

Miinukset: we did not find an in-room coffee maker, which we would expect for our junior suite.

Plussat: Staff was polite

Miinukset: Nothing

Plussat: Nice property, clean and easy parking (which is free in the garagw).

Miinukset: They serve free breakfast and dinner! But if you're Jewish, you can't eat the food, LOTS of pork products, very disappointing. Won't stay there again since that is a perk of Homewood Suites. They could at least do chicken since everyone eats that!

Miinukset: No comment

Plussat: Friendly Staff, extensive breakfast with pancake baking machine, pool, close to railway and bus stations

Plussat: Perfect location, particularly if you'are attending an event at the University. Close to everything one could possibly need. Offers hotel shuttle in addition to campus shuttle. Family loved it. Will definitely book again for next event at the U.

Plussat: Close to the university hospital

Miinukset: The people in the room next door kept us up until 3am

Plussat: The deluxe king room we booked was excellent. Very clean. It had a little sitting area with a separate TV. Very good breakfast.

Plussat: Great location.

Miinukset: Terribly uncomfortable beds.

Plussat: Proximity to the U

Miinukset: no.

Plussat: Excellent service

Plussat: It was nice and clean. The staff was all very friendly. Good free breakfast selection as well. Beautiful views surrounding the area!

Plussat: Hotel was very clean and looked modern. Staff was friendly and helpful.

Miinukset: No.

Plussat: The staff was friendly, room was clean and comfortable. Complimentary breakfast was good.

Plussat: Free breakfast, excellent front desk staff, and very clean rooms. They also had daily housekeeping -- it was nice to return to a freshly made bed and cleaned room.

Miinukset: There were no negatives.

Plussat: The convenience to our conference was amazing, the room size was big and comfortable the beds were cozy and comfortable to sleep in, the front desk staff were friendly and knowledgeable. Would stay here again.

Miinukset: The parking was limited and you had to have a pass.

Plussat: The front desk staff was very friendly and very helpful. The breakfast was very adequate. The location was very central. This is a very adequate , basic, comfortable place for family or travelers on a budget. Nothing fancy or luxurious, but a very clean, quiet, centrally located hotel with a very adequate wholesome breakfast. Good value for the money.

Miinukset: No skin/hand cream available among toiletry.

Plussat: The pool was the perfect temperature and all sidewalks were crystal clean after the snowfall.

Plussat: I felt that the room was very clean and spacious, with a simple but stylish decor. The price was also much more reasonable than other hotels in the downtown area, as there was no major fluctuation between the weekend and daily rates.

Miinukset: The continental breakfast was subpar, despite being hyped upon check-in as one of the hotel's best features. I also had issues connecting to the internet, and had to cycle through several different networks before finally staying connected.

Plussat: Everbody was friendly and accammodating.

Plussat: Price and service

Plussat: Just a great place to stay, and good location.

Miinukset: No complaints at all.

Plussat: Breakfast included. Decent selection.

Miinukset: Room smelled like a smoker. Bed could have used some padding. No couch for kid to sleep on.

Plussat: From water with some fruits at the lobby to housekeeping job, we could tell this place really care about their customers. Breakfast was wonderful, and they have indoor pool and sauna which were nice. Most staff were very friendly. Walking distance to the train station which you can take to the center of town free!

Plussat: There breakfast is too notch!!!!

Plussat: Great breakfast every morning

Plussat: Lobby, sundry shop, room, pool & hot tub, sauna. Close parking. Made use of all of it. Hot tub is indoors, but has great vantage point into the world outside. Room was great: just nothing in particular I need to say about it. :)

Miinukset: Nothing about the place made me unhappy.

Plussat: The room was very comfortable, especially the beds . It was was clean. There was plenty of room to spread out.

Miinukset: The breakfast food was not good. Most of it tasted and looked like it sat around for a long time. The table area is tight, especially with many families with small kids. Fortunately there are restaurants close by!

Plussat: I loved my stay at this hotel. Excellent service. staff were very helpful. Excellent food at a very good price.

Plussat: The hotel was clean, the staff was very friendly and helpful, the room was clean, the beds were super comfortable and it was very quiet. I would recommend this hotel.

Miinukset: Water pressure

Plussat: Clean, comfortable, close to airport and central downtown

Plussat: The attentive staff, amenities, and quiet

Miinukset: Nothing comes to mind

Plussat: The breakfast was great. Made to order food. The price was reasonable for the quality.

Miinukset: It was kind of difficult getting in and out of the driveway as it is a one way street. Small price to pay for such a nice place.

Plussat: Overall great stay. The room and hotel was very clean. Staff was friendly. Loved the large flat screen tv with direct tv. Normally hotels just have crappy cable and it's always a pain to change channels but this having direct tv was awesome. Loved the in room kuereg coffee maker with k cups. Definitely a step up from the normal drip coffee machines normally found in hotels. And if that's not good enough for you, Starbucks is literally right next door. Loved the fact the pool and gym is 24hrs. Although the indoor heated pool wasn't warm enough on the day I went in June but the spa was nice. The restaurant inside the hotel was a little over priced for what you get and breakfast isn't complimentary. Even so I would for sure stay here again.

Plussat: We are always pleased with a Hilton, no matter what city we are in.

Plussat: The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!

Plussat: I loved the free peanut butter

Miinukset: Nothing at all babe

Plussat: Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk.

Miinukset: Dinner at on-site restaurant was just okay.

Plussat: the staff was great , the bed comfortable , room was nice

Miinukset: parking was difficult , room service was a little slow

Miinukset: Nothing

Plussat: Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed.

Miinukset: For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.

Plussat: The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view.

Miinukset: We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.

Plussat: Clean, big rooms. Great breakfast. Comfortable beds.

Miinukset: N/a

Plussat: Luxury bedding, Cleanliness, Location to Vivint Arena.

Miinukset: No vallet parking created a bit of a delay, and a problem for a handicapped person. Getting a taxi within 30 minutes proved impossible, so we were late for dinner reservations. Breakfast vouchers required too early of a meal, as this was Friday morning after a late concert at Vivint; so we missed the breakfast that came with our room rate, very disappointing! A parking voucher was meant to be helpful, but did not even cover 24 hours! So we ended up owing $10 for parking when we left the garage 18 hours after pulling in. Three separate times before 11am check out housekeeping staff knocked or tried to enter our room. This was disturbing and disruptive to a restful morning.

Plussat: Everything was really good

Miinukset: None

Miinukset: They moved locations and didn't inform prior. Parking garage costs in addition to hotel stay

Plussat: The hotel and its staff were very nice and welcoming, even accommodated a late checkout request, so I was pleased.

Miinukset: I was surprised this location didn't have a shuttle to the airport and yet airline crews were staying there - maybe special arrangements are made for them. Other hotels in the area do offer shuttles.

Plussat: The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC.

Miinukset: It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.

Plussat: Excellent location, service, and value. Our family enjoyed the clean and spacious room. Thank you!

Plussat: The kitchenette was nice. Bed comfortable. Staff very friendly and helpful.

Miinukset: The location was hard to find. If you missed the turn you ended up on the highway with nowhere to get off.

Plussat: EXCELLENT Amenities! Fully featured Kitchenette complete with dishwasher, dishes and utensils in room!

Miinukset: The Breakfast Line could be a little more organized or controlled. Food was great, but the experience was a feeding frenzy with every child for himself!

Plussat: Clean, spacious rooms, great snacks and continental breakfast and the outside fire pit was the perfect spot to make s’mores!

Plussat: Close to Huntsman Cancer Center where we were visiting a relative

Plussat: Super place! Highlyrecommend

Plussat: most of the staff was nice

Miinukset: Head desk lady seemed annoyed with any family at the hotel she didn't hide it well she didn't like families there. The pool only stays open until 10:00. The rooms lighting is annoying the bathroom lights wouldn't work for some reason, the glass sliding door into the bathroom was horrible once it was shut it would take me a grown man to open it for the kids and my wife. Breakfast was so so, there is much better breakfasts out there I have stayed at the Hyatt House just 20 minutes away from the hotel and it has better amenities and breakfast. Also two of my children forgot toothbrushes so they went down to get one and they charged them for a toothbrush I mean for $160 a night that is ridiculous. Also we pulled out the hide a bed and there was a huge hairball from the wash or something it was pretty gross.

Plussat: It was very clean, friendly, and quite and breakfast was great

Plussat: The room!!

Miinukset: Lack of bacon in breakfast :(

Plussat: The staff was outstanding! Stella and Aple were terrific!

Plussat: Everything was excellent

Plussat: Room was nice and spacious. Breakfast was great!

Miinukset: Extra 10 bucks to park

Plussat: Everything was nearby and that you could order from the kitchen 24/7 super easy.

Miinukset: Pay to park, I am already paying for a room and taxes and then you charge me to park at your hotel.

Plussat: The room is spacious, and the furniture is arranged well. The bed is comfortable, the study desk conducive to getting work done. The breakfast is excellent. The location, near the Convention Center, the light rail, and restaurants and shops is great.

Miinukset: The fitness room has old equipment that does not work well. These are heavily used, so it would be a good idea to replace them.

Plussat: The staff was very kind and accommodating. The facilities were very clean, modern, and sleek. And the location is incredibly convenient.

Miinukset: The parking situation was confusing since I've never been in the area and arrived in the dead of the night. There weren't clear instructions pasted anywhere explaining what to do.

Plussat: Coffee and hot chocolate bar!! Best breakfast I've ever had at a hotel. Rooms were amazing - huge couch and new furniture!

Miinukset: Available parking was limited in the paid lot behind the hotel.

Plussat: Nice look, new

Miinukset: Everything was great

Plussat: This hotel was wonderful. It served a very good breakfast (free), the front desk staff was absolutely lovely at every interaction, it was very, very clean, and it even had recycling receptacles. The indoor pool is wonderful for the kids.

Plussat: Fabulous staff. Great pool. Comfy beds and spotless room. By far the best complimentary breakfast i have ever had..

Plussat: Beds were comfortable..clean room..nice staff will definitely be back..

Miinukset: They posted rules about no kids under 5 in the hot tub..yet there were toddlers in diapers in the tub..should've had someone checking...dangerous

Plussat: Great price. Hot tub and pool anytime rocks for people with a different schedule. Clean and comfortable beds. I enjoyed the sticky notes posted around by the house lady's. Borrowed a wine opener with no rent cost. Screw little America for charging..

Miinukset: The ice machine was down on my floor. That was the only inconvenience. Not a horrible one

Plussat: 24 HR pool and hot tub

Plussat: My fridge didn't work, but the staff was prompt and exchanged fridge immediately.

Miinukset: The pillow is so thick that my night sleep wasn't very comfortable. In the morning my neck hurts. I wish you have some thinner pillows. I'm sure there are quite a few people like me who prefer thinner pillows.

Plussat: Nice room. Good cleaning staff, room and hallways were clean. Free deodorant because I forgot mine, nice touch.

Miinukset: The bathroom door was a sliding door that didn't lock, and didn't keep the steam out of the main room area. The pool area opened up outside, which led to quite a few dead bees and flies in the pool.

Plussat: Friendly staff, good products, comfortable beds

Plussat: convenient location, Nice staff

Miinukset: all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.

Plussat: Location was nice and the 24 hour pool area was nice.

Miinukset: Front desk worker who checked me out rushed me and said he didn’t need to give me a receipt for my stay. There were only two towels in the room when we arrived. It was clearly cleaned I a hurry, as there were sticky spots on several surfaces and the carpets still had crumbs in them. There were no towels whatsoever at the pool when we went.

Plussat: I liked the complimentary breakfast served in a large dining area. Even with the large crowd, the breakfast crew were able to keep up with plenty of bacon, eggs, biscuits, and gravy.

Miinukset: Parking was horrible. If you didn't get there in enough time, you were out of luck.

Plussat: It was so new and nice and clean.

Plussat: Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day.

Miinukset: No complaints whatsoever.

Miinukset: Price was extremely high during our stay

Plussat: clean and conveniently located.

Miinukset: They don't have room service.

Plussat: Good breakfast. Better than other places we've stayed. Nice people. Good room.

Miinukset: Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.

Plussat: I enjoyed the friendly staff, convenient location, and the clean rooms!

Plussat: The beds are comfortable.

Miinukset: Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.

Plussat: The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room.

Miinukset: My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.

Plussat: Great location and the pool was opened 24 hours!!!!