Holiday Inn Express Salt Lake City Downtown

Location

Room Cleaners did not clean or replenish items that where empty or empty the rubbish nor understood English! There wasn't enough hangers,towels kleenex or hooks and shelves to hang your Clothes.

Breakfast was terrific. Hotel was very attractively remodeled. Beds were comfy with soft linens. Pool was fun.

One of our rooms wasn’t cleaned the second day, despite our being gone from the room from 10AM to 8PM. The front desk staff did not care when we complained. There was no housekeeping staff available at 8PM to clean.

The buffet breakfast had a good variety from day to day and was so convenient.

I booked a year in advance with Elite Status Priority Club status and was told when i checked in at 3:30 in the afternoon "all we have left is the second floor". The room was by the laundry room. We could hear the spin cycles all night long. It was also near some kind of outside air vent that sounded like a jet engine every time it turned off and on. It's one thing to get "the loud room" for a last minute booking, but disappointing when I booked a year in advance.