Hotellit lähellä San Andres Island lentoasema

Plussat: The view is amazing and the staff very nice and helpful! The food was good and they even prepare cocktails if desired.

Plussat: The staff - Alex is amazing! Never seen someone so knowledgeable about what he does.

Plussat: Fantastic place to stay! Stunning location and facilities, quiet and secluded. We had a room that was separate to the main building, beautiful private balcony and outside shower. The staff were incredibly helpful and kind, nothing was too big an ask. We would 100% come back to stay here again if we returned to San Andres. A wonderful place to stay as a couple, very idyllic and romantic.

Miinukset: CCTV cameras on the balcony, that were projected in the main sitting area made it a bit less comfortable to relax there, but we understand they were just very security conscious.

Plussat: Management and crew were very attentive, friendly, and responsive to every request Alex excellent customer service staff was amazing!!

Plussat: Alex is an amazing person, always in a very attitude to help you with anything you need

Plussat: The property premises are gorgeous as are the different rooms and social area (reception, dinning room). The seaview is spectacular. The bedrooms are really beautiful, comfortable and with tasteful decoration. Great staff. The nature around is such a privilege rarely seen in the other turistic places in the island. This hotel made it to the Small Charming Hotels' selection which made sense. Yet, there was something weird about the hotel that I couldn't really place straight away. Until we discovered that it is part of a hotel chain that does package holidays...

Miinukset: We arrived to San Andrés, called the number on the reservation to ask for information on how to get to the hotel, the person who answered the phone asked me what hotel I was calling about then they hung up on me. I called again asking the same thing and I realised they were answering from a completely different city and knew nothing about how long would it take to the hotel or where to find transport alternatives. They told us to ask the taxi drivers at the airport to give us the information. They kept hanging up during my calls. With no more information, we started to feel there was something fishy about it. Also the hotel was not cheap so having that kind of service was FAR from expected. As it is not on the main road we didn't see it initially. Even worst. Eventually we found it. On arrival we had a very warm welcome by Martha, the Manager. The fact that it is a chain hotel with package holidays would explain the situation.

Plussat: Alex was so hospitable, the loveliest guy! The location had a great view and swimming pool, great for sunsets! Didn’t realise everything was included which was a good surprise!

Miinukset: No hot water for shower and the food wasn’t great

Plussat: Everything

Miinukset: Nothing

Plussat: A/C worked and the room was relatively clean.

Miinukset: This is not a hotel; it is a hostel. VERY basic.

Plussat: Good location one block from beach. Fridge in room, breakfast ok.

Miinukset: Many rooms without windows, very basic rooms, no toiletries - only soap.

Plussat: Great location, friendly staff, comfortable beds, included a simple breakfast.

Miinukset: Rooms are bit outdated.

Plussat: The location is very good. You can even walk (15 minutes) from the airport. Very close to the shopping area. Staff are friendly. Good updated facilities. Regatta restaurant (the best in town) is within walking distance.

Miinukset: Beware of the stairs if you have a lot of luggage.

Plussat: Good location Staff very friendly and helpful

Miinukset: Rooms are bit outdated

Plussat: Good location

Miinukset: Needs better quality service from the staff

Plussat: Squeaky clean

Miinukset: The construction of the two buildings next door is a REALLY loud turnoff.

Plussat: Location and cleaningness

Miinukset: Some of the staff were not friendly enogh for a 4 Star Hotel

Plussat: location to the beach

Miinukset: WiFi very very bad or non existent.. food lack of choices

Miinukset: the quality of food was poor. The fact that you could not even invite a friend for drinks at the bar? I understand it is an all inclusive resort, but you should be able to invite friends for drinks at the bar and pay either per consumption or for a day pass. I have been to all inclusive resorts before and that was a first. I paid $325 per day for a Junior Suite which was a joke. Curtains were falling down etc etc

Miinukset: We booked for 4 days and had to leave on the second day for an unexpected emergency. Even after having informed the staff they didn’t refund us any money.

Plussat: The location. The staff. No issues with the hotel staff or breakfast - both very professional.

Miinukset: The hotel needs to work on the water pressure (non existent) and on the WIFI - both extremely bad for the price. My bathroom shower knobs turned both ways non-stop - so I had to call maintenance to come and turn off the water for me.

Plussat: Super clean hotel, good WiFi, good breakfast

Miinukset: Not a beach hotel

Plussat: Beautifull beach and the ocean color

Miinukset: This hotel right next to the water like ElDorado hotel. Thankfully both hotels have agreement to use their facilities.

Plussat: Everything was of high standard, rooms are spacious and we received a free upgrade which was awesome. Night shows by the pool and a beer great and reasonably cheap. Staff very helpful and polite, I would go back to this hotel, breakfast was great.

Miinukset: The one thing I wasn't too pleased is the amount of fried fish, I wish that the fish inhouse was grilled as we had to go out to get the grilled stuff. Not a big issue but since we are near the sea. I think an alternative is always great.

Plussat: Staff very friendy and super nice doing their best to help travellers, whatever for the check-in/out out of normal time or for activities advises

Plussat: Very good price. Owner was extremely helpful and kind with everyone, only 3 blocks from the beach, all rooms have AC and clean beds

Miinukset: Everything was perfect for the price

Plussat: Close to everything you need (Restaurants, grocery, beach, downtown), clean and cozy.

Miinukset: The neighborhood.

Miinukset: My room didn’t have a window, no WiFi, reception only manned during the day and not during lunch. No English spoken at reception.

Plussat: The people working on the hostel were incredible sweet and welcoming. Recommend it

Plussat: This was a very cool , colourful place to stay and the staff working there were extremely friendly and helpful. The place was spotless too and location is quite central. Good value for money - would recommend for a stay on the island!

Miinukset: The room was smaller than expected but very clean and comfortable

Plussat: The staff were incredible. The rooms were spotlessly clean.

Miinukset: No hot water, but it’s rare to find hot water showers on the island

Plussat: Friendly staff.

Miinukset: Small room. Not very nice decorated. Poor wifi (but normal on the island).

Plussat: Perfect location for beach, bars and restaurants.. Absolutely wonderful people running the place..Couldn't fault it!

Plussat: The family/staff was beyond nice and very helpful. Hostel looks amazing and they created a very nice envirement. They clean the room every other day and the facilities every day. When we come visit again we would definitely come here again!! Thanks for everything.

Miinukset: Tip: daily cleaning of the rooms because it gets sandy everyday.

Plussat: Good hotel with comfortable studio apartments. Great location, right in front of the beach with many shops and restaurants around. Staff was really nice and helpful, especially the manager.

Miinukset: No Wi-Fi on the rooms, only in the public areas. Not enough pressure in the shower. Room could use some renovations.

Plussat: Polite stuff, everyday cleaning room, good location, quiet neighborhood, fast solving problems, slow Wi-Fi in room. Reception always available, no English speaking but can find a way to understand each other.. Greetings for Manager Angela !

Miinukset: Nothing..

Plussat: The location was great: the entrance is just at the beachfront, but the rooms are inside an alley, so they are very quiet. The rooms have hot water, fridge and A/C and the WiFi works much better than in other 3-star hotels in Colombia. The staff were very helpful: they kindly kept my luggage after the checkout, as my flight was late at night. They also helped me to book a tour in a very good price.

Miinukset: Nothing really. The hotel exceeded my expectations and it's much better than other 3-star hotels in Colombia. Don't have any great expectations though, it offers just the basic for a short stay.

Plussat: Great location and view

Miinukset: Property is really run down and not worth the price they charge to stay. No wifi in the rooms the shower was cold and the aircon didnt work. Im not sure how it has the booking.com rating it has. Maybe 5 years it would of 9/10 but not now.

Plussat: Nice place with Nice location

Miinukset: No internet in the Room

Plussat: - clean room, although towels were missing in the first day - very close to the beach - beach towels a provided free of charge - generally very friendly staff

Miinukset: - hotel staff organizes tours but with very incompetent organizations (tour was supposed to start at 9AM, finally started at 11.45, no information on what happened or if there would be a tour was given) rather book with another organization - room looked different than on the pictures on booking.com, not quite as nice as shown - no early check-in possible

Plussat: This hotel's location was amazing - right on the main beach strip and a 5-10 min walk to everything! Our room was bright and clean had a side view of the beach.

Miinukset: Only one staff member spoke English (and not very well). Dishes in the fridge weren't clean. Pillows were very uncofmortable. Very poor wifi in our room, we often had to move to the reception to get anything done.

Plussat: Great place, great location! Staff are friendly and helpful. Rooms are very comfortable. Highly recommended

Plussat: Location, staff was really helpful.

Miinukset: Bed was really uncomfortable. The shower does not have a flower. No chairs whatsoever.

Plussat: The only thing good about this hotel is the location, everything else is a lie

Miinukset: Check in process was absolutely horrible. Our room was ready but they wanted a bell hop to walk us to our room for customer service but turned out backfiring on them because the bell hop was busy assisting other customers and it took around 45min-1 hour to go up to our room. They also lied about wifi, as there was no wifi on any floor. The last day there was no electricity or water... also not hot water. Would not recommend staying here at all, not even for location

Plussat: Free drinks at the bar, centralized location (one block from the beach area) including the purchases of tours. Very friendly staff! No photos as the location speaks for itself.

Miinukset: A friend needed the bathroom and we were rudely turned away from using the 2nd floor public bathrooms because they were not a guest at the hotel. There is no phone or mini refrigerators in the rooms.

Plussat: Location

Miinukset: It is a very bad hotel, dirty from beginning to end, noisy, just one elevator and the stairs are being repair so it takes forever to go up and down.

Plussat: Location, Breakfast, room

Miinukset: Don't have a map of the island for guest guide.

Plussat: A variety of options!

Plussat: Staff, food & locations

Miinukset: A bit worn down. Windows & doors wouldn’t properly close, so loud at times.

Plussat: Location was very close to the beach and main shopping streets.

Miinukset: Simply not worth the money. Would have gotten a 6 for half the price. Some examples below: 1) Wi-Fi is very weak, almost never working. 2) rooms are poorly maintained and furnished. 3) lightning in the bathroom is insufficient. 4) food is definitely not worth the money. We stopped having dinner there after the second night. And there is no option to book without half board. 5) staff could not speak English in most cases. They sold us a snorkeling trip on the day of our checkout saying that we would be back at 12PM (checkout at 1PM). At the dock, we found out that actually the trip was ending at 1:30PM. We asked the hotel if it was OK to check out an hour later and they claimed we had to pay the full amount for late checkout (half the price of an extra night!). Not flexible at all.

Plussat: The food was excellent. Breakfast and Dinner was provided. The staff was super.

Miinukset: They had some strange rule that if you wanted your towels changed, you had to put your dirty towels in the wash basin. The only problem is that it took us 4 days to find out about the rule. I had to ask for clean towels 4 different times.

Plussat: Excellent service, staff is always willing to serve. facilities are great and there is the advantage to use the pool in the other hotel locations. Food was amazing and variate every day.

Miinukset: n.a

Plussat: The location is superb. It is right at the center of the island. It is very near many restaurants and the beach. We were able to use the facilities of the other Sol Caribe hotels for free. There is a free transport that brought us to the beach and the other Sol Caribe hotel. Our package had free breakfast and dinner. The food is very good. For dinner, you can generous servings of free wine.

Miinukset: The room we got didn't allow us to open the windows and so we felt congested. We wanted to breathe in fresh air and not rely on the aircon for air. The wifi is slow, but this didn't matter much to us.

Plussat: Splendid view over the island from upper floor rooms. Surprisingly good buffet dinner which was included in the price. Location is good, staff is friendly

Plussat: Location. 2nd room was fine. First was an ugly joke. 401 fine. 203 awful.

Miinukset: Check in staff rude and bitchy

Plussat: Staff is really great (all of them are always available for help in gentle way). The coffee-break has a lot of options (fruits, juice, egg, types of bread, etc etc) and dinner is OK. The location is amazing: right in the center!

Miinukset: The shower has some problems cause during the bath we got temperature variations in the water (even without touching the tap).

Plussat: The room large clean confortable. The bed wonderful. The food, too good

Miinukset: Perfect everything.

Plussat: Location

Miinukset: Broken doors, Poor cleaning,

Plussat: We had a beautiful stay! It’s not that central but it’s perfect if you want to enjoy the quiet side of the island. The staff is amazing! They are all so friendly and heartwarming we really felt us home there. The owner is just amazing and so friendly. If you want to go to the center you can just rent a scooter and you’re there in like no time. We really loved it !

Plussat: Such a nice family! Very helpful with anything you need or want to do

Plussat: Host was very friendly and accommodating. Since the hostel is a little far from the city center she let us park a motorbike that we rented in her lot.

Miinukset: The bathroom had poor ventilation so our bathing suits became moldy when we left them to dry.

Plussat: very nice lady who runs the hostel. you can get free drinking water and also rent a scooter.

Miinukset: you have to walk a bit to get to the road and then you have to take the bus to reach the city center.

Plussat: Small, family run hotel in a quiet area. The Mum, Luis must be one of the nicest, kindest people I’ve ever met. It’s quite a walk from town and the main beach, so feels quite out of the way and solitary for lone travellers, but great if you’re a couple and want to be in a peaceful, relaxing place. The masseuse who stays there 5 days a month is AMAZING. She’s really skilled and experienced, don’t miss the opportunity to have a treatment with her.

Plussat: The staff was amazing, the bed very good, the room very clean, bathroom very clean, they cleaned the room every day and gave us some advices for the island, booked a trip for us, get us taxis, they are very welcoming, free drinking water

Miinukset: It is about 30 minutes to walk to the center, the kitchen could be cleaner

Plussat: The attendance is very attention, receptive and educates. The room is very good, bed is big and awesome. The Hostel is very beautiful and the beer is cheap.

Miinukset: Don't has breakfast, it is not cool. The location is very good, calm, but is far away for center, near a 40 minutes walking. I like to walk, but at night is not so cool.

Plussat: Very cool building built into the rock! The staff is extremly nice and helps you with all you need:) nice terrasse as well to sit with other guests or the iguanas that climbe around the rocks!

Plussat: Comfort, staff and cleanliness

Miinukset: Location

Plussat: The rooms, the staff was extremely helpful and nice

Miinukset: Distance from the city, but that's what made it cheaper and worth it more compared to what else was available

Plussat: The staff were super friendly and the location is perfect, it's right in front of the beach. I went with my partner for a romantic weekend and I really liked the hotel, the shows in the evening were the best bit, incredible choreography and a variety of shows which gave us a little insight into Colombian culture and the history of San Andres

Plussat: The location was great.

Miinukset: The hot water in the shower wasn’t working. Facilities were very old and badly maintained. Although all meals were included, the food was not good and there were very few options to choose from. WiFi signal was really slow and inconvenient.

Plussat: Very good location , staff and food

Miinukset: Needs a bit more maintenance work .

Plussat: Location, food, drinks, staff and the shows

Miinukset: Only have 70% charged to my card and then being asked to pay the 30% when I arrived - it said initially the whole amount would be charged before check in, just caused a little confusion but very minor.

Plussat: Location right in front of the beach Night shows every night

Miinukset: Bartender & super basic drinks and cocktails Poor variety of food and desserts

Plussat: Location was great. Right in front of Spratt Beach. You can walk out, walk across the street and you are in the middle of everything that is happening in town. The staff is friendly, the buffet is pretty decent. Half Board is a good option. You are not tied down to the property. This is downtown, so if you like a party scene, want to walk down to the beach, grab ice-cream or a beer, everything is accessible to you.

Miinukset: The rooms were not great. They were small, the bathroom was ok. The TV had lots of static, first level rooms are not the best option. We were told, couples get first level and family rooms were upstairs. The cleaning crew leaves the doors open while cleaning, which all the mosquitoes congregate in your room by the time you get back from the beach. The pool is basic. Beds were not so comfortable. Even though we put a "do not disturb" sign, our room was entered and cleaned regardless. That was not comforting. I would overall still stay, and make sure I get a room on the second level with a balcony.

Plussat: It had good location right in front of the beach and shopping area

Miinukset: It is overpriced for its real value, the location is good but it gets really noisy at night, and the alcohol they use for drinks and cocktails are very cheap quality

Miinukset: Food options

Plussat: The bed was comfy.

Miinukset: No hot water in the shower, the toilet was working 1 day on 2. The room was really small. The WiFi didn’t work.

Plussat: Great location. On ocean. Large rooms. Good selection of foods.

Miinukset: All was good.

Plussat: Room was great, very secure

Miinukset: Internet was problematic

Plussat: very close to the beach, great value, room was very comfortable, love the 2 dogs at the property. haha

Miinukset: nothing.. it was great!

Plussat: A large room with a fridge and a balcony to sit outside in the shade. A ten minute walk from the airport and close to the beautiful beach.

Miinukset: Nothing

Plussat: - The location was close to the airport, which means we could walk there, so didn’t needed a taxi. - the fridge in the room was very convenient, as well as the microwave - beds were quite comfortable - cute garden and the gardener was very friendly - close to a bit supermarket and a nice bakery

Miinukset: - it was a bit too far from the best part of the beach (20 mins walking) - the staff didn’t speak English, so it was not easy to make ourselves understandable - wifi very unstable, continuoisly on and off - you have to ask for clean towels, otherwise you will not get them. In my opinion once every other day would be enough, but the staff doesn’t seem to pay attention to that - the shower didn’t have a head and was very hard to adjust (more hot, than cold water) - the bathroom had a funny smell, even though they cleaner the room - worst to me personally: we had 4-5 times a cockroach in our room. We told that to the staff, they gave us insect spray and that’s it, so entering our room in the evening was a horror. But we found out that if you put something on the drains and under the doors, they seem to stay away. All in all this property has a potential, but some staff doesn’t seem to care.

Plussat: I like the room, very clean and comfortable. No breakfast though. Location was good, close to the airport, and to a good supermarket, but I had to walk a bit to get to the good part of the beach and downtown.

Miinukset: No breakfast.

Plussat: Walking distance to the airport and a bus stop right out front. The facilities were very modern and comfortable.

Miinukset: WiFi was only available outside of the reception, not in the room.

Plussat: Private bathroom.

Plussat: Happily accommodated our late arrival, friendly communication throughout. Great little spot a short walk from everything, we loved how quiet it was and so close to the beach. Bed is comfortable, aircon works great and nice warm water in the showers!

Plussat: The staff is super friendly and we had a lovely time there! The room is super quiet and confortable, the air conditioning is incredible and the location is very good! I loved every minute there, i will definitely come back!

Plussat: The room had microwave and cups.

Miinukset: The tv only had 2 channels working. The location was very bad, horrible smell due to garbage area

Plussat: Everything was PERFECT, especially restaurant food Barcarola and Mahi Mahi and I can’t forget the staff, CONGRATULATIONS!!!

Miinukset: NOTHING!!!

Plussat: The size of the room and bathroom, restaurants offers great choices of food, location was good too.

Miinukset: Swimming pool was closed

Plussat: The location to the beach, shops and restaurants. The pool and jacuzzi with service

Miinukset: Nothing

Miinukset: The first night I could just go to sleep at 12:35 AM due to maintenance problems in the room, having to accept also that neither the TV nor part of the lights work and a room with unbearable noise from street traffic. After long discussions with the hotel staff, the next day, they changed my room and promised me a 50% refund of the first night, despite my claim for a 100% refund. 3 weeks after my visit, they hadn't still made the refund and I had to contact the hotel to make a new claim. All a shame from beginning to end.

Plussat: Breakfast

Miinukset: Staff do not speak English Wi-Fi is really slow

Plussat: Dining at the onsite restaurants every night was a pleasure. The two persons of distinction that must be mentioned Joel (from Bogota) and Alexander make for a exceptional dining experience. Accommodating to a fault, laughter, camaraderie and very welcoming. Those two gentlemen are assets to the establishment.

Miinukset: The rooms aren’t equipped with air conditioning units as explained to us by Maintenance, they are “Air-Chillers” so the ability to adequately chill the room was somewhat limited.

Plussat: Location is perfect. Breakfast is great.

Miinukset: Wifi it’s bad

Plussat: The beach was great, the room was big and clean, bathroom amazing, in a simple phrase Great Small hotel

Miinukset: Small pool, construction on-site

Plussat: Friendly staff who went out of their way to help us with whatever we needed... Went above and beyond with trying to get us parasaling and made the trip worth it

Miinukset: The wifi could have been better but it got the job done

Plussat: The restaurants are good

Miinukset: The hotel is way overprice... its problably worth less then half of what they charge...

Plussat: The breakfast very good, the location wonderful. The staff more and less, 50 % where polite, 50 % no polite. There was only one plug in the room, located in the bathroom, which I consider not enough. The mini bar only had waters, sodas and beers. There wasn't any " no disturb " signal or label to put on the door.

Miinukset: More facilities are needed, for example, gym or sauna. When we arrived it took as at least 30 minutes to do the check in, and taking into consideration that no other guests where with us, it is too much time. This hotel needs more technology to be more efficient. The hotel would close the swimming pool at 20 hs, and that is very bad. San Andres is very warm, the swimming pool should be available at least till 10 p.m.

Plussat: The location is good.

Miinukset: It's a weird hotel in the sense that only the lobby it's new but the rest it's old and kinda moldy, its like they don't have things figured out, they told us they had room service but there's no menu on their rooms, and when we called the restaurant they said they don't bring food up to the rooms because of the cockroaches, so we were like wait, you have cockroaches? They ended up sending food but with no tray. There drunk people blasting music with their portable speaker everywhere but the staff doesn't say anything. In conclusion I don't think its with the money we paid.

Plussat: The breakfast was not bad.

Miinukset: The staff were not very welcoming or helpful. The rooms were old and dated. Only cold water. Very expensive for he cost.

Plussat: breakfast was good . variety daily

Miinukset: nothing

Plussat: The room was really comfortable, good pool, nice staff. Excellent location

Miinukset: The wifi was really bad

Plussat: Clean, great location, very good breakfast. Stayed here 4 different times on vacation. Newly renovated

Plussat: The lobby was the nicest part of the hotel, some of the staff was friendly and some was not at all. The location was good but very noisy all night long. The ocean was nice and warm,

Miinukset: I was disappointed with the rooms. The front door was insecure with a simple locking knob and no deadbolt. The windows worthy filthy and the frame on on was coming off. There was pounding all day long from the room above. The breakfast was boring with cut up hot dogs, undercooked eggs and some fruit. I think that the hotel was very old and in need of a face lift.

Plussat: Excellent breakfast, lots of variety. Great location on the main beach. Close to airport (could walk there in 15 mins). Good Air-con. Free welcome cocktail. Reception staff attentive, helpful and friendly. Rooms cleaned early every day. Great little pool on roof with awesome views with bar. WiFi worked well on all floors.

Miinukset: There was sometimes an odd smell of stagnant water in the air sometimes, but noticed other hotels in the area had the same issue when walking past. The bathrooms have no ventilation, so if you use hot water for the shower the bathroom will become very humid and stuffy!

Plussat: Good food

Plussat: The location was the only thing we liked. nothing else.

Miinukset: We paid a lot of money to stay and the service was very poor. Pool and bar closes at 6pm. Some of the staff were very rude to us and my family. Bathrooms not working properly. No hot water.

Miinukset: Pleasant owner

Plussat: The breakfast service is good and organized. They were really kind to help me with my baggage when I was in providencia with my wife.

Plussat: Room was clean and breakfast was good

Miinukset: No air-conditioning in the Portabelo beach so we were moved to Portabelo Plaza

Plussat: the location / il posto dove si trova / la ubicación

Miinukset: since the first moment they didn’t make me feel like i was in vacation / there was no person available to help me with my luggage - i had to beg for one-, they made me fill up a form about non responsibility in case of lost stuff . the story about this is long but i’d never suggest this place.

Miinukset: the view was to a property that was still in construction