The Emily Morgan - a DoubleTree by Hilton

Arvostelut

Näytä arvostelut, jotka mainitsevat

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Hyvä

joulukuuta 2016

6,8

Aging boutique hotel in a great location

Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.

Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.
Hyvä

joulukuuta 2016

7,7

Great location and staff

The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.

The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.
Erinomainen

marraskuuta 2016

10,0

Valet was $35 ...should have been included with hotel
Hyvä

maaliskuuta 2016

7,4

parking

Great location. Comfortable view.

Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.
Hyvä

tammikuuta 2016

6,8

different than when I stayed here 6 years ago

Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.

Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.
Erinomainen

syyskuuta 2015

10,0

Very nice hotel

Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location
OK

maaliskuuta 2015

4,8

Nothing like a recycled water bottle...

The view from the room was fantastic! The location is also great!

The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!
Erinomainen

maaliskuuta 2015

8,8

Great hotel and location...

This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.
Erinomainen

syyskuuta 2014

10,0

Location

Could not think of anything we did not like
Hyvä

elokuuta 2014

6,3

Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.

I thought the valet was overpriced and they should at least allow one free parking per reservation
Erinomainen

heinäkuuta 2014

10,0

Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly

No microwave in rooms or fridge.
Erinomainen

maaliskuuta 2014

10,0

Everything

I think the parking at $30 a night is a little too pricey.

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