Fairmont San Francisco

Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.

The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.

Grand, historic, luxurious

I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.