Hyatt Centric Santa Barbara

We enjoyed the short walk from the hotel to the beach

Our bed comforter & sheet had stains on them. We had to call the front desk & ask for clean bedding.

Definitely not four stars or in a downtown location

Location

Everything was very old and dated, very worn furniture. Rooms were not too clean, shower water trickled out.

Staff was very friendly and welcoming.

In my opinion, the rooms looked dated and not as opulent as I would have expected for what was paid per night. I would have been very unhappy had I paid the normal rate for the room that we were in.

After paying over 325 per room to get full ocean view, they assigned us a room where there is active construction right across from the room. We requested to change the room and they lied and told us they don’t have anything. Then tried to give us a room without a view. After 1 hr of waiting, they gave us another room. Next day, house keeping never came up. We called 3 times. Third day, we asked for the sheets to be changed and called twice but no one came. They finally brought us sheets and told us to change it ourselves. This is a rip off hotel, never coming here again.

Felt like canceling our vacation and going back home.