Courtyard by Marriott Santa Fe

Was the staff all brand new?

The pool was lovely and had great hours. The room was clean and the bed was adequately comfortable.

I called prior to our stay about getting a crib for our child in our room. When we checked in there wasn’t a room specifically for us, so obviously no crib. Couldn’t get one that night either, and the desk person couldn’t make sure we had one for the next day- she told me I had to go back to the desk in the morning and request one again. (I don’t know what we would have done if we hadn’t been able to borrow one from family who were also in town.) When we finally got a “crib” through a desk person who admitted he was brand new (I appreciate the admission) it was a pack and play and unhelpfully included queen sized flat sheets. I should have just checked our own pack and play with the airline.