Santo Domingo hotellit lähellä ChocoMuseo

Plussat: Everything

Miinukset: Non

Miinukset: Check out took really long

Plussat: How clean and convenient the hotel was.

Miinukset: Front desk service. Check-in/out very slow. Did not like to check-out process at all. Waited for housekeeping to check inventory of the mini-bar. To say we ate a chocolate bar, which we did not.

Plussat: The hotel staff is always phenomenal, going out of their way to make my stays there a pleasant experience.

Plussat: Location. Great staff. Hotel employee is a great employee.

Plussat: The hospitable staff was very attentive. Food was great too!!!

Miinukset: No

Plussat: The front desk staff is the greatest. Love those guys.

Miinukset: I hate the hotel manager. Poor conflict resolution skills.

Plussat: The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.

Miinukset: Not a thing. Service above and beyond expectation.

Plussat: The very friendly and helpful staff. The hotel is very LBGT friendly.

Miinukset: Nothing

Plussat: The friendly and courteous staff.

Miinukset: There were no hand sanitizer stations at the breakfast buffet. With all the guests using the same utensils it is very easy to transfer germs etc.

Plussat: The staff was very attentive and professional. Even The maids were able to keep me smiling with the little notes and rose petals left in the room. The breakfast was excellent and the little woman that makes the best omelets ever. I forgot her name.

Miinukset: The only thing I had recommend is that they place hand sanitizer station in the morning at the breakfast buffet. Too many hands handle the utensils used for picking up the good. I noticed people coughing and sneezing.

Plussat: Close to most attractions

Miinukset: Everything expensive

Plussat: The staff were all very polite, completely helpful and very professional.

Miinukset: I think they have done it all.

Plussat: Great food friendly staff Quiet and secure. This hotel was across from the Malecon beautiful scenery.

Plussat: Good service. Property very clean the people very nice

Miinukset: The service

Plussat: Excellent staff

Miinukset: Just the distance of tge room to the entrance of the hotel and most amenities.

Plussat: Great service and the rooms are spacious/comfortable/clean.

Miinukset: No

Plussat: The Staff are always super amazing and very thoughtful. Everyone is happy!

Plussat: I will always stay at this hotel when I come to santo domingo my experience with the staff navigators was amazing, The room was very clean up to date and comfortable. The food and pool was enjoyable and i enjoyed the fittness room and tennis court. this w

Miinukset: The only draw back was having to pay extra to use wifi, other than that everthing else meets and surpasses expectation.

Plussat: Location.

Miinukset: Constantly had to deal with parking problems, room service was not good and the staff did not make me feel comfortable at all.

Plussat: The staff were very nice and super pleasant!

Miinukset: This hotel had expired drinks in the club lounge, I had to bring this to management's attention.

Plussat: the lobby

Miinukset: it will be very helpful more parking and check how people park so will be less difficult to park

Plussat: Everything else

Miinukset: That I couldn't used my room/ floor key to go to other floors

Plussat: Service excellent Room the best

Miinukset: Rear parking now you have to get of property and go around huge block to park in rear of the hotel, Parking space extremely narrow.

Plussat: It was impeccable with amazing staff !! Loved the interiors ! So chic and I definitely will be back ;)

Plussat: Casas del XVI is a stylishly decadent experience. You enter through a secure foyer and are directed towards a uniquely sophisticated lounge area. At this point, your vacation has already begun. You will sip fresh juices on a luscious sofa as they check you in and inform you about their services., You will then be given an iPhone pre-programmed with the numbers of the concierge and your butler. Your butler takes you to your room to show you how to access it's features. You notice the airiness of the room, the attention to detail, and all of the bathroom amenities one comes to expect. Meanwhile, the staff has already set up your lounge chairs by the pool, complete with water, two towels, and leather-bound menus. Breakfast may be served poolside or at an elegantly-set table in the courtyard. if you happen to order a few bottles of Champagne (as we did,) they will be attended to quite expertly to protect against the Caribbean heat. Quick to anticipate needs, our amazing butler Agusto knew exactly when to offer to reset our chairs in a shadier spot, provide menus, or bring more of our favorite bubbles. He was the absolute best! Lastly, the beds are one of the most comfortable I've slept in.

Miinukset: There is nothing bad to say! What the property may lack in ocean views, it makes up for in luxe decor, top-notch service, pristine housekeeping, and high-end clientele. :-)

Plussat: Great decor and design. The staff were so kind and friendly.

Plussat: Firm mattress and a ginormous bathtub!

Plussat: We liked the decor. The room was large. The bed was comfortable.

Miinukset: There no chairs for reading in the room.

Plussat: Attention to detail with everything. Super friendly staff. And always available for you

Plussat: The butler was very attentive and polite

Miinukset: We didn’t like the first impression thanks to the pressure on payment process the lady put on us. She was very concerned on taking my Credit Card info than welcoming us. Also, we understand that this is a very antique property but due to humidity in the house, we got immediate allergies.

Plussat: The hotel was absolutely stunning and the property was divided into various houses, each with their own character and charm. Every item was hand selected with great attention for care with from local artists and designers. It was a magical place with the feeling of being outside the city. All the casas had their own pool and onsite butler. The staff were extremely hospitable and friendly. I would definitely return, and if I were traveling with a family, or a group of people, I would highly recommend renting one of the casas. I learned that Oscar de La Renta lived in one of the houses before it became a hotel. Owner by Small Luxury Hotels of the world. Thankt you for a wonderful stay!

Plussat: The architecture and plant integration.

Plussat: In the zona colonial area which is great if you are spending time there ... i liked the bluetooth speakers in room. Its a cute boutique hotel feel.

Miinukset: The pool i thought would be bigger and i felt the price couldve been lower for what i was getting. I didnt like having to pay in cash at check in The staff couldve been more friendly They take copies of any of your visitors ID which is annoying

Plussat: Everything! It’s definitely worth every penny

Plussat: Great location, great ambiance, a jewel...Now refined as the bar and restaurant staff has improved, is friendly and the service reaches the level the property deserves. The rooftop terrace restaurant is spectacular, especially at night and the breakfast area and buffet are really worth it.

Miinukset: The little self service café next door is in a perfect setting. It could need a bit of a shape up when it comes to pastries, especially when arriving from Europe or French islands.

Plussat: The staff

Miinukset: The gym and amenities

Plussat: The location of the hotel is exceptional, the building is wonderful and blends in. The rooms are top notch in comfort. The staff, the friendliest it can be that will go out of their way to satisfy you.

Miinukset: The in-room B & O sound system could not be used. It is designed for iPhones and iPods ONLY. For a five star hotel, the staff needs to be better trained. Need to serve meals together to all at a table in the restaurant.

Plussat: I loved how luxurious the hotel was. Everyone as accommodating and you felt like you were in a chiq location. The pool is amazing and the views are wonderful.

Miinukset: You can hear everything through the walls. It was difficult to feel like it was intimate.

Plussat: Beautifullly decorated modern hotel! My wife and I were pleasantly surprised by this beautiful hotel in the colonial section of Santo Domingo. Staff was very attentive. No complaints here.

Miinukset: Any problems I had were taken care of so quickly I don't even remember what they were.

Plussat: Sijainti, henkilökunta, sisustus, allasbaari, palveli

Plussat: I am so happy to find a hotel of this caliber in Santo Domingo.....I will return again and again! The food, the service, the room, location for walking, everything was perfect.

Miinukset: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Plussat: The rastrillo architecture, excellent facilities and service, and outstanding Colonial Zone location.

Miinukset: The breakfast buffet was expensive.

Plussat: No complaints...everything is perfect.

Plussat: The location was amazing.

Plussat: Quaint Clean Attentive staff Deliciouso breakfast!

Miinukset: We had a junior suite on the main floor. The traffic noise woke us up on several occasions. Get a room on a higher floor TV was almost un watchable due to problems with the color. I reset it to the factory settings but no luck. AC was either full on or off. No in-between.

Plussat: gorgeous building, interior, and courtyard design. it really is unique and mazelike; i was smitten. (i'm from california so i'm floored by anything > 100 years old.) décor is like a regal columbus-fanboy/conquistador-chic, the zealotry of which i found somehow both zinn-esquely uncomfortable and museum-patron aesthetically pleasing. our room had tons of space, an antechamber with a few couches, a great bathroom (jet tub!, separate shower, separate toilet, bidet), an adorable relic of a pc with a 3.5" floppy drive, decent wifi (got dropped a few times but it was reasonably fast compared to what i'd seen in other cafés... just don't plan on playing an fps, etc.). we had the 5-crown room which i wouldn't normally spring for; there just wasn't vacancy in other rooms: it was the perfect hideaway to recharge and relax after walking around all day. so comfy :3 the location is perfect for exploring the zona colonial. my bf appreciated the a/c, which was very effective.

Miinukset: nothing too bad, but staff was just okay, not super attentive and not particularly helpful when i had issues, i wouldn't consider them outright rude or anything though. e.g. -- i asked for a first aid kit or a bandage etc (in spanish) when my bf cut his foot and they just kinda shrugged and stared, so i just had to go outside and look for a pharmacy. -- i asked for the balcony door to be unlocked and they just never got around to it for the entire duration of my stay, etc. the free/not-free breakfast debacle: like another reviewer, i also was kind of confused when at checkin they said i had to pay for breakfast (the description said it was included). i chalked this up to an inaccurate description sent to the various hotelerie sites, and just assumed i'd pay for it a subset of the days, but then at checkout they didn't charge me for any of my breakfasts... so eh? if i had known it was actually included instead of hearing conflicting information i would have eaten breakfast there 100% of the time and saved some money : \ a lot of these might just be cultural differences, which is why i wanna reiterate that it wasn't too bad... i just wouldn't call it amazing service as i'd heard described in other reviews.

Plussat: The old world ambiance , the staff.

Miinukset: Breakfat could have been better , but the staff made up for it.

Plussat: Got in a little late and they left the pool open for me and my kids a little longer

Plussat: The bed was comfortable, pillows good. They only had one comforter, no cover sheet. My wife and I were too hot to keep it on and too cold to take it off. No choice. Comforters don't breathe..

Miinukset: Hot water was very slow coming. We were on the 4th, top floor, water pressure was just OK.

Plussat: Hotel Palacio is a standing work of art. A very simple hotel filled with a consistent colonial homage throughout. The respectful Traveller will enjoy its location and proximity to authenticity.

Miinukset: The bright light outside my door was annoying at night.

Plussat: Colonial area.

Miinukset: Renovations. Liked it better before.

Plussat: I liked everything about the hotel, but the restaurant employee was to old and bad service, everything cost twice, and the employees, especially the men are lacy and don’t pay attention to the customer. They been there to long. The hotel and the employees was super nice and helpful.

Miinukset: The restaurant

Plussat: Highly recommend a room with window or balcony! Staff is very friendly. I feel safe here as a visitor that doesn't speak Spanish.

Miinukset: The breakfast was extremely limited; more options if you just go to restaurant as a patron and not a hotel guest. Would cost a few more dollars, but would have been worth it. I understand the renovations are to make more modern, but I really miss the nostalgia that I experienced with previous stays. Very small bathrooms.

Plussat: The hotel is cute and quaint.. located in the heart of zona colonial was a plus

Miinukset: The AC was extremely noisy, we asked about laundry, they told us they charge 1.50 per item. We gave them 42 items, then got a bill for $113.00!!!! To find out later that they charge 3.50for shirts and pants, and 1.50 for socks and undies.. they were not honest with us. Breakfast at the hotel was about 35.00 for four people, simply juice and a small omlet. No elavators! We were on the 4th floor..

Plussat: The best location in the Colonial Zone. Near from all historical places. The big supermarket in a couple of minutes by feet. A lot of restaurants there are in this area as well. In the evening the Columbus Park is the nice place for dinner and promenade. Musicians and painters are attracted by tourists here, so you can buy cheap and nice acrylic painting. Look for Alexander Alsina, he produce a nice impressionistic paintings. So this is a nice hotel to stay for a day or two.

Miinukset: In the room there are no facilities at all: no glasses, no teapot, no coffee machine, no slippers and no bathrobe. The room with balcony and Palacio Consistorial view costs twice as much but this is not highlighted in the description. Breakfast for 7 USD is just a wasting of money - there are no buffet. In general this hotel draws excellent 3 stars, but not 4, I guess.

Plussat: Great location

Miinukset: the bed linen had a bad smell. The room had poor lighting and the felt stuffy

Plussat: Sijainti Kolumbuksen patsaan luona ja amerikan mantereen 500v kirkon suorassa läheisyydessä. Paikan vetovoima toi ihmiset istumaan suurten puiden alle lämpimässä ilmassa. Näppärät reseptionisti nuoret pojat.

Miinukset: Muutamasta tylystä työntekijästä. Palvelu ammatti ei istunut heille. Tosin englantia he eivät osanneet joten kommunikointi oli vaikeaa.

Plussat: This is probably one of the best locations on El Conde in the Colonial Zone of Santo Domingo.

Miinukset: The property is being renovated there is noise during the day dirt and dust and everything you can think of during renovation.

Plussat: Best possible location. Very clean rooms/good beds.

Plussat: Well located, friendly helpful staff, clean room. Food at restaurant was good, safe for tourists. AC was good and balcony was nice.

Miinukset: No elevator, took a tad long to check out.