Santo Domingo hotellit Bella Vista

Plussat: Comfort

Miinukset: A lot of noise during the whole night. Couldn't sleep with drunk guest knocking on my door, others speaking loudly in the hall, some other one spent the night opening and closing a window. I was on the 5th floor and I could hear the Dj clearly.

Plussat: Very central. and good parking security

Miinukset: The bad room is not cleaner. The bathtub is very slippery

Plussat: Everything but the toilet

Miinukset: I have stayed there twice and I loved it

Plussat: In the city everything is close by within walking distance

Miinukset: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.

Plussat: All about the hotel, expecially the costumer service.

Plussat: Personnel at the hotel always friendly and great service

Plussat: Location

Miinukset: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended

Plussat: The room was huge and fully furnished. We used the hot tub at the roof-top terrace. Parking was free and right next to the entrance.

Plussat: Good location at the city

Miinukset: People not staying at the hotel ,has excess to the pool ,top of the building .

Plussat: Every was very good, but the staff was awesome Thanks

Plussat: Nothing on this visit, you'll see I only stayed here only 2 day's, I cut my reservation short here,i found another location to stay in, thank god for booking.com. ..You guys are the best,you are a beacon of light,in the midst of darkness, thank you booking.com.

Miinukset: I've been coming here for 4 years, I noticed a entirely new staff, they were unwilling to accommodate me with my lack of television reception, I had no television remote, they actually lied to me in my face twice saying that one would be brought to my room,if they took a minute to review the previous management files,they would have seen that i'm a valued customer and I had a contract of great service, I actually don't plan to ever stay at this location again, unless by some miracle I found out that they reversed their wrong doing, they fired nathan the doorman, nathan fernandez garcia is a fixture at that hotel, kind,considerate, attentive to everyone needs, I wouldn't spend another penny at this location, and just look at my spending activities here over 4 years, i've spent thousands of dollars at this ramada, but they have lost a faithful doorman in nathan fernandez garcia, and a loyal customer in me keith rowe, ooh by way,to add insult to injury, nathan fernandez garcia has a sickly mother he takes care of ,did anyone consider that before dismissing him,but don't worry, I have hundreds of friends in the oilfields in texas, that always ask me where to stay during their visit to the dominican republic, it will no longer be advised by me,to stay at the ramada princess hotel, this is a sad day in santo domingo. And the photo that I attached are photos of my non working television, that I spent 2 nights without television. .Would you be pleased with this type of service? ???

Plussat: The eggs were edible. Nothing special. The bed was like a prison bed. I am a former warden, I know! Lol

Miinukset: Everything. The first night was bad, but I stuck it out because I had nowhere else to go. The second night was a nightmare. I tried two different rooms. There were cockroaches crawling on the floor ( I killed a few to show the operators). There were mosquitoes. I was beaten multiple times and developed a rash. The electrical outlets didn't work and were shooting sparks when you attempted to plug in anything. The temperature controls didn't work. The room was either extremely, too cold or much too warm; when you turned off the air because it was too cold. There was no hot water. At times it would get luke-warm for a few seconds, then it went back to being cold. The first room was dirty and had an odor. The second was cleaner and didn't smell badly, but had all the same other problems I previously mentioned. The hotel wifi was completely, none existent. I need wifi to stay in contact with the world and my home country when I am outside of the U.S. Lastly, hotel has a disco near, on top of or under the sleeping rooms. I could feel the music as if I was sitting in the disco. It was extremely, loud until almost day break. I know because I was up all night without sleeping. I developed a splitting headache for which I required pain medication. In the morning I complained to the reception desk attendant (Maria) regarding all the problems. She told me continuous, lies and gave me the big-runaround. I asked for her manager (Roy Reyes). He did the same as Maria. Finally, after multiple lies and crazy dishonest blame-shifting, and 3 hours, I got the hotel manager (Jimmy Katsamboulas), who was the most uncouth, unprofessional, lying person I ever met. He continued with more lies and more runaround.

Plussat: Don't stay at this hotel. Worst experience. It's not clean at all. Poor breakfast. Dirty blankets no towels. Etc.... just don't stay.

Miinukset: Everything. No even the breakfast was good. Have you ever been in a hotel that the serve you plastic utensils? The towels and blankets have disgusting stains. Don't stay

Plussat: The property have a really nice location right in the heart of Santo Domingo

Miinukset: The room need a upgrade, the hot water don’t work in the bathroom and if you want to sleep I don’t recommend this hotel because of the noise from the disco until 5am I went to the front desk about 2am to see if the can change to a different room because of the noise so they changed me to the 5th floor but the noise was still the same and them like around 5am people from the disco went up to my floor and start to yelling right next to me door I can’t even sleep for one hour I’m really disappointed. I don’t recommend this hotel to a group of family with children’s

Plussat: Price

Miinukset: It is dated. Needs a lot of TLC. The noise of the Club is until 6:00am in the weekend and you can not rest. This hotel is like going back to the 80s. The decoration and ilumination is very dark. Needs a lot of work.

Plussat: parking

Miinukset: Breadfast was garbage

Plussat: The breakfast was ok not great.

Miinukset: Worst hotel ever.first the front desk girl told me she don't see my reservation....room has no decor,we have to ask for soap and it took them 2 hours to bring it after we called 2 times and went downstairs to ask again.i paid for a room with view i got a prison cell you don't know when it day or night. No fridge ,no iron ,no microwave ,the water gets cold all the times. The disco lousy. I will never set foot in this hotel and I will not recommende it to anyone.

Plussat: The breakfast and the staff were excellent

Miinukset: There was no hot water and wifi was not available in the rooms in this technological age!!!

Plussat: The price

Miinukset: Room was not clean. Pillow smelled like someone's perfume. Had to pay 200 pesos for tv remote that never worked. Noisy hallways. Chicken for dinner was dry like cardboard. Switched to Weston hotel next day. What a difference for a few more dollars.

Plussat: Nothing

Miinukset: No pool. No breakfast. No room service. And last but not least no wifi for 3 days

Plussat: Good location.

Miinukset: It was too noisy until dawn because of the discotheque downstairs even the furniture in my room was vibrating due to the niose.

Miinukset: No hot water