Sault Ste Marie hotellia

Plussat: Super staff - the woman who checked us in was wonderful. Breakfast staff were outstanding, and the breakfast was above average.

Miinukset: Nothing, really

Plussat: We are from the UK and the breakfast options were not anticipated. However, what there was, was well presented and fresh

Miinukset: The variations in some staff re engagement .... yet some individual staff went above expectations

Plussat: Rooms were nice, updated, clean, and comfortable.

Miinukset: Parking at lobby entrance was crowded and somewhat inefficient.

Plussat: Dinner in the dining room was excellent

Plussat: The bed was extra comfy, and the room was excellent. The free breakfast was delicious as well.

Miinukset: The staff at the front desk weren't very friendly.

Plussat: The room was big and comfortable, very clean, the staff was very friendly and helpful, the hot tub good, the hot breakfast very good. It was all better than I expected.

Plussat: We were there just to spend a night while going on to Michigan. It was adequate for what we needed....clean, up to date.

Plussat: Our room suited us very well. The bar staff took care of all our needs. Our supper was very good!

Miinukset: No.

Plussat: Everything was quite nice. Enjoyed the stay.

Miinukset: The breakfast could have been better.

Miinukset: First night the parking area was full with no place to park

Plussat: Christina at the front desk went out of her way to help me get back my husband's wallet that he had accidentally left behind while we were travelling through the area. She sent someone up to the room and confirmed that they had it while I was on the phone with her and it was back in our possession the very next day completely intact. It was a huge relief. Thank you.

Plussat: Staff and breakfast included.

Miinukset: Nothing.

Plussat: Incredibly clean. The room had a refrigerator, microwave, coffee machine and a brand new television: this exceeded expectations. The building was well insulated and outside noises from a busy highway were eliminated. Excellent breakfast.

Plussat: breakfast was fine. hot cold cereal. bacon, eggs, waffles

Plussat: It is new. There were no smells, as I have allergies to scented products.

Miinukset: The lighting is very poor/dull. Breakfast was fair.

Plussat: Location , we went on the agawa train ride. Clean

Miinukset: You have to ask for hot water during breakfast . It’s a pain during peak hours since the employees are very busy . I was told it’s for safety so little kids don’t get burnt. Suggestion , just put a craft there with hot water.

Plussat: Good breakfast.......quiet........and located near some good restaurants........

Miinukset: Quiet room to top floor....

Plussat: The staff were cordial, welcoming and courteous. The rooms were clean. In room facilities were adequate.

Miinukset: Was expecting the hotel to be located in a scenic areas. Instead its on the main road. VERY uninspiring location considering Sault Ste Marie is known for its natural beauty.

Plussat: Great location, lots of places to eat. On travelled route.

Miinukset: Not crazy about the double bed, but that’s just me. Will ensure we have at least a queen on next visit!

Plussat: Very nice. Bed was comfortable. The breakfast was good. There were several eating options for dinner when we arrived close by.

Plussat: The room was very clean and breakfast was good

Miinukset: The air conditioning unit rattled all night long and the pillows were terrible

Plussat: Location, price and staff friendliness

Plussat: Everything was what we wanted. Clean and friendly.

Miinukset: Everything

Plussat: Our room was clean and comfortable. The bed was very comfortable.

Plussat: It really has everything you need.

Miinukset: Little bit noisy.

Plussat: Close to my conference venue

Miinukset: Room was small. Bathroom sink /counter in main room.

Plussat: Spacious, clean

Miinukset: Bed firmer than we're used to

Plussat: The Catalina was very attractively renovated, super clean and a most comfortable stay.

Plussat: It’s exactly what they offer, nice clean and comfortable beds, the staff very helpful

Miinukset: The air conditioning is not enough for the rooms and can get a little hot

Plussat: The vibe of the hotel was awesome, the renovations done in the rooms looked and felt very upscale, the beds were comfortable, the staff was very friendly and welcoming. We loved both stays we’ve had here and will definitely be back anytime we’re in town. I would happily spend a lot more than just one night here, if I have a vacation in town I’ll definitely be choosing here to stay!

Plussat: Close to major highway. Moderately comfortable mattresses, clean linen

Miinukset: The website pics DO NOT match the property. The ceiling in the bathroom looks like it needs work. Fridge froze my food (6hrs).

Plussat: The location was perfect! Lots of restaurants and shopping within walking distance.\

Miinukset: There was nothing we didn't like about this place

Plussat: We only stayed one night ,, we were passing through and needed a place to stay ,, the staff was very friendly .. and it was clean and so comfy . They were accommodating since we were hauling a trailer . We could park on site . I liked all the little touches ,, the keurig , and real cups not those cardboard things . And they had the air on and cooling the room for us when we arrived . You can tell they have pride in what they do . And it was fully booked so that’s always a good sign that it’s a good spot to stay ! If passing through again and I needed a place to stay I would for sure book there again ..

Miinukset: Can’t say there was anything I didn’t like about it !

Plussat: Location, size of room.

Miinukset: Noyhong

Plussat: So clean and comfortable friendly staff

Plussat: We have had annual stays for years. This is an old motel but it has been renovated very well. Beds are great. bathrooms simple but very clean. New bedding this year as well as flat-screen TVs last year.

Plussat: I liked the wine glasses in the room the first time we stayed there; the beer glasses the second time.

Plussat: Back from the road, large parking area, clean and updated! Staff will freeze your ice packs for next day! Plus for those with allergies no pets!

Miinukset: Nothing!

Plussat: the owner made us feel welcome.

Miinukset: we did not like the over scented smell when we first got there once it went away the room was fine.

Plussat: Staff extremely eager to be helpful. Nice clean rooms. Basic but do the job very well. Best value!

Plussat: The manager was very helpful, pleasant. The bathroom clean and tidy, the room was clean

Miinukset: the bed was hard

Plussat: Everything was ok till I turned on the coffee maker and blew a fuse and try and get help at 6 am. Left a very dark room disappointed.

Plussat: Love this place!! Second time we stayed there in a month. Immaculate.. special touches chairs out front Glass goblets.. friendly helpful owners.....Tastefully decorated...

Miinukset: I love this place...

Plussat: Clean

Miinukset: A bit close to major road. Easy to find but a bit noisy for sleeping.

Plussat: Most comfortable bed I've slept in. Very nice staff. Good wifi

Plussat: The place was clean & well kept. The manager was very helpful with information on how to get around the place, what to see & where to eat.

Miinukset: Nothing negative comes to mind! I would most definitely stay at The Trunk Road Motel if I visit Agawa again!!

Plussat: location and restaurant... food is always delicious... location perfect as we walked to Agawa train station from hotel.

Miinukset: Noise from rooms above and next to us ++++ other patrons roaming halls and in and out of their rooms at 2 a.m. Ice machine in the hallway ran all night and very noisy. Slept poorly due to this noise. Pillows old and soft...not comfortable.

Plussat: No mattress and clean room.

Plussat: Great location nice hotel

Miinukset: I was situated on the first floor and it was beside the entrance to go outside and very noisy

Plussat: I could't get breakfast because I had to check out early in the morning. However the location of the hotel was great and I enjoyed going for a walk. It was really great.

Miinukset: I don't have anything.

Plussat: Location and friendly staff

Plussat: Breakfast buffet was very good

Plussat: Good location. Accommodating of pets.

Miinukset: Bed squeaked and the in room refrigerator was loud.

Plussat: Beautiful view of the lake. It was right on the boardwalk which was perfect for walking the dog. Nice clean hotel. The restaurant on site was wonderful!

Miinukset: Lack of assistance by staff; Lying about previous conversations and agreements with staff

Plussat: I was disappointed with room I was given from booking on line. When we approached the counter to ask for a change, Tyler was quick and responsive and made transition very friendly. We found restaurant excellent from menu offerings but more expensive from other Hotels we stay at. Next visit we will probably eat out. As Shriners we visit the Sault at least twice a year for 2-3 nights at a time .

Miinukset: We were happy!

Miinukset: bathroom exhaust not working /

Plussat: Great location. Beautiful board walk. Familiar setting. Great view in the restaurant.

Miinukset: The Hotel is getting older and needs a little "face lift". Upholstery on the chairs in the lounge was worn and torn. Very little atmosphere in the loungh. The bathroom again is an older looking bathroom. Five years ago it seems fabulous, a little less so today.

Plussat: Friendly staff. Good breakfast. Quiet room

Plussat: Great breakfast!

Plussat: The breakfast

Plussat: It is a typical Fairfield Inn. Clean and comfortable room. Good location north of the City for easy access for exploring outside of the Sault.

Miinukset: Breakfast was ok for microwaved eggs and sausage. Didn’t get sick from it so that was a bonus.

Plussat: Breakfast food was good, decor was good

Miinukset: Thin walls, no heat/broken thermostat, no take out containers for breakfast and not enough comprnsationy for a bad nights sleep

Plussat: Location. Clean Friendly staff

Miinukset: **Thin curtains. No option to reduce outside lighting from entering room during the night.** Continential breakfast was no longer available by 9:20 a.m.

Plussat: Clean and roomy

Miinukset: No

Plussat: great

Miinukset: Notthing

Plussat: Clean and comfortable

Miinukset: Breakfast was just ok

Plussat: Everything!!!

Plussat: Easy to find located near lots of shops if you needed anything

Plussat: The hotel was excellent. Staff were very accommodating and rooms were spacious and extremely comfortable. Would definitely stay there again

Miinukset: There was nothing that didn't meet my expectations

Plussat: Clean comfortable room with excellent food!

Miinukset: Absolutely nothing.

Plussat: Nicely refurbished, very clean

Plussat: Cozy rooms. Newly renovated and clean space. Excellent value!

Plussat: I was only there for a brief overnight stay. I was pleasantly greeted, and all was good.

Plussat: I was very surprised at the cleanliness, amenities of a small motel that is family run (not a big chain) the front desk was friendly and the bed was comfortable

Miinukset: Location not central but that is okay can't have everything it was quiet i had a good sleep

Plussat: It was very clean and well kept.

Miinukset: I don t know

Plussat: The room was cozy and clean. The issue I had is. with the night clerk or possibly the owner. Upon arriving at 11pm at nigh, I was scolded for using booking.com. Saying, if I had liked independent motels, I should book directly. We are a family travelling at night, not knowing where to go, what would he expect us to do- there wasn’t much choice for hotels! Also, major issue with the pool, we have a 5 year old and the owner has pool times from 11am-11:30pm. He said this was a cleaning issue, I am sorry, this is BS. Not giving late travellers the opportunity to swim in the morning before hitting the road is silly. It’s just a ploy to get people to stay another day. I am sure the owner could organize different cleaning times so that chlorine can disperse.

Plussat: Everything. Great rooms and beds. Service with a smile. Great place to stop and stay. Owner is awesome.

Miinukset: Place was very clean, well taken care of. Pool was great. Only suggestion would be pillow top beds. Beds for us personally were too hard for us. Other than that I would recommend the place.

Plussat: Accommodations were excellent and service was good

Plussat: spotlessly clean- great modern rooms and swimming pool. Across the road from Agawa canyon train tour, the mall and foreshore.

Miinukset: All the plastic and single use items at breakfast. from the cups for coffee, to plates and cutlery. Absolutely ridiculously as 99.9% people dine in and there is a kitchen in which cooking dishes are obviously being washed. very disappointed and would consider not booking again.

Plussat: The hotel was very dirty as soon as you end er to hotel you see the spiders webs all over the place . And elevator was broken my room was on third floor have to carry all my luggage to third floor and down.

Plussat: The location was good, across from the mall and waterfront, near the movie theatre and plenty of places to eat. Breakfast in the morning was good. Hot tub, pool, and sauna were a nice clean added value.

Miinukset: Nothing

Plussat: Clean, up to date, breakfast

Miinukset: The breakfast staff was very rude. Not friendly. Didn't even ask guests if they wanted any more food before they took down the buffet. The breakfast room was 1/3 full of guests when this happened. Staff even took table items off my table before I was done

Plussat: very clean good location

Miinukset: needs more power outlets and charging stations

Plussat: Bed was great breakfast very generous lots of choices

Miinukset: You have to step to the side then close the door before you can sit down or climb into the tub awkward

Plussat: Location was great for the train tour.

Miinukset: Nothing to complain about

Plussat: Comfy beds

Miinukset: No drain plugs in sink or bath tub

Plussat: Hotel was lovely - very clean, nice rooms, beds were wonderful. Hotel staff was excellent - very friendly, very helpful, everyone we encountered was super nice. Breakfast was great.

Miinukset: Nothing - overall we had an awesome experience with this hotel and the staff.

Plussat: Good referral for supper restaurant

Plussat: Thought it was a nice hotel just bad area evidently our bikes were stolen off our car

Miinukset: Bad area the front desk told us to park in the back lot and assured us it was secure. This Morning we found out not even a security camera

Miinukset: Concierge was rude

Plussat: The proximity to the Agawa Canyon train, the reason for our visit, could not be matched! Your staff is excellent! Friendly, welcoming, fun! Breakfasts were so good, the perfect start to our early mornings! We dined with you for the two nights of our stay: great food, great service!

Plussat: Our room was neat and clean, and the complementary breakfast offered a decent selection of hot and cold items. The best feature of the hotel is its location directly across the street from the Agawa Canyon train station, which was our motive behind selecting it as our place to stay in Sault Ste. Marie. There's a large shopping mall across the street as well which made it convenient for us to buy a few things.

Miinukset: Our bed was a little firm but okay, and the hot breakfast items weren't really very hot - on the second morning I learned my lesson and microwaved my waffle to warm it up before eating it.

Plussat: Breakfast was ok not great Road was under construction. location was very good close to most things we were interested in.

Miinukset: nothing

Plussat: Friendly and courteous staff. Breakfast buffet was excellent.

Plussat: bed was comfortable and breakfast was good

Miinukset: they advertised as having a whirlpool/hot tub, which was one of our main reasons for booking and when we arrived there was none, it had obviously been removed permanently quite some time ago

Plussat: Our room was bigger than I had expected. It was a great view although, it would have been nicer if the windows outside were a bit cleaner to take better pictures. The whirlpool was excellent and enjoyed very much.

Miinukset: The guide on the TV showed no information so it took a while to find a station to watch.

Plussat: A very nice hotel. We had an upper floor room with a great view of the waterfront and the international bridge. If you are planning to take the Agawa Canyon train, as we did, you are directly across the street from the station. You do need to walk to the corner and up the platform as you cannot cross the tracks but it's still less than 500 ft. You don't have to worry about train noise as the canyon train is the only one using this track. Just after we parked our car I went back to get something and there was a man taking a photo of my license plate. I asked if there was a problem. He said he was getting a photo to find the car owner because of our two bikes carried on the rear of the car. He wanted to offer to store them inside, which we did. His name was Sonny. I think he was a hotel manager but I'm not sure. We both were both impressed with this proactive thoughtfulness. Everyone else was nice as well. We also had our best dinner of our two week trip at the hotel restaurant, Johnys's Chop House.

Miinukset: Breakfast was good but it would have been nicer with less plastic. There were real plates but I think they should at least have metal flatware and ceramic coffee cups.

Plussat: A bus load of people went to breakfast and everyone else waited in a long line. It would be great if they had been assigned 15 min intervals so that regular guests were able to get to breakfast. Otherwise a good experience.

Plussat: Great staff, the hot breakfast, comfort in room, loves the pool & hot tub.

Plussat: we stayed to take the Agawa Canyon ride... location was ideal since it was right across the street. Loved that we could walk everywhere... the boardwalk, Beavertails, the mall, the casino etc.

Miinukset: breakfast was good but not the best we've had at hotels... possibly add blueberries (or some berries) by the yogurt for building parfaits with granola...and maybe some type of muffin or petite sweetroll or cinnamon bread for something sweet.

Plussat: Great location. Good value.

Miinukset: Old carpets. Clean, well maintained, comfortable, but hasn't changed in 30 years.

Plussat: Great hotel, really enjoyed my stay.

Plussat: Quite

Miinukset: The shower was not a hand held for some with disabilities like in the pictures

Plussat: Lovely room, lovely staff, great price and good location.

Miinukset: No

Plussat: Friendly staff , very clean , highly recommended

Plussat: The friendly and courteous staff were very helpful and went over and above expectations to make our stay a memorable one.

Miinukset: Recent town and street construction made the location hard to find.

Plussat: This hotel was in a great location near the boardwalk and close to some really nice restaurants, the staff was super helpful.

Plussat: The breakfast was good. Staff is friendly. I like the stand in shower

Plussat: Breakfast was ok. There was selection, and they had a nice waffle iron to make your own. Some fruit, yogurt, faux eggs, small sausage. Coffee was good, but a little hard to get out of lg push top carafe.

Miinukset: Hallways were clean, but in serious need of carpet replacement. Price a little high, but location and staff helped balance.

Plussat: The service from everyone was amazing. So friendly, courteous, and helpful. We requested an accessible room and the bath area was wonderful. The rest of the room was a little small, but it was probably to accommodate the large shower area with seat, so it was understandable.

Miinukset: We had originally booked this hotel because it had a restaurant on-site, but when we arrived we were informed that the restaurant was not open on Sunday evenings. It was already finished for the day. A little disappointing as we then had to find another eatery, which we had to drive to. I would have liked to have known that in advance.

Plussat: I liked the hotel and the staff. Traveled with a dog and everything was clean and room was as i expected. I would recommend this hotel.

Miinukset: What didn't i like? Nothing really. All was good.

Plussat: Great hotel,great location! Just perfect!

Miinukset: Everything was perfect !

Plussat: Friendly staff! Breakfast was good. All the basics for a continental breakfast. Clean. Orderly.

Miinukset: First time in 3 weeks travel we didn’t have a bathtub. We don’t like just a shower. So very disappointed when we got into room! Staff tried to accommodate BUT only 2 rooms with tubs and they only have 1 queen. So did not work for us

Plussat: Great price and location

Miinukset: Getting a little dated, but for the price it was still a great deal.

Miinukset: Breakfast was basic, and too bad that all plates, cups and utensils are disposable (a lot of waste)

Plussat: The hotel was clean. Good breakfast. We were travelling with a pet, very pet friendly. There was a blanket to put on top of the bed so your pet can sleep on the bed with you. Lots of space outside to bring your dog to do his business and garbages to throw your poop bag in. Very nice hotel, friendly staff.

Miinukset: Bed was a little hard.

Plussat: I needed s place and it was just available if I had choice I would go elsewhere

Miinukset: Dingy not 100%

Plussat: Nice spot for pets with trees. Lovely rooms.

Plussat: Everything met expectations

Plussat: Very clean and well kept. Decor was updated and bright.

Miinukset: No

Plussat: Very clean

Miinukset: Nothing

Plussat: The room is pretty big and comfy. The staffs were nice and friendly. Wifi there was great,all day working and fast.

Miinukset: The parking lot was too small, it doesn't match the room number. The breakfast was not bad but could be improved by adding some eggs.

Plussat: Clean and comfortable

Miinukset: No elevator

Plussat: Very clean and well kept.

Miinukset: A better breakfast would be great

Plussat: The room and beds were comfortable and well appointed,

Miinukset: Unfortunately, I sustained 3 bites which appear to be from bed-bugs. This became apparent the next morning when my legs began to itch and I discovered the bites. This was totally unexpected.

Plussat: The pools, sauna, hot tubs and outdoor hot tubs were very nice. The restaurants had good food. I appreciated that the “Pub” restaurant serves food until midnight in a small city where all the other decent restaurants are long closed. The cleaning and pool staff where really great at taking care of guests and seem to genuinely care.

Miinukset: When checking in I was told they could not use my Visa Debit cars even though I was able to use it online to boon the room. The person checking me said their systems didn’t process them like Visa’s in person and the system wouldn’t allow her to check me on without a credit card even though I had the cash upfront to pay for the room in full plus I had my Visa Debit to keep on file for security. I’ve done this at many hotels and never had a problem using my Visa Debit in person. I don’t own a credit card so this was not a pleasant surprised when I arrived after driving 8 hours. After speaking with a manager I was checked in - which proved the person at the desk was lying by saying her system wouldn’t allow her to do so. They need to update their systems to allow for Visa Debits in person when checking in. Not everyone wants to have a credit card. Alternatively they shouldn’t allow people to use a Visa Debit to book the room because how would anyone know it wouldn’t be accepted once arriving at the hotel.

Plussat: Great customer service by all the staff, they couldn’t d enough for you.

Miinukset: Leaking hot water tap in washbasin and the bedside lamps were really to bright in my opinion

Plussat: They were very rude

Miinukset: Everything

Plussat: Very clean room and staff very corteous

Miinukset: price on room

Plussat: Liked the no smoking at the entrances. The pool and hot tub were amazing. Great to have a fridge in the room.

Miinukset: Bathroom was too small. Even for one person. Shower head stung like needles.

Plussat: N/A Did not have breakfast as both my husband & I do not drink Starbucks Coffee- far too strong. It was also in our room

Miinukset: I had ribs , so did my friend, and they were so dry and tough. Not happy with our meal

Plussat: They had either buffet or plate order which was good quality and did not take long at all.

Miinukset: The staff were not super friendly, hit and miss with the servers. Would have been nice is the spa opened later.

Plussat: The person who checked me in had excellent customer service. Best were comfy and rooms were clean.

Miinukset: Breakfast buffet was not good. Below average. Would like more variety. Messages were all pork products and eggs were not real

Plussat: The Water Tower Inn has always had a great reputation as a superior hotel so I was happy to book a room with them for my niece’s wedding. The Lobby staff were friendly and accommodating and even allowed me an early check-in.

Miinukset: 1. I ended up in a Pet friendly room that I did not request, it was clean in all fairness, but I am allergic to animals. The room was shabby and dated. 2. The creamers left in the fridge for coffee were sour. The staff in the restaurant were rude when I advised them of this. 3. The pools are usually stunning. The indoor hot tub was lovely until a bandaid floated up from the pool bottom. No one in my party were wearing a band aid and we were the only ones in at the time. We left at that point. 4. The restaurant at breakfast was horrible. New York cut Steak and eggs - eggs well done and steak was requested - “burn it”, in fact the waitress came back and said, do you want it burnt? I said yes. The hemorrhaging grisly and fatty piece of NOT NEW YORK CUT STEAK on my plate with the runny eggs was unappetizing to say the least. I sent it back because the blood was leaking on to the fruit garnish that was on my plate and it was no better when the waitress brought it back. Sorry Watertower, time to pull up your socks, I won’t be back until you do.

Plussat: Convenient location for us, kids loved the pool and hot tubs, it felt great to return there at the end of our days. We stayed 9 days, and loved it!

Plussat: Staff is friendly and helpful, the pool, hot tubs, and sauna is great for the kids and parents.

Miinukset: They used to offer breakfast, but no longer do.

Plussat: All was positive. Loved The hot tubs. Staff was friendly and helpful. Great restaurants on site.

Miinukset: Was surprised no microwave in room... but not a big inconvenience.

Plussat: Adequete breakfast.

Miinukset: Not enough tables for 1/ 2 persons

Plussat: The breakfast. Front desk clerk ..... who graciously changed the used sheets .

Miinukset: ROOM THAT WE STAYED IN ON OUR RETURN TRIP HOME on the night of July 20, 2019. Carpet was filthy. Sheets on one of the beds had not been changed from previous guest. Crumbs under the pillow and in middle of bed between the sheets. Entry to room off the parking lot ..... dirty and littered with cigarette butts.

Plussat: I like the breakfast offered.

Miinukset: The hotel had a musty smell covered up for an air freshnener smell. There was something in the room that made my eyes sting and water.

Plussat: Location is central to many amenities in the city.

Miinukset: When booking I had specifically indicated that I would be bringing a boat with me. At time of check in I was told that there was no information about this on my reservation and I was basically left to find a suitable parking location at the back of the motel property on my own. Front desk staff were not very friendly both at check in and at check out.

Plussat: Location, quick check-in. Much less expensive than hotels on same highway.

Plussat: Really liked the beds in the Comfort Inn. The mattress was firm. I am not a fan of mattresses where you sink in so far you can hardly move. The rooms and bathrooms are standard in the Comfort Inn. One knows what to expect. The breakfasts are always good, and a real treat for the traveller.

Miinukset: I felt the room was showing it’s age, especially in the bathroom. The sink had been nicely done, but the shower was old and it’s hardware (faucet) almost impossible to operate. The toilet is extremely low and there is no grab bar. And there is no elevator, so if stairs are an issue be sure to mention it in the room request.

Plussat: Our room was on a corner and it was huge. Comfortable pillows and bed.

Plussat: Friendly staff.

Miinukset: Floors were wet, no elevators.

Plussat: Location and free breakfast

Plussat: Good location. Free breakfast.

Miinukset: It seemed a little dodgy. Not super safe. The pet friendly room smelled a bit. Overall it was fine but i would not go back.

Plussat: This hotel was great! The staff were super friendly. I was passing though on a road trip with my dog. I appreciated having a ground level room with outdoor access.

Plussat: Decent breakfast

Plussat: The location is the best. Very convenient.

Miinukset: The parking is little confused for us. The room need update, especially the TV.

Plussat: Flexibility in switching rooms and the professionalism of the staff

Miinukset: Availability on the website wasn''t up to date

Miinukset: Road Construction

Plussat: Parking garage attached to hotel. Very convenient. Clean, spacious, good breakfast. Close to agawa train station.

Plussat: Beds were good.

Miinukset: Breakfast was awful—scrambled eggs were tasteless and watery, sausage looked like it had not been cooked and was cold, no decaf coffee,and bread was old. Major road construction at front entrance.

Plussat: The breakfast was very filling and kept us for hours. There were many choices from hot to cold. It was centrally located and easily accessed.

Miinukset: The booking dot com reservation was not in the system and when checking out I showed them the price quoted. I have received acknowledgement from them that there will be a credit coming on my card, but five days later it has not shown up.

Plussat: The receptionist was very informative and gave us a map for our walks.

Miinukset: The restaurant at the hotel was terrible - it was noisy (has multiple TV screens ) and not a nice atmosphere. They should have a nicer restaurant.

Plussat: Not sure whether you mean the location of the breakfast?? But if that is the case - no problem with the location, not that far from the lobby. Breakfast choices were okay, sausages could have been cooked a little more but that's just a personal choice. Nice room, friendly attendant, lots available.

Miinukset: can't think of anything

Plussat: Front desk was helpful, within walking distance of dining, sightseeing, etc

Miinukset: Road construction in front of building but imagine it will look spectacular once it is completed!

Miinukset: The breakfast was awful

Plussat: The place was excellent and spacious. Good location.

Miinukset: The breakfast has very few options.

Plussat: Manager on arrival was an excellent ambassador for the hotel . Friendly, informative...

Miinukset: Street work could not have been anticipated

Plussat: Hotel was okay for the price. It's nice they have a lounge with an open kitchen for later evening snacking. Food was good and good price.

Miinukset: All rooms smelt of heavy smoking. We were in a non-smoking room. I thought smoking was no longer allowed in hotel rooms. The smoking rooms were more updated and cleaner then the non-smoking rooms.

Plussat: It was quiet

Miinukset: Have them fix the water pressure as it was low and no hot water. Had no coffee or muffins at the office. For a different price then I booked. Needs new lights to have the room brighter.

Plussat: Nothing.

Miinukset: This place was terrible. Old and unmaintained. The rooms were small and there was spider webs throughout. The furniture was stained, the sheets smelled like humidity and there was carts and garbage in the ice room, not to mention no ice. The booking came to 92.00 a night. What a rip-off. Do not stay here.

Plussat: Nothing

Miinukset: No internet. broken lock on the door - no dead bolt, old and run down and way to expensive for what we got. Booked 2 beds got 1 bed. This place should be shut down and demolished.

Miinukset: It is a dive and there was no heat. It was too cold to sleep and it is the kind of place where you don’t want to touch any surfaces. Doors are chipping and ceiling and walls are peeling. Just spend a little more and go somewhere else.

Plussat: Nice place, smelled very clean,beds were amazing and very comfortable . Will be back

Miinukset: Nothing to report

Miinukset: Room wasnt cleaned when we checked in at 8 pm , then offered put us in a skunky room with 2 single beds

Plussat: The office gentleman was very nice, pleasant to speak with, helpful when we had difficulty getting the TV to work, came right away. Ended up having to stay 3 nights.

Miinukset: Could have been quite ker to make up the room and bring fresh towels. We were out until after 3 PM and still no towels and beds not done. Had to ask, still waiting at 4 pm.

Plussat: Good value for the price. Was expecting worse given the reviews. Just needed a place to sleep and this did the job.

Miinukset: Couple burns marks on the bedding, and a spider in the corner.

Plussat: Location, large space , safe ,

Miinukset: No microwave

Plussat: The beds were comfortable

Miinukset: The carpet flooring was filthy, the entrance way was also very filthy

Plussat: Just location

Miinukset: Totally rubbish and dirty it’s not for families!

Plussat: The staff came in and changed the sheets right away

Miinukset: I had some bug like thing on the sheets plus hair

Miinukset: The motel was not what you see in the picture and the price was too high for what you recieved,

Plussat: Very dirty not happy

Miinukset: Nothing

Plussat: Location just off the highway

Miinukset: Washroom needs a complete reno. Rooms may be small for some.

Plussat: Donuts are not breakfast food

Miinukset: I didn’t like using the toilet plunger conveniently located beside the toilet. Not a fun thing to do first thing in the morning

Plussat: Nothing

Miinukset: Furniture sitting outside rooms in various states of disrepair. People living at hotel and drinking and being loud outside rooms. Windows didn't lock. Dirty. Didn't feel comfortable removing my shoes. Hair in sheets, something splattered on the wall by the bed, grime in all of the corners, dirt and gravel in the carpet.

Plussat: The room was clean

Miinukset: Old bathroom

Plussat: Easy to find from the trans Canada highway. Quiet, tidy.

Miinukset: Mattress was extra firm which is agony for me. First room we were given was reeking of cigarette smoke. Manager happily gave us another room. Furniture is matching but felt eclectic, like a hostel's. Bathroom could use a coat of paint. Outlets were all full with the room's appliances, leaving no room to plug in your phone. The mini-fridge was unplugged because you had to choose between it, the lamp, or the hairdryer.

Plussat: Front office staff was friendly & helpful . Will get 10% off if you going to the Arby’s near to this motel.

Miinukset: The room was dirty & uncomfortable. The carpet & 2 chairs were badly stained & the carpet felt damp. There were dust webs along the tops of the walls & ceiling in the bathroom. The towels were clean but had old marks on them. We ended up sleeping on top of the comforter for fear of what the sheets might be like. The walls were painted with a flat paint & had scuff marks everywhere. The air conditioner was ancient & barely worked. There weren't enough power outlets in the room to charge our devices so we had to unplug a lamp & the microwave. It smelt of cigarette smoke although it was a non-smoking room. Definitely would not stay there again & most definitely not worth $90 a night.

Plussat: Nothing

Miinukset: Everything is ugly and scary

Plussat: The room smelt musty. Our coffee maker was missing, fridge and microwave did not work. Also we could not get out TV to turn on with the remote and we couldn't increase the volume.

Plussat: The location is great.

Miinukset: The room seemed to be in the middle of a renovation, so much needed to be done. The bathroom didn't even have a toilet roll holder or a towel rack. It took a very long time to get ant hot water to the room. The beds were very uncomfortable and the bed spread must have been 40 years old.

Plussat: Nothing nothing nothing

Miinukset: At check in the person talked on the phone in Punjabi all the time. His visa machine didn't work and he tried to say it was my card. Call to the visa center confirm3d it was his machine. Then he wanted me to go to bank and get cash. I refused and went across the street to the Northlake motel

Plussat: Awesome

Plussat: Good location. Cheap price. Hot water for shower. Ok water pressure.

Miinukset: Curtains in one room did not cover entire window. Stains on carpets. Only two pillows on bed, and small ones.

Plussat: Not much to like

Miinukset: No hot water, We stayed in two rooms one room was very musty mildew smelling. There were no curtains on the window and when we asked for them they hung curtains that were too small for the window. The tv was not working in one room

Plussat: The staff is amazing and the location is excellent.

Miinukset: The microwave didn't work.

Miinukset: No Air Conditioner, extremely overpriced

Miinukset: The hotel needs love Very run down. Seems to be used for transients type folks with weekly m monthly rentals. I wont be back

Plussat: Quiet place for a good night's rest, easy to access. Front staff was very kind and helpful!

Plussat: Good location

Miinukset: The property has a nightclub bar on the first floor with live bands. The band is extremely loud and does not stop till we’ll pass 2am. Very hard to have some sleep. In addition, the bathroom is shared with the room next door.

Plussat: Localisation

Miinukset: Bar+night club with concert till 2am the saturday. I was not expected this in an hotel

Plussat: Bell cable TV

Miinukset: I need to hual my bags to the top floor myself using steep stairs only. Becareful, the stairs rail was not reliable. There was no bed sheet and water cup in the room. Could be noisey.

Plussat: The room and location

Miinukset: Very loud music was played up till midnight. Made it very difficult to get any sleep

Plussat: I like old hotels. The character, the location, the history in the hallways. ALGONQUIN has it all and more. Also easy in and and out parking, wide hallways and stairs.

Miinukset: THere was nothing I didn't like

Plussat: Not getting murdered

Miinukset: I felt like i was going to get murdered

Plussat: Great location, comfortable beds, bike storage

Miinukset: Does not serve food in the onsite bar