Quality Inn Savannah Historic District

At first I was impressed with the customer service.

Even though the staff was nice, they did not handle my issues the way they said they would. The room was terrible, there were dead roaches I. The room, the bathroom door didn’t close or lock. I was originally supposed to stay 2 nights but I left early. The only reason I stayed the 1 night was because I had nowhere else to go at 1am. The General Manager spoke to me upon check out at 7am and apologized for the poor accommodations, she also said she would give me a complete refund. However, upon leaving I was actually charged twice and have still not received my refund. I have called the property several times but no one ever calls me back. Also, I was not supposed to be charged until I arrived at the property but they actually charge me before I even woke up the morning to leave to get there. For the most part this was a terrible choice of hotels and I do not recommend it for anyone. And lastly I was charged $41 for two nights of parking and I was only there for one night. I still have yet to receive a refund for that.

The location

Wasn’t aware of the parking fee. Very dirty on outside of room. The rooms had bad smell and carpets were damp feeling

Location & staff

The property was old and our carpet in the room was disgusting

Location was okay as far as being able to walk to some tourist locations.

Very dated facility. Did not feel safe. Nightclub directly behind the motel & noise was unbelievably loud. We were discouraged from eating the free breakfast because motel staff was expecting a large crowd & room was scarce. Would not recommend.