Savannah hotellit lähellä Cathedral of St. John the Baptist

Plussat: Loved the character of the hotel.

Miinukset: We had ants in our room. You had to use a clicker to park your car and they only had two.

Plussat: My children loved how the half bathroom doors next to the bathtub opened to the bedroom. They enjoyed that a lot. Also, the pool was very nice. It was just big enough (and heated enough) to be able to play their games.

Plussat: Hotel is opulent. Rooms were large and very comfortable.

Plussat: Yvonne is an exceptional delight at the front desk. She was warm and welcoming. Even every time I passed the desk due to frequent puppy outdoor visits. We felt comfortable visiting during the pandemic and practiced social distancing in common areas. The pool was warm and relaxing. Our room was comfortable and luxurious.

Miinukset: No complaints. Everything felt normal besides the protective gear necessary for workers. But this is our current normal.

Plussat: Location

Miinukset: Room was not cleaned, telephone was broken, shower head was terrible

Plussat: The room was large and the staff was great

Miinukset: Thermostat seem faulty. Room service had limited items

Plussat: Location and room size and accommodation

Miinukset: No room service but that’s do to covid19 at the time

Plussat: Great location in a great city

Miinukset: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plussat: The hotel is beautiful and in a great location. The staff was very friendly and helpful which made our stay that much more enjoyable.

Miinukset: I would have liked a few more breakfast options on our room service menu.

Plussat: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Miinukset: Nothing

Plussat: Great staff & excellent location.

Miinukset: View: we were in a room that overlooked the HVAC system — but really spent so little time in the room during daylight hours, so it didn’t chatnge how happy we were with the experience. If we are planning a longer stay, we will book a room overlooking the courtyard or the park.

Plussat: Everything each detail

Miinukset: The cleaning lady walked in my room at 9:41am and I didn’t ask for wake up call, turn down service...

Plussat: This hotel was close to everything! But just far enough to not be infringed the middle of it ALL....so it was quiet but still super close to walk to everything. I stayed 3 nights and never had to drive anywhere!

Miinukset: No complaints!

Plussat: The rooftop was very nice and rooms were also.

Miinukset: There was old coffee in the coffee maker from the guests before us & there was no conditioner only shampoo.

Plussat: The staff. Very freindly and helpful.

Plussat: Breakfast was not being served

Miinukset: None of the amenities mentioned online were available

Plussat: LOCATION!!! You cannot beat the location! I woke up every morning to sunrise over the river. For me, this is a major bonus.

Miinukset: The only negative thing I can say is that the shower is not in great shape. There were 2 small shelves, one is missing leaving a fairly nasty looking place in the wall, and the only other shelf is currently falling off . To be such a nice hotel, I do feel like details such as these should be dealt with.

Plussat: room was great .staff was super helpful

Miinukset: NA

Plussat: Pool

Miinukset: We had roaches in our room. We weren't told beforehand that breakfast was not there due to Covid. After the roach incident, I'm glad they didnt have breakfast buffet

Plussat: Great location. Nice pool.

Miinukset: Grab n go breakfast...

Plussat: Pool and bar was amazing, room was comfortable and clean. Staff was very polite and helpful.

Miinukset: Promised Hot breakfast unfortunately it was closed due to a supposed private event but no one told us at check in. They did offer coffee and muffin and a banana ;(

Plussat: that is was on the river.

Miinukset: lumpy bed

Plussat: Great location, awesome amenities when they are open.

Miinukset: All amenities closed due to Covid after quarantine ended, including highly advertised rooftop pool & bar, they didn’t say that until after you booked. Also they canceled breakfast. Staff was rude and refused to give us a crib for our baby, room fil

Plussat: View

Miinukset: Two holes in sheets.

Plussat: Great location!

Miinukset: Super small pool and no hot tub

Plussat: Location and price

Miinukset: No

Plussat: Great Location and great price

Plussat: Overall great stay. Price for parking is crazy though.

Plussat: Location was the best

Miinukset: Not clean should of been more clean considering the pandemic and it being 4 stars

Plussat: The hotel was its location. It was well-maintained and clean. The staff was very helpful. Valet parking was great!

Miinukset: Bigger pillows would be nice. The tile around the pool was filthy, and the water was cold.

Plussat: Location

Miinukset: Cost, $358 a night is ridiculous just to sleep!!!!

Plussat: Room size

Miinukset: Unorganized check in. Room not ready. Left phone # and not contacted when ready. Door lock broken at street level. Vagrants entering. Hyatt Regency used to be so much better. Sad.

Plussat: Everything

Miinukset: We were pleased

Plussat: Liked hotel that was close to everything

Miinukset: Pool tiles were scummy and water was cold

Plussat: Location is great. I stayed at the Marriott on the other side of the district and the Hyatt is much better. Staff is much friendlier. Rooms are nicer and better designed. More upscale. Aestetically pleasing. Bar was open with a river view balcony.

Miinukset: Was confused about where to check in. You check in on the main street level not river side. Pillows are small. You can hear noisy guests in the hallway.

Plussat: Customer service was amazing, we showed up early and were able to get into our room early and had upgraded room at no charge. I will be returning, everyone that worked there was AWESOME!

Plussat: The hotel staff was extremely friendly and very helpful. I cannot say enough good things about them. From checking in, to trying to understand the ferry system to get across the river to booking a tour.

Miinukset: The only thing about the stay was the fees we were hit with when we were leaving. We were charged $15 for parking and I believe a $35 resort fee. I have no clue what the resort fee was for or why it isn't built in to the room cost. Parking, why?

Plussat: there wasn't much.there was no breakfast the first few days,then when the restaurant did open the food was cold.giving of how things are right now maybe consider making a walkin bridge that can open up maybe, I understand the boats come threw. or open up all the restaurant in the hotel an put microwaves in the room. I've seen really cheap motels that atleast have microwaves.

Miinukset: i didn't like that there was no microwave, 30 mins ferry ride to get something to eat,the loud neighbor who were loud, let doors slammed, played loud music, smoked, an then got in to some altercation.

Plussat: Room view of the lake

Miinukset: Restaurant closed too early!

Plussat: The outside deck and pool area that overlooked the river

Miinukset: No complaints. Totally pleased

Miinukset: The room wouldn't get very cold with the air conditioner.

Plussat: The room we were given had a great view and was very clean. The pool area was fantastic. The golf course was in great condition and had a challenging but fun layout.

Miinukset: We were disappointed and upset to learn that none of the dining options were open during our stay (excluding Starbucks which was open from 6:30am to 10:00am). Their schedules had changed due to COVID-19, but there was no message or mention of a change in hours of operation on the website. We arrived at the resort not knowing that we would not be able to eat onsite. Additionally some of the other amenities such as the spa, steam room, and sauna were also closed. Shuttle service back and forth to the golf course and workout facilities was also not running. When we asked the front desk staff why nothing was open, they simply stated that the hours had changed due to Covid-19. They did not seem too concerned that guests were unaware of theses changes. We would have appreciated if they had notified us beforehand or posted a COVID-19 specific message on their website detailing which facilities/services would be open and which would be closed. We would have definitely stayed elsewhere. We felt as though we had been taken advantage of.

Plussat: The room was nice and spacious

Miinukset: There wasn't any hot water and microwave in the room. Wasn't accommodate the same treatment of others.

Plussat: Property was clean and has everything you need in one place.

Plussat: Amazing views!

Plussat: Clean, friendly, helpful.

Miinukset: Paying for parking. Ridiculous if you have a room

Plussat: Location perfect. Water ferry made getting to destinations easy.

Miinukset: No room attendants, half restaurant/stores closed. Resort rate 30 a day and amenities not open also $20 dollar a day parking even after paying rate/taxes/additional fees.

Plussat: We didn't have the privilege of breakfast because of Cov19 Location is fantastic ,walking distance to Riverfront . Motel is right next to a beautiful Square

Miinukset: Mattress was a little hard for my liking

Plussat: The character of the hotel and its location

Miinukset: Most of the standard rooms are facing a parking lot building

Plussat: Every thing very quiet

Miinukset: I love it will return again

Plussat: Love the rooms (this was my second day) and the very accommodating staff.

Miinukset: I hated the valet doing nascar laps in the parking garage right next to my room window!

Plussat: night light above stool; shower head; thick, fluffy towels; in room safe; nightly wine/cheese/cookies; free extensive breakfast; location was great; clean; quiet; excellent service

Miinukset: Would have appreciated small refrigerator; prefer firmer pillows, but everyone is different, co. . .; more expensive than we would like.

Plussat: I loved the location. Once we had the car valet parked, we didn’t have to use it all vacation. Great breakfast and the wine and cheese social is also a plus.

Miinukset: The only thing that I can think of that wasn’t a big problem was that when we left there was no valet. It was not a real problem since we were parked near the entrance on the first floor. We left around 6 am on Friday. The staff was amazing!

Plussat: The location is optimal. The wine and cheese reception and free cookies are great. The room is nice. The staff is helpful. The breakfast is fine. Overall, a great choice.

Miinukset: The closet door stuck.

Plussat: Excellent location..friendly staff

Plussat: The Front Desk Clerk.

Miinukset: When I Initially Made The Reservations It Said There Was A Balcony. There Was NO BALCONY. I Didn't Like The Fact That Our Room Was On A Main Street. & Right Across From The Parking Garage!!! All I Heard Was PEOPLE, LOUD MUSIC & CAR ALARMS. If I Ever Book There Again I WILL ASK FOR A INSIDE ROOM...I DIDN'T GET ANY SLEEP

Plussat: L’emplacement

Plussat: The location, staff and charm of the Inn

Miinukset: Nothing

Plussat: It was clean good location and nice breakfast was included

Miinukset: Elevators were broken. We were on the fourth and fifth floor. Stairwell was not big enough for someone to walk up while someone was walking down. I called ahead to see if they could accommodate my handicap mom and they were not helpful at all.

Plussat: the professionalism of the staff

Miinukset: should have more room with double beds

Plussat: Did some sightseeing

Miinukset: Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.

Plussat: Very friendly staff. Great rooms. Great breakfast.

Miinukset: Nothing- all good

Plussat: Large spacious room with sitting area, kitchen, and separate bedroom. Decent hot breakfast. Friendly staff.

Miinukset: Not offered any assistance with unloading or loading of luggage. Toilet tank used hot water and ran constantly. HVAC system was noisy. Afternoon coffee in lobby was lukewarm. Had to ask for room to be serviced one day.

Plussat: Right next to the historic district All staff very friendly Very clean Nice park across the street to walk our dog

Plussat: Studio Apt size room with large refrig, full size coffee maker, 2 burner stove and pull out couch bed. Room was very clean and quiet. Awesome free restaurant quality breakfast. Great location, 10 minute walk to center town square.

Miinukset: No free parking. $15 charge added to room. Very common practice.

Plussat: We had a nice room with easy access to outdoors for our dog. Loved the inner courtyard and great location with large field for walking dog. Decent breakfast included. Very central location

Miinukset: Pet fee was high ! $100 a night !

Plussat: Nothing really. Actually disappointed

Miinukset: We did not get what we booked. We were told they weren’t renting then and then 3 couples after us got one. We talked to the couples and they admitted they were given cottages. When we confronted the front desk she said there was no way i booked.

Plussat: Location

Miinukset: Staff was completely unprofessional. I will be reaching out to corporate in the hopes that they can retrain the staff.

Plussat: Staff is extremely friendly and helpful.

Miinukset: Breakfast limited due to COVID 19

Plussat: Location was good. Just a few minutes walk down to the Riverwalk and to Market Square.

Miinukset: Not enough restaurants close by.

Plussat: The staff is super friendly. The room was very clean and had everything I needed. I visited during the coronavirus so the pool was not open which made me sad but that was not the fault of the hotel.

Miinukset: It was pretty close to walk to everything, I felt very comfortable during the day walking around.

Plussat: The friendliness of the staff, definitely! Breakfast was great.

Miinukset: Nothing.

Plussat: Great breakfast, clean, friendly staff, and great location.