Savannah hotellit lähellä Cathedral of St. John the Baptist

Plussat: The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit).

Miinukset: The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.

Plussat: The location was great, the staff was very friendly and helpful. I would recommend this place highly for business or pleasure.

Plussat: I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location.

Miinukset: No gym or swimming pool.

Plussat: Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town ,

Miinukset: So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.

Plussat: The Mansion opened right before I left Savannah and I have been wanting to stay there ever since! It definitely did not disappoint. The room had a view of the park and was beautifully appointed (the bathroom was spectacular). The restaurant was as good as remembered and one of my favorites- it has the look and feel people go to the Pink House for but with better food. The entire hotel and restaurant just felt very 'Savannah'- romantic and haunting. The staff was charming and friendly and I especially loved being surrounded on all sides by art!

Miinukset: Not much not to like. I wish there was a free parking option (valet was great - friendly and accommodating) but steeply priced for the area (especially as it is their own parking lot right behind the building). Also, have never been to a 4-5 star hotel that did not have free wifi.

Plussat: Great location in a great city

Miinukset: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plussat: This is a true one of a kind boutique hotel. Wonderfully quirky, beautiful architecture and interior design. Well trained and attentive staff. Phenomenal bar and restaurant. So much more wow factor than the newer Kessler properties like the Bohemia brand.

Miinukset: My biggest gripe with all 5 star properties (not just Kesslers) is the higher the price point the more they "al a carte" basic services such as parking, internet service, in room amenities, and "resort fees". These surprise upcharges ruin what other wise would be an excellent experience. As a recently retired traveler these charges more often than not discourage me from being a repeat customer. OK, I get paying for parking at say "The Waldorf" in NYC. Most guests don't drive there. But $22/night to park behind the building on their own property at The Mansion is absurd. And $10 for WIFI? Really? Get a grip. We're not all travelling on OP money anymore.

Plussat: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Miinukset: Nothing

Plussat: Than mansion itself is stunning. Beautiful decor, art, loved the room.

Miinukset: We stayed for a week & our keys had to be replaced 5 times in that week. There were no comps or anything even offered for all of our issues with the room keys. I thought we should have been offered some sort of severance for the problems that we had. For that, I was disappointed. Also the food we ordered from room service was very overpriced & not flavorful. We had a salad & a sandwich, which was $50 & they forgot my dressing. The menu, at least for room service, was unimpressive.

Plussat: The property itself is very cool - chandeliers, marble, velvet furniture, modern art, sculptures everywhere. The location is also great in that you're about a mile or so to the main dining/shopping area.

Miinukset: The service here is terrible but I'm under the impression it's terrible everywhere in Savannah, not just here. In fact, I'd go as far as to say it's a southern thing. Nevertheless, we paid 5 star prices to stay here (by southern standards) and expected 5 star service. The staff failed in this area, HARD. Examples: they didn't set up the sparkling wine service we ordered for arrival; they screwed up our room service order (literally, I ordered plain pasta with red sauce and they couldn't understand my order, so I got pasta drenched in butter); we requested a trash can several times before giving up; we had to request more toilet paper, tissues, coffee creamer, stirrers, etc., because housekeeping didn't leave it. Come on. On a side note, the amenities here are really low end. I didn't bring any shower products thinking what they'd provide would be sufficient. I ended up buying some cheap travel size things from CVS because the products here are even worse than drug store quality. This hotel needs to do a better job of staff training if it wants to be a lux hotel. As it stands right now, I've had better service at a Hampton Inn.

Plussat: Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go.

Miinukset: K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.

Plussat: i wish I was smart enough to get the names of the two front desk staff that help me check in the two female staff were awesome - they did a superlative job

Miinukset: hotel was very clean, room perfect, breakfast very nice, staff super

Plussat: Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location.

Miinukset: I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.

Plussat: I liked the location, treatment by staff and the breakfast which was awesome.

Miinukset: The pool area was not well kept.

Plussat: Location

Miinukset: Price of room, cost to park

Plussat: The hotel and the room was beautiful. It looked as though the hotel had been through a recent renovation. Everything looked clean and new. The color scheme was very pretty; purple and gray. The room was nicely decorated, the bed, pillows and linens clean and comfortable. I would highly recommend this hotel to friends. Close to the historic district and shopping.

Miinukset: Only negative was that it was on a busy street, but the hotel provided ear pugs and white noise machine.

Plussat: The staff was incredibly friendly and the room was very clean, looks just as the picture did

Miinukset: NA

Plussat: Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff.

Miinukset: Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.

Plussat: bed was very comfortable

Miinukset: room service was poor. food was cold, ice cream melted. bathroom very small and not multi user friendly. they are in the process of a renovation so I will take this into account.

Plussat: It was clean, it was centrally located, the staff was nice!

Miinukset: Nothing I enjoyed my stay very much!

Plussat: The room was beautiful and stylish. The bed was so big and soft, I had to literally roll out of it. The staff was incredibly courteous. The continental breakfast included in my package was unlike anything I had ever seen. So many wonderful food options, and all of it was delicious! I look forward to my next stay there.

Plussat: The location is great. The staff is generally nice and friendly.

Miinukset: Never replace our shower ropes during our 5 days stay. The bathroom floor is not clean. The mattress and pillows are way to soft and I sinked into the matress. Every morning the staff will keep banging and closing the doors for supply closest and every room while they clean . It's extremely rude and unprofessional.

Plussat: The location was great for exploring Savannah, many attractions are within walking distance as well as a trolly pick up location across the street. We were able to check in early which was nice to get settled into early in the day. The amenities in the room were great, having a mini fridge and safe are always a plus. Staff was all very polite and welcoming. The front desk was able to hold our bags at check-out until we left for our flight.

Miinukset: To be honest there wasn't anything I did not like. If I had to nitpick only one elevator was available due to renovations going on. Of course, single elevator access due to winter renovations are minor in my book because they did not cause much of a disturbance and it was the slow time of year which is when these type of renovations usually occur.

Plussat: Great staff! Eager to help and always friendly.

Miinukset: Limited room service menu, no service at the pool

Plussat: Comfortable, clean, convenient. Loved the facility.

Miinukset: Would have liked to have had a sauna and/or hot tub at facility.

Plussat: The staff are great. The location is also great. The complimentary beverages (not the alcohol) were a nice feature. The terrace with pool and fire pit is nice. I would definitely stay there again.

Miinukset: The housekeeping was fine but could have been a little bit better. Didn't leave clean towels one of the days we stayed. The fitness center is a little small.

Plussat: The hotel staff was great. I was quite surprised with the level of service. It struck me as being on the level of a much more expensive hotel.

Plussat: The staff was world-class. I made a mistake on our reservation, booking our room one day later than intended. The Andaz staff was very understanding and accommodating. They changed our reservation on-the-spot....even providing an early check in. My family and I had a great stay...we will be back!!

Miinukset: No complaints.

Plussat: This is the only place we stay at in Savannah now that we do not live in town. Staff is amazing! Great room and service from all of the staff. Room was very clean.

Plussat: Extremely Accommodating under extended circumstances. Very friendly staff.

Plussat: Front desk helpful and courteous

Miinukset: Six of us came into the bar at 9:15, & were told initially we couldn’t order dinner because the kitchen would close at 10! After “checking” with kitchen, we were grudgingly seated. Drinks & apps okay, then had a thirty minute wait for mains, of which a couple were dry to the point of being inedible. Two of us stayed in the bar after, and despite several patrons still being present, staff started putting stools up as if this was some dive bar. Not at all what is expected from a top-rated hotel.

Plussat: Excellent location. Staff is friendly/helpful. Have a complementary wine time from 5:00-6:00. Pet friendly if that is important to you.

Miinukset: Rooms are sparsely furnished. Not much drawer space...had to essentially live out of our suitcases. Lavatory in the entrance to the room.

Plussat: Beautiful inside and out and the staff was amazing!!

Miinukset: Wish the cost was slightly lower

Plussat: Location Location Location NEW Rather expensive for such small rooms and the bar closes early.

Miinukset: While modern and beautiful, they completely removed the HISTORY of the hotel that they replaced. The Brice is located in the old MULBERRY property, which was originally built in the old Coca Cola Bottling factory of Savannah. It would have been a nice touch if the Brice had kept some of the old Black and White photos that were in the halls of the old hotel and displayed them, somewhere as a way to tie the new to the history of Savannah. Instead, they completely eradicated the history. The staff is good, but not great. This is supposed to be a five star hotel, and I would rate it four. No coffee pot in the rooms until you ask for it, then its delivered and is great-keurig -why not just put one in each room? That's what I expect in five star hotels and certainly at hotels in this price point range.

Plussat: Staff was friendly

Miinukset: The room location was by the elevator and adjacent to the balcony of the lobby. Dogs barking at each other. It sounded amplified.

Plussat: Even though there was lots of pets at the hotel it was kept very clean. Wine social hour was very nice.

Miinukset: Pool was not heated.

Plussat: Off course the location is great. staff are very friendly and helpful. The happy hour at the hotel is the best. They provide finger food and wine for free and it provides a great opportunity to exchange some information with other guests. They also have free bikes to rent which is awesome given that the closest place we saw that we could rent bikes was at market place.

Miinukset: Mattress could have been a bit more comfortable.

Plussat: This hotel is the perfect location! you can walk to fantastic restaurants. The staff is awesome, and the free happy hour from 5pm-6pm is great when you've just had a long trip. highly recommend!

Miinukset: A little pricy, but that's the area....

Plussat: Great location, hip atmosphere, comfy beds.

Miinukset: Seems like the staff was a bit immature or possibly new working in customer service. Check in was very "relaxed", bartender not able to help w/ wine selection, hostess made us call our own petty cab & find our own plastic cups for togo drinks. Nothing major, small courtesies like these would be expected in a place like this.

Plussat: Free happy hour and coffe everyday. Great location and friendly staff.

Plussat: The receptionist was wonderful. We had accidentally booked the wrong date. She was more Han accommodating and even upgraded our room since it was our first family vacation! She took time and printed out restaurant recommendations and a city map.

Plussat: Loved the hotel decor, comfort and great staff. Rooms were nice and clean. Great 5-5 free wine and appetizers. Great restaurant in lobby but also great food recommendations from the front desk and valet.

Miinukset: We checked in and the bathroom sink was broken. However, the staff was quick to fix the problem a d relocated us in 30 seconds.

Plussat: - rooms, wine hour, allowing pets, cleanliness, drinks from bar.

Miinukset: service and the 'no' or i'm being put out -type mentality for standard requests. I had very high expectations and am a die-hard Kimpton fan, unfortunately, with the exception of the San Francisco hotel this was the only other Kimpton disappointment in the range. I 've tried about 12+ different properties so far.

Plussat: Location

Plussat: Loved the location and the history of the hotel.

Miinukset: Robes were suppose to be standard in every room, but we did not have them.. I requested robes to be sent to our room, but they were never delivered. Also there is suppose to be a turn down service that is standard, but we didn't receive that either .

Plussat: Thus hotel was close to everything. The historic atmosphere and tastefully finished rooms and period style decor was easy on the eyes. It feels like you are part of this lovely southern city. Convenient and xcellent restaurants, friendly service, reasonable rates, gorgeous. It's and comfortable clean rooms. What more could you want? Oh, and a lovely gratis private cocktail hour with wine, cheese, quail and more made dinner unnecessary!

Plussat: Only gripe is with parking during check in.

Plussat: Excellent location for the price. Love the preserved history. Tubby's was an excellent on-site restaurant. The staff was very helpful. Maybe extend the bar services and times. We'll be back to stay again!

Miinukset: The public restrooms were in need of attention but not bad considering the river street location

Plussat: This is my 6th time staying at the River Street Inn...every time I stay there, I love it even more. This was a last minute, one night trip and I got a great deal; I was even upgraded to a river view room! Normally I prefer modern hotels, however, I love the charm, character and history of the River Street Inn. The rooms are clean and comfy and the staff is always friendly! You can't beat the location of RSI, just park your car and walk everywhere. I love the chocolate candy they put on your pillows every night and the wine and cheese social in the evenings is an added bonus! (my stay this weekend was on a Sunday, so I didn't get that perk...wish it was EVERY evening)I have stayed at several other hotels in Savannah in the past, and now there is nowhere else I'll stay except for the River Street Inn. Thank you for another GREAT experience this past Sunday y'all!

Plussat: Beautiful charm in prime location. Staff is friendly as well. Overall great stay.

Miinukset: Slightly too dirty for my liking (blood on the toilet seat, floor didn't appear clean, shower curtain dirty on inside as well). Also...they will stick to their 4pm check in time. We arrived around noon and was told the it was going to be several hours until the room was clean despite confirming through Kayak that my arrival would be between noon and one pm. They did accommodate my request for top floor, but could have cleaned a room and called as soon as it was ready.

Plussat: I love the historic nature of the hotel. My room was very nice and I felt like I was staying in a room of a historic mansion. The bed turn down service with sweets left on your bed is a nice touch. Also enjoyed the wine and cheese reception in the lounge every evening.

Miinukset: No free parking. You have to park in public parking which costs $15 a day. Walls of rooms are very thin so you can hear every bump and bang in the rooms next to you. Was not impressed with the shower...the water pressure was not good.

Plussat: The room was great- historic and clean. The location was spot on being riverfront and convenient to everything in downtown Savannah. The valet Sam and Jim were awesome! They were so helpful and gave great recommendations for restaurants. Very friendly!!!!

Miinukset: Only thing I can say even slightly negative is the parking is a bit wonky due to the historic location. Valet is available and deff the easiest! Deck or street parking is available close by. I am familiar with savannah so I know this is a common issue there. Just have to know what you want to do.

Plussat: Location was right on River Street. The rooms were clean enough. I liked the atmosphere, it felt very historic.

Miinukset: Our room was right next to the ice maker, and the noise kept us up. The bed and pillows were not very comfortable.

Plussat: This was our second stay at The River Street Inn, and for a good reason. This place is as good as it gets. Amazing location, great views, awesome staff and really neat rooms. This place is tops.

Miinukset: We didn’t dislike a single thing.

Plussat: I loved the location, the feel, the cleanliness, the staff, and the cost of this hotel. When we asked for more towels, coffee, etc, they delivered quickly. The staff were very friendly. The hotel is beautiful, and has that antique, but not dirty, feel. I would love to stay again.