Savannah hotellit lähellä Cathedral of St. John the Baptist

Plussat: The Mansion opened right before I left Savannah and I have been wanting to stay there ever since! It definitely did not disappoint. The room had a view of the park and was beautifully appointed (the bathroom was spectacular). The restaurant was as good as remembered and one of my favorites- it has the look and feel people go to the Pink House for but with better food. The entire hotel and restaurant just felt very 'Savannah'- romantic and haunting. The staff was charming and friendly and I especially loved being surrounded on all sides by art!

Miinukset: Not much not to like. I wish there was a free parking option (valet was great - friendly and accommodating) but steeply priced for the area (especially as it is their own parking lot right behind the building). Also, have never been to a 4-5 star hotel that did not have free wifi.

Plussat: Great location in a great city

Miinukset: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plussat: This is a true one of a kind boutique hotel. Wonderfully quirky, beautiful architecture and interior design. Well trained and attentive staff. Phenomenal bar and restaurant. So much more wow factor than the newer Kessler properties like the Bohemia brand.

Miinukset: My biggest gripe with all 5 star properties (not just Kesslers) is the higher the price point the more they "al a carte" basic services such as parking, internet service, in room amenities, and "resort fees". These surprise upcharges ruin what other wise would be an excellent experience. As a recently retired traveler these charges more often than not discourage me from being a repeat customer. OK, I get paying for parking at say "The Waldorf" in NYC. Most guests don't drive there. But $22/night to park behind the building on their own property at The Mansion is absurd. And $10 for WIFI? Really? Get a grip. We're not all travelling on OP money anymore.

Plussat: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Miinukset: Nothing

Plussat: Than mansion itself is stunning. Beautiful decor, art, loved the room.

Miinukset: We stayed for a week & our keys had to be replaced 5 times in that week. There were no comps or anything even offered for all of our issues with the room keys. I thought we should have been offered some sort of severance for the problems that we had. For that, I was disappointed. Also the food we ordered from room service was very overpriced & not flavorful. We had a salad & a sandwich, which was $50 & they forgot my dressing. The menu, at least for room service, was unimpressive.

Plussat: The property itself is very cool - chandeliers, marble, velvet furniture, modern art, sculptures everywhere. The location is also great in that you're about a mile or so to the main dining/shopping area.

Miinukset: The service here is terrible but I'm under the impression it's terrible everywhere in Savannah, not just here. In fact, I'd go as far as to say it's a southern thing. Nevertheless, we paid 5 star prices to stay here (by southern standards) and expected 5 star service. The staff failed in this area, HARD. Examples: they didn't set up the sparkling wine service we ordered for arrival; they screwed up our room service order (literally, I ordered plain pasta with red sauce and they couldn't understand my order, so I got pasta drenched in butter); we requested a trash can several times before giving up; we had to request more toilet paper, tissues, coffee creamer, stirrers, etc., because housekeeping didn't leave it. Come on. On a side note, the amenities here are really low end. I didn't bring any shower products thinking what they'd provide would be sufficient. I ended up buying some cheap travel size things from CVS because the products here are even worse than drug store quality. This hotel needs to do a better job of staff training if it wants to be a lux hotel. As it stands right now, I've had better service at a Hampton Inn.

Plussat: We enjoyed our stay. The kids liked the roof top pool.

Miinukset: There was no place to purchase drinks or snacks. The vending machines only took cash.

Plussat: - Kind and courteous staff - Clean room with requested accommodations - Free Breakfast! - Centrally located in Savannah's historic district

Miinukset: - Rate was consistent with that of other nearby hotels but still overpriced in my opinion

Plussat: Great location in the historic district. Free breakfast, clean room, nice staff. Would stay here again if I'm ever in Savannah.

Plussat: Fantastic location, well run, clean, terrific.

Plussat: The reservation and in-person chech-in procedures were very easy. The location was perfect. The valet took our car and we walked everywhere we went for the day. The room was very comfortable with a great view.

Miinukset: The location was great but I felt it was a little pricey but I guess on par with others close by.

Plussat: Great location! Loved the coffee, tea, and hot chocolate bar in the lobby. Great free breakfast too!

Miinukset: Leaving.

Plussat: When I went to check in at the Hampton inn on east Bay Street (the hotel I researched and selected specifically cause of its location) they told me kayak had the hotels messed up and that the hotel I was really booked at was about 11 blocks away and not on the waterfront When we got there and checked in to that hotel my wife and I went to take a shower and the water wouldn't get hot. Then we went to watch some tv and the TV didn't work. The little get away for us to relax for a night was a disaster.

Plussat: Great location if you don't want to drive anywhere. the farthest we had to go was to dine at Elizabeths on 37th and we took a taxi (around $7)

Plussat: The beds were comfortable. Breakfast included. Lots of good restaurants, sight seeing, and nightlife within walking distance.

Miinukset: Rooms were too small to be considered a suite. There was no pool--Savannah is too hot to not have a pool for relaxing! The AC made the room freezing when it was on but the room was hot as soon as the AC cycled off. Too expensive for what you get, but seems to be on par for the area.

Plussat: The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant.

Miinukset: The "comforter" on the bed was made of some plastic-feeling synthetic

Plussat: This hotel is located very near everything. The river walk is right across the street. Bring your walking shoes, this city is a walking city, which is what I loved. The concierge is fantastic. Friendly and helpful.

Miinukset: The kitchenette could use an update.

Plussat: A little crowded at breakfast; The location is out of the way; but I chose it for the price.

Miinukset: We drove 6 hours to hotel and booked a month in advance, had comfirmation #and all. They cancelled out reservations without telling us and had no rooms left and neither did the area. Ended up with no choice but to sleep in our car. WORST HOtEL EVER!!!!

Plussat: Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room:

Miinukset: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.

Plussat: Breakfast included. Employees in lobby were very nice.

Miinukset: Was not told the hotel was under renovation. Paid WAY too much for this stay. Rooms were small. Only one mirror in the whole room. Not suitable for families. Banging and pounding. Unfinished elevator. Air in room was very inconsistent. We were either very hot or very cold. In the top 5 of most disappointing hotels we've stayed at.

Plussat: The shower was a great setup!!

Plussat: The thermostat wasn't working correctly. Didn't sleep well due to temperature of room

Miinukset: Temperature

Plussat: This Hyatt is great...centrally located to historic Savannah, and overall stood up to Hyatt quality. awesome stay!

Miinukset: We were very surprised and disappointed to learn they would not accept our three night stay toward our Hyatt points as a preferred customer because we book through a third-party. RIDICULOUS!!! Apparently the $825 we spent wasn't appreciated. No where on our on-line reservation did it tell us that, in fact, it asked us for our Hyatt Reward number! We stayed there this time to get our points. Had we known this we would have stayed at one of the historic B&Bs. They'll be hearing from us.

Plussat: Valet

Miinukset: Smell at night from the paper mills

Plussat: The staff was nice. water view. Location.

Miinukset: We didn't get the room we booked. The bathroom still had a wet towel from previous guest. The shower had a moldy smell and the drain was clogged with hair. Did not get any form of compensation or discount for the inconvenience.

Plussat: The hotel is very clean and big. Right on the river so it has an amazing view. The room was a decent size and was comfortable.

Miinukset: I felt like The first check in staff I encountered was trying to scam me. She said my room wasn't available but that they had a room ready but it was an upgrade with additional costs involved. I declined but went to consult with my wife and she said we should do it. I spoke to another check in member who magically was able to find me a room without having to upgrade. Either she didn't really want to help me or it was a setup. Either way I didn't appreciate that.

Plussat: Great hotel .great staff

Miinukset: Nonr

Plussat: Renovation has improved looks

Miinukset: Booked King room and got double, double charged room to my card, still don't have that money back

Plussat: Great location in downtown Savanah with plenty to do. I can promise you, you'll not run out of things to do here. Beach is about 20-minutes away and all other locations are with in walking distance.

Miinukset: Nothing

Plussat: The hotel was so nice. We loved the river view.

Miinukset: Nothing. Everything was great.

Plussat: Bartender was great. I believe his name was Andrew. Got into Savannah early and was able to valet car. Room was great. View of river.

Miinukset: Front desk didn't have my reservation upon check in but was handled quickly. Waited over an hour for room service when told it would be a half hour.