Savannah hotellit lähellä Forsyth Park

Plussat: The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit).

Miinukset: The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.

Plussat: The location was great, the staff was very friendly and helpful. I would recommend this place highly for business or pleasure.

Plussat: I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location.

Miinukset: No gym or swimming pool.

Plussat: Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town ,

Miinukset: So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.

Plussat: The Mansion opened right before I left Savannah and I have been wanting to stay there ever since! It definitely did not disappoint. The room had a view of the park and was beautifully appointed (the bathroom was spectacular). The restaurant was as good as remembered and one of my favorites- it has the look and feel people go to the Pink House for but with better food. The entire hotel and restaurant just felt very 'Savannah'- romantic and haunting. The staff was charming and friendly and I especially loved being surrounded on all sides by art!

Miinukset: Not much not to like. I wish there was a free parking option (valet was great - friendly and accommodating) but steeply priced for the area (especially as it is their own parking lot right behind the building). Also, have never been to a 4-5 star hotel that did not have free wifi.

Plussat: Great location in a great city

Miinukset: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plussat: This is a true one of a kind boutique hotel. Wonderfully quirky, beautiful architecture and interior design. Well trained and attentive staff. Phenomenal bar and restaurant. So much more wow factor than the newer Kessler properties like the Bohemia brand.

Miinukset: My biggest gripe with all 5 star properties (not just Kesslers) is the higher the price point the more they "al a carte" basic services such as parking, internet service, in room amenities, and "resort fees". These surprise upcharges ruin what other wise would be an excellent experience. As a recently retired traveler these charges more often than not discourage me from being a repeat customer. OK, I get paying for parking at say "The Waldorf" in NYC. Most guests don't drive there. But $22/night to park behind the building on their own property at The Mansion is absurd. And $10 for WIFI? Really? Get a grip. We're not all travelling on OP money anymore.

Plussat: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Miinukset: Nothing

Plussat: Than mansion itself is stunning. Beautiful decor, art, loved the room.

Miinukset: We stayed for a week & our keys had to be replaced 5 times in that week. There were no comps or anything even offered for all of our issues with the room keys. I thought we should have been offered some sort of severance for the problems that we had. For that, I was disappointed. Also the food we ordered from room service was very overpriced & not flavorful. We had a salad & a sandwich, which was $50 & they forgot my dressing. The menu, at least for room service, was unimpressive.

Plussat: The property itself is very cool - chandeliers, marble, velvet furniture, modern art, sculptures everywhere. The location is also great in that you're about a mile or so to the main dining/shopping area.

Miinukset: The service here is terrible but I'm under the impression it's terrible everywhere in Savannah, not just here. In fact, I'd go as far as to say it's a southern thing. Nevertheless, we paid 5 star prices to stay here (by southern standards) and expected 5 star service. The staff failed in this area, HARD. Examples: they didn't set up the sparkling wine service we ordered for arrival; they screwed up our room service order (literally, I ordered plain pasta with red sauce and they couldn't understand my order, so I got pasta drenched in butter); we requested a trash can several times before giving up; we had to request more toilet paper, tissues, coffee creamer, stirrers, etc., because housekeeping didn't leave it. Come on. On a side note, the amenities here are really low end. I didn't bring any shower products thinking what they'd provide would be sufficient. I ended up buying some cheap travel size things from CVS because the products here are even worse than drug store quality. This hotel needs to do a better job of staff training if it wants to be a lux hotel. As it stands right now, I've had better service at a Hampton Inn.

Plussat: Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go.

Miinukset: K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.

Plussat: i wish I was smart enough to get the names of the two front desk staff that help me check in the two female staff were awesome - they did a superlative job

Miinukset: hotel was very clean, room perfect, breakfast very nice, staff super

Plussat: Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location.

Miinukset: I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.

Plussat: I liked the location, treatment by staff and the breakfast which was awesome.

Miinukset: The pool area was not well kept.

Plussat: Location

Miinukset: Price of room, cost to park

Plussat: The hotel and the room was beautiful. It looked as though the hotel had been through a recent renovation. Everything looked clean and new. The color scheme was very pretty; purple and gray. The room was nicely decorated, the bed, pillows and linens clean and comfortable. I would highly recommend this hotel to friends. Close to the historic district and shopping.

Miinukset: Only negative was that it was on a busy street, but the hotel provided ear pugs and white noise machine.

Plussat: The staff was incredibly friendly and the room was very clean, looks just as the picture did

Miinukset: NA

Plussat: Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff.

Miinukset: Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.

Plussat: bed was very comfortable

Miinukset: room service was poor. food was cold, ice cream melted. bathroom very small and not multi user friendly. they are in the process of a renovation so I will take this into account.

Plussat: It was clean, it was centrally located, the staff was nice!

Miinukset: Nothing I enjoyed my stay very much!

Plussat: The room was beautiful and stylish. The bed was so big and soft, I had to literally roll out of it. The staff was incredibly courteous. The continental breakfast included in my package was unlike anything I had ever seen. So many wonderful food options, and all of it was delicious! I look forward to my next stay there.

Plussat: The location is great. The staff is generally nice and friendly.

Miinukset: Never replace our shower ropes during our 5 days stay. The bathroom floor is not clean. The mattress and pillows are way to soft and I sinked into the matress. Every morning the staff will keep banging and closing the doors for supply closest and every room while they clean . It's extremely rude and unprofessional.

Plussat: The location was great for exploring Savannah, many attractions are within walking distance as well as a trolly pick up location across the street. We were able to check in early which was nice to get settled into early in the day. The amenities in the room were great, having a mini fridge and safe are always a plus. Staff was all very polite and welcoming. The front desk was able to hold our bags at check-out until we left for our flight.

Miinukset: To be honest there wasn't anything I did not like. If I had to nitpick only one elevator was available due to renovations going on. Of course, single elevator access due to winter renovations are minor in my book because they did not cause much of a disturbance and it was the slow time of year which is when these type of renovations usually occur.

Plussat: Great staff! Eager to help and always friendly.

Miinukset: Limited room service menu, no service at the pool

Plussat: Comfortable, clean, convenient. Loved the facility.

Miinukset: Would have liked to have had a sauna and/or hot tub at facility.

Plussat: The staff are great. The location is also great. The complimentary beverages (not the alcohol) were a nice feature. The terrace with pool and fire pit is nice. I would definitely stay there again.

Miinukset: The housekeeping was fine but could have been a little bit better. Didn't leave clean towels one of the days we stayed. The fitness center is a little small.

Plussat: The hotel staff was great. I was quite surprised with the level of service. It struck me as being on the level of a much more expensive hotel.

Plussat: The staff was world-class. I made a mistake on our reservation, booking our room one day later than intended. The Andaz staff was very understanding and accommodating. They changed our reservation on-the-spot....even providing an early check in. My family and I had a great stay...we will be back!!

Miinukset: No complaints.

Plussat: This is the only place we stay at in Savannah now that we do not live in town. Staff is amazing! Great room and service from all of the staff. Room was very clean.

Plussat: Extremely Accommodating under extended circumstances. Very friendly staff.

Plussat: Front desk helpful and courteous

Miinukset: Six of us came into the bar at 9:15, & were told initially we couldn’t order dinner because the kitchen would close at 10! After “checking” with kitchen, we were grudgingly seated. Drinks & apps okay, then had a thirty minute wait for mains, of which a couple were dry to the point of being inedible. Two of us stayed in the bar after, and despite several patrons still being present, staff started putting stools up as if this was some dive bar. Not at all what is expected from a top-rated hotel.

Plussat: room was wonderful. Great shower, comfy bed, lots of pillows, very quiet. Always got a good nights sleep. loved the water taxi service. Room service guy was the most helpful and friendly person we dealt with the entire stay. He was great! We also liked the Green program, I like hotels that provide this option.

Miinukset: front desk pretty much took the information and gave out keys. No information on where thing were, how to get to the water taxi, information on the different in house restaurants. We had to figure things out for ourselves and when we had to ask an employee, some were helpful and others acted like we were bothering them. I am enrolled in the starwood preferred guest program so I was expecting more helpfulness. Other Starwood properties had an info packet all ready at check in. Savannah is a destination spot so it would have been helpful if we had been given more information.

Plussat: They staff was very friendly and assisted your tend to your needs

Miinukset: Food choices were limited...I would have like to see more salads on the menu.

Plussat: He towels were nice.

Miinukset: No continental breakfast. No newspaper. No cookies or candy (and it was the week of Halloween, too). No fruit, no body wash or bathroom toiletries. I’d rather stay at a Hampton Inn for way less than half the price than staying at this $300 a night rip-off Hotel.

Plussat: Very friendly and accommodating staff. The rooms and facility were very clean and the beds and bedding was awesome! Luxurious, comfortable and completely accommodating for what I was looking for, for a weekend getaway.

Miinukset: TV remote didn't work well. Upon initial call to the hotel, the front desk stated that they did not have shuttles to and from the airport. When I left and asked the front desk to call me a cab, they stated they had a shuttle that was $10 cheaper than a cab rate.

Plussat: Great location with a shuttle that takes you across the river 2x/hr so easy to get back and forth. Pretty grounds and for the most part very nice staff.

Miinukset: They definitely need either a bigger pool or a second pool. With as many "pool days" as you get in Savannah, its reasonable to assume guests are for the most part going to take advantage of the pool. Its way too small for the size of the hotel, and there are no where near enough chairs. They also waste a lot of pool real estate on cabanas that they're trying to upsell...that could be more chairs. But even with more chairs the pool area is simply way too small for the capacity of the resort. Overall, upselling the cabana is reminiscent of their strategy...nickle and dime guests.

Plussat: Boring/Disorganized receptionist at Aqua Star restaurant and long waiting. The receptionist wrote my name on a piece of paper then told me to wait around 15 minutes but we waited 45 minutes. When i checked back on him , he acted confused then finally gave us a table. When we got inside, we noticed the family that came right before us were still not served. That's when we decided not to waste anymore time and leave.Overall The hotel is wonderful.

Miinukset: More excited friendly staff and fast service

Plussat: The ferry ride across the river was good

Miinukset: The customer service was horrible. Never coming back to this resort.

Plussat: Personnel, except for one waitress, were great.

Miinukset: First night there was no water. It came back on at 11:00 am the next day. We were just given an apology by voice mail. On top of the inconvienance (no bathrooms working, ick) it could have been a disaster since the sprinkler system would not have worked if a fire broke out. And we were on the 13th floor. Breakfast cost us $52.00! Really!!!??

Miinukset: Check in time is late (4 pm) and don't count on being able to get your room a minute early.

Plussat: It was just my wife and our Morkie and the room was more than enough. Clean place, friendly staff. You definitely want to get a room facing the river that way you can see the ships come in and also have a view of river street. You have a ferry that can take you to river street from the Westin property for FREE. That way you are not spending $ on parking. If I'm back in Savannah I will def stay there again.

Miinukset: N/A

Plussat: Very clean, modern, ferry boat crossings

Miinukset: Late check-in time

Plussat: The beds were comfortable. Breakfast included. Lots of good restaurants, sight seeing, and nightlife within walking distance.

Miinukset: Rooms were too small to be considered a suite. There was no pool--Savannah is too hot to not have a pool for relaxing! The AC made the room freezing when it was on but the room was hot as soon as the AC cycled off. Too expensive for what you get, but seems to be on par for the area.

Plussat: The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant.

Miinukset: The "comforter" on the bed was made of some plastic-feeling synthetic

Plussat: This hotel is located very near everything. The river walk is right across the street. Bring your walking shoes, this city is a walking city, which is what I loved. The concierge is fantastic. Friendly and helpful.

Miinukset: The kitchenette could use an update.

Plussat: A little crowded at breakfast; The location is out of the way; but I chose it for the price.

Miinukset: We drove 6 hours to hotel and booked a month in advance, had comfirmation #and all. They cancelled out reservations without telling us and had no rooms left and neither did the area. Ended up with no choice but to sleep in our car. WORST HOtEL EVER!!!!

Plussat: Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room:

Miinukset: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.

Plussat: Breakfast included. Employees in lobby were very nice.

Miinukset: Was not told the hotel was under renovation. Paid WAY too much for this stay. Rooms were small. Only one mirror in the whole room. Not suitable for families. Banging and pounding. Unfinished elevator. Air in room was very inconsistent. We were either very hot or very cold. In the top 5 of most disappointing hotels we've stayed at.