Savannah hotellit lähellä Wright Square

Plussat: The staff and the historic character

Plussat: TheMarshall House is amazing!!!! From the time I hit the front door until I checked out ,I felt like they all knew me. (this was my first time but NOT my last). The hotel is beautiful and very interesting. The location is wonderful...

Miinukset: nope....

Plussat: Beautiful hotel, great staff very friendly. Very clean hotel inside and out. Enjoyed the bar also, historian and harp player was incredible. Highly will tell friends and recommend staying here

Plussat: This hotel is a historic hotel and is very unique. Location is also great right in the middle of historic downtown.

Miinukset: Choose a better outside room. Inside rooms are very small and dark.

Plussat: Great location! Walking distance from everything you want to see! Historic town and walk by river! Lot of nice bars and restaurants!

Miinukset: Room was very small but great for 1-2 nights stay!

Plussat: Excellent staff

Miinukset: Maybe a small room refrigerator would be nice

Plussat: Excellent location. Fun bar and restaurant. Great staff - very friendly and helpful!

Miinukset: The rooms are on the small side, and not well equipped. Not uncomfortable... but not very comfortable, either. There are more comfortable, more spacious places to stay in Savannah.

Plussat: location

Miinukset: room was very small but the historic aspect made this acceptable

Plussat: Wine at reception and breakfast was great. Close to all shopping and restaurants.

Miinukset: No cheese at wine reception

Plussat: Charming. Location. Nice staff

Miinukset: Breakfast. Bedding.

Plussat: Staff was very informative and welcoming. They very knowledgeable about the town and local places to Visit

Miinukset: I honestly can say there was nothing to complain about. The entire experience was wonderful

Plussat: Hospitality was incredible, during COVID. Always made everyone comfortable. Love the "wine time" and the location is incredible

Miinukset: Liked everything!

Plussat: The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life.

Miinukset: None-we loved it!

Plussat: I really liked the soft beds and comfortable pillows.

Miinukset: Breakfast was lackluster.

Plussat: The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.

Plussat: The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful.

Miinukset: Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.

Plussat: The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions.

Miinukset: Parking

Plussat: From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced!

Miinukset: It did not have a gift shop.

Plussat: Everything was up to par. Comfortable room, great breakfast and good location

Plussat: Nice hotel near to everything

Plussat: The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.

Plussat: The Marshall House was very comfortable, clean, and friendly. While enjoying the sitting area and wine and cheese, we felt like it was a homey place without giving up our privacy. Being in the city and so close to the shopping was nice . We are telling all our friends to stay here and visit the lovely city of Savannah.

Plussat: Loved the character of the hotel.

Miinukset: We had ants in our room. You had to use a clicker to park your car and they only had two.

Plussat: The Mansion opened right before I left Savannah and I have been wanting to stay there ever since! It definitely did not disappoint. The room had a view of the park and was beautifully appointed (the bathroom was spectacular). The restaurant was as good as remembered and one of my favorites- it has the look and feel people go to the Pink House for but with better food. The entire hotel and restaurant just felt very 'Savannah'- romantic and haunting. The staff was charming and friendly and I especially loved being surrounded on all sides by art!

Miinukset: Not much not to like. I wish there was a free parking option (valet was great - friendly and accommodating) but steeply priced for the area (especially as it is their own parking lot right behind the building). Also, have never been to a 4-5 star hotel that did not have free wifi.

Plussat: My children loved how the half bathroom doors next to the bathtub opened to the bedroom. They enjoyed that a lot. Also, the pool was very nice. It was just big enough (and heated enough) to be able to play their games.

Plussat: Hotel is opulent. Rooms were large and very comfortable.

Plussat: Yvonne is an exceptional delight at the front desk. She was warm and welcoming. Even every time I passed the desk due to frequent puppy outdoor visits. We felt comfortable visiting during the pandemic and practiced social distancing in common areas. The pool was warm and relaxing. Our room was comfortable and luxurious.

Miinukset: No complaints. Everything felt normal besides the protective gear necessary for workers. But this is our current normal.

Plussat: Location and room size and accommodation

Miinukset: No room service but that’s do to covid19 at the time

Plussat: Great location in a great city

Miinukset: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plussat: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Miinukset: Nothing

Plussat: Great staff & excellent location.

Miinukset: View: we were in a room that overlooked the HVAC system — but really spent so little time in the room during daylight hours, so it didn’t chatnge how happy we were with the experience. If we are planning a longer stay, we will book a room overlooking the courtyard or the park.

Plussat: The location as well as the room. It was very nice. I was also happy that the gym had free weights.

Miinukset: We we arrived, we were told their would be no housekeeping. This caused a huge inconvenience. Also found out less than 24hrs of our stay that the restaurants as well as the spa was not open. Due to this, we ordered lots of Uber eats and accumulated quite a bit of trash. There was no instruction as to where to dispose of this trash and the tiny trash can provided was Inadequate to dispose of everything over the course of 3 days. The beds were super comfy, but did not have a duvet or comforter on them. It’s like it only had a bunch of sheets...super odd. On our last day, we ordered breakfast to our room. (Prepaid with booking) and it arrived in cardboard Togo boxes. They had put my over medium eggs directly on the cardboard as well as the rest of the food. Eggs on paper = gross. I couldn’t even eat it. I immediately called guest services and was told it was due to Covid. However, had I known it would have been served like that, I would have not ordered anything. She advised us that it would be taken off the bill. However, upon checkout, I requested a copy of our bill...I did not see any such credit applied. When we arrived, I was told due to restaurants being closed on sight we would be given a $50 credit per day. This would have meant I would have had a negative balance. I paid 660 cash upon arrival and was told the remaining 173 incidental would be put on my card. Needless to say I was not very happy about how things transpired or the lack of adequate communication. Had we been told the circumstances we would have made other arrangements.

Plussat: The property itself is very cool - chandeliers, marble, velvet furniture, modern art, sculptures everywhere. The location is also great in that you're about a mile or so to the main dining/shopping area.

Miinukset: The service here is terrible but I'm under the impression it's terrible everywhere in Savannah, not just here. In fact, I'd go as far as to say it's a southern thing. Nevertheless, we paid 5 star prices to stay here (by southern standards) and expected 5 star service. The staff failed in this area, HARD. Examples: they didn't set up the sparkling wine service we ordered for arrival; they screwed up our room service order (literally, I ordered plain pasta with red sauce and they couldn't understand my order, so I got pasta drenched in butter); we requested a trash can several times before giving up; we had to request more toilet paper, tissues, coffee creamer, stirrers, etc., because housekeeping didn't leave it. Come on. On a side note, the amenities here are really low end. I didn't bring any shower products thinking what they'd provide would be sufficient. I ended up buying some cheap travel size things from CVS because the products here are even worse than drug store quality. This hotel needs to do a better job of staff training if it wants to be a lux hotel. As it stands right now, I've had better service at a Hampton Inn.

Plussat: Everything each detail

Miinukset: The cleaning lady walked in my room at 9:41am and I didn’t ask for wake up call, turn down service...

Plussat: This hotel was close to everything! But just far enough to not be infringed the middle of it ALL....so it was quiet but still super close to walk to everything. I stayed 3 nights and never had to drive anywhere!

Miinukset: No complaints!

Plussat: The location of the property was excellent our room was the best I've stayed since visiting Savannah. The breakfast was acceptable due to the present day issue. I didnt want to leave.

Miinukset: The pillows had hair on them the sofa bead had stains.

Plussat: I live where the location was, it was walking distance to where we had to go. The overall hotel and staff was amazing. We will definitely be coming back to visit soon.

Miinukset: No

Plussat: The staff. Very freindly and helpful.

Plussat: Location is great close to river street and shops

Miinukset: Pool was cold and had debris in the pool. Bar closed early on the roof top and not a lot of menu options for dinner. Housekeeping did not clean my room or bring fresh towels

Plussat: The customer service was great.

Plussat: Great Location!

Plussat: Staff very friendly. Bed comfortable. Kitchen so we could prepare some of our meals. On the River and not far from restaurants and the shopping area. Great pool with nice view.

Miinukset: Nothing

Plussat: that is was on the river.

Miinukset: lumpy bed

Plussat: Great location, awesome amenities when they are open.

Miinukset: All amenities closed due to Covid after quarantine ended, including highly advertised rooftop pool & bar, they didn’t say that until after you booked. Also they canceled breakfast. Staff was rude and refused to give us a crib for our baby, room fil

Plussat: The breakfast was great. I highly recommend

Miinukset: I wish the pool hours where longer

Plussat: The room, the location, and particularly the staff were all great.

Miinukset: The fitness center is a bit of a joke so if this matters to you, you’ll want another location.

Plussat: Location

Miinukset: Rooms were not clean.

Plussat: Staff and room

Miinukset: Just that bar was not open on weekdays and no room service available due to covid19

Plussat: Cleanliness A+, staff friendly, especially the valet man. Location great, adjacent to clean and open park. Highly recommend.

Plussat: The staff was wonderful and friendly. The room was clean and spacious. Location is great quick walk to river street or city market. If your into night life, its quick walks to bars.

Plussat: Location

Miinukset: There is no fan in the bathroom

Plussat: Staff was very helpful... can’t remember the concierge’s name but he is exceptional and very polite

Miinukset: Everything was good

Plussat: The location was perfect! We also appreciated the suggestions of the concierge and the bartender on places to eat and things to see.

Miinukset: We were sad that there was only a limited menu available at the restaurant (due to COVID 19), but that certainly wasn't the hotel's fault.

Plussat: The location was great. We didn't use the valet and parked at the garage around the corner and a much, much cheaper rate. We were able to walk to everything we wanted to see from the hotel. The bed was comfortable and the staff was very accommodating.

Miinukset: My stay was during Covid-19, and cleaning services were only available by request, 24 hours ahead, Most conveniences were limited in the room. The commentary water, beverages and snacks were only available at the front desk. There were no pool towels during my stay, and there was no bedsheet, just mattress cover and comforter. The fridge barely worked and the carpet in the room was worn and not particularly clean. Neither were the hallways. These inconveniences should have all been disclosed prior to booking, and at a reduced rate.

Plussat: Location

Plussat: Good location. Friendly staff

Miinukset: Having a room next to the parking lot was very loud. Room was clean, but felt cheap- towels were like cardboard.

Plussat: The location was perfect! The hotel had also been recently updated

Miinukset: The shower wasn’t very clean

Plussat: Price was good. Location great beds comfortable.

Miinukset: One of the two elevators was broke the second day . Was still out of order when we left day four. You can’t take the stairs up from inside And if you take them down they open to outside , not to lobby floor with no recently. Our room smelled of mold. Our room did not look recently vacuumed., the microwave had food splatters in it, dirty dishes still in dishwasher. Then when we went to make coffee, the maker had old moldy coffee in it I did tell the lady at the front desk about the cleanliness , since they are pose to be cleaning deeper with Covid , she offered to send house keeping up. But we did clean it throughly when we checked in. Quantity lacking with their grab and go breakfast.

Plussat: The hotel itself was in a great location and was in walking distance for everything. The staff were very friendly.

Miinukset: The only complaint is that the rooms have very thin walls and you could hear conversations, doors shutting, a dog barking (pets are allowed), etc. It was the worst sleep I have ever got a hotel. Will not be back due to this.

Plussat: Great location and the staff are very friendly.

Miinukset: I rather spend a little more to stay at a cleaner hotel next time. I gave this place another chance and wish I didn’t. Room was extremely dirty. Bathroom was disgusting. I don’t write bad reviews but it needs to be addressed for future visitors who are spending a lot of money to enjoy a vacation and don’t need to be disappointed like I was.

Plussat: Location

Miinukset: Lobby was under renovation

Plussat: Location

Miinukset: No hot breakfast

Plussat: Due to the COVID 19, breakfast is now “grab and go”, so it’s not wonderful, but it’s the best it can be in theses times. The location of the breakfast room is fine.

Miinukset: I’m sure that it is due to lack of use, during a time when the hotel was probably closed, our room smelled a little musty upon first entering. After a few minutes in the room we didn’t notice it.

Plussat: The staff was absolutely fantastic. Prime location in the historic district. All around great hotel!

Miinukset: None.

Plussat: Location was absolutely perfect. Staff was soooo nice from the moment we got there and very helpful. Leslie was so friendly and gave a ton of good recommendations

Plussat: Ooh was great, location even better

Miinukset: Air conditioning hit on right on us as we slept, we had to turn it off during the night. The main elevator was broken and unusable for many of our days here.

Plussat: The location

Miinukset: TV was damaged, poor image quality

Plussat: It was a pleasant stay.

Miinukset: Did not get the type of room I expected. Wanted a king got a double. Not hotels fault. Rather the booking agent, Bookings.com. Vehicle was broken into and police informed us it was a regular occurance. Hotel front desk denied knowledge of that fact.

Plussat: The room was very nice and clean upon arrival. The breakfast in the morning and the cocktail reception at night were nice.

Miinukset: The beds were never made the entire 4 days of our stay and the coffee was replenished only on 1 day. We know someone had been in the room because clean towels were left everyday. Other than towels being left the maid service was non-existant.Although we did see one at the end of the hall everyday when we left our room.

Plussat: The hotel was very neat,I love the room,It was just a few steps from River St. I have stayed there before.

Miinukset: No

Plussat: I liked that it was very close to the historic river district and the building was beautiful.

Miinukset: I did not like that they did not have our reservations.

Plussat: close to shopping and the river street.... lots of resturants, shops and tours avail. and within walking distance to parks squares, etc.

Plussat: The breakfast was nice. It was in a great location--close to the river, many restaurants, and within walking distance to all the historic locations.

Miinukset: They like to push the more expensive city tour $22-25 when you can get the same tour for only $10 on Oglethorp Tours. Also, parking on the street is free on the weekends, so if you can find a spot, it is better than paying $12 to be valet parked behind the hotel.

Plussat: Location was excellent and the room was very comfortable. they first placed us in a handicap-accessible room which is not what we reserved, but the front desk was very glad to place us in another room as we requested at the booked price. appetizers in the afternoon were excellent as was the buffet breakfast.

Plussat: The Continental Breakfast and Hospitality hour were fantastic. Also the information received from the Concierge was outstanding.

Miinukset: The request for Non-smoking rooms was not honored; however, after being checked in non-smoking rooms were found and we were able to change.

Plussat: I have never stayed anywhere that the personnel was as friendly or attentive to my needs

Plussat: Very nice facility, helpful friendly staff. Great location and very affordable

Miinukset: Parking information was not given

Plussat: The property is very clean and the staff was courteous and professional

Miinukset: I did not like that the hotel does not have a pool

Plussat: If i could leave a rating higher than 10, I for sure would! It was right on the river and I could step out on the balcony and look at the amazing view. The rooms were super clean and comfortable and plenty of room. Everything was at a walking distance from the hotel which was great since we could just park and walk back and forth. The employees were BEYOND remarkable, super friendly and polite. Definitely recommend!

Plussat: I love the location, the staff was very helpful and friendly. The rooms were decorated nice and clean.

Miinukset: My only nitpick gripe is that the room would not get cool enough for my taste. The thermostat had a limit on it at 68 but I will tell you it did not feel like 68 in the room, more like 75. Even with the fan going on high it was still a bit warm.

Plussat: location was amazing and hotel employee at front desk was super helpful!

Miinukset: water pressure in our room 300 was a trickle we dealt with it wasnt worth a fuss at the time but really needs repair

Plussat: Awesome historic hotel

Plussat: Location was excellent. Front desk staff was very nice.

Miinukset: Cleaning staff did not empty trash or replace towels when they removed the used ones. Also did not replace the coffee. Due to COVID-19 we were told they could not come into our rooms so we did welcome fresh towels. Missed not having a pool.

Plussat: Recently renovated 4 poster beds Great location

Miinukset: $37 valet parking

Plussat: The location was fantastic. It was conveniently located In the center of the action right on River Street. The front desk staff was very friendly and accommodating and set our bags aside until we were able to check in.

Miinukset: The cleaning maid who was servicing our room did not greet/acknowledge us when we quickly stopped back to the room to drop something off.

Plussat: The room was great- historic and clean. The location was spot on being riverfront and convenient to everything in downtown Savannah. The valet Sam and Jim were awesome! They were so helpful and gave great recommendations for restaurants. Very friendly!!!!

Miinukset: Only thing I can say even slightly negative is the parking is a bit wonky due to the historic location. Valet is available and deff the easiest! Deck or street parking is available close by. I am familiar with savannah so I know this is a common issue there. Just have to know what you want to do.

Plussat: Nothing

Miinukset: So after booking a week before. They did not have the correct room only 1 king bed for 4 adults. They then called another hotel which only had a king bed as well. So we ended up staying at the Hyatt. The hotel manager also had a bit of an attitude as well. I will never make a reservation at this place again.

Plussat: This was our second stay at The River Street Inn, and for a good reason. This place is as good as it gets. Amazing location, great views, awesome staff and really neat rooms. This place is tops.

Miinukset: We didn’t dislike a single thing.

Plussat: Cool vibe, nice location

Miinukset: Not very well kept. The bathroom was poorly lit and needed some repair.

Plussat: This hotel was very clean and updated. I felt comfortable there. The room size was large and the bathroom was big enough for two people to use the mirror at the same time. Staff were accommodating and helped us with special requests. It was great!

Miinukset: Nope!

Plussat: The front dest staff and valet were great.

Miinukset: I didn’t like the server for breakfast. Very rude. Didn’t like had to pay for breakfast. Didn’t find the pool and gym is VERY small.

Plussat: Cleanliness of the whole building and friendliness of the staff. Rooms were beautiful and very clean will definitely stay again. Great location

Miinukset: No pool nor balcony

Plussat: It was easy to get to and within walking distance of river street.

Plussat: It was clean and the location was perfect

Miinukset: The parking accommodations

Plussat: We enjoyed our stay! Parking was not as bad as I expected! Room and staff were great!

Miinukset: No pool but knew that up.feont only because of reviews.

Plussat: Close to restaurants

Miinukset: Really dirty rooms stains on chairs and couches carpet not vacuumed bed sheets stains furniture not wiped down.

Plussat: Decor

Miinukset: No parking Hotel didn’t post that they were not providing room service in lobby. It was in the elevators after checking in. Room wasn’t sanitary and I informed the front desk. They stated they weren’t cleaning rooms due to covid. I asked to change rooms they were full. The surfaces weren’t wiped down. The side tables by our bed was close to the bed and full of caked on dirt. I didn’t want to touch anything or get comfortable. I had a suite and didn’t even get to enjoy it. I should have been provided with trash bags and other items for cleaning if the hotel wasn’t . Like Clorox wipes or disinfectant spray. I constantly had to place tissue on the toilet. Inside the toilet was nasty. I was very uncomfortable.

Miinukset: Air wasn’t working in room very humid

Plussat: Location, Location, Location!! This hotel has an amazing boutique hotel feel with all the up to date amenities we’ve grown accustomed to. We’ll definitely be returning.

Plussat: Nice Staff, great lobby to have a drink, great walking and safe to all in downtown Savannah. Beds were super comfy, I would stay here again.

Miinukset: I had no issues, other than hate the price of $30 a day for parking. I decided to valet, as parking garage across the street was $26, not worth it to self park.