Shenzhen hotellit lähellä Shun Hing Square

Plussat: Room is very spacious.

Miinukset: The room has a very unpleasant smell. Wouldn't stay there again just because of this.

Plussat: Location is great Steakhouse in top floor is world class View from all rooms are fantastic

Miinukset: Top lobby floor charged 15 usd for a bottle of water and when you ask for 2 glass you are in for a big surprise no extra glass can be given... even we spend 200 usd for food and snacks. Did think an extra empty glass would be possible to get?? Executive floor is not worthy upgrade. Snack choices are limited all day and night. Even happy hour very localized offerings..-( staff is great though

Plussat: Comfortable be & nice room

Plussat: celebrating my friends bday & hotel offered a complimentary bday cake & Bday decoration . Much appreciated

Miinukset: its hard to get a taxi outside hotel. staff are very helpful for using an app to found us a taxi

Plussat: Pros: Excellent, excellent room. Room size was big - automatic blinds, big bathroom / shower room, separate space for toilet (automatic!), and room itself was big. TV and movie choices were very decent. Room was on 17th floor but felt a lot higher, with excellent views. Location is good - right next to shopping mall and Heytea! Just a couple of minutes taxi ride away from LouWu Station as well. Bathroom is glassed panelled with no locks; might be more suited for couples but no complaints.

Miinukset: Cons: Staff upon check in were okay; couldn't initially find my booking but it was fine after showing him confirmation. Just didn't seem very friendly. Staff upon check out however, was excellent. Good smiles, very well mannered and no issues at all.

Plussat: Beautiful views, outside pool. Amazing Japanese style robot toilets with heated seats! Breakfast is on the 32nd floor and one of the best I have ever had

Miinukset: If you are scared of heights it’s not the hotel for you. You have to wear a stupid hat when u swim

Plussat: The location is great, all the staffs here are very friendly

Miinukset: The breakfast could have been better, not many food choices as other 5 star hotels, but overall the whole journey is wonderful for me

Plussat: We liked everything it was the best place ever my family loved everything we will be back .I will spread the word of this hotel to family and friends.

Plussat: Overall staying experience was perfect, especially the concierge put in a lot of effort to help us out. Good work Webster is the person that gone the extra mile to help us make our ferry ticket reservation at Shekou-HKIA.

Miinukset: NA

Plussat: Near HK borer crossing

Miinukset: Lobby on 33rd floor

Plussat: Everything, very comfortable and impressive views

Miinukset: A little bit kitschy, but just a tad and that’s ok

Plussat: Great pianist playing and single in the hotel bar. Amazing experience!

Plussat: One of the best in Shenzhen city

Miinukset: The bar up serves only drink

Plussat: Modern, good location and state of the art technology.

Miinukset: Staff are lack of training, often respond very slow. Also lacking of communication between themselves.

Plussat: It’s a magnificent luxurious hotel located in the upper floors of an iconic skyscraper. The architecture, design and deco of all areas are superb. Views from the rooms/restaurants are breathtaking

Miinukset: The staff is super friendly but not prepared at all to serve at a St. Regis. Service is slow and the level of the English spoken was poor. The hotel looks international, but it is not. You crash against the cultural barrier every time you interact with anyone inside the hotel.

Miinukset: Most of the lights control are not function ....

Plussat: The bathtub and night view and spa mode settings = perfection

Plussat: The hotel is situated at the higher levels of this 103 stories building, so it gives fantastic views of Shenzhen city, and over-looking the river divides mainland China and Hong Kong. Luxury and quality fit-outs, high tech Ipad control of in-room lights, blinds, and TV, with marble floors, hardwood furniture and beautiful, luxurious bathroom, very comfy stay. The restaurant has a great view, and staff are friendly. The floor manager was attentive once he heard our concerns that they should not cook everything on one hot pan for fresh eggs, as some people may be vegetarian, and some may not eat pork.

Miinukset: The precooked fried eggs were barely warm, and we were told that's how they did it here due to rush hours in the morning. The breakfast were overall ordinary in this luxury hotel. We only stayed for one night due to transit to Hong Kong to fly back to Sydney, didn't get a chance to try their spa, swimming pool (if they have one), or other facilities. Maybe next time.

Plussat: Location and view and staff

Miinukset: All good

Plussat: Excellent design, well located, and incredible breakfast.

Miinukset: Staff has limited English

Plussat: Love the place when traveling to Shenzhen and all room features Great breakfast offer and dinner

Plussat: Breakfast was ok, location average

Miinukset: No high floors room as hotel only up to 6 storey and view to outside is blocked by surrounding buildings.

Plussat: Got upgraded to suit coz of birthday celebration. Super nice and clean room

Plussat: I absolutely loved the interior design - so modern and stylish.

Miinukset: The only thing would be the night crew staff one of them wasn’t very helpful. But overall it was really nice such good value for money!

Plussat: New hotel & very clean & design room

Miinukset: the staff can't really speak proper English

Plussat: Amazing place. Will be my place to stay in Shenzhen from now on if pricing stays reasonable Room was spacious and full of amenities and highly high-tech. Great sleeping/mattress which is not always easy in mainland. Love the coffee library, even if personal there could be more friendly. Great help received from bell boy to get a taxi

Plussat: the design and staff

Miinukset: nothing

Plussat: hotel facilities and room set up as well as the cleanness

Miinukset: reception staff just charged my credit card without my knowledge which is really unexpected !!! plus the lady seems the supervisor or manager offered me a coffee voucher as gesture which I could not accept it!!!! not being difficulty but the way how they handled this issue was away too much unexpected. staff professionalism to be improved;

Plussat: Great experience in a smart hotel!

Miinukset: Weak wifi in room

Plussat: The location was excellent. The metro was around the corner.

Miinukset: The breakfast had a great many choices.

Plussat: Everything food ;staff;room cleanliness ,etc was perfect

Miinukset: Everything was perfect can't complain

Plussat: Great location, very clean

Plussat: I have stayed at this hotel a number of times and - as always - it was perfect - particularly the staff - always very helpful and warm.

Miinukset: The internet is a BIG issue for me - and not having it was an issue - the good news was that it came back on and all was back to normal...

Plussat: Nice balcony

Plussat: Clean and spacious room, tasty breakfast with big variety of food - eastern and oriental, professional staff. Perfect location, near the metro station and huge shopping area.

Miinukset: Nothing.

Plussat: Great location, good breakfast selection, polite and helpfull staff.

Miinukset: No early breakfast (at 5am)

Plussat: breakfast is great

Plussat: Pleasant staff and a central location in the City/Good public transport in locality.

Miinukset: Nothing not to like-very satisfied with stopover.

Plussat: Location was perfect. Nice variety selection of buffet breakfast. Metro station down below the hotel.

Plussat: Staff were very attentive n friendly. Breakfast was good.

Miinukset: An all day dining coffee house

Plussat: There was a great variety of food and the occasional fresh juices served were very refreshing.

Miinukset: The coffee needs improving. The bread assortment was ok but not great.

Plussat: Convenient location, the room and bed are comfortable.

Miinukset: 1. Power sockets are not in convenient locations - none near the desk for charging of laptop/phone, none near the water kettle. 2. Sounds from the bathroom are loud. The sounds come from other rooms' bathroom/toilet.

Plussat: Loved the location and staff

Miinukset: Nothing

Plussat: Excellent location & service with a smile

Miinukset: N/A

Plussat: Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.

Miinukset: I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.

Plussat: Lovely staff, food, atmosphere. Great value.

Miinukset: Room smelled slightly of smoke.

Miinukset: Only two people of of the hotel staff spoke in English

Plussat: Good Hotel. We have chosen an Executive Suite in order to be three people in the Suite. However the rollaway beds are very very bad. Our son cannot sleep in such old bed. After many discussion (few speaks English), at 1am, the Duty manager manager gives us a better bed taking from another room. Very bad experience on that point.

Plussat: Everything; especially people in Concierge were quite helpful. Amazing spread of breakfast. Comfortable bed.

Miinukset: Shangrila is one of the finest hotel in Shenzhen. While entering the hotel room ,.the door has no latch mechanism; it gets closed on it's own and making difficult for guests to take their luggage in and out

Plussat: The Shangri-La hotel is a great place to stay in Shenzhen! The room was huge, clean, pleasant, welcoming - we felt "at home" and enjoyed our stay. We got a very good and warm service at the reception desk (check-in and check-out), from the concierge, and in the business lounge. The hotel is very good located near Metro station and only 10min walk from Luohu train station and the border with Hong Kong, There is a great shopping mall nearby, where you can buy almost anything (do not forget to bargain the price!). We will sure get back to the hotel on our next visit to Shenzhen.

Miinukset: We would love to get a promotion on the price of the room on our next visit.

Plussat: It was perfect on every level

Miinukset: Some people smoked on the non smoking floors