Shenzhen hotellit lähellä Shun Hing Square

Plussat: Got upgraded to suit coz of birthday celebration. Super nice and clean room

Plussat: I absolutely loved the interior design - so modern and stylish.

Miinukset: The only thing would be the night crew staff one of them wasn’t very helpful. But overall it was really nice such good value for money!

Plussat: New hotel & very clean & design room

Miinukset: the staff can't really speak proper English

Plussat: The Hotel Kapok was beautifully new comfortable stylist and the food was great !!!

Plussat: Amazing place. Will be my place to stay in Shenzhen from now on if pricing stays reasonable Room was spacious and full of amenities and highly high-tech. Great sleeping/mattress which is not always easy in mainland. Love the coffee library, even if personal there could be more friendly. Great help received from bell boy to get a taxi

Plussat: Near by the Luohu train station, hotel is nice and new !

Miinukset: Nothing

Plussat: Great experience in a smart hotel!

Miinukset: Weak wifi in room

Plussat: Great location. Good breakfast. Room was big, clean and comfortable. English HBO in TV.

Miinukset: Hotel has no swimming pool. WiFi is relatively slow. Ethernet port in room, but it works slowly.

Plussat: The staff at the check-in counter is very helpful and friendly! The hotel room is very clean and cosy. Breakfast was good too! Thank you very much for the awesome stay!

Miinukset: The pillows are too soft.

Plussat: It’s China 4 Star, easy to find location just 3 train stops from the HK border. The main entrance is not clearly marked so don’t expect a grand entry lobby as it’s very inconspicuous.

Miinukset: A concierge at the ground floor lobby

Plussat: Very nice staff, room very clean,easy to go by subway.

Miinukset: A little bit, it's lobby to check in, not at ground floor.

Plussat: Location: within a couple minutes walk from underground station. Within a minute walk from shopping area (you can see the pedestrian shopping area from your window) Reception: need to take the lift. Very nice and airy. Staff do speak English and are professional. Rooms (twin room + double room): very spacious. Confortable beds. TV includes English channels (2 movies channels). There’s a small ‘boudoir’ between the bedroom and the bathroom. Breakfast: not a very wide choice but enough. Chinese and English breakfasts available.

Plussat: location and the room was spacious and the breakfast was so good

Miinukset: the hotel was far from the airport ( which i did not know ) as well the entrance to the hotel was not easy to find

Plussat: The Location was superb. Just above the metro station. And all the shopping was around in a minute's walk. What else you can ask for. All in all it was just awesome stay.

Miinukset: The breakfast was not veggy friendly. It was good though. The Chef was very helpful in making some veg stuff upon request. They don't have room service.....business hotel...so had to adjust.

Plussat: Great location. ALL Staff were so friendly and helpful. Nothing asked was too much. It's the perfect location to get to major places easily.

Miinukset: Nothing. All was perfect.

Plussat: Location, Very nice stuff

Miinukset: Limited breakfast, Expensive

Plussat: You need concierge- it’s very difficult to book tickets or get directions from staff as their English isn’t good. The bar is never open. Taxis are smoking.

Miinukset: Poor communication at reception. my colleague and I booked on different floors.

Plussat: Location was perfect. Nice variety selection of buffet breakfast. Metro station down below the hotel.

Plussat: Location and room size

Miinukset: Smelly bath room.

Plussat: Location next to face club was very useful. The mall nearby is all luxury brands so not a lot of good shopping. I think if I explored more there would have been more affordable ones. Very large room and mostly clean.

Miinukset: There was a kind of musty smell in the room. Window looked in on the hotel instead of outside.

Plussat: Location is really nice, room was spacey as well

Miinukset: Some part of the room needs renew

Plussat: Good location

Miinukset: No coffee provided

Plussat: Convenient location.

Miinukset: Breakfast was awful and staff could not speak any English.

Plussat: Great location, clean and tidy

Miinukset: Beds were rock hard but it was still good.

Plussat: Feel Good and comfortable

Plussat: Room comfortable

Miinukset: Nil

Plussat: THE ROOM WAS LARGE, CLEAN, COMFORTABLE, WIFI GOOD. GOOD LOCATION.

Miinukset: VERY VERY LITTLE ENGLISH SPOKEN SO VERY VERY DIFFICULT TO RECEIVE ANY ASSISTANCE. DOES NOT CATER FOR NON-CHINESE TOURISTS. MAPS ETC ALL IN CHINESE. FOOD IN RESTAURANT VERY ORDINARY. HOWEVER THE HOTEL IS CLOSE TO MANY GREAT EATING PLACES.

Plussat: The location, the lobby and the breakfast

Miinukset: Rooms are small and furniture are very old

Plussat: The property position was perfect for our visit. This is the third time we have stayed there, the staff are helpful. The food and Service is above average and all in all it is an extremely above average hotel

Miinukset: The hotel is good, maybe the staff’s English may need some attention. Especially in the food area’s. The service and friendliness was quite acceptable, just comprehension was a slight issue.

Plussat: Perfect location for Louhu train station and nearby shopping. Stay was clean and comfortable. Breakfast was decent as well.

Plussat: Very helpful and attentive staff. They go all the way to find out and help answer queries. The breakfast buffet was excellent

Miinukset: None

Plussat: Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.

Miinukset: I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.

Plussat: Rooms. Breakfast. Location

Miinukset: Nothing

Plussat: Excellent service Great location Rooms are very comfortable

Miinukset: nothing

Plussat: Good location with easy walk from station

Miinukset: Not up to Shangri-La standards. Rooms quite tired but main complaint is we wanted to do a bit of shopping then spend the day round the pool. Only six loungers and all occupied early with nowhere else to sit. Very disappointing so we checked out early and returned to Hong Kong. Not at all what we planned.

Miinukset: The room looked a little tired and needs some updating, but it was still very comfortable.

Plussat: Booked a clubroom, breakfast was good, staff were super helpful, Austin Zhang on concierge desk went out he's way to assist with buying train tickets to Gaungzhou and even help on he's day off work. A great big thank you to him, very impressed.

Plussat: Location

Miinukset: Everytime I book this hotel, I end up near the lifts. Modern hotel now don’t not have shower curtains and bath showers, so the rooms need updating, a hefty room charge is added to your bill, so what appears to big good value is actually quite expensive.