Shenzhen hotellit lähellä Shun Hing Square

Plussat: Grand Hyatt Shenzhen is very nice hotel and strategically located and near many shopping centers

Plussat: Very nice hotel , next to mall

Plussat: Very comfortable. Great food

Miinukset: Location

Plussat: good location near the mall, good breakfast, lovely large swimming pool at the reception you can exchange money the gym is open 24 hours a day

Miinukset: we stayed 12 nights, the first week in the room was cold and it was impossible to make it warmer when doing the cleaning did not always leave water in the room

Plussat: breakfast was fine. location was great

Miinukset: a bit of drama and being disorganised at checkout. otherwise fine

Plussat: Great location. Great place. Great hotel.

Miinukset: I have requested a DVD player but was not available.

Plussat: Service was impeccable View is priceless

Plussat: Pillow was amazing

Miinukset: Everything looks

Plussat: Amazing Hotel in the heart of Shenzhen, the views from the restaurants and Rooms are breathtaking. Breakfast was very good, Malt Japanese restaurant has an excellent chef and staff, the hotel bar was also very good.

Plussat: The interior of the guestroom was beautiful. The breakfast was good.

Miinukset: The staff at the front desk could be more friendly. Some of the personal requests I asked the day before the check in date were not ready and I had to ask them twice more to get them. The swimming pool floor was too slippery.

Plussat: Amazing view! Very friendly!

Miinukset: Breakfast buffet could be a little bit bigger/more variations.

Plussat: Location

Miinukset: Start from check in. Requested 2pm but they didn’t response. OK I wait till official 3pm but they said room is not ready and asked me to add money for upgrade. The check in queue was a mess. A few customers complaining and when I was called to the reception another customer complained they actually queue first. What a mess !! The room is ok but I can tell it is not worth the rate. Furniture are rather oldish and carpet are a bit marked. Amenities are not reaching the standard. Breakfast was real disappointing! Obviously part of the selection was leftover from previously. Congee was cold, how could this be !! When I asked for a coffee I noticed the waitress just took one somebody left it next to the coffee machine (customer cannot use the coffee machine). Steam items are low quality - buns, corn, potatoes looks cheap and not nicely prepared. Fruits are lousy. Yogurt and bread is very limited. Probably the most disappointed breakfast at a 5 stars hotel. Staff at the 100th floor were not very helpful. I asked for menu but they just showed me bottle wine menu at very high price. I don’t mind to get a glass pricier than most others but not with such service. The changing facility at 75th floor was another surprise (lousy)! No hot water during shower, already tried 3 showers but end up the same! I have walk sweat back to my room to shower. The steam room wasn’t work.

Plussat: Breakfast was marvellous, staff were friendly, couldn’t have asked for better service as I had a problem with knee. I was helped beyond my expectations.

Miinukset: Access having to go up flights of steps the walk right round to ped. Crossing when hotel was only across from exit of steps.

Plussat: Stayed there just one night for the awesome location - the hotel is just a few hundred metres away from the Luohu Hong Kong border and even closer to the Luohu train and metro station. The room was spacious and comfortable, I also had a nice view from the 20th floor. I especially liked the bathroom, equipped with everything you could possibly need. Staff was friendly and helpful; communication in English worked very well at all times.

Miinukset: Not sure if this was an oversight or intentional: There were no tea bags or any coffee available in my room. Didn't miss that enough to ask, though.

Plussat: Great breakfast. Glad we got the "Club Horizon" room. Would like to have had more snacks in the evening.

Miinukset: Place is looking a bit run down. Could use a touch up.

Plussat: Place is great but some very few staff members need more practice with English language.

Miinukset: The price is slightly on the higher side and could be a little lower than that to compete with other surrounding hotels in the same area.

Plussat: Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.

Miinukset: I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.

Plussat: great

Miinukset: nothing

Plussat: Everything; especially people in Concierge were quite helpful. Amazing spread of breakfast. Comfortable bed.

Miinukset: Shangrila is one of the finest hotel in Shenzhen. While entering the hotel room ,.the door has no latch mechanism; it gets closed on it's own and making difficult for guests to take their luggage in and out

Plussat: Staff is very helpful and attentive. Room was pretty standard/better for business travel in terms of cleanliness. They could make some imrovements in upkeep but otherwise was maintained well and cleaned well daily. Pool and gym are very good. Breakfast is very good. Didn't use the spa, but I wish I did because it looked nice.

Miinukset: Not sure why I was recommended this location, I think for proximaty to the border & ease of transportation. However, the other Shangri-La in town seemed closer to better dining, shopping, and bars.

Plussat: Good size of room and large bed

Miinukset: No bath

Plussat: The location is probably what makes this hotel 'special'.. besides that, nothing too crazy

Miinukset: Rooms are very small. Too expensive for just a very normal hotel.Very old hotel

Plussat: The location is very good, the view is wonderfull and the service excelent.

Plussat: The hotel had extra water bottles placed in the aisle and a good breakfast . Amanda LI at the front desk went out of her way to be helpful and all the other staff was courteous and obliging . Had all facilities required

Miinukset: staff so slow when check in all is new staff ..waste the time to waiting .....

Plussat: Good place to stay in Shenzhen.

Plussat: Excellent 04 star hotel of Shenzhen- Kashi Samaddar, First person visited all countries

Plussat: imdont like your servis your hotel dont have bell boy

Plussat: The Rooms & most definitely the ambiance.

Miinukset: The breakfast menu could use an upgrade to accommodate the taste of International travelers.

Plussat: They provide free breakfast and free internet connection with very reasonable room rate, and fairly close to Metro station.

Miinukset: Room air conditioning and heater was not operating, and was room temoparature too cool (22 degree C)

Miinukset: Ilmastoinin toimivuus

Plussat: Neat, clean, 20 metres from McDonald's open 24hrs

Miinukset: No minibar, which is useful to keep water fresh during the torrid days.

Plussat: Hotel Staff is very very nice.

Miinukset: The Hotel does not have International Food restaurant.

Plussat: The room is comfortable

Miinukset: The coffee house services was poor

Plussat: very clean rooms and facility

Plussat: I liked the location, free internet and the room in all its aspects from the size, the cleaneses and the comfort of the beds.

Miinukset: I did not like the fact that there was no frig in room, also, the breakfast lacks a lot of westren choices.

Miinukset: The smell of smoke on the area

Plussat: Right in the middle of shopping area. Heaven for food and snacks lover.

Miinukset: Hotel is situated on 4th floor only n finding its entrance was a bit challenging as the signage is not easy to be sighted, not to mention it only display "COLOUR Hotel" Although metro station is in walking distance, taxi stand is hard to find.

Plussat: Good location, near Metro and shopping and restaurants area. Low budget hotel, but comfortable. Need a early check-in and stuff helped me.

Miinukset: Nothing

Plussat: Not do much

Miinukset: Good place to know the nextdoor’s sex life

Plussat: Location is good

Miinukset: The room has no window and because of that was very cold throughout the night

Plussat: The mini room is quite comfort although the space in the room is quite limited. The room is clean and the bed is quite soft. Can be considered for budget trip.

Miinukset: I booked for 2 mini rooms but the space in both mini rooms are different. One is ok but another didn't have space to fit in 2 luggages. However, the receptionist willing to exchange another mini room for us. The lightning in the room is a bit dark.

Plussat: The location

Plussat: The room was too big and felt scary. The room is dirty. I want to USB！

Plussat: Close to shopping area & metro is just down in the basement level of the hotel

Miinukset: Have cigarette smell using using hair dryer, and see some people smoke in the lobby area even though there is “non-smoking” sign

Plussat: Location & location and MTR convenient at B2 of Hotel and food just next door

Miinukset: Old and time to renovate

Plussat: 1. The exit A (Shaibu Station) leads to a basement eatery that has an elevator directly to the hotel room accessible only by using the hotel room key. 2. The room is large although the decor is a bit old fashion and woody (see photo). 3. I would probably stay here again.

Miinukset: 1. The decor of the room is old fashion. 2. Went up to the restaurant but it was not open during the afternoon. The lady there was grumpy and dragged her feet as she walked.

Plussat: States 2 toilets in the website but only one in the room

Plussat: The location is convenient and its just mins away from the MTR station Shaibu. Crossing the road is the tail end of DongMeng, lots of street food and F&B joints (Macdonald, Kentucky, Pizza Huts) etc. and a busy shopping streets to keep shoppers entertained.

Miinukset: The room furniture are OLD and TV is still the old boxy type plus is twitching nonstop. There's only 1 reception at the lobby even though the Check-In queue is long.

Plussat: good location

Miinukset: Delay in lifts.

Plussat: Location close to shopping centers,parks & museum

Miinukset: noise from outside;restless sleeping

Plussat: nothing to like.

Miinukset: They treat guest very bad, they want always money upfront for accomodation. Ever day they were blocking my key and i could not enter the room. Be carefull they try to charge you more every day.

Plussat: Big rooms, nice helpfull staff, free internet, good breakfast. I stay in this hotel every time when come to Shenzhen and it becomes better and better.

Miinukset: tough bed, carpet in the room.

Plussat: Rooms are quite big and cheap. They provide kitchenette and laundry as well. Front desk was very helpfull and friendly. Walking distance to Dong men night market.

Miinukset: They have the hardest beds that you can ever see. Hotel workers do not speak english except one person.

Plussat: The rooms are spacious only some noice coming from the street until late.

Miinukset: Hard beds, staff speaks poor english. This is a hotel more for local people.

Plussat: Close to nearby shopping area. Next to Metropark, MTR station under construction. Spacious room.

Miinukset: Suggest to provide facial box tissue & spoons for guests in each room

Plussat: Room size, Room facilities, Location

Plussat: location

Miinukset: few English-speaking staff at reception

Plussat: The shower is good.

Miinukset: The location of the hotel is too far away from the train station and the entrance is difficult to locate (unless you are taking a cab). My room is also facing a road under construction.

Plussat: The quality of the room for the price was excellent.

Miinukset: The beds could be more comfortable.

Plussat: Room and location

Miinukset: Front desk staff is 100 percent rude and does not understand website bookings. If you book on a website check your bank account as they charge you twice for your room so you end up paying double. You explain to staff and show them paperwork and they still do not have the ability to understand. Bad service

Plussat: Good location!

Plussat: Aged Hotel with helpful and experienced staff. Great location both for Louhu station and underground station. The sorroundings are pleasant, shopping center is also nearby

Miinukset: The structure needs a refurbishment, especially on the rooms side. The brakfast location is not comfortable and also the gym/swimming pool is not a 4 star level

Plussat: The location was convinient as it was right next to the train station but that was all.

Miinukset: The images online showed a completely different room from what was the actual condition at the hotel. Staff was super rude when i brought this to their attention; only good for a short stay and because of proximity to the train station.

Plussat: Hotel is very close to city center.Subway station just below the hotel.A lot of shopping places around , and nice restaurants.Just a walking distance to famous shopping centre at the bus station,i would recommend this hotel.

Plussat: Good size room, nice beds. Good facilities. A good hotel! Not bad for the price either.

Miinukset: n/a

Plussat: Room is always clean and in good shape. Always has hot water available and the bellmen in the lobby are the best in Shenzhen. If you need anything in Shenzhen, talk to the bellmen! Location to me is awesome.

Miinukset: The front desk staff continues to not measure up. First, they do not understand there own check in procedures. Second, average English in the actual check-in staff which is not there fault. My fault for not knowing Chinese. Second, if your checking in or out and your from another country, if someone Chinese walks up to the desk, they stop your check in, help them and come back to you afterwards. This is normal in China but its overboard in this hotel. They just cant get there front desk procedures right at all. I don't think they have the ability to fix this problem.

Plussat: Close to Louhu gate, Donggman shopping area, and subway.

Miinukset: Hard to get a non-smoking room

Plussat: Very good hotel for this price!

Miinukset: Internet connection in the Hotel is not fast. Breakfast could have been better.

Plussat: concreige great help in arranging transport to HKIA

Miinukset: strong stale smell in rooms

Plussat: Great hotel, good value for money, friendly and helpful staff who spoke English. Excellent location. Close to Metro Station, shopping, food places etc. Will stay there for sure if I go back to Shenzhen.

Miinukset: The Gym opens only at 7am

Plussat: Location and the Staff service

Miinukset: We stayed on the 9th floor, and the Music (super-bass) was so loud that we can't get to sleep at all - till 3 a.m. in the morning. This would be a disaster for those business travelers who need early sleep /rest during the night.

Plussat: A lot of value for money in this hotel. Very easy if you have to connect to Hong Kong from here. Very pleasant people as well.

Plussat: I stayed at the Hotel many times find staff very helpfull and friendly. Good location and excellent value for money

Plussat: The hotel is easy walking distance to the Louhu Commercial Centre and train station.

Miinukset: The bed was very hard, tv programmes did not cater for English speaking guests.

Plussat: they have internet access within the rooms. gym and swimming pool. restaurant that is open. english speaking services.

Miinukset: i think it is a little pricey.

Plussat: I have stayed here before.Never found anything wrong with anything in the hotel.Will continue to stay here for all future trips to Shenzhen.

Miinukset: The general feeling is one of Dilapidation. It fees run down everywhere except the lobby, this includes rooms and swimming pools. The architecture is very bad and breakfast in the "Executive Lounge" was so disgusting I got up and left. I will never return to this hotel - the summum of everything that is typically bad in China.