Shenzhen hotellit lähellä Shenzhen Museum

Plussat: Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station.

Miinukset: The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.

Plussat: it was near to city

Miinukset: lot of food joints and shopping near to hotel

Plussat: I've stayed at this hotel a few years ago. Included breakfast buffet is good -- standard fare plus a lot of Chinese breakfast delicacies. My hotel floor/room/suite was recently refurbished and very fine.

Miinukset: Everything really was quite fine.

Plussat: Cashier staff No.3383 is very nice.

Miinukset: Cashier only one staff

Plussat: The location was great. Mrt was nearby within walking distance.

Miinukset: Not many halal food nearby. Weather was too humid and hot for us to walk around during that time. Not all the guys at the front door were friendly and helpful. One particular guy was great, he went out to hail a taxi for us. The other guy insist we pay to him the taxi fair which we thought was a bit too expensive. When we said no to the price, he got irritated and angry with us. We decided to find our own metered taxi at the main road and of course it was cheaper than the quotated one.

Plussat: good location good service

Plussat: I like the location . I like the fact that they have buffets for breakfast lunch and supper since I am nit an expert on Chinese food. I like the fact that reception desk and client services speak English. Free valet parking

Miinukset: I think the rugs in the hotel need changing getting old and smelly. Secondly the gym equipment is totally unacceptable Wrong assortment and old the equipment must be over 30 years old Third I do not understand or accept that the swimming pool was closed

Plussat: The hotel is new and well maintained. My room was spacious and clean. The bathroom was big and pristine clean. There is a free of charge parking available for hotel guests. The hotel is situated in central Futian.

Plussat: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.

Miinukset: The shower was extremely small. There was also the strange odor coming from the room until I looked under the bed. And found rotting fruit. Amongst other things condom wrappers tissues etc. I was completely grossed out. The minibar was poor I don’t recommend this place to anyone. When it came time to check out they tried to charge me for the minibar. Even though it’s stated Free minibar. I had to argue with the staff that it was an executive room. Overall I think I was just upset about the fruit and everything under the bed and the fact that the bathroom was small. I was really expecting a lot more. I will not be staying there again.

Plussat: Fantastic location with lots of things on the doorstep

Plussat: If you like to smell and see other people’s faeces in your hotel rooms toilet, then this is the hotel for you! When I complained to the staff at the hotel (who spoke 0 English by the way, so I took a video to dhow them) they laughed at me. Disgusting and unprofessional.

Miinukset: Everything.

Plussat: Location, big room

Miinukset: Old fashioned, not clean enough, problem with reception

Plussat: Like everything special the location and the services

Miinukset: Location

Plussat: Location , Rooms , Customer Service

Miinukset: Tariff are high

Plussat: I loved the view, the tea provided to guests, and the lobby's design.

Miinukset: I wish the hotel had more readily available information about the city, but I appreciated the staffs efforts.

Plussat: Great location. Great place. Great hotel.

Miinukset: I have requested a DVD player but was not available.

Plussat: Service was impeccable View is priceless

Plussat: Pillow was amazing

Miinukset: Everything looks

Plussat: Amazing Hotel in the heart of Shenzhen, the views from the restaurants and Rooms are breathtaking. Breakfast was very good, Malt Japanese restaurant has an excellent chef and staff, the hotel bar was also very good.

Plussat: The interior of the guestroom was beautiful. The breakfast was good.

Miinukset: The staff at the front desk could be more friendly. Some of the personal requests I asked the day before the check in date were not ready and I had to ask them twice more to get them. The swimming pool floor was too slippery.

Plussat: Location

Miinukset: Start from check in. Requested 2pm but they didn’t response. OK I wait till official 3pm but they said room is not ready and asked me to add money for upgrade. The check in queue was a mess. A few customers complaining and when I was called to the reception another customer complained they actually queue first. What a mess !! The room is ok but I can tell it is not worth the rate. Furniture are rather oldish and carpet are a bit marked. Amenities are not reaching the standard. Breakfast was real disappointing! Obviously part of the selection was leftover from previously. Congee was cold, how could this be !! When I asked for a coffee I noticed the waitress just took one somebody left it next to the coffee machine (customer cannot use the coffee machine). Steam items are low quality - buns, corn, potatoes looks cheap and not nicely prepared. Fruits are lousy. Yogurt and bread is very limited. Probably the most disappointed breakfast at a 5 stars hotel. Staff at the 100th floor were not very helpful. I asked for menu but they just showed me bottle wine menu at very high price. I don’t mind to get a glass pricier than most others but not with such service. The changing facility at 75th floor was another surprise (lousy)! No hot water during shower, already tried 3 showers but end up the same! I have walk sweat back to my room to shower. The steam room wasn’t work.

Plussat: The room was too big and felt scary. The room is dirty. I want to USB！

Plussat: Close to shopping area & metro is just down in the basement level of the hotel

Miinukset: Have cigarette smell using using hair dryer, and see some people smoke in the lobby area even though there is “non-smoking” sign

Plussat: Location & location and MTR convenient at B2 of Hotel and food just next door

Miinukset: Old and time to renovate

Plussat: 1. The exit A (Shaibu Station) leads to a basement eatery that has an elevator directly to the hotel room accessible only by using the hotel room key. 2. The room is large although the decor is a bit old fashion and woody (see photo). 3. I would probably stay here again.

Miinukset: 1. The decor of the room is old fashion. 2. Went up to the restaurant but it was not open during the afternoon. The lady there was grumpy and dragged her feet as she walked.

Plussat: States 2 toilets in the website but only one in the room

Plussat: The location is convenient and its just mins away from the MTR station Shaibu. Crossing the road is the tail end of DongMeng, lots of street food and F&B joints (Macdonald, Kentucky, Pizza Huts) etc. and a busy shopping streets to keep shoppers entertained.

Miinukset: The room furniture are OLD and TV is still the old boxy type plus is twitching nonstop. There's only 1 reception at the lobby even though the Check-In queue is long.

Plussat: good location

Miinukset: Delay in lifts.

Plussat: Breakfast and Gym

Miinukset: The bad smell in the room

Plussat: Excellent value, great choice. There was a lot of different styles of foods so well thought out credit to the Food & Beverage team.

Miinukset: Fried eggs should only ever be done a la minute, when ordered, batch cooking is lazy, lowers quality, satisfies the crowd but not the individuaL.

Plussat: Well located, spacious, clean... nice breakfast, and specially the hospitality of staff, very kind and helpfull when needed!

Plussat: Perfect for everything e.g. Location, shops etc.

Miinukset: None

Plussat: The breakfast was good, the staff very attentive, the hotel was very clean and quiet despite being centrally located.

Miinukset: No complaints, really. My first night I was bothered by cigarette smoke coming from a nearby room, and when mentioned this, the hotel staff immediately apologized and moved me to a nicer room on a non-smoking floor.

Plussat: The Breakfast Buffet was the best . The manager, Nick will track you down and be sure that everything is the best. Great guy.

Plussat: Location and comfort

Plussat: Everything is perfect, huge rooms, excellent locations, lovely staffs.

Miinukset: None