Colour Inn Shenzhen Dongmen Branch

WORST EXPERIENCE EVER. They ruin my whole trip. When I get there, they charge me more than what I paid, because "This is late-check in" even if I already let them know that I will be late. So, I paid almost double for that small room. I can guarantee that this hotel will be worst one for everyone. The room never cleaned, and even breakfast was not good. When I check out, they charge me again. They made new reason this time saying that "because I changed the room" even I never changed the room. They started lying me again to charge me more. I CANT BELIEVE THAT IT HAPPENED TO ME.

WORST EXPERIENCE EVER. They ruin my whole trip. When I get there, they charge me more than what I paid, because "This is late-check in" even if I already let them know that I will be late. So, I paid almost double for that small room. I can guarantee that this hotel will be worst one for everyone. The room never cleaned, and even breakfast was not good. When I check out, they charge me again. They made new reason this time saying that "because I changed the room" even I never changed the room. They started lying me again to charge me more. I CANT BELIEVE THAT IT HAPPENED TO ME.

The room was clean

The room was very small you can’t even move, the bed is 0,5 cm away from the shower glass. The staff didn’t speak any English, and I bought a ticket for the breakfast they gave me two, when I said I only want one, they said they don’t refund. Plus the lobby of the hotel is on the 4th floor so it’s a bit hard to find regardless of the location.

The location of the hotel, in Dongmen, is convenient to an interesting pedestrian-only retail area that is closed to car traffic. The hotel is about 5 minutes walking distance from the Shaibu underground/MTR/subway station Exit D3, and is relatively quiet. The breakfast, costing an extra Y25/person, provided a good variety of items. The offering changes somewhat each day. The neighborhood generally was very clean. There are plenty of nearby restaurants, both Chinese and western. Chemists shops are nearby too in case of illness. It's hard to find coffee in the area, but the coffee at Pizza Hut is very good.

Disappointingly, the Dongmen Colour Hotel confirmed a special request for a non-smoking room, but the room was not non-smoking. Not only that, people were smoking in the lobby and the dining area, right in front of the staff. The room itself was clean, but small, with limited storage for clothing. The windows had good curtains. One layer let in light but provided privacy. The second blocked light very well. The bed was comfortable and the sheets were of good quality. The bathroom was poorly designed, with almost nowhere to place toiletries or hang towels. While the interior of the hotel was clean, the same cannot be said of the exterior. The elevator has glass sides that primarily provide a view of an adjacent, abandoned lot. The windows were filthy. The top of the elevator also was covered with dirt and debris, as was the elevator shaft.