|Lontoo Heathrow’n lentoasema|
The room was nice and clean good selection of channels for kids etc.
The food was overly expensive and of poor taste.
The plumbing was a bit dodgy - it kept making odd gurgling noises, and we didn't have any water at all for about an hour one night. Also, it would be nice if there was a little shop (for toiletries, etc), and especially if there was a cash point in the hotel.
Staff were friendly and helpful. The size of the room and the facilities in the room were good.
The car park was poor and being used as a store for new cars, so at peak times it was difficult to find a space. It was impossible to shower without flooding the floor. The towel rail was rusty.
I thought the swimming pool area and changing rooms needed updating.
The breakfast was a complete farce There was not enough tables I had to eat in the bar There was also a wait for all items on the menu that arrived one at a time resulting in the first item selected being cold by the time the last item actualy getting from the kitchen
The rooms were comfortable and clean. The sound proofing of the rooms was very good. Hotel staff was friendly.
My room included "continental" breakfast. This turned out to be a doggy bag to take up to the room. Also the internet in the room was extremely slow.
the main bed was very comfortable and clean
the matress on the sofa bed was too thin for older children
size of the room... only
the food was terrible, breakfast was a disaster and the dinner was not better.. I thought it was overpriced and it isn't really worth it..
Convenient for us to travel by train into Central London which meant we could leave our car at the hotel
I have mentioned this to the hotel direct, but the service at breakfast was a little odd regarding supply of tea and coffee. Instead of supplying a pot/cafetiere per table, guests had to ask a waiter for each cup. This felt awkward. Also, no milk was supplied on the table for the drink , so having got the waiter to pour a cup of coffee, guests have to then get up and go over to the central service point to use the jug of milk supplied for the cereals. This may seem a petty point, but it made the breakfast far less relaxing than it should have been.
The cleanliness was superb the cleaning staff an absolute delight,nothing too much trouble, the facilities especially the instant buffet for the children was excellent. The colouring facilities provided around the hotel in strategic places was brilliant to keep young ones happy, even in the restaurant. Pool excellent and easy for access with young ones and depth suitable too just 1metre.2 at it's deepest.
Reception staff were an insult to the hotel. They were not speedy in any sense of the word, and rather lacking in smiles and helpfulness. At 7am myself and another guy were waiting to check out and the guy had to pick up the phone on the reception, telephone the porter's number, despite we could see them behind the door, just ignoring our presence. The information they gave was sparce, and often inaccurate, ie I was told that hotel patrons did not pay for parking, but then when I checked out was charged £6 per day for it!!!!!!!!!!!!!!! The restaurant staff were equally unhelpful, exception was the young girl serving on the children's buffet who had a lot of patience and smiles. Just what was needed, and I would say that she was paid the minimum wage too for all that. The meals were certainly not value for money. £6 for three very thin pieces of gravaglax and the minimalistic two lettuce leaves were an insult to be called a starter and served on a huge plate too.!!!!!!!!! If you have a family there are good and bad points but you needed a very large wallet for the food.Yes I would recommend it but with provisos that you eat out or take your own food in!
Good gym/swimming pool etc,good location(just off the M4),comfortable room,friendly reception staff,quick check in/out
Charges for car parking,not enough tea/coffee/milk in room,had to ask for more at reception desk took approx 1hr for replacements
No mention of car park charges! If there was it should have been more prominent.
Copthorne Hotel Slough Windsor sijaitsee lähellä lentokenttää, ja Windsorin linna ja Legoland Windsor 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 12 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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