Etsi halvat lennot: SAA

Plussat: Crew was good, friendly and helpful

Miinukset: Was not able to watch any movies throughout the flight

Plussat: just arriving home safe

Miinukset: No choice on Breakfast meal. No halaal meal

Plussat: reliable, on time, clean and efficient.

Miinukset: Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization.

Plussat: Not on the flight

Miinukset: Connecting flight was late

Plussat: Not much

Miinukset: The flight was delayed and now one wanted to help in order to make my connecting flight in Johannesburg to Windhoek. I missed it with 5 minutes.

Plussat: Cattle car

Plussat: New plane Courteous staff

Miinukset: Be entertainment offering Lighter style of food offering

Miinukset: The boarding process was just a free for all. Could not get tv to work, no help from crew. It would have been nice to get our passport control forms on the plane, instead of at airport. Other flights comeng in had theirs.

Plussat: The crew was useless. They spent the duration of the flight gossiping among themselves in the galley. In fact one was close to believing they were the Springboks because they spent the whole time in a rugby scrum in the back galley. One had to constantly ring for them to get their attention.

Miinukset: In addition, a male FA was so animated in conversation that his homophobic rant (not directly at anyone in particular) was particularly disturbing. Prior to check in, the heavily overweight female FA's brought on board absolutely humongous bags which they placed in the back luggage bins hogging at

Plussat: The crew was friendly, helpful and hard working.

Miinukset: Departure was delayed 2 hrs due to a leaking waterline. We stood on the ramp for 40 min waiting for the initial repair and after taxing to the runway, we turned back due to the repair not holding, going back to the bay for another repair which closed all 4 centre toilets.

Miinukset: I was not allowed to bring my carry-on luggage on to the plane. Even though I was permitted to carry it on the in-bound flight. When I surrendered my bag at the plane's door I was assured that it would be safe. Once I got to JFK and passed through customs, I retrieved my bag and the Laptop was gone!

Extremely Stressful boarding

Plussat: 1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities

Miinukset: 1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me.

Plussat: Nothing

Miinukset: Terrible customer service. Put my fiancé and I in separate parts of the plane.

Plussat: Nothing

Miinukset: Flight attendants were rude. Food was horrible. No leg space.

Plussat: the crew was nice and friendly. the blanket was nice and big

Miinukset: the entertainment screen wasn't very responsive. it would be nice to have more snack options (like chocolate, ice cream, etc.) like other airlines do for such a long flight.

Miinukset: 16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie.

Plussat: The food was good for airplane food.

Miinukset: We were moved to 8 different pairs of seats in search of video/audio systems that worked and were unable to find any that worked properly. That's pretty bad. I travel every year to RSA and used to use Delta. As a result of this trip I may revert back to Delta

Plussat: Not too late even though engine problem before takeoff

Miinukset: LEGROOM PLEASE. Also, for 16h flight a phone charger and an on-demand entertainment system could be considered.

Plussat: Seat was awesome. Paid for business class. There were actually 2 stewardess out of the four working. A blonde and a woman of middle east descent.

Miinukset: Business first class. I was waiting foe the doors to open and not ome stewardess told me it was wrong door. Ran down to catch bus . They were closing the doors. Told them wait i am business. Omly one on the tarmat. Bus stopped. Doors ope ed and a African young man said go on. He packed me in the eco

Plussat: plane felt comfortable

Miinukset: SAA always has problems with the tv screens, also the flight was empty and I asked for extra food during the services and flight attendant seemed to have a problem with it

Miinukset: They could stand to update their planes. The entertainment system is outdated and on both flights, my boyfriend’s audio was broken. Plus, no USB charging ports.

Miinukset: The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one.

Plussat: I didnt like anything about SAA business class

Miinukset: Seats have this kink in the middle when in flat position. No business class boarding, food was average to bad. Not impressed at all

Miinukset: Very small, old seats. TVs are old and small and very slow to operate.