South Bend hotellia

Plussat: it was great. Breakfast was wonderful

Plussat: veerything are great

Plussat: Great! We liked the K cups coffee machine.

Plussat: The Morris Inn is located on the beautiful Notre Dame campus so it is a great place to take a walk or run and there is a great campus bookstore nearby. The service and the rooms are great. The only minor drawback is that you either have to park your car about a five minute walk from the hotel or pay $20 for valet parting. We parked at the entrance, took our bags to our room and then parked the car ourselves and it was not difficult. This is really an outstanding hotel.

Plussat: location. willingness of staff to be very helpful. very nice room.

Miinukset: no.

Plussat: The campus of Notre Dame is a very special place for us. Visiting the grotto and the Basilica were the highlights of being there. The staff at the hotel is amazing - friendly and helpful. Whenever we have the opportunity to be in South Bend it is certainly the hotel of choice!

Plussat: Excellent location friendly staff

Miinukset: Nothing

Plussat: I did not like the entree that I selected but the staff was attentive and friendly.

Miinukset: Can’t think of anything

Plussat: Great location for Notre Dame visit and great staff- unique kind of place

Miinukset: Nada

Plussat: Nice hotel, great service

Miinukset: It was perfect for what we needsd

Plussat: Very clean and comfortable.

Plussat: Decor is lovely. Staff is very attentive.

Plussat: The best thing was the convenience right off of I80/90! Also the space was so clean and fresh when we entered.

Miinukset: Our bathroom, though sparkling clean had a shower stall that didn't fit the start level of the hotel. There was no tub and the shower stall itself was like a cell for water torture! It was too small for the size and spray of the shower head.

Plussat: Friendly staff, great breakfast, close to Notre Dame U.

Miinukset: No

Plussat: The place is very nice!! High ceilings and the bar area is sharp

Plussat: They had a good breakfast set up.

Miinukset: I had to check out early because of a family emergency and I called the manager and she was not willing to refund me the day that I did not stay she showed no remorse for my situation.

Plussat: Nice variety at breakfast. Rooms quiet. Like the availability of bar and coffee shop in lobby.

Plussat: Fitness center and friendly employees.

Miinukset: N/A

Plussat: Location is great - near I-80 and also easy to reach downtown. Rooms are quiet seem newly renovated with high quality linens and other amenities. A great fitness center, Starbucks stand, spacious bar and other gathering areas are available under one roof. And pricing are very reasonable.

Miinukset: Cleanliness issues plagued our stay this 2nd time: our room’s toilet was not clean and a horsefly in the room plagued us for hours. The front couldn’t help with either. When an unsupervised child dropped a waffle and cup of syrup on the floor during breakfast, an hour or more passed without anyone cleaning the mess - causing dozens of patrons to step in and spread syrup elsewhere. Hotel staff never appeared!

Plussat: Clean and great environment . Had a nice little bar and Starbucks!

Miinukset: No. It was great!

Plussat: The staff is amazing! Hotel employee was awesome and helpful. Will definitely return

Miinukset: No

Plussat: Nice clean room. The breakfast was a nice treat staff was friendly and helpful

Plussat: Quiet and comfortable with a nice breakfast and Starbucks in lobby.

Plussat: Clean, beautiful at the holidays! I'm so glad we came to this place!! My son goes to Notre Dame and we stay here often. This will be our place to stay from now on!!♥️ Everything about this place is absolutely perfect!!

Plussat: Very nice setting, away from the noise of the turnpike.

Plussat: Hotel had a great location to the University and had a wonderful breakfast

Miinukset: No, we were very pleased with our stay

Plussat:  

Miinukset:  

Plussat: Really clean and a nice staff

Miinukset: I enjoyed it all really

Plussat: Staff was very friendly and great. We were right next to Notre Dame and it was convenient to get anywhere we wanted.

Miinukset: Need new carpeting in the room. There was a big hole in the carpet by the closet.

Plussat: The receptionist in the morning was very helpful, willing to help out in any way.

Miinukset: We had some vehicle trouble on the the trip in and arrived at 12:00 am and they did not have my reservation. we then ended up with the worst room in the hotel, there was an outside bar across the street, the side door to the hotel next to our door and the kitchen ended up on the other side of our room. We were awoken early in the morning with the staff making breakfast, I went to check on what all of the noise was and found out we were next to the kitchen, that is when I found out that there were other rooms available. I learned in the morning that there were other rooms available and she could not understand why we ended up in room 114. I had a feeling that i was treated differently at check in because I booked my room thru Kayak instead of Ivy Court direct, I will not stay at this hotel again.

Plussat: Breakfast was the usual, not great, not bad. Loved the location and the cozy atmosphere of the Inn.

Plussat: It felt homey and the staff were very friendly. Nice breakfast.

Miinukset: The elevator was broken and we stayed on the 3rd floor. My mother and I have very bad knees. This was extremely inconvenient for us. I kept seeing bugs on the floor and crawling in and out spaces. I would recommend this place but I would mention problems.

Plussat: Very close to ND campus, free parking, excellent breakfast included, very courteous staff, great value for the price.

Miinukset: The bathroom tile and tub need a little TLC, they are showing their age. Queen size beds would be better than double size beds.

Plussat: Everything, Aurora was wonderful customer service

Miinukset: Nothing to say

Plussat: Owners were so hospitable and went out of their way to make our stay special. Bed was so comfortable I hated to get up. Breakfasts were a joy. Beautiful surroundings and delicious food. So relaxing!!!

Miinukset: Can’t think of anything to be honest.

Plussat: Very easy to get to. Nice landscaping and a great room

Miinukset: The parking area is a bit small

Plussat: Bed was so comfortable. Breakfast was beautiful and coffee was perfect. The antiques and quaintness of each room was wonderful. Owners were so accommodating and made you feel so at home.

Plussat: The place was a Victorian dream. Exquisite. And the in keepers were the loveliest people, can't wait to return.

Miinukset: Wish I had booked more nights.

Plussat: The room was very nice and the staff was friendly and inviting.

Miinukset: The floor of the shower in my room was not clean.

Plussat: The staff, location and amenities.

Miinukset: The stopped giving out one complimentary beverage from the bar.

Plussat: Nice and modern... bar and common area with pool table a huge plus. The staff for checking in were friendly and welcoming.

Miinukset: Didn't like the $15 to park in the garage at hotel when I seen signs in town that all the other garages were free.

Plussat: Great hotel!! Friendly staff and very clean!!

Plussat: Price gouging in action.

Miinukset: Poor lighting in the room. Could not adjust the temperature in the room.

Plussat: The hotel staff was excellent and so accommodating!

Plussat: The breakfast was ok, nothing great. The staff was extremely helpful, friendly, and took their time with you.

Miinukset: We liked everything!

Miinukset: Was given two queen beds instead of the kingroot reserved.

Plussat: Cool tall building.

Miinukset: There are no ceilings... a pretty strange construction/design choice that made the building feel dirty and unfinished. It's not bad... it's fine. I've just stayed in nicer hotels and paid less.

Plussat: The location is excellent for downtown activities. Great view of the city

Miinukset: I think if the hotel had been busier, the noise from other rooms and doors closing would have been annoying.

Plussat: Location

Miinukset: Still trying to figure out what the "room charge restricted " fee is.

Plussat: One of the best hotel bars I have ever been in, the bartenders were fantastic and their signature drink the flicker,was really good.

Plussat: Reservation was a mixup but Reservationist straightened it out.

Plussat: The front desk guy was very friendly! I forget his name but he was young and said he was from South Bend and went to IU. Gave us good suggestions.

Plussat: Customer service was outstanding!! the front desk & sweet server at restaurant in the morning (didn't catch her name, she was shorter & thin) both went above & beyond!!

Miinukset: Nope!

Plussat: Ease of finding good rate

Miinukset: Issue with booking.com stating I had an invalid card. Only way I knew it was corrected was seeing the debit from my bank account.

Plussat: Very friendly staff, and we loved the breakfast the next day. Really great deal for good food.

Miinukset: The restaurant in the hotel seemed a bit pricier than expected.

Plussat: We were very impressed with this hotel. Extremely convenient location for St. Mary's College, Holy Cross College, and Notre Dame. Particularly convenient for St. Mary's literally right next to the campus. You can walk onto the campus from the hotel parking lot. Very nice property with beautiful interior. The staff was extremely helpful and friendly. And the rates were extremely reasonable. Mindy checked us in and made us feel extremely welcome!

Plussat: Our service at the front desk was amazing. The room was clean, comfortable bed. We will definitely be staying here again!

Miinukset: Nothing

Plussat: I was worried because some of the hotels at ND are disgusting but this one was great. It was clean and safe. The free breakfast was a bonus. It’s very close to campus.

Miinukset: I asked to have our room cleaned twice and it did not happen. I told the staff and all they did was apologize.

Plussat: We really liked the hot tub and pool. After a long drive our family had a blast in the pool area. The breakfast was amazing!

Miinukset: Nothing negative. Loved everything

Plussat: Breakfast was good, items were replaced regularly, good quite good selection, also had ability to take items to go.

Miinukset: the pool was a litle tired, bedding was ok, pillows very soft. Are conditioning unit very loud.

Plussat: Nice interior and modern

Miinukset: Room was very high moisture. Felt and smelled wet and musty.

Plussat: Close to Notre Dame!! Our first time there, and I couldn’t ask for a better place. We left our rental at the property and they let me leave the keys to it at the desk. One less thing to worry about while enjoying our game day.

Miinukset: The bathroom wasn’t up to par.

Plussat: Cleanliness, spacious room, comfortable beds, workout room, generous breakfast , ample parking spaces.

Miinukset: It’s located slightly far off from everything.

Miinukset: The room had a musty smell

Plussat: The location to Notre Dame

Miinukset: The hotel room was very disappointing. The cleanliness of the hotel was below average. Poorly vacuumed, food on walls, and the bathroom tub was disgusting. There were rust stains on side of tub or cigarette burns, and the bottom of the tub was filthy.

Plussat: The hotel was very clean. Gym was cosy and clean. Lots of parking

Miinukset: The noise from above floor is irritating. I would try to stay on top floor only. There seemed to be no filtration in the pool.

Plussat: comfortable beds, great breakfast

Plussat: The hotel was very nice. We were pleasantly surprised when we arrived

Miinukset: I wasnt to happy when I was woken up at about 1:10am to an intoxicade man trying to get in my room. Then a few minutes later he was calling my room from the front desk. And he was saying his luggage is in my room. He ended up being at the wrong hotel

Miinukset: Shower door was broke so no shower

Plussat: The staff was exceptional. So friendly and kind. They also served breakfast earlier than usual because of early morning events happening in the area.

Miinukset: Microwaves in the rooms.

Plussat: people were nice, good service

Miinukset: stain on bed

Plussat: I could not ask for more. Across the street from Campus. Very clean and neat. Comfy rooms. A great experience.

Plussat: the night manager, was incredibly friendly and kind and even gave my son a free midnight snack.

Miinukset: The pool was a little cold.

Plussat: The location was great, right across from the University!

Plussat: Close to Notre Dame

Miinukset: It would be great to have a full length mirror in the room

Plussat: It was clean and the staff was very friendly and helpful

Miinukset: They charge you $11 a day to park in their parking lot. I was told I could park on the street to avoid the parking fee.

Plussat: You cannot beat the location if attending something at the University of Notre Dame. The hotel is quiet, clean and comfortable. Staff was very friendly and welcoming. Free outdoor parking and hot breakfast were a real plus!

Miinukset: The room layout was a bit odd. There was a small, misshaped section with couch and TV that was just slightly separated from the bed area.

Plussat: Would not stay again

Miinukset: Charged $11 for parking. Breakfast was completely wiped out all morning long. I mentioned something and waited for over an hour and nothing was replenished.

Plussat: Very comfy beds, welcoming staff, great location, great breakfast!

Plussat: The housekeeping staff was outstanding. Hotel employee was emaculate with her cleaning skills.

Miinukset: No

Plussat: There were rooms available.

Miinukset: Pool and hallways quite dirty.

Plussat: I loved the room, all the amenities and the location.

Miinukset: The refrigerator did not work so my dairy went bad and my drinks in a can were warm.

Plussat: Very friendly staff! Clean and comfortable bed! They were very kind to my dog!

Miinukset: No-but thanks for asking!!

Plussat: Clean, Breakfast was good

Miinukset: No dislikes

Plussat: There were kids (hockey players) that were running thru the halls knocking on my door all night and running. I reported it to the front desk and it continued. The same kids were in the pool splashing water on me and my friends and using bad language towards us. I reported them again and still nothing was done. I didn’t get any sleep and I will not recommend anyone stays at your hotel

Miinukset: There were kids (hockey players) that were running thru the halls knocking on my door all night and running. I reported it to the front desk and it continued. The same kids were in the pool splashing water on me and my friends and using bad language towards us. I reported them again and still nothing was done. I didn’t get any sleep and I will not recommend anyone stays at your hotel. I paid 287$ and I feel cheated.

Plussat: Cleanliness, Room amenities, breakfast and Football Cookies!

Miinukset: Bed was not as comfortable

Plussat: Customer service

Miinukset: No everythings was great

Plussat: Nice staff/hotel lobby was very nice

Miinukset: room was smaller than expected/refrigerator didn't work/rip in the sofa/noisy guests at 1am

Plussat: Friendly staff and location

Plussat: The staff was so friendly!

Miinukset: We had no water pressure for are shower. They moved us to another room. That room the refrigerator was not working. We had to throw away are food. The staff was not helpful at all.

Plussat: Very friendly. Here for Notre Dame game. Place all decorated for game. Staff wearing fan gear.

Plussat: Room was clean

Miinukset: Hot tub was not working correctly

Plussat: Close to the stadium

Miinukset: Beds was so small

Plussat: As a Notre Dame Fan they have a shuttle to and from campus plus on game days the team stays at the hotel which I wasn’t aware of! But met a lot of players which was awesome! Great clean hotel!

Miinukset: Nothing!

Miinukset: Beds were uncomfortable

Plussat: Location and the amenities. Very clean and I got to hang out with the team, since that happened to be their Hotel of choice !!

Miinukset: Nothing at all

Plussat: The customer service was outstanding! We did appreciate the size of the tv and the large refrigerator! The bathrooms were neat and clean

Miinukset: I stayed here with my partner and he is 6’6” and the bed seemed entirely too small compared to other hotels we’ve stayed at in the area! It seemed it was a full bed instead of a queen

Plussat: It was very clean

Miinukset: No

Plussat: Reception personnel and electrician were friendly and helpful.

Miinukset: I had to report that the refrigerator was not working. A hotel electrician discovered that it was unplugged! One morning I left a $10 tip for the maid. Late that afternoon I returned to the room to discover a used coffee ground pod still in the coffee

Plussat: Everything comfortable beds peace great house keeping

Plussat: very clean. Starbucks and a pool are a plus.

Miinukset: Oversized vehicle parking is a joke. 5'8 garage. No mini fridge in room. Gift shop snacks / drinks very limited. Small rooms. No continental breakfast.

Plussat: Very nice staff . Hotel is close to river,bars, restaurants . Best place in South bend by far

Plussat: Close to airport for early departure. Clean, nice room

Plussat: Nicest front desk guy I've ever dealt with. Quick, friendly and talked football with me and my son. It's nice to have someone friendly greet you after a 5 hour drive.

Plussat: Close to airport and convenient to rental car return.

Miinukset: It was perfect for us. We did think that it was a little strange that the front door locked at 10:30 and only side entrances, which were not convenient in bad winter weather were the doors expected for us to use. The woman seemed a little put off that we knocked to get in as we did not see another way in. There should be a note or something it seems.

Plussat: The location to South Bend Airport is great. The bathroom upgrade is nice really liked the lighted mirror.

Plussat: Location, Location, and Location! Different excellent restaurants for breakfast and dinner were both within a half-mile from the hotel. The hotel was very close to the airport.

Miinukset: No, not really.

Plussat: Easy check in and out. Free breakfast.

Plussat: It was clean and quiet

Plussat: close to a breakfast restaurant. easy to get to. close to the casino.

Miinukset: front door was locked when we arrived at 1 am. several loose floor tiles in our room. bed was not comfortable. very noisy bathroom fan.

Plussat: Breakfast

Miinukset: It is fine

Plussat: Easy access. I drove from Michigan with no problem. I was there before I knew it. Few turns. Few lights. Light traffic. Big parking lot. I protect my car by parking distant from other parkers. There was plenty of room. Check in was quick.

Miinukset: The only negative was that the shower had little water pressure. It was quite poor as showers go. TV choices were limited. No DVD player (I brought some). Breakfast had limited choices for me (diabetic). The sausage was terrible.

Plussat: Easy to deal with. Kind. Professional. Give them all a raise!

Miinukset: They were awesome.

Plussat: Location and room were good. Breakfast was above average for a warm meal. Checkout staff was much better than checking in.

Miinukset: I arrived late, she couldn't find my reservation, not very cooperative, a definite attitude, there was a communication issue. The room had a desk but no chair to work at the desk. Poor water pressure during my shower. Checkout staff was much friendlier.

Plussat: Bed was comfy, AC worked well, larger bathroom, friendly lady working at the breakfast area.

Miinukset: Towels smelled like they'd been washed with kitchen towels. Shower was really high with moderate (at best) water pressure. Untrained clerk at check-in.

Plussat: Good room for good price

Miinukset: None

Plussat: Location.

Miinukset: The parking lot was icy. No salt/sand was put down to help from slipping. The eggs were terrible. They were scrambled, kept in a warmer with sausage and gravy. I thought that was why they tasted bad until I tried some hard boiled ones. They were bad too.

Plussat: This was a great stay, almost right off of 31 where we were wanting to be. The front desk person was very courteous and almost everything was as expected.

Miinukset: It was pretty clean although we found someone's empty food wrapper at the edge of one of the beds. Very clean so I could see this as an oversight for sure.

Plussat: Cleanliness.great,.but the staff was so accommodating and hospitible.

Miinukset: We had a king size bed. Mind of saggy in the middle

Plussat: The front desk staff was very helpful when it unexpectedly snowed and we had taken the snow brush out of the car!

Miinukset: Hot tub was not working either of the two days we were there....very disappointing! The wind was blustery cold and it snowed 2-3".

Plussat: Arrived late so it was nice to be greeted by friendly helpful staff

Miinukset: I don’t expect anything special with complimentary breakfast. This was the worst I have had.

Plussat: Great breakfast! Clean & comfortable room. Staff very friendly & helpful.

Plussat: Breakfast Eggs and sausage was great. The coffee was prefect. Thank you Olive

Plussat: Convenient

Miinukset: Only issue was regular coffee was not replenished second day

Plussat: Front desk employees were great. Room was clean, nice comfortable bed. Breakfast was good. We stayed here for the Garth Brooks concert at ND stadium, location was great!

Plussat: Hotel hallways smelled no air

Miinukset: Noisy location

Plussat: Design of room was unique and pleasant. The breakfast nook and food was very good. Bathroom was immaculate. Lots of options on cable tv.

Miinukset: Unfortunately, the closet space was rather small.

Plussat: The bedrooms and bathrooms were very clean and the decor was pleasant.

Miinukset: The pool was freezing

Plussat: Check in was quick.

Miinukset: Breakfast hours were not extended on weekend. Breakfast seating was limited - esp for a ND home football game weekend. Did not have real dairy creamers for coffee (this is the midwest!)

Plussat: Convenient location

Miinukset: The tv was tiny. Pillows were uncomfortable. Breakfast was the absolute worst I've ever had. Cold sausage and so called eggs. No oatmeal even.

Plussat: The breakfast was good. The pool was nice and warm and didn't have the strong chemical smell like most

Plussat: Located by airport

Miinukset: When I first walked in the room there were a pair of men’s dirty underwear left on the floor ! I did call front desk they agreed to move me to another room because hotel staff was gone for the night and I guess he wasn’t about to touch no dirty underwear lol . The new room was better , but I did notice some kind of drink splash on the wall in the bathroom. The cleaning crew definitely needs to do better. I guess you get what you pay for . Breakfast was very bland and basic .

Plussat: close to stadium

Plussat: Front desk staff was courteous and prompt.

Miinukset: Was sent to first that was not ready. It was still dirty and had not been cleaned.

Plussat: This is a good choice if you have an early morning flight out. Very close to the airport.

Miinukset: Not for extended stay as nothing is around. Area could be Sketchy at night. I do not like how they jack the prices way up 4 X regualar rate when there is a football game. But I guess all of the hotels in South Bend do it :(!!

Plussat: Ease to the airport

Miinukset: The bedspread had stains on it

Miinukset: The pillows were very small for the bed size. The bathroom toilet/ door/paper were tight up against the wall. We are average size people and it was tight. I’m not sure how this would work for a heavy person. The design of this space is very poor.

Plussat: Good price

Miinukset: Complementary breakfast is not good

Plussat: Nothing the stufff was very RUDE! Management was awful

Miinukset: The stuff was Rude

Plussat: Proximity to Notre Dame/Saint Mary's and to the Toll Road.

Miinukset: It was ok. Nothing good...nothing bad.

Plussat: Price and location

Miinukset: My room smelled strongly of mildew and dampness

Plussat: Location, very clean

Plussat: It was clean and quiet.

Miinukset: Walking noise from room above was unbearable.

Plussat: Location and price. Great overall. Thanks.

Miinukset: Not really. They said queen bed but was the smallest queen I've seen but it was fine.

Miinukset: Upholstery and carpet badly stained/worn probably due to heavy use during Notre Dame football games. Needs replacing or better yet replace with hardwood. That is the reason I booked here because the pictures showed hardwood. Pictures didn’t match the room.

Plussat: The alone time

Miinukset: Nothing

Plussat: Because we signed up for rewards we got a better room.

Miinukset: The taxi service whose cards are at the desk was a joke. In my opinion, recommending them should stop. 2 workers were in the taxi that took an hour to get to us, but when they got out they worked at the hotel and I am positive they were both high. The lady receptionist we checked in with was fine, courteous and nice. The girl we checked out with literally would only speak to my boyfriend. And was definitely flirty and it was inappropriate.

Plussat: Friendly staff, quiet, ease of parking, good breakfast, very clean

Miinukset: No, all was good

Plussat: Great location, friendly and professional staff, modern and clean, spacious rooms.

Plussat: I, OF COURSE, LIKE THE BEDS. MOST OF THE STAFF WERE EXCEPTIONALLY FRIENDLY.

Miinukset: WELL DEFINITELY THE BREAKFAST SELECTION. I TALKED OUR FRIENDS INTO STAYING AT A HAMPTON INN. THEY HAD NEVER STAYED AT ONE BEFORE. I WAS VERY DISAPPOINTED AT THE LIMITED SELECTION OF FOOD, AND FOR THREE DAYS THE SAME POTATOE DISH. I DIDN'T THINK IT MATTERED IF THE HAMPTON INN WAS A SMALLER PLACE VS. A LARGE ONE. I JUST ASSUMED THEY WERE ALL THE SAME. NEVER RAN INTO THIS BEFORE. NOW, FOR WHAT REALLY HAS ME UPSET. IT WAS BAD WEATHER WHEN WE ARRIVED. THE SECOND NIGHT WE HAD GONE OUT FOR DINNER. NO DRINKING WAS INVOLVED. I WAS GETTING OUT OF THE TRUCK AND I SLIPPED AND FELL ON A LARGE PATCH OF ICE OUTSIDE THE TRUCK. I HIT MY HEAD AND ARM ON THE TRUCKS RUNNING BOARD AND BRUISED MY HIP. MY HUSBAND WENT IN AND TOLD THEM ABOUT IT, AND WE FILLED OUT A REPORT. WHEN HE RETURNED THE REPORT TO THE FRONT DESK, HE TOLD THEM WHERE THE TRUCK WAS PARKED AND TO GET SOME SALT DOWN. WELL, IN THE MORNING WE WERE LEAVING FOR BREAKFAST, BECAUSE MY FRIENDS WOULD NOT EAT THERE, AND NO ONE HAD PUT ANY SALT DOWN. THEREFORE, WE HAD TO VERY CAREFULLY TRY AND GET IN OUR TRUCK. PLUS NO ONE EVEN BOTHERED TO SEE IF I WAS OKAY. ANOTHER ISSUE WAS WE LIKE TO PLAY CARDS AND GAMES, AND WE ALWAYS PLAY IN THE LOBBY OF THE HOTELS WE STAY IN. THIS LOBBY WAS SO COLD MY FRIEND HAD TO KEEP HER JACKET ON WHILE WE PLAYED CARDS. I ASKED THE FRONT DESK IF THEY COULD TURN THE FIREPLACE ON, AND THAT NEVER HAPPENED. ALSO, THE HIGH TOP CHAIRS WERE QUITE WOBALLY. IN MY PERSONAL OPINION THEY ARE NOT GOING TO LAST LONG, AND SOMEONE WILL END UP FALLING OFF OF THOSE CHAIRS. ALSO,MY HUSBAND WENT TO CHECK OUT THE POOL, BECAUSE I ALWAYS USE THE POOL WHILE WE ARE TRAVELING. HE SAID IT WAS SO COLD IN THERE THAT I SHOULDN'T EVEN BOTHER GOING DOWN BECAUSE I WOULDN'T GO IN IT ANYWAY. I CAN HONESTLY SAY THAT I HAVE NEVER WRITTEN A REVIEW LIKE THIS BEFORE. I DON'T KNOW WHAT MANAGER, IF ANY, WAS ON DUTY, BUT PERHAPS THERE NEEDS TO BE SOME FURTHER TRAINING WITH THE STAFF AND MAINTENANCE.

Plussat: Location for my work

Miinukset: Breakfast offering could have been better and less than typical Hampton standards Business work area unsatisfactory

Plussat: Love the suite

Miinukset: There were kids running up and down the hallway all afternoon and they could be heard and felt in our room.

Plussat: Good location, clean, modern, bright.

Miinukset: Although the linens were nice the mattress was terribly saggy. With two adults it was a bit like sleeping in a hammock. The breakfast was also not very good compared to other hotels in that price/star range. The eggs were so dry they were almost sandy.

Plussat: Location

Miinukset: No maid service for all 3 days despite asking. I had to empty my own garbage and exchange towels each day. This despite telling cleaning people we were leaving as they were in hall right outside room.

Plussat: Location

Plussat: Big room for the suite, smoothies at breakfast, warm swimming pool, exercise room

Miinukset: Starting to get a teensy bit worn.

Plussat: Location

Miinukset: Room not the cleanest on arrival and not cleaned at all the next day.

Plussat: Staff was wonderful

Miinukset: Unfortunately, there was a lacrosse team staying the weekend we were there. They were loud, unruly and made a mess through out the hallways. I told one of the staff that he was a saint for putting up with them. He responded, this is how it always is

Plussat: Nothing wonderful about experience. Most of employees were just sitting around when coming and going from hotel. It seemed the employees eat buffet food at all hours, but not hardly anything on buffet for guests. They come in room before you can respond.

Miinukset: The buffet was pretty empty. We did not even attempt to eat there the 2nd day. The employee did not seem to care about guests, but was eating the food herself. They came in our room before checkout time and I was in shower. She did not even given time

Miinukset: Desk clerk couldn’t get interested in serving customers. Played with her phone while lounging in the lobby. Very offputting

Plussat: Location and price

Miinukset: Room temperature control did not work and air temperature was hot.

Miinukset: Cockroaches in my bathroom...

Plussat: I like the kitchen and that the rooms even bigger than a normal hotel room

Miinukset: It was hard to get signed into the internet but once we figured it out it was ok. I did not like the smell of the room when I walked in the first day but it got better on the 2 nd day

Plussat: Very comfortable bed, pet friendly, good location for us.

Miinukset: not very many good restaurants close by

Plussat: The room was comfortable, clean and quite.

Miinukset: The ice machine in the room was broken and kept making ice throughout the night spilling over in the freezer and waking me up. The coffee maker was broken and no creamer in the room.

Plussat: Hotel room was nice - 1st room they gave me had been not cleaned and they had to switch us to another room - Room was clean and very comfortable - Unaware they did not do daily room cleaning, but not as important to us as we were at ND game most of time

Miinukset: 1st room they gave me had been not cleaned and they had to switch us to another room - Room was clean and very comfortable - Unaware they do not do maid service daily - not a big problem as we were at ND game/Campus most of time -Bed was great

Plussat: Staff very friendly and nice! Beds were so comfortable and room was very clean!

Miinukset: There was no breakfast and pool was gone.

Plussat: The linens and rooms were very clean!

Plussat: First time staying at this hotel and we were very pleased. Appears to be newly renovated. Rooms were clean and beds were comfortable. Will definitely consider staying in the future.

Plussat: Is was comfortable.

Miinukset: Needed another chair.

Plussat: The room was 78 degrees when i got there. The side door where i parked closest to my car would stick and i had to walk all the way around to the front to get in. I turned the heat completely off and by 1am (i arrived at 4pm) the room was atill 74 degrees. I had to sleep woth the window open and a draft to get the room below 70 degrees (i usually like 68) also housekeeping knocked at 11:04 asking us when we were checking out. Really? I could see 1130 but the hotel was empty and no one was waiting to get our room.