Hotellit lähellä Chicago O'Hare Intl

Plussat: Location Unique character, seemed like a local hotel, not just another chain hotel Courteous shuttle drivers of complimentary ORD shuttle, Very helpful, courteous, well trained front desk personnel Walk to restaurants,park Clean, bright, safe

Miinukset: No

Plussat: Parking

Miinukset: Fridge was turned off.

Plussat: location and room/breakfast

Miinukset: Front desk staff upon check in was rude

Plussat: Everyone was very helpful and accommodating. The hotel was close to the Donald J. Stephens Convention Center, so that was a plus. It was also near many amenities (i.e. restaurants, parks, shopping centers, etc.)

Miinukset: It was just odd that there was not a fan in the bathroom.

Plussat: Great location, clean, updated!! A hidden GEM!! Excellent price!

Miinukset: Elevators were so slow and then when one arrived the housekeeping entered first! Needs a service elevator!

Plussat: More upscale decor than most Hamptons that I've been in. The whole experience rated more than the 2-1/2 star rating that this chain usually nets.

Miinukset: No.

Plussat: Everything...zero complaints. Whenever visiting the Chicago area, this hotel will be my home away from home.

Miinukset: Zero complaints of any kind.

Plussat: Love the location and a very nice and clean hotel and breakfast was great

Miinukset: I hate the you charge to park. For the price it should be invluded

Plussat: Room was nice. Staff was professional. Good location for me.

Miinukset: Was very surprised to be charged $17 a day for parking my car. This was not a downtown, highly congested area. I looked on the site before booking for any extra charges like this and did not see anything showing extra charges. Disappointed in this.

Plussat: It is close to the AAOS headquarters. It is very close to the airport.

Miinukset: It is not close to anything else.

Plussat: The place was beautiful and clean. Very accessible, with all the needed amenities right in the neighborhood. The staff was marvelous.

Plussat: Really nice staff and i loved the pool nice area too

Miinukset: Something i didnt was that whwn i was in the room the staff opend the door two times but they did apologise .

Plussat: Room service was awesome. King size bed super comfy.u. nhc CNN DC

Plussat: Excellent value and room design and spaciousness

Miinukset: Hassle to get online: last name is hyphenated and had to visit desk to resolve issue.

Miinukset: Bed could have been more comfortable.

Plussat: Near Outlets?

Miinukset: 1. No microwave, that’s fine, there is a refrigerator full of stuffs for sale so you can’t use it, open the door, take any thing out longer than 45 secs, it is billed, be aware. 2. Wall as thin as a piece of paper, can hear lots of stuffs, bath room flush, shower, people talking, etc from other rooms. 3. Our room is underneath the laundry room, OMG, washer and dryer roaring for all the day. 4. Parking, $26 daily. Went to there as it was described “luxury”, so disappointed.

Plussat: Loved the valet! And the Starbucks on location! The restaurants were great!!

Miinukset: Did not like the pillows. I woke up with a stiff neck both mornings.

Miinukset:

Plussat: Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.

Plussat: Location was great. Hotel was excellent value.

Miinukset: K cup still in Keurig from previous guest

Plussat: Didn't attend due to not being able to get to the hotel.

Miinukset: Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?

Plussat: The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.

Plussat: Nothing much

Miinukset: Pay to park even though it was that far from city, bad bathroom, no complementary breakfast

Miinukset: We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.

Plussat: Two independent restaurants immediately adjacent to hotel

Miinukset: Uninviting atmosphere

Plussat: Space in the roomnothing

Plussat: The rooms were new, clean, well furnished and well designed. Staff was friendly and attentive and the location is close to the airport and rental car returns. Just about as good as it could be.

Miinukset: It was cold outside.. just kidding.. there was nothing objectionable.

Plussat: Breakfast

Miinukset: Dated, rooms not very clean, room doors are glass with curtains (not very practical), interior of rooms beat up, dated, and in need of serious renovation. Not typical of other Embassy Suits I've stayed in.

Plussat: Stuck in Chicago due to missed flight. Family of 6. Priced hiring a car to make the 3 hour drive home but was quoted twice as much as the room rental. We stayed overnight, caught the morning flight and are glad we chose to stay. I can't stand most included breakfasts at hotels. I hate institution eggs and microwaved bacon. Refreshing to have omelets made to order. Good selection of extras like French toast (made on the griddle) sausage, scrambled eggs, bacon etc. Room was excellent too.

Plussat: Great location for shopping and restaurants.

Miinukset: Rooms need to be updated and staff are not as friendly as I'm accustomed to when staying at Hilton Honors properties. Elevators are slow, so wait time can be longer than expected.

Plussat: We liked the location being close to the convention center.

Miinukset: The whole building was vastly under staffed. We could see the frustration in the eyes of the existing staff. Management was overwhelmed and appeared not to have proper training or experience. The elevators were not all operating and it took far too much time to get from the top floor to the lobby. The breakfast was cold and under cooked. On the last day of our stay the D.E.A. made a bust and was running around with guns drawn, while looking for someone. This made the reason for hearing people knocking on the door in the next room all night clear. I will be staying at the Hilton next year.

Plussat: We loved everything! Mostly, we loved the attitude of the staff. They made us feel welcome and went overboard to be helpful.

Miinukset: Didn't like having to leave.

Plussat: The room, the fact that there was a restaurant,and a breakfast

Plussat: The hotel's facilities are excellent. It offers a breakfast as part of the room package that's wonderful; a chef cooks omelettes to order and there are a wide variety of other great breakfast items to add to your plate(s).

Miinukset: The hotel's staff was very cordial, however I had a concerning experience with the reservations staff. As is my practice, I called the hotel the day of my arrival (May 23)to confirm my reservation. I was advised that no reservation had been made in my name. The clerk apparently searched for it in a variety of ways, but was unable to locate it. I eventually made another reservation through hotel staff. When I arrived at the hotel for check in, the counter clerk found both resrvations. She kindly canceled the second reservation (without penalty). No one seemed to know why my Booking.Com reservation was not visible (made on May 14) was not found by the hotel staff person I talked with earlier on May 23.

Plussat: Liked the valet parking, the breakfast that's included, and its location in relation to the Stephenson Convention Center. Comfy bed.

Miinukset: Poor service in the tavern, we walked out in anger. Coffee supplied in the rooms was just nasty tasting (Rain Forest French Roast, Yech!)

Plussat: Spent overnight at thew hotel. Good service and helpful staff.

Plussat: Enjoyable and quiet

Miinukset: $review.cons

Plussat: That room had stained bed sheets n pillow cases not a cleans as I expected and the area was terrible

Plussat: Friendly staff and the pool was nice

Plussat: Pool

Plussat: The quality of the rooms and the way they hotel staff treated me

Miinukset: The first time I stayed there no one came to clean the room for days

Plussat: The location

Miinukset: The shuttle wasn’t available and I wasn’t aware prior to booking.

Plussat: I loved how quiet the hotel was during our stay. It was also very close to pretty much everything that we needed.

Miinukset: The staff at the front desk was very nice. However, the first night there my fiancé and I attempted to eat dinner at the hotel and were completely ignored after asking where to sit! No eye contact or acknowledgement...we had to go elsewhere to eat!

Plussat: New. Friendly staff. Shuttles to hotel made that easy for us!

Plussat: Staff was incredibly friendly, polite, professional and accommodating. The room was very clean and really nice, loved the decor of the whole hotel. The food was very good.

Miinukset: No.

Miinukset: They didn’t have a room for us when we arrived.

Plussat: Friendly staff and nicely appointed rooms.

Miinukset: On a busy thoroughfare.

Plussat: Nothing

Miinukset: The room was dirty bathroom had mold in the shower. The cable was not working in the room. I request a full refund

Plussat: Great place , staff nice , shuttle service great

Plussat: all staff exceptional friendly, prompt service great location to the airport breakfast also very good

Plussat: Handy to the Allstate Arena in Rosemont, Ill Our purpose in staying at the motel. Nice Breakfast!

Miinukset: No Indoor swimming pool.....

Plussat: Breakfast was good. Room was spacious.

Miinukset: Provision for basic things like shaving blades

Plussat: Efficient management Everyone is friendly Good facilities Comfortable studio suite

Miinukset: Gym is a little small Far from city, but close to highways and train

Plussat: Ease of getting from O’Hare and back. The staff was excellent, checking each day to ensure our comfort and pleasure. Dry clean and beautiful!! Would stay again on my travels!

Miinukset: Nothing!!

Plussat: Clean setting and great staff

Miinukset: More verity in food selections.

Plussat: Big room

Miinukset: No free wi-fi

Plussat: I was only there for half a day for a layover. The staff was really nice and professional. They were able to move me to a different room when mine began smelling of cigarette smoke. They also retrieved my kindle from the previous room when I forgot it.

Miinukset: The hotel itself was older/not in the best condition as portrayed in the photos

Miinukset: No microwave or mini fridge in the room and room service was a little pricey. Bathroom wasn't as nice as I expected

Plussat: The facilities and staff were very nice. The restaurant and bar staff very friendly and accommodating. Room was comfortable and spacious. Good location.

Miinukset: We booked a king bed but during check in was told the website I used is whatever is available. Wasn't happy about that. They did switch us the second night when one became available for the rest of our stay. The website thru Kayak was GetaRoom that booked the room. So I suggest to confirm your type of room before you stay if you go thru that website.

Miinukset: There was no warm blanket on the bed. It felt like there were 5 sheets stacked together but no warmth. Room by the elevator was noisy. Not handicapped and was put in handicapped room which was kinda annoying.

Plussat: Rooms were really big, great staff, clean hotel

Plussat: The young woman at the front desk was exceptionally helpful. She was extremely pleasant and helped me out immensely. I can't remember her name exactly, but I believe it started with a K.

Miinukset: The service at the hotel bar. I stopped in twice over the weekend and could barely get the bartender or server's attention long enough to place an order or even pay the check! They were both eastern European.

Plussat: cost effectiveness

Miinukset: no room service, no hot water pot in room

Plussat: Nice room to break trip

Miinukset: Room was a little cool

Plussat: great bedding and towels i loved the shower

Miinukset: worst experience for shuttle!!! i called at 1111 pm shuttle was 7 min wait, called again at 1130 said 10 min more, called third time at 1150 and driver claimed stuck in traffic at T3!!!! i dont buy it, he showed up at 12!!! 50 minutes after i called!!! supposedly shuttle runs every 30 minutes..... terrible and no offer to compensate from the desk

Plussat: very comfy and conveniently located near the airport

Plussat: My flight was delayed so I booked the Holidays Inn to stay in Chicago for one night, and luckily, they did have availability. The room was bigger than my expectation. It has two beds in two separate rooms, which was very spacious. The facility was complete, and the staff at the front desk was friendly to me as well. It was an enjoyable experience to me overall compared to the horrible flight back to Detroit.

Miinukset: The only thing that bothered me was that the cleaning needed improving because I was bitten by something in the thigh when I woke up, and I also discovered one tuft of long hair on the surface of my pants, clearly, I was staying alone in the hotel.

Plussat: From the get go my wife and I didn’t feel very welcomed for a company in the hospitality business. We called from the airport for information about the shuttle after a long day of travel. The gentleman on the phone didn’t seem to interested to work with us. He just kind of told us the can’t do something. Didn’t seem interested in making an effort to make us feel welcome. When we got there they just seemed like bored high school kids and that explained why they didn’t seem like they wanted to help me. Finally at the end was when we felt welcomed, the shuttle driver taking us back to the airport was very friendly and giving great advice and suggestions about our visit to Chicago. At the end is when I felt welcomed.

Miinukset: See above

Plussat: not much at all

Miinukset: have to pay for parking my car in the parking lot have to pay for a cuppa coffee in the hallway The staff was very rude The room has a smell to it too far away from everything I would not recommend the location to anybody

Plussat: close to airport

Miinukset: shyuttle was very confusing there are multiple holiday inns in th earea. long wait.

Miinukset: When I check out the staff at reception desk refused to give me a recipt. They said that they did not charge my credit card. Though this is tackled through booking.com, the experience is bad to me.

Plussat: Shuttle bus is convenience. The receipt is supplied in time.

Miinukset: The price is pretty high.

Plussat: excellent service. very clean and confortable.

Plussat: The close proximity to O'hare airport.

Miinukset: The fact I couldn't receive room service before 7am.

Plussat: Stayed here one night on a trip to Chicago. Was a good value for the money. The rooms are very nice and the hotel is in very good condition.

Plussat: Didn't know breakfast came with it. We were not shown which way to our room Not told if there were a place to eat there. Staff soft spoke difficult to hear. I asked her to speak louder several times

Plussat: Nothing special, just a solid, nice clean hotel at an excellent price. Decent food in the restaurant at reasonable prices.

Miinukset: Airport shuttle is free, but it was an hour late to pick us up because of traffic. You also have to walk 10 minutes through O'Hare with luggage to the spot where they pick you up, and it's hard to find. Not worth it. I suggest taking a taxi. But once we arrived at the hotel, everything was fine.

Plussat: Close to airport. Reliable shuttle. Very clean hotel. Good bar & restaurant onsite- very reasonable prices. friendly staff. Spacious room with comfortable furniture.

Plussat: The staff was super friendly and helpful. The free shuttle to anywhere made my life so much easier - they took people to different restaurants, to shops, even to a playground. The beds were very comfortable and the rooms were clean.

Miinukset: the outside appearence of the hotel is not impressive at all - dont let it decieve you!

Plussat: Staff very friendly and helpful. Lobby area nice and clean, giant flat TV screen for sports fans. Our room very clean and quiet. Bed comfortable, and no bad odors. Complimentary breakfast was adequate. fresh fruits, muiffins, waffle maker, cereal, toaster, juice, coffee- something for everyone. If not there is an IHOP just a few miles down the road that has EXCELLENT service and food!

Miinukset: bathroom was too small with no sink and no exhaust fan. Had to brush my teeth, do my hair and put on make-up in front of my fiance......Girls need privacy!!!!

Plussat: The people were very friendly and helpful, the rooms were beautiful and clean. As far as location, the train station was a simple walk up the street and took you directly into the center of the city. Dinning was pricey at Gibson's but it was delicious and the service and food was wonderful.

Miinukset: More reasonably priced dinning areas are quite a distance up the street, which left your options fairly limited if you wanted quick and cheap. And even if you made the walk your options were limited.

Plussat: All in all a great experience. If you're wanting a hotel close to the airport this is great, it's not really close to anything else. Breakfast wasn't included and I think at the price it should have been. Besides that, I enjoyed my stay very much.

Miinukset: Treadmills were not in good shape

Plussat: It was in a fantastic location. We could walk almost anywhere from where we were staying. Spacious room with nice amenities. Surprisingly quiet stay despite the fact it was during the weekend of Chicago Comic Con. And the service was good as well. Overall, a nice, comfortable hotel, but nothing super special.

Miinukset: As the same with everyone else, parking really takes a toll (pun slightly intended). And I guess, for the price, I expected something just a little nicer. You're mostly paying for the convenient location, which granted, it is. I would stay again but only after exploring other options.

Plussat: Clean, king bed, rate was okay. Parking was relatively cheap.

Miinukset: Location was poor for getting anywhere, limited food in the area, Starbucks inside hotel was unpredictably open/closed all weekend apparently at random. Internet was expensive, and I had to pay $12.95 per day per device, so my wife and I had two phones and two iPads, very expensive, so limited connectivity. Parking was only relatively cheap if you didn't use your car all weekend; hardly anything in walking distance, so cab or pay double for parking to take your car anywhere. Location very difficult to access from freeway; you have to drive past restricted exit, get off, turn around, get back on, drive back to hotel exit. We will not stay there again.

Plussat: Was warmly welcomed with a friendly smile and great service at the front desk...and enjoyed the warm cookie on my way up to my room. The bed was comfortable and had a good night sleep.

Miinukset: Wish the parking was free and not confusing when parking. The room was clean, but could be updated with a fresh new look...a little dated.

Plussat: Location was perfect to catch a train to Chicago. Staff was friendly and very helpful. Late night food in the lounge was very good.

Miinukset: Hot tub wasn't even bath water warm and the pool was cold. We found used soap on the bathroom counter when we checked in. We had to pay two days of parking because we went over 24 hours. Since the hotel suggests parking early and taking the train into Chicago, it would have been nice to get some validation for part of the parking time. They told us there would be additional charges if we parked and left for a while then parked again, but no warning about going over 24 hours of continuous parking.

Plussat: The hotel, staff, and location are great.

Miinukset: But for the second year in a row on a Saturday night the fire alarms went off in the very early morning evacuating the guests. So in a good hotel we failed to get a good nights sleep.

Plussat: The location near the airport was the only thing that I liked about the hotel

Miinukset: The service, the noice, the upkeep, the housekeeping

Plussat: Comfortable bed. Good buffet breakfast. Convenient for the conference centre. Pool

Miinukset: Not really. Of its kind it was good.

Plussat: Caught a weekend rate that included breakfast. Very nice.

Miinukset: Initial trouble checking in but that may have been a booking.com problem. My middle initial was put in front of my last name so my name did not seem to be in the computer. Fortunately I had my confirmation page with me and they were able to take of me right away.

Plussat: Quiet location. Clean facilities. Staff were very helpful and accommodating. Good food. Great cookies!

Miinukset: No.

Plussat: We had a very early flight so needed to stay near the airport. This hotel is about an hour away from Chicago by train. The trian is fine during the day but I would not want to be getting off at the local airport station (near the hotel) at night time. A taxi costs about $30. The hotel room was spacious and very clean with a very nice bathroom. The restaurant has a very limited menu but the food is good. The breakfast continental selection was excellent; the hot food was not so good.

Plussat: Liked the warm cookie upon check-in, lemon ice water in lobby and updated rooms and restaurant.

Miinukset: $review.cons

Plussat: It was convenient to airport,and had a reasonably good food and bar service.

Miinukset: $review.cons

Plussat: The express checkout

Miinukset: $review.cons

Plussat: CLose to were business meetings being held.

Miinukset: $review.cons

Plussat: clean, access to O'hare

Miinukset: No pool, pay internet

Plussat: Convenient location, staff was extremely nice and helpful.

Miinukset: No exhaust fan in bathroom just a big hole. Problems with the cooling system.

Plussat: Room was spacious and clean. Also, great customer service!

Miinukset: I liked everything!

Plussat: The staff was extremely courteous and professional. The gentleman that checked me in was very gracious and attentive.

Plussat: 1. first handicapped room given was funky. 2. second room was on a different floor 3. air conditioner did not work in second room well 4. toilets are too low 5. no micro wave oven 6. charged for water and parking

Miinukset: only good thing was it closeness to Arena

Plussat: The hotel is very conveniently located by O'Hare and the staff was incredibly nice and very helpful. The building and facilities are a bit dated, but nothing that would prevent me from returning. It had everything I could ask for along with convenient airport shuttle. Nice bar and restaurant too.

Miinukset: I can't really nitpick anything of consequence. The rate was not very low, but I did book this last minute due to flight cancellation.

Plussat: The room was clean. It looked clean. It smelled clean. The bed was comfortable. The room was quiet. I would stay here again.

Miinukset: My room was in need of a better update. The room looked very modern but had a lot of qwerks. The room had 2 TVs but only one of them worked. We did not complain but notified the staff and they were going to fix it. The toilet tank cover was not correct for the toilet. At the corners I could see into the tank. The room was separated into 2 rooms by a door with a bathroom in the middle. The bathroom door had to be closed in order to get from the bed room to the sitting room. The overall hotel had very modern finishes but some of them were poorly executed. For example the wallpaper was very trendy but sometimes the pattern was lined up and sometimes it wasn't. Overall the staff was great and the room was clean and compfortable. If you need a quick overnight stay, this place is great.

Miinukset: They refused to refund my money which I have not checked inn I cancelled my booking an hour later after I booked.

Plussat: room was quiet and had good black out drapes

Miinukset: breakfast was about $20... not worth it

Plussat: I Had a great stay and I was well taking care of. I Missed my flight and had to stay in Chicago but arrived late to the hotel. My flight was booked for 7 the next evening. The staff.arranged for me to stay a while longer so I could rest. I'll be staying with them every time I am in Chicago. thanks a million.

Miinukset: No bad comments to say about my stay.

Plussat: Rooms were spacious and clean. I wouid recommend the restaurant, although they are not cheap. The exercise room was well equipped.

Miinukset: Charge for internet service

Plussat: Every thing was great. The only flawl was that the toilet was stopped up, and was slow and quircky even though they sent a maintenence. man to try to fix it. Since we were only there one night it was no big deal.

Plussat: We staid on an overnight before going to Quebec. The only problem we had was finding out how to contact themn for the shuttle from the airport when we arrived. They are not listed in the Hotel kiosk Information at O'Hare Airport.

Plussat: Large room, comfortable bed at a good price

Miinukset: None

Plussat: The room was clean and comfortable and the staff helpful. I also found the free airport shuttle to be very helpful although I didn't find any reference to it in the terminal, instead having to ask one of the City bus representatives. Good access to the blue line in conjunction with the shuttle.

Miinukset: There was no hot water for a shower in the morning so the only option was a very unpleasant cold shower! The breakfast buffet wasn't as 'bountiful' as the hotel's page suggests (though this may have been as I was a bit later than most business travellers). Also I would have appreciated some form of free internet access, be it WiFi or a free business centre (both were present but were paid).

Plussat: Excellent hotel, very comfortable and great value for money. Useful location for O'Hare airport.Good internet connections available in the lobby for those travelling without a laptop. Very helpful and courteous staff.

Miinukset: Far from downtown Chicago. Restaurant prices seemed high even for an upmarket hotel. A reasonable priced family restaurant is close by for the traveler on a tighter budget

Plussat: location

Miinukset: It was very infrequent and slow the transfer from the airport to the hotel and vice versa

Plussat: the friendliness and efficiency of the staff

Miinukset: no

Plussat: Great staff, from Denny the bellhop to the gentleman serving at breakfast, and front desk check in.

Miinukset: Would have preferred to stay at a newer facility that isn't showing it's age...my fault for not finding out.

Plussat: Quite and comfortable rooms. Excellent room service, both in terms of food quality and prompt service.

Miinukset: $review.cons

Plussat: we were only there about five hours as we came in on a plane in the middle of the night! The bed was wonderful after a long day in the air!

Miinukset: My friend and I arrived at 2 AM via air! I called the hotel as soon as we landed to find out where to get the shuttle. Not being familiar with the airport and there being few people to ask directions/locations, etc it took my friend and I about 10 minutes ( 15 at most) to find the correct pick-up location. We saw the driver drive into the shuttle area just ahead of us as we were walking to that point! He drove in, slowed down and left when he did not see us! I had to call the hotel again and wait another 15 minutes for him to return! His comment was "I didn't see anybody - I thought you'd be right there!" It seems to me - at 2 AM - -picking up two people - he would have waited a few minutes! That was a little irritating as we were very tired after a long day of traveling!

Plussat: The well equipped swimming-pool free use ... among other things.

Miinukset: The prices/quality of resturant and of the internet point could be better refined ... but no problem arose!

Plussat: Location was good for an early morning flight

Plussat: Room design and comfort. Bar/lobby area. Gym and pool

Plussat: Very unique, clean, and great price for a night

Miinukset: Outrageous parking fee, cleanliness of pool table

Plussat: The design and architecture of hotel is aesthetically pleasing and the beds are highly comfortable

Miinukset: Staff was not hospitable and seemed annoyed to help or make suggestions to local venues. Talked to three different hotel receptionists and none of them left me wanting to return.

Plussat: They charge for parking???? That's ridiculous

Miinukset: Parking is a bit difficult, having to validate parking everyday ia a pain but the hotel is beautiful, clean and comfortable

Miinukset: The pool close down when we got there but got free cancellation without penalty which was good

Plussat: Location was very convenient for the activities we had planned. At least two very good restaurants within easy walking distance.

Miinukset: Difficult to find, even with GPS, because of blocked off roads. Confusing parking structure available across the street. On-site parking was limited, but fairly priced.

Plussat: The facility was clean. The front desk was very helpful and it made checking in and out very easy. The bed was very comfortable and the hotel was quiet.

Miinukset: Only issues we had was no remote in the room for the television. The phone inside the room was not on. The ice machine was located on a different level.

Plussat: 106 dollar for a clean room

Miinukset: 33 dollar parking fee makes the hotel fee an expensive stay. Just another way to charge more especially if the car stayed on the aloft property. BS really

Plussat: Good location for shopping and dining. Out of towners: you are not downtown Chicago at this hotel. The train is within walking distance. Beds were very comfy and towels were great.

Miinukset: Room was not super clean.

Plussat: Free coffee

Plussat: Very clean nice bedding.Great staff.Luxury style comfort setting.

Plussat: The design, furnishings, bar, and the little snack counter all proved to be just what we wanted.

Miinukset: No complaints, though the staff was a little unsure about the shuttle running to the hotel our event was at.

Plussat: Great location if your at a convention at the nearby Rosemont CC which is an easy walk. Room are comfortable and quiet. The lobby is trendy but nice and not that techno as some reviews say.

Miinukset: The rooms don't have drawers so you basically live out of your suitcase which is ok for a few days I guess but why not have a small chest of drawers?

Plussat: very modern and different from standard US hotels

Miinukset: 30 min wait for airport shuttle

Plussat: Staff was very helpful and courteous, the shuttle drivers were prompt and the room was updated with very comfortable mattresses. The bathroom was clean and well stocked with towels and washcloths. We had a great dinner at the restaurant at the end of the building, Shoeless Joe's, which was easy to walk to and open late. With free breakfast, Wi-Fi, and proximity to O'hare airport, can't beat it.

Plussat: Great check in service, large rooms, free airport shuttle at .005 and 0.35 past the hour. All in all a very convenient stay.

Plussat: Good simple place to stay with close access to airport.

Miinukset: construction in parking lot was annoying. Tar covered lot, so we had to park next door and walk to hotel.

Plussat: Van driver went out of his way to help. The front desk staff were courteous and professional.

Miinukset: The facilities were run down - we had two rooms next to each other. Unfortunately one of the rooms we had entry to had people already in the room.

Plussat: The breakfast was amazing

Miinukset: I was disappointed that parking was NOT free as advertised on the kayak.com and Expedia.com websites

Miinukset: You did not give me the bill. Please send me the bill to manjeer@gmail.com

Plussat: Nothing at all. Toilet was not clean, elevator was broken, breakfast was nasty. I could go on for days. Beds were old and I felt springs from bed when laying down. I don’t recommend anyone to stay here felt like I was at a motel.

Miinukset: Pickup took thirty minutes. Though I was in the proper spot, they claimed that I missed the van.

Plussat: Staff was working hard. Price was decent.

Miinukset: Staff gave us the key to the wrong room, people were already in there. Bathroom was a bit dirty.

Plussat: We were there only a short time. The front desk staff was very helpful. The room was clean and comfortable.

Miinukset: There was a lingering smoke smell in the bathroom. In addition, it would have been nice to have queen sized beds instead of full size. It was small for two people to share a bed!

Plussat: Close to airport

Plussat: My room was nice once I got into it.

Miinukset: BUILDING: When I arrived, I literally thought the hotel had shut down because the property and building looked like a mangled construction site. I found the entrance and attempted to check in. CHECK IN DISASTER/ CUSTOMER SERVICE: I gave the girl my name and she laughed at me and told me I was in the wrong hotel. I confirmed the hotel name and showed her my confirmation email. She gave me a confused look and said that I didn't have a reservation because I must've booked last minute... I booked two weeks beforehand. She then told me that she would just run my card and book me a new room- but I had already paid!!!! Then she told me to print out my confirmation email from their computer, but both browsers were so old, it wouldn't pull up my email account. After going back and forth, she had me send my confirmation email to her personal email because the company email wasn't working. She NEVER apologized for the inconvenience. Finally, she gave me a room key, but didn't give me any sort of directions to my room (so I thought it must've been an easy room to find). Wrong. They had a sign that blocked the hallway saying that this part of the hotel was closed. My room was down that hallway. Construction everywhere. Smelled awful. I ended up walking around for a bit in the creepiest looking hotel (think murder movie style with construction and plastic sheets hanging over certain hallways), then just ignored the sign and walked behind it to get to the room. BREAKFAST: I woke up the next morning, checked out, and walked to the attached restaurant for the complimentary breakfast that comes with the room. I got there and the greeter accused me of stealing breakfast (terrible, stale food) because I didn't have a room key. Awesome.

Miinukset: The decor was old and the hotel had an unpleasant smell.

Plussat: Near location to Ohare airport

Miinukset: Out of date and warn out

Plussat: Concierge was helpful with tips concerning to explore Chicago

Miinukset: upon arrival the shuttle took a long time ... all the others ran on time

Plussat: The service from the staff was exceptional. I cannot praise them highly enough.Excellent location for the airport and plenty of places to eat are nearby.

Plussat: perfect for overnight stay at ohare. nice bar attached to hotel which stays open late if your flt is late arrival

Miinukset: shuttle bus could run more frequently. but this is a problem with all hotels at ohare

Plussat: Bed bugs. And I told them and they never called me back. We couldn't sleep from itching

Plussat: The bed was really comfortable, and the amenities in the room are perfect for an overnight stay for a weary traveler just coming in to O'Hare from a long trip.

Miinukset: It might be helpful to have more than one shuttle van to go to and from the airport. The 7:30AM shuttle bus filled up before the 7:30AM departure time, so I had to wait wait for the 8:00AM van, which was a little bit late, and I didn't end up leaving the hotel until 8:15AM, which is the time I was supposed to catch a bus to go on for further travel. Perhaps at peak times if there were more than one van or some sort of sign up the evening before to get a sense of how many people need to use the shuttle, it would allow guests to take the shuttle they need to arrive (as close as possible) to the connections they need at O'Hare.

Plussat: Bedroom and bed comfortable

Miinukset: The waiting time for transfer was too long 28 minutes

Plussat: I stayed here during a conference that was being held at the Westin O'Hare about 1.5 miles away. It was clean, comfortable, and most of all, affordable - even with Ubering to and from the conference every day, I saved a good 30% off of what I might have paid had I stayed at the Westin. Staff were great, the room was nice enough, and I really enjoyed the gym and pool. Lots of good delivery options via UberEats and other local restaurants, so I didn't go hungry. There's also a Target about a 10 minute walk away, which is basically heaven for me. I'll be staying here every time I head to Chicago, assuming the price stays this low!

Miinukset: The bed wasn't super comfortable, but they made up for it with lots of varieties of pillows. Breakfast was a bit sparse - think super thin microwaved bacon and boxes of cereal - but for $10 I wouldn't expect much else.

Plussat: It has an old Chicago cool feel. Unexpectedly . Close to decent food and casino. Clean. Staff is well trained and friendly.

Miinukset: I didn’t notice the hotel shops on checkin so I bought 3.00 waters from the vending machine s all week and they were half price at the store. My fault. It was my sons 21st birthday so rehydration was paramount . It got exspensive. Wow, still hung over. Thanks Chicago!

Plussat: Everything

Miinukset: Nothing

Plussat: Location

Miinukset: Could not get the room warm and no extra blankets. Hilton needs to replace the windows

Plussat: Nice beds and AC

Miinukset: Cleanliness and more eating options

Plussat: Location, clean, comfortable, quiet.

Plussat: Convenient to airport

Miinukset: It's so big you feel like you're in an airport walking the mile to your room. It's also really expensive for a single night convenience stay.

Plussat: my bellman was fantastic. he took me up to my room and made sure everything worked before leaving.

Plussat: Nice staff

Miinukset: Parking

Plussat: The place was comfortable and easy to get to.

Miinukset: Flight was cancelled so I tried to get a room. Staff quoted me $350 for a night. I told them their online listing was $100 less, showing them on the Kayak app. They instructed me to step out of line and "book it if you think you can get a room", which I did.

Miinukset: My husband went to make coffee in the room when he got water from the sink it was a milky white color. We tried a couple more times to see if it was a fluke, it was not. When we called down to the desk she said she would send maintenance, it was 12:30 am and we had just gotten in on a flight so we just asked for a bottle of water. We were told that it would cost $4 for one when it was their water that was not clean. Worst customer service we have ever had at a Hilton.

Miinukset: Shower and general update needed

Plussat: Next to airport

Miinukset: They took advantage of flight cancellations and jacked rates up to over $400. Hotel is very worn and even if clean would still only offer comfort of budget motel

Plussat: Thank you for allowing me to check in very early!

Miinukset: Bed/pillows were pretty uncomfortable. Lighting in bathroom left the shower pretty dark.

Plussat: Location, Location, Location. This is the biggest selling point and the convenience to Terminal 3 is outstanding!

Miinukset: Beds are a bit stiff and dated. Not very comfortable.

Plussat: Convenient location, with helpful staff and friendly attitudes; clean and ample rooms, comfortable beds; convenient restaurant.

Miinukset: We were billed for services we did not receive, and had to deal with reception-desk help in order to resolve the problem; problems continued following our stay.

Plussat: Excellent hotel in excellent location.

Plussat: Quick, painless checkin and check-out process

Miinukset: Received a 2am call to inform me that my food delivery was at the front desk. I was sleeping, and had not ordered any food.

Plussat: convenient for early flight

Miinukset: food may be expensive

Plussat: Väsyneenä yhden yön pakkopysähdyksellä vierailevana arvostimme hotellin sijaintia. Henkilökunta oli ihan mukavaa ja kohteliasta. Vuoteet olivat oikein mukavat.

Miinukset: Ravintola oli suljettu saapuessamme, olisimme halunneet syödä rauhassa kunnon aterian rankan päivän päätteeksi. Henkilökunta opasti baariin, jossa suuri joukko katseli urheilua ja paikka oli kaikkea muuta paitsi rauhallinen. Palasimme huoneeseen ja tilasimme hieman syötävää sinne, tämä palvelu pelasi hyvin. Valitsemani ruoka-annos ei täyttänyt odotuksiani. Annan sen kuitenkin anteeksi ja saatte varmaankin uuden mahdollisuuden onnistua joskus tulevaisuudessa. Alakerran kuntosali käytävällä voisi ehkä miettiä hieman selkeämpää opastusta hotellin sisääntuloaulaan, ( opastekyltti on aika vaikea huomata ylhäältä ) rullaportaat ovat ikäänkuin hieman piilossa... (asiakkaat edellämme 4 henkilöä, kävelivät myös ohi tästä samasta paikasta...)

Plussat: The soft bed with brilliant white clean bed sheets and covers was excellent. i enjoyed the pleasent fragrence that was coming out from the linens..the toiletries also were excellent.

Plussat: Room clean and quiet, large comfortable bed

Miinukset: Check in (near to midnight) seemed to take for ever - over 30 minutes - due to staff shortage, but surely they know people are expected arriving on planes? Everything seemed to be charged for, eg wi-fi, vanity sets

Plussat: $review.pros

Miinukset: If one more casual restaurant/cafe is available, it's great.

Plussat: Bed

Miinukset: Restaurant prices

Plussat: Very friendly staff, clean, nicely appointed hotel, very convenient to O Hare.

Miinukset: The prices of meals were a tad high for what you get.

Plussat: Location

Miinukset: They screwed up the reservation