South Kuta hotellit lähellä Bali Collection Shopping Centre

Plussat: Everything is great

Plussat: Overall experience first class

Miinukset: Staff exceptional

Plussat: Complete luxury experience from pick up to check out

Miinukset: We didn’t mind it much, but we noticed a strange smell on the bed sheets. We asked the staff to change them because we couldn’t sleep

Plussat: The beautiful hotel amazing staff impeccable service

Miinukset: I could not fault anything

Plussat: Amazing staff who are helpful and genuinely caring.

Plussat: Service and attention of the staff was amazing!

Plussat: Just utterly outstanding all around. Excellent quality of all services, installations, cleanliness, maintenance and dining. Beautiful setting with an almost private beach, and many exotic swimming pools.

Plussat: Good massage, but bad management everywhere

Miinukset: Worst service. Never get like this in 5 star hotels. You must pay even for parking - for every hour! For 2 days I payed 250 000 rupiah! People not helping, not resolve your problems but make new one. Security deposit for room. 4 million for 2 rooms - and now this money blocked, I will wait 2 weeks now to get them back. Deposit is only for security - if you make stain or broke anything. And everyone always checking you - did you broke something already? It’s not rest, not 5 star hotel. Not worth this money. In Nusa Dua many hotels much better!

Plussat: The Rooms were very clean and confortable. The pipe system was good and room was smelling nice. The Beach was clean in front of the hotel, but no wow effect Breakfast/Lunch/Dinner options were extremly good, a lot of variety. The desert bar was incredible as well as the indonesian food.

Miinukset: I did not like the check in and check out processes. There is way too much manual work and everything takes for ages, staff completes a manual paper after manual paper and so on. At check in the wellcome drink is just water, in all other hotels in Bali we received ginger tea and fruits etc. Rooms become available starting with 15 o'clock which is a bit ridicoulous, and funny thing there were people complaining that they did not get their room at 15. At check in you get some paper vouchers with discount of 10-20% for lunch dinner etc, however we did not take those with us when having meals (as we are not in kindergartnen, and its the last thing i think about when i go to eat...) so we did not get discount. At checkout we presented the invoices and we claimed the discount - that was not possible. I find it totally stupid from a hotel you pay 350 euro per night. Additionally, there are some unicorns/flamingo floating things by the pool for children and adults - and guess what? you have to pay for them 20 euro per day to rent...and also sign a paper that you will pay for the thing if it gets damaged (and dont get me wrong, they were not new, but has stiches all over..) I went to Melia as well which is a 100 euro hotel per night, all of these are for free and all people can enjoy them in the pool. It cost approx 10 euro to buy one, but they rent i out to people, outrageous. The interior shops in the hotel are overpriced and the quality is so bad (e.g. dont buy the macarons)

Plussat: Pooln staff, gardens, quiet beach.

Miinukset: No water at the restaurant table

Plussat: Clean big rooms with excellent amenities

Miinukset: Buffet breakfast not different from the rest of the hotel i stayed

Plussat: It’s very clean and the staff are friendly the location was great

Miinukset: Nothing

Plussat: Me and my boyfriend were there for 3 nights. It was very nice place, very big. A lot of pools, some of them with sea water. It was clean, the breakfast was amazing. You have a lot of choices - eggs, sandwiches, soup, sushi, fruits, juice, so many things. Super tasty. The staff is very kind and helpful. Location was ok. Near the hotel, 10min walk, was Bali collection center - they have there restaurants, souvenirs. The water on the beach is shallow but for me was ok.

Miinukset: The water in the beach was not very good to swim, cause it has a lot of seaweed. There was also seaweed on the beach, but the good thing is that there were people who cleaned all the time.

Plussat: Great location, secure area, close to shops restaurants etc., clean rooms, great pools, gorgeous beach great for snorkeling, excellent spa.

Miinukset: Concierge had limited contacts/knowledge of activities in the area, particularly dive companies to contact for bookings. Expensive compared to the rest of the island. Restaurants overpriced, especially the drinks. Beach is nice but they allow people to come up to you and try to sell you trinkets, which is fine but many of them are very persistent/pushy and it isn't conducive to a relaxing beach experience. There was construction going on when we were there (March 2015), and the noise detracted from our spa experience.

Plussat: Stuff.

Miinukset: Food.

Plussat: Friendly staff, pool access room was awesome, breakfast was fantastic, salt water pool was amazing, on the beach and water sports sis a stones trow away

Miinukset: Our air conditioning did not work properly on arrival. Management was very kind and professional and they upgraded us to a much nicer suite where the air worked well.

Plussat: Food was good.

Miinukset: Room rate compare the other sites was very big. Maybe room alittle different but actual the same... room we get was not clean, bedding was dirty, everywhere alot dust, shower broken and reception people not very happy when You come to them. With all respect always review are honest but this hotel can be 3 star not 5 at all. I will not recommend it to anyone who think is nice from pics. Also our clothes was destroyed after hotel loundry but we get small compensarion so thanks for that. We also get another room after complain of first issues. But when You choose 5 stars and going to Your HoneyMoon You dont wanna have issue at al is 5 star resort... by the way another room we get was not clean too, beddings also yellow and smell like from granma 1931years collection. So at that price we pay we are very disapointed never again. One more thing we come to this hotel from ubud, we dont know much about all bali but in La Laguna hotel prices is so big.. even in europe are cheaper... :) thats true... for example if in Ubud You pay for drink 5eu so in la laguna same will be 25eu :))) that is crazy... :) same with food prices. 5x bigger :)

Plussat: Very good SPA

Miinukset: N/A

Plussat: Everything was perfect about the hotel. The cleanliness, staff, location was all person. The care the staff showed for Me being a coeliac and making sure I always had Gluten Free food was amazing. We will certainly be back!

Miinukset: Nothing.

Plussat: Staff very friendly. The beds were wonderful. I could swim a lot!

Miinukset: It took forever to get a coffee. My friends that ordered a tea never got it. 2 of the people in our party were charged for breakfast but the others in my party were not. I was charged! There was a limited menu. I understand there was a buffet closed but the menu could have been expanded to include smaller meals for my reasonable prices, pasta for example.

Plussat: Our room was upgraded, we had welcome drink and honeymoon cake on arrival which was very kind. Staff was super helpfull, they've assisted us very well! Room-linens-bathroom was clean all the time. Breakfast was amazing as well. It was very comfortable and enjoyable stay for our honeymoon.

Miinukset: Nothing remarkable.

Plussat: The most wonderful hotel in Nusa Dua

Plussat: Big rooms and the best beach in Bali .

Miinukset: More firm mattress..

Plussat: Breakfast good.

Miinukset: Staff didnt nice, house keeper didnt clean the room nicely.the swimming pool not to big.

Plussat: in general all was OK

Miinukset: there us 3rd day after check out but I did not get back reserved money from credit card. I want to get them asap

Plussat: Ok-ish beach, breakfast, pools, gym. We had deluxe room with 2 double beds with garden view, but upgraded for free to pool view. The hotel has kids room and one pool slide. Also there are squirrels on hotel territory, our child had fun feeding them nuts

Miinukset: Moisture in the room. There were problems with air conditioning which they couldn't fix. They have centralized AC so settings you try to set in the room don't really work. We were there in wet season and sometimes wanted it to be warmer than 23 celsius degree, but AC just ignored the temperature we set. The hotel has nice pond with fishes and birds, but there are mosquitos living in there as well. The biggest problem is Nusa Dua area itself. If you want to visit Bali don't go to Nusa Dua. It is toy area with toy buildings and shops built specially for tourists. Nothing special. If you are from Europe it is much easier to go to some 5 star hotel in Turkey. The impression is the same, but Turkey will be cheaper. And the whole Nusa Dua area super overpriced comparing to other places in Bali. Restaurants, shops, hotels everything.

Plussat: We were here for family vacation. We loved the atmosphere, the staffs were great, the beach was clean and the room was cozy. Definitely will come back again to this hotel.

Miinukset: They overcharge my credit card by a lot, a seperate unauthorised transaction that no one knew about. Not happy.

Plussat: The staff were nice , location is ok this was our 3 rd stay here wouldn’t go back

Miinukset: It’s extremely run down for a 5 star hotel definitely expect better first pic is a photo at our front door , second pic is a photo of the cupboard next to our front door third Pi is a photo of the furniture on our patio all the outdoor furniture is like this 4 th pic is if the paving around the pool very uneven lots of holes I tripped it’s dangerous, the rooms need updating the pool area is awful

Plussat: The room and bathroom is very nice. Restaurant is good. Staff and facility is excellent.

Miinukset: the bed is a bit too soft for me

Plussat: overall wonderful

Miinukset: AC did not work properly. couldnt sleep. next day got room changed.

Plussat: Everything really was wonderful. the best thing is the Conrad pool set up is just the best place to be during the day.

Miinukset: The worst thing which probably is something that just can’t be helped is that our room smelled a bit moldy. The other thing was is that we didn’t understand was that our kids eat free at all the restaurants until the very end, so we kind of missed a trick on not knowing we could afford to eat at the nice 8° south restaurant every night. Actually when I checked in they didn’t tell me about that they told me that kids were only half price. So there was some unfortunate confusion there.

Plussat: Great staff, nice pool and relaxing vibe

Miinukset: Service and food in Indonesian restaurant (Sukou) not so good

Plussat: The service and amenities were excellent. Kids loved the Kurakura club and swimming pool was so nice and warm.

Miinukset: I felt check-in service was not that great as we didn’t receive any welcome kit.

Plussat: I like the swimming pool.

Miinukset: The cleaning status of swimming pool which is can acess the room.

Plussat: Very comfortable beds, friendly staff where nothing was too much trouble. Absolutely idyllic resort with beautiful and varied menu, with awesome buffet breakfast. A1

Miinukset: Mosquitos were an issue when they never have been in other locations at this same time of year.....

Plussat: just renovated hotel with very nice pool area. Modern and clean rooms. Near the hotel some restaurants and couple massage spas. Nice and friendly staff.

Miinukset: If you need only food and massage places than location is also great. Beach area not so great and was under some kind of contruction, but not hotels fault.

Plussat: The staff is very friendly and professional. The resort is beautiful. The kids club can have a few extra facilities. Other than that our stay was very comfortable and enjoyable. We would definitely return.

Miinukset: Overall good. Nothing specific.

Plussat: Amazing room suite, huge pool area, kitchen facilities & staff are very friendly & helpful. Location is great in Nusa Dua.