South Kuta hotellit Benoa

Plussat: Loved the villa lobby and the service

Miinukset: Not many restaurant options. Only one restaurant outside which wasn’t that nice. Other restaurants feel like you eating in the mall..

Plussat: Just utterly outstanding all around. Excellent quality of all services, installations, cleanliness, maintenance and dining. Beautiful setting with an almost private beach, and many exotic swimming pools.

Plussat: The staff were nice and friendly, if not a bit invasive with many questions that made it hard to relax sometimes. The lobby area was very nice with lush sofas and lots of restaurants.

Miinukset: room, breakfast buffet, money deposit... Before Mulia we stayed at Kempinski Apuna hotel and so could compare two 5 star hotels. I had always heard good reviews about the breakfast buffet in Mulia and we decided to try. First, we booked our room at Mulia via booking.com 6-7 hours prior to check-in. When we arrived at the hotel the receptionist was very surprised, they didn’t expect us at all, despite having made made a full payment and reservation online. So we then wasted about 30 minutes of our time at the lobby while they dealt with it. They didn’t offer water/coffee/tea while we were waiting. Secondly we had to pay 2 million deposit, even though in Kempinski it was optional. They charged us in dollars, not in rupees as they stated, and we lost some money due to currency conversion. Also no one told us that the deposit would not be transferred back until 2 weeks after the end of our stay. Breakfast buffet stations were pretty stock standard and poor variety. They have a huge banquet room but they open it only for lunch, so there were just few pastries. There were not enough condiments in the room and just one package of coffee. The towels and robe were dirty, the room was moist and with a slippery floor, and we couldn’t change the AC temperature.

Plussat: It was marvalous as we experienced with The Mulia Bali second time. We stayed exactly three years ago and this time we stayedin three different locations (Ubud, Uluwatu and Nusa Dua) to have an idea about different facilities, and the result ::: The Mulia is the best amongst them far distance by all means, staff, facility, service, quality, breakfast&dinner, etc etc...

Miinukset: None

Plussat: The pools were inviting The food was excellent

Miinukset: No complaints

Plussat: super good linen of bed set, towel, bath robe (but we are not allowed to wear it outside the room

Miinukset: improve the hospitality and kindness of staff & security guard, too many rules & security guard for the guest that impact to unpleasant stay, room wifi was too slow.

Plussat: Amazing restaurants, amazing food, amazing views, great pools , comfortable bed great space room.

Miinukset: We stayed 2 different hotels before where the staff were SO nice & always smiling. Most at Mulia were lovely, some at the ocean pool bar not that friendly..

Plussat: Facilities are great especially the mulia kidz club, our kids loved it. The beach is so clean and it is so peaceful. There are 3 pools. So you can enjoy them, also with your children. Food is nice, breakfast has a wide variety. The bed is so comfy, pillows are so soft and so is the duvet. The people working are also very very friendly. A place I would come back to.

Miinukset: Parking is not free. They should provide free parking. No one explains to you where to park and how to find the elevator for the lobby. Someone should be there to help as we had to walk all the way up to go back down, with 2 small children.

Plussat: Great location, secure area, close to shops restaurants etc., clean rooms, great pools, gorgeous beach great for snorkeling, excellent spa.

Miinukset: Concierge had limited contacts/knowledge of activities in the area, particularly dive companies to contact for bookings. Expensive compared to the rest of the island. Restaurants overpriced, especially the drinks. Beach is nice but they allow people to come up to you and try to sell you trinkets, which is fine but many of them are very persistent/pushy and it isn't conducive to a relaxing beach experience. There was construction going on when we were there (March 2015), and the noise detracted from our spa experience.

Plussat: Hieno alue. Paljon uima-altaita, myös ranta löytyy. Ystävällistä henkilökuntaa. Siisti huone.

Miinukset: Turvatarkastuksia jonkin verran. Tämän vuoksi ei juurikaan poistuttu hotellialueelta.

Plussat: The pools

Plussat: Food excellent with plenty of choice.

Miinukset: Price of wine and drinks very high.

Plussat: Sijainti ja puutarha

Miinukset: Hotellin ravintolapalvelut, hotellin ikä näkyi liikaa

Plussat: Staff is excellent

Plussat: Henkilökunta, tilat

Plussat: The pools and ocean place.

Plussat: Our first time in Bali and the resort was beautiful, the pool areas were exceptional and lead to a clean white sand beach. We had two rooms and the room the kids had was very kindly upgraded. Extremely relaxing and the staff super friendly. Would recommend it highly.

Miinukset: Our ground floor pool room was unfortunately overlooked by the footpath into the building, we were the end room in the block. So suggest something further along the block for privacy,

Plussat: - super friendly staff - delicious food (especially the japanese one called "Hamabe" - pool temperature - smooth checkin/checkout process

Miinukset: - nothing

Plussat: Access to beaches and swimming pool. The room is a bit outdated. Staff are nice.

Miinukset: The room is outdated. Not enough lights in the riom at night time. Hardly see when packing luggages at night time.

Plussat: The location and the property is very huge and clean

Miinukset: Air conditioned was not effective even set it to min. Temperature and refrigerator was the same.

Plussat: They have old building they but me in the old. And I took to the s.f then he moved me to the new First and last time for me to stay there

Miinukset: The sound proofing in the rooms was very poor. Each time someone walked by our room, we could hear every footstep and every conversation. At 7am in the morning we were woken up rudely by the sound of a cart being pushed outside. We requested for a room change and were provided one in a more quiet wing of the resort, but if guests walked by, their voices and footsteps could still be heard. The resort had very poor value for money. We ordered a pizza for room service and were told that we had to either pay an extra 65000 rupiah for the delivery to the room, or go to the restaurant to pick it up ourselves. The daybeds on the beach that are owned by the resort come with a usage charge of 150,000 rupiah. All the hotel's restaurants were also generally very pricey, even by Bali's standards. 65,000 rupiah coconuts, anyone? Finally, the entire resort felt dated and clearly in need of a facelift.

Plussat: Excellent service and staff. Beautiful property

Miinukset: Rooms Need Renovation

Plussat: Feel relax and comfortable

Miinukset: SPA is always full

Plussat: Great location, close to the Bali Collection. Clean room and clean badroom, friendly and helpful staff. Comfortable beds and great air condition

Miinukset: Guest parking area was swampy/muddy when rainy day...

Plussat: overall wonderful

Miinukset: AC did not work properly. couldnt sleep. next day got room changed.

Plussat: I liked the location ...food and service

Miinukset: Room had cockroaches and shower was broken and to low

Plussat: I like everything, thank you!

Plussat: Loved everything about this resort. It was amazing. The staff were all amazing. Decorated our room with rose petals, for our anniversary.

Plussat: - traditional balinese arhitecture of the hotel - varied breakfast with a lot of options and different cuisine - Facilities in the resort - Nice infinity pool and surroundings

Miinukset: - old furniture and finishes - not so many things to do around the resort, because the area is a complex of resorts - resort restaurants prices quite big

Plussat: It was a great value , great breakfast, gotta keep AC on, and the shower always had hot water

Plussat: Everything perfect! The staff, the location, the food. Ayodya Palace is worth booking! I would recommend and definitely comeback!

Plussat: The beach, overall resort is great

Plussat: Spacious resort. Very friendly staff. Great breakfast

Miinukset: The rooms need upgrading. They seem a little tired.

Plussat: Staff are very helpful and friendly. Room was well presented and clean. Bathrooms were big clean. Beach was amazing. I lived on the bean bags under the umbrella. So nice there.

Miinukset: Buying beers from the bars were never cold. However, that's everywhere in Nusa Dua, not just this resort. Rooms

Plussat: Yleinen taso hotellissa

Miinukset: Välillä hidas palvelu

Plussat: Staff was good

Miinukset: Some rooms need a serious mold removal

Plussat: The gardens, grounds and architecture were stunning and spectacular.

Miinukset: The buffet dinner by the beach was very low quality despite being quite pricey. The service was also substandard and insincere; we were left to find the room ourselves after check in, there was no offer to make dinner reservations or to introduce the hotel's facilities, the beach activity desk was unoccupied and when we found the responsible person walking around, we got a sales pitch), we received our $16.50 mojito's minus the rum (they got replaced but without a sincere apology). Overall it seems the success of the hotel is based on the amazing architecture and setting, certainly not it's soft touches. It was not holiday ruining stuff, as we had a good time, but we did leave disappointed.

Plussat: Monipuolinen ja suuri uima-allasalue hyvin hoidetun puutarhan ympäröimänä. Sijainti aivan rannan tuntumassa.

Miinukset: Ensimmäisessä plunge-pool huoneessa selvä homeen haju. Huoneen vaihdon jälkeen haju jäi pois, mutta heti huoneen (sijainti A-rakennus) viereinen autoajotie/pysäköintialue oli aika ajoin todella meluisa ja pulahdusallas terasseineen jäikin lähes hyödyntämättä. Kannattaa ehdottamasti varata pool access huone jos lapset haluavat uida omasta huoneesta käsin. Aamiainen oli monipuolinen, mutta laatu ei vastannut mielestämme 5-tähden hotelliketjun tasoa vaan jäi aika keskinkertaiseksi. Kaikki palvelut olivat lisämaksullisia emmekä olleet kovin vakuuttuneita yleisesti hotellin palveluista / ruoan tasosta vaan käytimme paljon läheisten Westinin ja muiden lähihotellien ravintolapalveluja.

Plussat: Croissantit aamiaisella parhaat mitä ikinä syönyt. Täällä on matkailijan hyvä olla. Kaikkea löytyy mitä vain voi toivoa. Ja todella kauniissa ympäristössä.

Miinukset: Huoneessa ei ollut yhtään kaappia tai hyllyjä joihin olisi voinut laittaa vaatteet. Oli tylsää pitää matkalaukkua auki lattialla ja penkoa sieltä tavaroita.

Plussat: The fresh juice bar counter for breakfast was an innovative idea.

Miinukset: The overall experience was boring, there was no music in the bar, kweezeen or Toyo bar & grill. Other resorts nearby always had something on and it was very lively but Sofitel’s ambience was very boring. Your dinner buffet was by far the least exciting, there was a repeat of the breakfast option in the noodle counter and the Indonesian counter. There was some Indian variety but the food was not refilled when it finished. The hotel itself didn’t have the 5 star feel...to start our bathroom sliding door was broken which did get fixed though...then the second day the water from bath tub kept draining which again needed fix and yes it was fixed. The third day the water in the wash basin wouldn’t drain and we just didn’t bother calling you guys. Your food & beverage and the overall customer experience needs to improve a lot. Would I come back- I don’t think so.

Plussat: We loved everything.The main topics: Top location! The suit was gorgeous! The cleaning team was amazing!! Our butler Putra was one of the highlights - Very responsive to our needs, attentive and gentle. 5 stars for the staff! The biggest breakfast we have ever seen! Beach set is the best. Can't skip happy hour! Thank you sofitel team for making our stay memorable.

Plussat: Ystävällistä, siistiä, avaraa ja hyvä ligne.

Miinukset: Aamupala hirveän ruuhkainen ja kun pyysit henkilökunnalta jotain niin kesti tosi pitkään. Tuolit törkeässä kunnossa aamupalalla.