South Kuta hotellit Benoa

Plussat: I found superior service and menu in breakfast.

Plussat: Everything

Miinukset: Nothing

Plussat: The beautiful hotel amazing staff impeccable service

Miinukset: I could not fault anything

Plussat: Everything especially the hotel staff.

Plussat: This was the most incredible breakfast I had in any hotel

Plussat: The beach.

Miinukset: Pool side menu was limited.

Plussat: Everything was spectacular. We never had this type of personal service in any other hotel . The staff were amazing, the beach, food , room... everything. Special Thanks to Miss Ratna!

Miinukset: Nothing

Plussat: Everything: from the spaciousness of the room, the impeccable service from the staff, the extraordinary breakfast.

Miinukset: If anything: ability to swim in the sea at low tide was limited + some jelly fish came up during our last 2 days. That being said, nothing that the hotel own salt lagoon pool wasn’t able to balance.

Plussat: The salt water lagoon, the staff, the spa Everything was amazing

Miinukset: Nothing at all

Plussat: Excellent resort Salt water lagoon that is huge Many little kids pools Good breakfast Ate at kayaputi good food They gave us late check out The airport drop off is so comfortable I wish we used the pick up as well as it apparently helps u bypass a very long line at immigration Accommodating staff

Miinukset: No lifeguard for pools (but considering how big pool is it would be impossible)

Plussat: The hotel design is very modern and beautiful, very high finishes

Miinukset: Too many rules in the hotel you cannot smoke on your balcony, on the beach or pool and most of the areas in the hotel even open areas, men cannot wear sleeveless top, you will find in your room a list stating if you stained or damage the furniture or the robes, etc... you will be charged The hotel parking is NOT free they charged us per hour. It felt like a school rather than a hotel The hotel is huge we get lost all the time you feel you are in an empty city. you cannot swim on the beach but this in all nusa dua area. Basicly I didn't feel comfortable you miss the Balinese warmth and generosity that I found in the other 4 hotels we stayed in during our trip

Plussat: the photos do not do the resort justice, you have to actually be there to see it to believe it.

Miinukset: probably the fact that i had to walk so far to get from a to b

Plussat: Just utterly outstanding all around. Excellent quality of all services, installations, cleanliness, maintenance and dining. Beautiful setting with an almost private beach, and many exotic swimming pools.

Plussat: The views and pool. Staff are nice. Also the buffet and the restaurants are excellent and to die for

Miinukset: When I checked in the duvet smells like it didn’t dry up properly. I asked to change it and they said that it’s normal, but when they changed it the next day it smells nothing like the one they are saying it’s normal. Then the sink has small particles like someone puked on it and the staff didn’t clean it thoroughly. Yuck. My partner has to clean it for them.

Plussat: Hotel facilities are very good All staff and services very good

Plussat: the best hotel i ever seen !! sure i will come back again

Miinukset: little bit crowded

Plussat: Fqcility Design is great

Miinukset: I lost my children valuable clothes and branded shoes..!! It seems very common guests losing their valuable stuff in Hotel

Plussat: beach area

Miinukset: massage

Plussat: Food was good, people/staff good with people, I just love how luxur it was, property is big it accommodates all, residents and non-residents.

Miinukset: From arrival at reception, greeted and helped by a very rude administrator whom after we waited for our check-in for 2 hours, he told us we can't go into our room for check-in if we do not have a credit card for a minibar deposit to be lifted from the card, Imagine that, told us get a taxi into town and withdraw dollars ... this is after our accommodation is fully paid, the manager apologized but nothing "out of this world" was done to ensure we are comfortable. Mind-you this is a staff member that knows English very well, there was no misunderstanding. such a luxury hotel should understand nobody comes and pays for their hotel accommodation without having extra money to spend whilst there, they should treat their stuff with caution / being mindful of the type of guests that choose their hotel.

Plussat: I liked everything about this property from the entrance doors to the far end at the ocean. Loved the Resturant’s in the resort especially table 8 which is the top along with Solil which serves international menu with a special dedication for each region in the menu. The decors, the details all around the property makes it among the top destinations for quality resort times. the pools, the gym, and water front beach is a story to be told. Will come back for sure whenever in Nusa Duaa.

Miinukset: One thing I point out for consideration to the management, front desk often leave the first impression which does not do Mulia Resort what it deserves , when I arrived to the resort I got worried from the treatment and quality of service / attitude I dealt with at check in but it all dissolved away from the smile, greetings, warm welcoming , and what can I do for you, how do you feel attitude we have seen all over the resort the minute we checked into our rooms. I think front desk is a bit short on staff, over whelmed with the heavy traffic they deal with but it should be improved by all means to do justice for such a great resort and hotel.

Plussat: everything it was one of the best stays ever

Miinukset: nothing everything was perfect

Plussat: Excellent location, nice facilities, friendly staff.

Plussat: The villa itself is very nice, exactly as shown in pictures.

Miinukset: We arrived at the hotel around 2:pm. We did the check in, and we were told the room is not ready and we will receive an email when it’s time to get the room. No email was sent, so naturally we asked the reception and finally our room was ready at 3:30:pm. When we were ready to sleep after a long flight, reception calls at 9:PM to process the payment for the room. I suggested to do it the day after, but they still came to the room!! The room itself is like shown on pictures, but the biggest problem are the walls. You can hear literally everything that’s happening on the hallways, your neighbors speaking and doing all other things people do when they think no one hears them. The air conditioning was faulty, but more on this later. After the first night, we had around 2 hours combined of sleep and decided to upgrade to the villa. We negociated the price at the reception (which you totally should do) and moved for the next 3 nights to our own private villa. However, when we checked out from the room, the staff came to check in if we stole anything and even took a picture of us without our consent!! This is highly unprofessional and we felt like we are being watched the whole time spent there. We came back to our initial room to search for a lost ring, and guess what, they were chaning the air con. So they were aware of the issue and still checked tourists in. All in all an experience that should make you re-consider if you want to stay here for your vacation.

Plussat: Beautiful room, hotel and location. Very relaxing with the Bali Collection Centre a very pleasant 15 min stroll away.

Miinukset: Service around the pool areas was very limited. The hotel and associated beachside cafe/bars etc need to understand what ‘cold beer/drinks’ means. Bintang and soft drinks served not cold, despite frequent requests!

Plussat: The hotel has a beautiful view and very spacious. The facility is excellent and well maintained. The staff really friendly, courteous, helpful and work efficiently. They never forget to smile when talking to us, love it! The room very clean, nice and comfortable. We got the minibar for free for the first night!

Miinukset: The aircon in our room is not cold enough, we already called the house keeping and the technician already fix it 2 times. It's a bit better after the technician check it but it's not as cold as we prefer. The fridge temperature also not cold enough

Plussat: Nusa Duan paras ranta. Myös laskuveden aikaan voi uida meressä, kun muiden hotellien rannat ovat koralliriuttoja. Allasalue loistava, aamiainen todella hyvä.

Miinukset: Vähän kulahtanut iltaelämä, mutta rantaa pitkin pääsee tutustumaan muiden hotellien tarjontaan. Tai voi ottaa taksin Kutaan.

Plussat: Staff were lovely and the resort is nice

Miinukset: The price of wine/ spirits,

Plussat: The service are impeccable. Most staff ensure you are well taken care of and always having the most genuine smile. Very beautiful crystal clear beach and premier room with pool access is awesome.

Miinukset: taste of food can be improved. I am a breastfeeding mum and it is troublesome for milk storage as their in-room mini bar is not cold at all (the aircon is cooler). I had to keep calling room service to help store my breastmilk and bring me bucket of ice to keep the milk cool in my cooler bag.

Plussat: Service

Miinukset: The music we could hear in our room at night from the neighbouring resort was pretty annoying. Also, burying the washed up rubbish rather than picking it up.

Plussat: Staff where amazing, great restaurants & easy to walk to other places.

Miinukset: Can't tell you anything.... it was all very good

Plussat: Upeat uima-altaat, erittäin hyvä ja ystävällinen palvelu. Aamu-palalla uskomattoman monipuolinen valikoima eri ruokalajeja. Ranta suisti ja rauhallisemmasta päästä Nusa Dualla.

Plussat: It was a nice hotel, breakfast was good, staff were really nice

Miinukset: No music activities just boring stay

Plussat: The rooms were spacious. The resort was calm and peaceful. The staff were always smiling. The breakfast was delicious and a huge variety of foods was served. Pool outside our room was beautiful. Gardens are very well maintained and beautiful.

Miinukset: Room needs to be aired out as it smelled a bit musty.

Plussat: Rooms, pools, romantic dinner, food

Miinukset: Not enough beach chairs, ocean too shallow, a lot of rocks on your way to the ocean

Plussat: A lady name Indah from guest experience walked us around the property and took me and my wife to our spa appointment. She was helpful anytime we needed anything we could just message her directly. Then she would take care of it.

Miinukset: Nothing everything was great!

Plussat: The Sofitel was wonderful. A large property situated on the beach. There’s lots of restaurants to choose from and the breakfast selection is totally unreal - nobody can go hungry! The whole property was very clean, lots of staff are forever cleaning and are very welcoming and friendly. Our hotel room was a room with a plunge pool. It was beautiful and always cleaned to a high standard. The Sofitel welcomed us with a lovely note and fruit basket and during our stay as it was our honeymoon and during our stay, it was my husbands birthday, they cooked him up a beautiful chocolate cake as a surprise. Such a lovely little touch! The manerai beach club is brilliant. I appreciate this isn’t part of the Sofitel and it is a partner but the service was brilliant and the music and events held during our stay were well-organised!

Miinukset: At peak periods you’re asked to wait to check in, our room wasn’t available immediately and checked in 30-40 mins later than check in time. Obviously not a big problem but you expect to be able to check in on time. The pool bar waiting times are pretty lengthy. It’s quite annoying having to wait 20-30 mins for you to be served, your drinks made and when they were made and you swam away with your drinks, you were holla’d back to sign your bill... this process should be smooth and efficient not drawn out! Putting towels on beds to reserve a spot really winds me up. Every day we were unable to sit around the pool due to the high number of reserved loungers. Although there’s a sign that states “personal belongings will be removed from loungers if no show within 30 mins” this is not upheld or manned. We were only able to get a spot by the pool after 4:30-5pm.

Plussat: Everything, gardens, swimming pool, beach, room, restaurants. Cleanliness, kindness and attention of staff.

Miinukset: Although cleaned, we found plenty of cigarettes butts in the sand on the beach. It take years to decompose a butt. Besides inviting guests not to throw butts in the sand, it would be enough to provide ashtrays.

Miinukset: Amazing hotel with beautiful staff, just quite expensive for rooms and then all food/drinks are over priced but food was quite good. Pools are really good.

Plussat: The design of the hotel is amazing, the architecture, swimming pool, bars, facilities

Miinukset: When trying to sleep at night the balcony doors did not provide any sound proofing at all. You could here cars driving up and down, suitcase being dragged across the pavement and the party going on in the hotel next door.

Plussat: Monipuolinen ja suuri uima-allasalue hyvin hoidetun puutarhan ympäröimänä. Sijainti aivan rannan tuntumassa.

Miinukset: Ensimmäisessä plunge-pool huoneessa selvä homeen haju. Huoneen vaihdon jälkeen haju jäi pois, mutta heti huoneen (sijainti A-rakennus) viereinen autoajotie/pysäköintialue oli aika ajoin todella meluisa ja pulahdusallas terasseineen jäikin lähes hyödyntämättä. Kannattaa ehdottamasti varata pool access huone jos lapset haluavat uida omasta huoneesta käsin. Aamiainen oli monipuolinen, mutta laatu ei vastannut mielestämme 5-tähden hotelliketjun tasoa vaan jäi aika keskinkertaiseksi. Kaikki palvelut olivat lisämaksullisia emmekä olleet kovin vakuuttuneita yleisesti hotellin palveluista / ruoan tasosta vaan käytimme paljon läheisten Westinin ja muiden lähihotellien ravintolapalveluja.

Plussat: From the minute we arrived at the Sofitel our short break was AMAZING. The check in experience of Club Milesime was unique and we were treated with such kindness. We were in a a pool access room and this was a treat for us. Walking straight into the lagoon and swimming around to the main pool and pool bar was lovely. Cocktail hour and Afternoon tea in the club lounge were a part of our accommodation and did not disappoint. Free flow cocktails for two hours with nibbles and light meals were enough to fill us to the point that dinner wasn’t needed. Would stay here again in a heartbeat.

Miinukset: Everything was amazing

Plussat: The breakfast is amazing, especially the pancakes.

Miinukset: We had to ask for basics like a teapot, wine bottle opener etc. for example, order wine to the room, then they don’t give an opener. Or there is no teapot for the tea leaves in the room. These should be basics for a 5 star resort.

Plussat: I really love the environment during stay at sofitel

Miinukset: No comment

Plussat: Croissantit aamiaisella parhaat mitä ikinä syönyt. Täällä on matkailijan hyvä olla. Kaikkea löytyy mitä vain voi toivoa. Ja todella kauniissa ympäristössä.

Miinukset: Huoneessa ei ollut yhtään kaappia tai hyllyjä joihin olisi voinut laittaa vaatteet. Oli tylsää pitää matkalaukkua auki lattialla ja penkoa sieltä tavaroita.

Plussat: This is our second time at the sofitel in nusa dua and I must say we were so absolutely pleased again. From incredible amenities to so much afternoon tea and cocktail hours for free, this stay was definitely worth the price. For honeymooners or families, the sofitel would be a great choice for all :) oh and the beach was great too! Super clean and not too crowded.

Plussat: evrything

Miinukset: nothing

Plussat: Nice swimming pool and coffee, excellent breakfast, with kind staff!

Miinukset: Private beach will charge money and the shower water will not turn hot soon.

Plussat: Excellent hotel. 9/10. Nothing to complain

Plussat: Staff were all welcoming and nice, made our stay very comfortable. The location was relaxing, rooms were nice and cleaned everyday with the surprise of an animal made out of towels which was a lovely touch. The landscape of the pools was spectacular, kids loved it. The resort was kid friendly with a kids club and the pools were enjoyed everyday. Enjoyed our stay very much!

Miinukset: The only downside would be the taxes and service charges with dining. It’ll be nicer to have it included in the price rather than be a surprise 21% charge on top of your order. Got too expensive to eat in the resort especially when we were a family of 6.

Plussat: Excellent breakfast with poor side view. Good service.

Miinukset: Free shuttle could be more flexible around hotel for guest easy sightseeing.

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Loved everything we had a great time

Miinukset: Bed needed upgrading

Plussat: Allasalueet olivat hyvät. Löytyi aurinkoista ja varjoista. Oli poreallasta ja vastavirtaa. Myös aamiainen oli tosi monipuolinen.

Miinukset: Ympäristö ja sisempi allasalue voisivat olla paremmin valaistuja pimeän aikaan.

Plussat: The breakfast

Miinukset: Nothing really.

Plussat: Allasalue ja siellä olevan uimarenkaat. Aamupala oli myös todella monipuolinen, vaikka neljä aamua sitä aamupalaa riittikin vallan hyvin.

Miinukset: Huoneessa oli paperin ohuet seinät. Kaikki äänet käytävästä ja viereisestä huoneesta kuului meidän huoneeseen, jopa liukuovikaapin avaaminen. Ja viereisessä huoneessa olevat turistit olivat mölyäviä kiinalaisia. Huone oli hieman kulahtanut, ei vastannut kuvia täysin. Ja siivooja kävi kierrellen kerjäämässä tippiä toiseksi viimeisenä päivänä.