South Kuta hotellit Ungasan

Plussat: The staff at the hotel were amazing! They made us feel so comfortable and we were sad to go just because they were such beautiful people! The bed was so comfortable, the view from our room was spectacular!

Miinukset: I cannot fault anything!

Plussat: Nice place to relax. Staff are very helpful.

Miinukset: None

Plussat: The stay was comfortable. The concierge staff was amazing. They kept a cake in the room for our anniversary.

Miinukset: The dinner served at the restaurant was a total let down. The chef was gone and the food was kept prepared. The prawn was completely dripping oil and was double fried. Even after telling the staff about it, we were charged full price.

Plussat: The aircon is cool.

Miinukset: The picture is different with what we had. The worst part is we can clearly hear any sounds from our room corridor and it is so disturbing. The shower head is broken.

Plussat: The front desk service is friendly and good. The room is good. Highly recommended.

Miinukset: The water pressure is weak. The towel and bed sheets need to replaced.

Plussat: Uima altaalle pääsy hotellihuoneesta iso plussa

Miinukset: Hotellihuoneeseen pääsi hiiri jostain

Miinukset: Requested airport shuttle 72 hours in advance. Confirmation received. No show at airport. Had to get a cab. Got ripped off. Hotel denies request made and does not accept responsibility.

Plussat: None.

Miinukset: - Cleanliness - Customer service - Management Mindset - Communication

Plussat: Room and price

Miinukset: Not enough staff.

Plussat: when you enter the hotel I was impressed how beautiful the entrench is. after checked in the rooms are nice and big. when go for the breakfast there is a very nice terrace to stay out side with a beautiful view.

Miinukset: For us it was not a real issue but to go to the 7 floor, we needed to use 2 lifts. but the view make up for this it is beautiful . They where doing some big maintenance on the hotel at the time we where there but it was not really bothering us.

Plussat: Staff is very friendly :) In general, everything was good.

Miinukset: In some places hotel need the upgrade, for example sink in our room was with a little crack.

Plussat: Reception was smooth and efficient x

Plussat: They have a good driver his name is Sakura all the other drivers are really bad

Miinukset: The staff lack knowledge, English language, professionality. The pool water is freezing cold, and doesn't have heating system. The food is really bad and frozen ! Our villa was with "Free" benefits but whenwe arrived they told us that it's only discount on spa and restaurant!!

Plussat: Staff were very friendly and helpful, you could tell that they all communicated with each other to give you the best possible experience. The private villas were divine, with a secluded private pool and pure serenity to relax and enjoy.

Plussat: Clean amazing staff and perfect way to relax

Miinukset: It’s a bit remote but they offer a free shuttle so it is not a problem

Plussat: Our entire stay was very pleasant. Even though the villa is not right by the sea, it sits on a relatively high elevation and one still has a good view of the ocean from the villa. The staff at Prasana were very hospitable and professional, and extremely attentive. They provided us with transport around the vicinity of the villa, which is a huge plus around the Uluwatu area as it would not otherwise be easy to hail a cab.

Plussat: Beautiful views, large beautiful villas! Also very nice very helpful staff that go above and beyond! Very clean and comfortable.

Miinukset: Breakfast could have been much better also offerings at the bar/room service.

Plussat: Every single thing

Plussat: Amazing bed, room, view overlooking the ocean (we got the Sunrise Villa)

Miinukset: Roads to the villa were a bit bumpy

Plussat: The privacy within my villa

Miinukset: The housekeeping needs to improve a lot, I had to stay with them & show them were to clean. The access to the hotel was terrible.

Plussat: Staff were amazing - always so accommodating, beautiful views, very clean. Free shuttle was great too as it’s quite isolated. The staff were accommodating and even made a cake for our parents birthday. Very special.

Miinukset: Location is a bit too remote. We had a slight smell outside our villa and there was a small leak in the main bathroom. The staff also sometimes struggled to speak English which was slightly frustrating as we had ordered a shuttle and we were trying to follow up.

Plussat: Clean spacious just beautiful

Miinukset: Harley Davidson motorcycles revving engines right next door

Plussat: Amazing service, luxury and comfort ! Would definitely return!

Miinukset: Nothing

Plussat: Some staff had strong English and were helpful others were unable to communicate clearly. Helpful - with site requirements. Good quality bed linen

Miinukset: We were disappointed at the age of the facility - very tired and needed updating. The facilities were worn- one room aircon leaked and smelt moldy. Lights around pool were not working making site dark and dangerous. (repaired while on site). Overall lack of ongoing maintenance. Overall - no coffee tea provided not explained the mini bar included milk at high prices. No orientation to site or room. Breakfast menu was confusing - one day told we could only order one of each meal , the quality of food depended on the day or the chief. No provision of cooking equipment or crockery or tea towels to dry dishes. Confusion as to late check out and responding to late check out emails and requests. due to flight being late in day. Considering the cost expected better quality.

Plussat: I liked to stay in Mahagiri, staff was very friendly and rooms are very clean.

Plussat: I would like to start by saying the staff are the most pleasant and friendly people we met on our whole tour of Bali, the service was amazing and food was great. They see to your every needs and make you feel very welcomed and settled. We would definitely recommend this for couple's who are looking for a quiet cosy retreat in a stylish and elegant villa with all the facilities and amenities needed.

Plussat: Perfect

Miinukset: Wifi had its moments but no big deal

Plussat: Makuuhuone ja oleskelutila olivat tilavia.

Miinukset: Periaatteessa villassa ei ollut vikaa, mutta hinta-laatusuhde ei kyllä toimi. 152e/yö ei nyt vastannut odotuksiamme. Uima-allas paljon enemmän varjossa kuin mitä kuvat antoivat ymmärtää. Kylpytilat eivät vastanneet kuvia.

Plussat: It is a beautiful villa. Very pretty.

Miinukset: Make sure you know what you will be doing and where you want to go. This place is lovely however is not walking distance to beach or anything nice and has no views.

Plussat: It was excellent, we had a great time there, large villa with nice pool and tanning beds. The staff was great

Plussat: Nice private villas, lovely staff.

Miinukset: Food comes in very small portions, so for lunch/dinner we opted to eat out. Over-all the resort feels a bit old-fashioned .

Plussat: Great, totally private villas ! Fantastic and very friendly staff. Really good indonesian food :) Nice experience - floating breakfast in your private pool ! Everyone should try it :) This was our second time in Mahagiri - and we are happy we choose this hotel !

Miinukset: We would suggest even more seafood in menu :)

Plussat: The bathroom, the pool and the bed were all amazing for the price we paid!

Miinukset: The mozzies! But that can't be helped

Plussat: Every thing in the villa, quite place, cooperative staff, Very clean villa and very nice pool. I highly recommend any one seeking for relaxation to stay in hillstone Uluwatu villa. Also they have facility of drop you to any where with no additional charge along of that the driver may wait for till you finish. One time the driver drop me at GWK park and wait me for 2 hours. Special thanks to all villa staff

Miinukset: Only one day i get breakfast in restaurant the test was delicious but there was limited options

Plussat: Everything...especially the friendliness of the staff

Miinukset: Nothing

Plussat: Private pool, clean, nice breakfast, nice staff members

Plussat: - The private pool - Easy to rent a scoot through the reception - Quiet location - Sunset view from the common pool and from the reception - Nice staff, very helpful

Miinukset: - Breakfast with very limited choices - Amenities never renewed - Room needs refurbishment, mainly in the bathroom - Located in a quiet area far from restaurants, beaches and bars (15/20 mins by scooter)

Plussat: We absolutely loved our private villa! The pool particularly was kept in great condition. It’s peaceful, quiet and surrounded by gorgeous grounds and greenery. We also loved that as we were located in central Uluwatu, we were a max 15min trip from popular locations or spots within Uluwatu.

Miinukset: Lights are pretty dim in the room and restaurant food was fine, but average.

Plussat: The staff were incredibly friendly and helpful and did everything they could to make us stay including moving rooms offering free breakfast etc. Lots of cupboard space to hang clothes in.

Miinukset: We booked hillstone very last minute as we were on our honeymoon and the hotel was in an area we did not like. The villa was extremely dated to the point of being depressing. It didn't feel clean, the toilet smelled terribly, in fact the smell woke us up in the night. The bath was not clean and there was rusty water sitting in the bottom of it when we arrived. There were splashes of.... Something....on the floor and a trail of ants around the splashes. The sink was cracked and parts of the bath surround were crumbling. There was no curtain on the window and the sliding doors did not close properly allowing for bugs to come in in the night. A few of the lights didn't work around the bed and there is no extra socket so it's a choice between a lamp or charging your phone. The villa we stayed in was absolutely huge but very empty so did not feel homely in any way and a bird got into the eaves so there was a huge amount of noisy russeling. In the night it rained heavily and water leaked through the roof onto the bed. The pool was extremely uninviting and did not look clean, there were building works going on next door so we were disturbed in the afternoon. The location is in the middle of nowhere, there is nowhere nearby to walk, you have to take a driver everywhere as taxis are not allowed in Uluwatu giving you very little freedom and flexibility. We walked down to the on site restaurant around 8pm and it was completely empty although the site is huge with many villas. The main pool also looked very depressing with only concrete around and no sun beds. Whilst we didn't have breakfasts, the choice was v poor with only 2 options. We booked for 4 nights but returned to our original hotel as soon as we woke up after 1 night as we felt so uncomfortable. We are not fussy travellers but would not reccomend this hotel to couples especially on a honeymoon.

Plussat: the villa was amazing

Miinukset: the wifi is terrible and the floating breakfast is good for pictures but don't eat ;)

Plussat: The pool

Miinukset: -Shower pressure was very poor. -No hand towels to dry hands. -We had to ring for toilet roll as no spare rolls where left. -Shower gel was never topped up, -bed sheets where never changed for the 4 nights we stayed, - room was very dusty and full of mosquito's - also found dozens of small insects on one of the tables in the room.

Plussat: Quite, massages ,great breakfast great, staff fabulous . Restaurant in Main Street fantastic, but that’s it

Miinukset: Like most things , but if your looking for shopping and lots of wine bars , it’s not the place . Also wouldn’t recommend taking children as they would probably be bored .