Forest Suites Resort At Heavenly Village

The room was excellent, very inviting and still updated. However the bed was very uncomfortable and springy, and the walls so thin we heard footsteps and creaky noises all throughout the night, As for the employees, the staff was great, yet the front desk could be a little more welcoming and clear with their check ins. I still very much enjoyed my stay, the beds and screechy walls on the other hand will be a factor whether or not we will return .

Breakfast included is real nice Kid activities

Staff at front desk were rude Over crowded Checking not till 4 pm is a real hard thing with kids

Location to the Gondela in Heavenly

Plumbing wasn't workking in one room. We were moved to another and the plumbing wasn't working there either then we got a room where it actually worked. Air con was noisey in all room. Bedroom was really cold at night.

Close location to the shopping areas, including grocery-store. Quiet stairways so we were not disturbed by people walking by

Room we were first assigned had a "do not disturb" doorhanger on it and the room was obviously unmade. Front desk person said 'sorry about that" and we were issued another room close by. That room was OK

The suites are absolutely huge. It would be perfect for a group of friends or a small family. The location is perfect - right next to the gondola, and a grocery store where you can stock up the kitchen. Forced air heating is quiet.

The rooms are a bit dark and need more lighting. The windows are thin so we heard a lot of traffic, despite being next to a low-traffic area. It got a bit chilly at night, so you have to turn up the heat. A comforter on the bed would help too - they only provide a thin blanket. There's not a lot of parking.

Location close to gondola and "Fire and Ice" is fantastic.

Outdated equipment makes this hotel a little overprized. Breakfast is very simple to European standards.

The proximity to the casinos and everything else in the Tahoe area. The ease in getting in and out of the hotel.

Basically the hotel floors were dirty. Need to vacuum on a more frequent basis.