Spring hotellia

Plussat: The staff was warm and very helpful. I LOVED that umbrellas were available for an unexpected rainy day!

Plussat: Beautiful property, great staff, love the amenities.

Miinukset: One more nightstand in the king room.

Plussat: Very clean and great location.

Plussat: Very clean rooms and very polite staff

Miinukset: At least 15 children running around unattended throughout all the floors and around bar area very loud past dark children grabbing beers out of coolers for the parents on the outside patio also throwing them away for them.

Plussat: I stayed here twice and love this hotel. It's modern, clean, attention to detail is impeccable. The staff go out of their way to make your stay as comfortable as possible. The food is above board for a hotel. Nice atmosphere in the lounge after a long day out. Very reasonable for the services they provide.

Miinukset: Can't think of one thing.

Plussat: Every thing. Great location, staff and very clean.

Miinukset: NA

Plussat: Location is just nice for us abd shuttle bus is available to go the office nearby.

Miinukset: Nothing.

Plussat: The staff was very nice and helpful.

Miinukset: very hard to find.

Plussat: New hotel. Great staff! Everyone very nice and smiling. Comfy room. Parking lot security officer at night.

Miinukset: Breakfast had some under and overcooked issues, (poached egg watery and bacon turned into dry twigs), but it definitely won't stop us from staying here again

Plussat: room was great - check in easy - parking good - wifi good and tv remote was nice and not complex clean bathroom and lots of towels.

Miinukset: breakfast on a sun morn could not be found at 6:50 am. Ridiculous. That totally set me off. Shower was weird and toilet paper roll? Did a man install this?? It comes off EVERY time you try to tear the paper. geez!

Plussat: Nice clean and big room, very good breakfast and nice staff.

Miinukset: Nothing comes to mind.

Plussat: I loved the entire hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and store !

Miinukset: The entire staff treated me with such warmth and concern, I was truly impressed at their sense of exceptional customer service!

Plussat: very clean and cozy very quiet room nice staff

Miinukset: breakfast could be better

Plussat: Clean, safe, comfortable, nice staff

Miinukset: Lack of trash cans.

Plussat: Love Hampton Inn

Plussat: Well maintained hotel near to my business meeting venues so a good location.

Plussat: Clean and friendly staff

Plussat: Breakfast and very quiet

Plussat: The hotel was clean and the staff was friendly. We has a group of people at breakfast,and the manager on duty opened up a conference room for all of us to sit together. That was very thoughtful of him

Miinukset: Nothing

Plussat: We liked the breakfast area where we had windows to look out We cannot come back with my son-in-law with an unlocked bathroom door it sounds pretty funny but he'd be very uncomfortable Your staff was very good

Plussat: Way better than I expected, nice neat contemporary look. Staff was great my, polite and helpful. Will be staying there again for sure.

Miinukset: Nothing I don't like

Plussat: Spa pool very nice, Facilities is great, Room very clean, Breakfast good but they should to have more meat such as sausage and WiFi very good too,Receptionise staff awesome! Around location not much choice for food but the area is quiet and safety. Free coffee hot chocolate cookies all day and living area very nice!!

Miinukset: Water supply at room should to be more power. But it’s not a big dear cause bathroom very clean and comfortable.

Plussat: New modern feel, very clean and thoughtfully laid out rooms.

Miinukset: The exterior light was aimed directly into our window. There were blackout curtains but the edges let light in. We do like our sleeping room extremely dark so this was the only thing we could complain about.

Plussat: Clean, convenient to Ironman Texas in The Woodlands, good breakfast buffet. Easy check-in and check-out.

Miinukset: There was nothing negative about the hotel.

Plussat: The free hot breakfast and the evening socials. Didnt have to go out for those meals if we didn''t want to. The room was well laid out and the decorations were nice. Whole hotel was kept very clean.

Miinukset: Check in was a little rocky, but I think that she was new.

Miinukset: Too much light came thur the window during the night.

Plussat: Room was nice and big. It had high ceilings as well making it feel even more spacious. Would definitely stay here again.

Miinukset: The only thing I could say slightly negative is the bed/pillows were not very comfortable but that wouldn't be a deal breaker because the room is still great.

Plussat: Nice quiet place to work. Room was nice and comfortable.

Miinukset: Late checkout is 12:30pm

Plussat: The mattress and pillows were very comfortable.

Miinukset: The free breakfast was inedible. Cold eggs and sausage, room temperature orange juice. Toaster didn't work. One of my party was frail and elderly using a walker, and I needed to use a cane due to surgery. Our rooms were incredibly far from the desk and we had difficulty getting to them. For the price paid, not worth it.

Plussat: Price, free bfast and happy hour

Miinukset: The hotel was at capacity and there was not enough pillows for our pull out bed. Very disappointed.

Plussat: Fantastic!

Plussat: Parking is very easy. The rooms were clean, the beds were very comfortable and accomodations were roomy. The area is somewhat private and safe, for Houston anyway.

Miinukset: It was not super easy access . Some acquaintances had a hard time finding it , you exit a long way before you actually get to the hotel. The staff was not super pleasant just average . When I asked for some more coffee packets late at night after I realized there were none left ( I forwent the room cleaning that day) I had to practically beg to get someone to bring it to me so I did not have to change back out of my nightgown.When they agreed to bring it to me, they did come quickly. It would have been nice if the AC had work just a little bit better, but it was super humid and in the 90s that day so maybe it just had a hard time keeping up. the first room I had was next to the elevator and the air conditioner was making an odd noise in the room was super humid. When I called and asked to change accommodations they did not give me any trouble they changed it and the second room was fine.

Miinukset: Air conditioning didn't cold as I wanted

Plussat: Everything was good

Plussat: The staff was amazing! So friendly and helpful. The room was bigger than expected, comfortable, and had a nicely set up and clean kitchen.

Miinukset: The complimentary breakfast was fine, but would have been nice to have a few more options (more fruit, dry cereal, breads/toast, etc). Luckily there are many dining options around.

Plussat: Nice quiet place for work. Lots of amenities for non-work. Room was clean and very comfortable. Food was excellent.

Miinukset: Latest checkout was 12:30pm

Plussat: The room was big and clean. The shower was a nice size.

Miinukset: The bed was old and a bit creaky.

Plussat: Great property!

Miinukset: Everything was great

Plussat: Appreciate that it was newly renovated with modern and nice amenities.

Miinukset: no

Plussat: This place was like home away from home very convenient in every way. Thanks Larry

Miinukset: Nothing

Plussat: THe hotel was so clean, staff was so nice and the breakfast was great. We stayed there 3 nights while we were getting settled into our new home. I would recommend it to others.

Plussat: Kind staff! Great breakfast!

Miinukset: Nothing!

Plussat: very clean, friendly staff, plug in outlets everywhere in the room-was great not to have to search for somewhere to plug in all our electronic gear, the hot breakfast downstairs was delicious!

Miinukset: just one thing, in the bathroom the vent/ventilator didnt come on

Plussat: Good staff!!

Miinukset: Nothing

Plussat: The hotel was new and very clean! My mom who is allergic to most pets had no issues at this pet friendly hotel. Also they were pleased with the gym and strict no smoking policy.

Plussat: It was everything we needed for a stop overnight stay.

Plussat: The room and facility was very clean. I loved having a larger screen TV with Directv. The room setup allowed TV viewing from the bed or the armchair.

Miinukset: The shower floor got very slippery. I had to keep my feet pressed against the shower sides to stop sliding around. A couple time I thought I was going to fall.

Plussat: Location is great its clean and quiet

Miinukset: Swimming pool could use some shade area not the whole area but a little shade would be nice

Plussat: The hotel was very clean. The staff was nice and professional.

Plussat: The property was very clean and very nice employees The service was excellent

Miinukset: N/A

Plussat: The only positive about this hotel is the free shuttle to the IAH airport. So if you stay only one night in the hotel and you are lacking a car (which is a terrible situation in Houston), than it is fine. If you must stay there more than one night, then you are screwed. Anyway, the room is large enough and the bed is comfy, but everything else you can forget!

Miinukset: If you must stay there for more than one night, make sure you travel with a rental car. The breakfast is the same simple and bad stuff everyday and coffee is just terrible. Well, maybe most of US citizens did never drink a good italian coffee so they will not know the difference anyway. I get also lucky for not needing to use the indoor air conditioner, which is very loud and probably full of bacteria. Not having any complimentary water bottles in the room is also a no-go these days.

Plussat: Loved Joe, the shuttle driver!

Plussat: Location & quality was great! From the moment we stepped on property, we knew we had made a wise choice. Cassie welcomed us with a smile & professionalism. Our housekeeper, Amillia (pardon if spelling is wrong) was great. She went above and beyond to make sure everything was just right.

Miinukset: N/A

Plussat: Easier access than adjacent hotels

Miinukset: Finding dirty underwear under a chair lefty by previous occupant.

Plussat: Nice amenities

Miinukset: No

Plussat: Clean , the location was close to where I needed to be.

Miinukset: No

Plussat: Very clean and organized. The room layout utilized the space well.

Miinukset: The exit to get to the hotel from 45 was confusing.

Miinukset: I was charged for the room when I booked it after it was advertised as "pay at property" and had 50 dollar "incidentals" also pending on my acct for a week after visit.

Plussat: Love the free wi-fi in the hotel room and lobby. Love the location. It is out of the way for some but I like that is not busy and not a lot of noise. Like the room interior design, modern and functional. Like the stream TV. I can watch youtube.

Miinukset: This hotel is new and clean but housekeeping could do a better job of cleaning the rooms. When I walked into my room I saw crumbs. Some of the light fixtures were dusty. And the in room coffee pot was dirty. Just a little more attention to detail.

Plussat: Everything! Location. Safety. Cleanliness. Staff. Comfort. Accommodating. LOVED the loveseat and side table. Bed was very comfortable. Crazy huge walk-in shower!

Miinukset: Was not an issue for me but if you are looking for complimentary breakfast there is none. Only bistro service.

Plussat: Room and location were great.

Miinukset: Only issues were that the elevator was out of order and someone kept sticking a stick in the side exit door in order to keep it so that a key was not required to get in.

Miinukset: The room was incredibly small for what was advertised. The front desk staff would talk to customers for so long but a wild form behind him and everyone was waiting just to get simple tasks completed

Plussat: The grounds and interior are modern, clean, & stylish. The staff is super friendly and accommodating. Location is very convenient to great dining options (try the ramen place!). Rooms are clean, well-appointed, & comfortable. Good value for the price we payed, even over a holiday. We would definitely stay again.

Miinukset: The bistro/breakfast are not equipped to handle guests for much besides coffee, toast, or a night cap. Don’t even try. Seriously. Genuinely. They were super kind and accommodating regarding the breakfasts we had purchased alongside our room, but frankly it should be avoided for the headache it will be to yourselves and the one staff member expected to be server, cook, barista, bartender, busser, and peacekeeper for all guests present. The breakfast model of this hotel is uniquely bizarre and largely unsuitable to guests needs.

Plussat: Location

Miinukset: First room I was in had a musty smell to it. I asked to be moved to different room and was accommodated.

Plussat: Everything. Lots of outlets everywhere!

Plussat: The beds were very comfortable.

Miinukset: Coffee wasn’t very good.

Plussat: It is a new hotel. The rooms are nice and big. The shower is a wonderful big size that makes it easy to get in and out. The staff was courteous and very helpful.

Miinukset: N/A

Miinukset: Charged us a total of 3 times for this one night stay! Never again

Plussat: Alan was exceptional, very friendly and efficient. Check out was also very good.

Miinukset: All was good

Plussat: It's location.

Miinukset: None

Plussat: Friendly Staff, location, clean, service.

Miinukset: Yes, the breakfast was almost the same every day. We stayed there for a week and we had the same food almost every morning. The fridge in the room was small and only cools for 8 hours.

Plussat: The staff were welcoming and everything smelt clean. It was very quiet.

Miinukset: The pool was in for repairs when we arrived at 2pm. Could have had more choices for breakfast, hash browns, pastries and I don’t remember any fresh fruit.

Plussat: Clean and felt safe.

Miinukset: Was given the wrong room. Reservation stated king bed was given two hard as rock beds. Told us after showing our reservation confirmation they could not move us because nothing was available. I book this reservation a month in advance. Not happy at all.

Plussat: Excellent place to stay

Miinukset: Clean, hood breakfast, nice staff

Plussat: Check out was at 12pm. Breakfast was good! Clean place and the employees were very nice! Extremely comfortable beds and pillows!

Miinukset: There was something weird in the lime water there were offering in the main lobby. An employee was setting up breakfast bread and was touching the bread with her hands, no gloves. A bug was crawling on my daughters friend in the pool.

Plussat: The staff are very polite and welcoming. They made the stay special.

Miinukset: The hotel met all our expectations.

Plussat: Location, price, and staff

Miinukset: Cold pool water

Plussat: Clean room. Staff were very attentive.

Miinukset: Overcrowding breakfast lounge.

Plussat: I arrived at the hotel and only had one room available when I reserved two. The cashier informed me that they were full and there was nothing he could do. “Try the hotel next door”. Wow some service.

Miinukset: The attitude of the cashier.

Plussat: Breakfast was great. Bed was comfy, and place was amazing

Miinukset: NOTHING. Everything was perfect

Plussat: Location

Miinukset: The fact that King room w/ sofa supposedly not available due to a/c repair

Plussat: Rooms were super clean and everything was great. Perfect for business with good free breakfast and my room had plenty of space with a desk to work from. Friendly staff eager to help. Highly recommended!

Plussat: the room had a bad odor had to be moved into another doom and than i got charged $20 onto my credit card

Miinukset: i would never recommend that hotel to anyone

Plussat: Our experience was excellent. Staff was awesome. Checking in and out was so easy. I would come again for a visit.

Miinukset: I can't think of one thing.

Plussat: The breakfast was amazing

Miinukset: Really a great value

Plussat: Difficulty with waffle maker. Perhaps an attendant could be in breakfast area. Reception staff were very obliging and friendly. Great value for money.

Plussat: Love that Fairfield offers a great, free HOT breakfast. And the price is definitely right considering that. Beds are comfy, rooms are clean. Best value hotel around.

Plussat: The staff was very friendly the breakfast was good. Everything o came in contact with was very clran

Miinukset: I found everything good

Plussat: The staff was very friendly and responded to our needs quickly.

Miinukset: I could hear the people walking around above us. So, creaky floors.

Plussat: This hotel was close to my destination. The check in staff was very nice and helpful. The room was clean and provided for all of our needs. The free breakfast was very nice over the weekend.

Miinukset: We left on a Monday. The morning of our departure, the breakfast area was not fully stocked. The breakfast staff manager was fussing at the front desk clerk about the night shift crew not doing their job while in front of guest. The front desk clerk was trying to fill the coffee station because the breakfast staff wasn’t completing the task. The breakfast staff manager was speaking so loudly that the entire front lobby and breakfast area could hear her. I felt it was very inappropriate. We had a great stay but ended the weekend on a bad note.

Plussat: Location and price

Miinukset: The room I reserved wasn't not honored and there was a dirty wash cloth in the bathroom

Plussat: Food

Miinukset: NA

Plussat: The hotel was really nice and clean. The gentleman that was working the front desk when I checked in was very nice and helpful with my booking issue (I booked a room for the wrong night). He was able to get me into a room really quickly.

Miinukset: The only bad thing that I experienced in my time here was when I returned to the front desk to turn in my key at check out the lady didn't greet me and I just stood there for a few seconds while she was distracted on her phone. Overall loved my stay!

Plussat: Restaurant staff and food.

Miinukset: Had to fetch front desk staff in his office.....

Plussat: Clean, clean and very friendly staff

Miinukset: Mattress a little firm

Plussat: Hotel employee made me feel at home when I had a late meal after arriving late in the evening.

Miinukset: No phone service. No shuttle. The fan was broken in room.

Miinukset: Pillows a little firmer

Plussat: Location, cleanliness, friendly staff

Plussat: Loved how the hotel offered to provide toothbrushes and tooth paste and even razors if we forgot them ! That is rare now a Days !

Miinukset: Location is far and food choices were pretty bad

Plussat: The cleanliness.

Miinukset: Lighting

Plussat: Room was very nice

Miinukset: I asked if they had an early 3 am shuttle to the airport before booking, manager said he would arrange it for me. When I checked in the manager said that wasn't an option. Also had a mix up on their end of the date I was checking in and leaving.

Miinukset: The closet door was locked so there was no place to hang my shirts. There was a black grunge in the corner in the shower.

Plussat: All fine at the hotel

Miinukset: Everything fine at hotel What i didnt like was the Deception and bait switch of BOOKING.COM “No Cancellation fees” “etc” then AFTER you book it it comes back with You HAVE 24 HOURS TO CANCEL THEN HAVE TO PAY FULL ROOM COST EXTREMELY BAD ADVERTISING Confirmed w hotel it was not their policy. WillNOT BE USING BOOKING.COM AGAIN

Miinukset: The heat didn’t work and the face cloths smelled too much like bleach

Plussat: The breakfast area is clean and well stacked. The omelets are good and tasty. The coffee is very good. We really enjoyed it and best of all thanks for the oatmeal.

Miinukset: We had a handicapped room which was very good and clean. The only thing is that the shower curtain is too small maybe about 10 inches up from the floor. This way the water from the shower runs all the way the toilet. I had to be drying the floor and reduced the water flow to a very minimum. The problem can be reduced if a longer shower curtain is installed.

Plussat: Price and very good quality

Miinukset: Distance from I69

Plussat: Everything the beds was soft and comfortable they rooms was very clean and the lobby was very clean and the staff was awesome

Miinukset: Didn’t have any dislikes

Plussat: Great location near family and not a bad commute to MD Anderson. Outlet and mall is in close proximity of hotel.

Plussat: The navigation around the community was great

Miinukset: The kind bed was very hard and has caused my back to be sore and hurt since sleeping on it

Plussat: It was very nice

Miinukset: Nothing at this time

Plussat: Very clean and nice person at front desk.

Miinukset: Waffles are always great. The eggs aren’t real eggs or at least they didn’t taste like it. But I’m a picky eater.

Plussat: The room was very nice! The large tv was great! The room was clean and nice size! Like the complimentary coffee!

Miinukset: The breakfast was lacking! There was no fruit!

Plussat: Nice staff

Miinukset: Small roach on bed

Plussat: My flight was too early so I could not take it. Sorry!!!

Miinukset: The shower can improve. Need manintenance

Plussat: Great waffles

Plussat: My friend & I were tired after a long flight & then coming to Houston to explore before a concert so being able to talk to nice staff & just resting was great.

Miinukset: N/A

Plussat: The breakfast was beyond my expectation for a 2.5 star hotel. The rooms were in excellent repair. No broken or damaged looking anything.

Miinukset: The remote did not turn the TV on and off. It only controlled the cable box. The channel guide was also slow and clumsy. Overall this is a very minor thing. The room itself was very nice and clean.

Plussat: Night clerk and shuttle driver were so friendly!

Plussat: The room and beds were clean, comfortable. Breakfast was good.

Plussat: Clean, nice staff and location close to the airport

Miinukset: Maybe the breakfast option should be expanded like pancakes and cheese

Plussat: Great hot breakfast, large room for a family of four, airport pickup and drop off 6 min drive from airport, good value for money

Miinukset: Not enough options for food close by when you don't have a car

Plussat: It was clean and nice. The breakfast was good also

Plussat: Property in a good location and for a good value.

Miinukset: Passed the entrance up a couple of times. It’s located on a busy road. Would’ve been helpful if there was a sign closer to the entrance but there was an auto parts store sign in front of it. Breakfast was good but would’ve been better if it was hot—eggs sausage and gravy were on the cold side. Large headboard over bed had a layer of dust on the sides as if it hadn’t been dusted in quite some time. Probably because it’s so high up the wall a step ladder would be needed to clean it. Overall, good experience, good price. Staff was friendly.

Plussat: None so ever.

Miinukset: The bathroom was dangerous and slippery from taking a shy. Very dirty full with woman hair on the floor. Lighting were too dark.

Plussat: Every thing is

Miinukset: I don’t like the bed is too high when I wake up morning put my foot on floor is trouble

Miinukset: Not enough fruits for the morning breakfast.

Plussat: Location and breakfast

Miinukset: The hard mattress

Miinukset: My only complaint was that the TV remote was low battery and they did not have any at front desk

Plussat: Food was just okay, meat choices were lukewarm

Miinukset: Room seemed cold, indifferent. "Wood" floors were cold and slick with socks on. Towels not replenished nor coffee pod cups, had to ask for replacements from front desk. Just doesn't have that La Quinta ambiance of previous stays.

Plussat: NA

Miinukset: The smell, the rude attitudes and the out dated everything

Plussat: Comfy beds

Plussat: Very convenient to where we were going on this trip.

Plussat: It was close enough for my family to visit and the price was not half bad

Miinukset: The air conditioner in my room did not work as well as expected

Plussat: It was centrally located to what we were in town doing.

Miinukset: The person at the desk when we checked in was not very enthusiastic. The person that was there when we checked out was playing a game on her phone while checking us out. Neither were very professional.

Plussat: Staff courteous, helpful. Breakfast great. Mattress/pillows great. Hotel very clean inside and out.

Miinukset: AC/heat made dreadful “whining” noise. Lighting in bathroom was really poor. Had to go buy a lighted makeup mirror to put my makeup on! For a utilitarian room the lighting was more geared for a soft bedroom feeling than a place to get dressed/ made up. The Keurig machine was scrunched into the far corner of the room on a little bitty table that was about 20” tall — AWKWARD and AGGRAVATING! So much for the ease/convenience of making a cup of coffee in your room.

Plussat: The location was perfect. The hotel was nice.

Miinukset: It was ok. Everything was nice.

Plussat: Clean and friendly staff

Miinukset: The area is not great. Had my truck broken into while there. This was not the hotel's fault but not the safest area. Hotel does not have security on duty.

Plussat: Everything was great

Miinukset: I have know complaints.

Plussat: Location was good , breakfast was very good and well stocked

Miinukset: person at front desk tried to charge me for my room I already paid for & kelp telling me I had not paid even after I showed my confirmation & receipt made me feel like she didn't believe me .the construction of hotel was dangerous I tripped on pla

Plussat: Location and convenience

Plussat: The staff was very kind and helpful I got there sick from food poisoning and they quickly got me on a room within 10 mins of being there . Thank you again Holiday Inn Express

Plussat: Location was great.

Plussat: friendlyness of the staff and cleanliness in the room and hotel

Miinukset: would have been good to have shuttle to airport

Plussat: Everything

Miinukset: Except the pillows

Plussat: Cleanliness

Plussat: The excellent service

Miinukset: N/a

Plussat: The breakfast was fine. Same as every other hotel , waffles, cereal, toast, bagels . Was pleasantly surprised by the room, had a fresh scent. My Boyfriend loved the shower .

Miinukset: Couldn't get T.v to work at first , needed to have the manager come to room to fix it. At breakfast the orange juice was watered down,

Plussat: Excellent staff and facility

Plussat: The bed was super comfortable and the room was spotless. Huge tv with dish cable it was great.

Miinukset: Nothing it was perfect.

Plussat: Great location, near plenty to do and places to eat. Use Uber if you don't have a vehicle

Miinukset: No kettle to make tea. WiFi a bit intermittent

Plussat: Shower

Plussat: Everything was good except they gave me a room that was being occupied! I had to go to the front desk to get a new room!

Plussat: BREAKFAST, I THOUGHT WAS SUPPOSEDLY BE CONTINENTAL BREAKFAST, IT WAS NOT.

Miinukset: STAIRS, NO ELEVATOR, SHOULD HAVE ONE FOR THE HANDICAP, OR MAKE IT KNOWN WHEN BOOKING,THIS HOTEL LOCATION.

Plussat: I enjoyed my stay. It was very VERY clean, absolutely no issues there... which exceeded my expectations for the price.

Miinukset: The only complaints i have is it was very noisy in the location I was at and appeared to have a family staying there that had their kids right outside of my door being loud and playing with chalk, and a creepy neighbor who had been bothering me took it upon himself to call my room phone.. freakin weirdo! Lastly, they didn’t really have a comforter... the cover was more like 2 bed sheets.

Plussat: Everything

Miinukset: On arrival, the check in was handled by the father of the manager, who was really great and very helpful. I told him the following morning that the room I had (105) was comparable to a 3 or 4 star hotel This is easily the best "motel" kind of set up that i have stayed at. Do the "Brickhouse Tavern" whilst you're there, about 800 metres away.

Plussat: It was very clean and staff was very friendly.

Miinukset: I didn’t like that I was up all night a couple was having sex all night next door to me. It was very distrubing.

Plussat: The breakfast was good and it was clean and less than a mile from where I had to go

Miinukset: None

Plussat: Location and it is pet friendly. Helen in the front desk was very helpful and with a pleasant smile and personality.

Miinukset: None. Everything was great!

Plussat: Front desk agent is a phenom in the hospitality/ customer servfice field

Miinukset: Bed too soft

Plussat: Package deal

Miinukset: Kinda dingy and dirty

Plussat: New interior, room had kitchen and lobby had a bar.

Miinukset: no

Plussat: I have filed report to corporate moved rooms 3 times one room had dry blood on sheets 2nd room no working toilet 3rd room No towels no shower curtain and only sheets on bed was charged double now manager ignoring my calls to refund my charges the worst experience the hotel is filthy drive 12hrs and was nothing but stres

Plussat: Good location.

Miinukset: Could not use pool. Tub did not drain stood I. 4 inches of water while taking shower. Sink drain was broken. Broken tile in bathroom shower. All they had was decaf coffee for rooms. Overall just really disappointing. Paid $---- for a $---- room.

Miinukset: Our room did not have a TV remote control. I called the front desk and let them know. The front desk told me they would call me back, but never called me back. This definitely hurt our stay.

Plussat: The staff was very friendly and polite

Miinukset: N/A

Plussat: Overall, the hotel location was good, but that was about it. Not impressed with service or cleanliness of hotel.

Miinukset: Upon checking in at 4:30 pm I was told that they would have to check and see if the room was ready. I told them not to worry that we were going to dinner and at 7:30, I had to wait for them to check the room for readiness again. Then, the room was clean, but overall look dingy and not well kept.

Plussat: Breakfast was delicious

Miinukset: The AC unit in my room made a high pitched squeaking noise when it was running

Plussat: The front desk ladies personality.

Miinukset: Smelled like cigarettes, no hot water, had to change rooms, bugs everywhere, blankets were thin as paper, dirty

Plussat: Walking into the hotel was so refreshing to see a clean lobby as well, as it smelling so clean. The hotel really exceeded my expectations of what I was facing. This hotel deserves at least 3.5 stars if not 4.

Miinukset: What I did not care for was the hidden 20 dollars they charge for any type of damages to the room. After all the room was charged to a credit card and I didnt see the need to recharge my card for an extra 20 dollars that I’m yet to receive back fro

Miinukset: I was asked to leave after being allowed in the room for 5 hours because the desk erk didn't realize that my credit card for incidentals had actually gone through. She even had the cops on standby in case there was an issue.

Plussat: Great hotel! Super clean and comfortable

Plussat: Great location. Lots of restaurants near by. Hotel was very clean and quiet. Slept great!!Breakfast was good!

Plussat: Good room

Miinukset: Na

Plussat: Rooms were large, clean, and modern.

Plussat: Our room was clean, the staff were very helpful and friendly.

Miinukset: I could hear people walking on the floor above me.

Plussat: My son loved that they had some sort of automatic conveyer belt that made pancakes.

Miinukset: Walls and ceiling are super thin. You can hear every single thing that your neighbors say.

Plussat: Everything

Miinukset: No comment

Plussat: Clean and easy

Miinukset: No