Cleveland hotellit

Plussat: Recently opened after multi million dollar historical restoration...beautifully done well appointed and great central downtown location.

Miinukset: Although not crowded during my stay I would imagine the hallways will become very noisy due to the beautifully restored marble floor and half wall wainscot.

Plussat: Overall clean, good breakfast. Wifi worked well. Room was modern, but the bed was soft. Had complimentary fridge and microwave which was nice. Would have loved this hotel if traveling for work, but not really the best set-up for a family with a baby.

Miinukset: Drunk person wandering around front of hotel when we went to check-in at 8pm on a Friday. Had to carry our infant through group of smokers that congregate at the front door (gross.) Nobody manning the front desk, had to find someone to check us in. Only offer valet parking option. The free "crib" provided was just a pack and play, not really good for sleeping baby (or easy to clean!) and overall the hotel was on the noisier side. Also no bathtub in the room for bathing kids.

Plussat: Loved the whole feel of the retrofitted space! Extraordinarily comfortable, great safety features, and amazing location.

Plussat: Free bikes to tour the city. Great location.

Plussat: Staff is excellent. Very nice breakfast. Great location close to park, airport and city

Miinukset: Room was cramped. Bathroom door was an issue

Plussat: Ou room was very clean and quiet. The warm, welcoming and helpful staff exceded expectations. Great location for access to any attraction in the greater Cleveland area and breakfast was delicious and ample.

Miinukset: We had no negative impressions of our stay

Plussat: Hotel rooms are spacious and very well decorated.

Miinukset: Don't like the requirement of having to valet on Sunday and week nights. $18, seems a little steep for this level of hotel.

Plussat: Nice and clean

Plussat: Staff was very friendly and accommodating.

Miinukset: No

Plussat: The entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

Miinukset: No

Plussat: The friendly staff

Plussat: It was a 5 minute drive to my Aunts place who I was visiting.

Miinukset: NO

Plussat: Perfect location. Very quiet, clean and safe. The outside garden patio was a beautiful relaxing place to sit and talk till late in the evening.

Plussat: comfortable room and beds

Miinukset: That we had to pay extra for breakfast. We didn't want a $10.95 buffet just some coffee and a muffin or bagel.The bathroom door squeaked....hinges need to be oiled Room 435

Plussat: Convenient location, nice restaurant, friendly and professional staff.

Miinukset: Noisy, expensive.

Plussat: fitness facilites, nice staff and general ambiance.

Plussat: The room was fantastic. Loved the Keurig machine!

Miinukset: The bathroom could have been cleaner. The shower was a bit moldy. Could have used a little more TLC when being cleaned.

Plussat: The staff was nice the breakfast buffet wasn't that great room was clean quite very peaceful

Plussat: Friendly staff and the hotel was very clean. Breakfast buffet was very good with a lot of selections to choose from. The room was very open and clean.

Plussat: The hotel was very clean and the room had a nice, modern look. Would recommend this hotel to anyone.

Plussat: It was a nice place close to where I need to be cost of room was good also was the breakfast

Miinukset: Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing

Plussat: The mattress and pillows were very comfortable. The staff was very helpful and friendly.

Miinukset: Ice only on even floors

Plussat: Very friendly staff, clean

Plussat: Location very good close to everything that walking distance ?

Miinukset: very nice hotel the stay in and the breakfast are very good ,I will stay here again when I come back in Ohio.best place to stay in Cleveland.

Plussat: nicely appointed rooms, clean, fairly comfortable. Located within walking distance of several restaurants and attractions and close to the lake.

Miinukset: Staff was a bit harried, not helpful when it came to directions. The 90 East is closed right now, making it a challenge to get in and out of there with GPS. Difficult but not impossible. Staff did not seem to know about this and were not a good source of information for alternative directions.

Plussat: Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.

Miinukset: Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.

Plussat: Great location. Nice breakfast. Comfortable room.

Miinukset: No easy access to evening meals. Price of daily parking.

Plussat: We regularly stay at Hampton's so are very familiar with them. This one was perfect for visiting the Rock Hall and Progressive Field. Everything was expected for a typical Hampton Inn. The breakfast was probably the worst part. They didn't seem to keep the food stocked up so there was scraps left both mornings that we ate there. Our room only had 2 towels, which I found strange, usually there are 4. I had to ask for a 3rd for the 2nd morning. We didn't bother having maid service because they didn't show up until 3pm and by that time we had been out and back and were relaxing for a bit. Valet parking was good but it does cost $20 per night.

Plussat: Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.

Miinukset: I like a firm mattress - it was ot

Plussat: Close to rock hall and bars

Miinukset: No room service and breakfast buffet was inadequate for the number of guests, they ran out of food and the wait was ridiculous

Plussat: Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall. Breakfast provided--but could have used a bit more variety in hot food options.

Miinukset: First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part. Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in). Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh. Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful. Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up. I hate to be "that guy" but this Hampton really let me down overall.

Plussat: The cleanliness of the entire hotel as well as my room. Breakfast was a plus!

Miinukset: The frown on the front desk lady, she wasn't nice at all. The night one