Springfield hotellia

Miinukset: You'd think reserving a room six weeks in advance and paying in full would be enough for this hotel to keep your booking but that's not actually true. Someone else can show up before you, take your booking and you'll be transferred to a lesser hotel, miles away and the staff will make you feel like it's your fault. I've stayed in there in past and it was a really mixed experience. The walls are paper thin but it was in a convenient location. I would have stayed again but now I'd say reserve a room at your own risk, who knows what will happen when you get there.

Plussat: Very clean and convenient to all things in the Springfield/Branson area.

Plussat: Clean and beautiful spacious room.

Plussat: Location

Plussat: everything was good

Miinukset: no

Plussat: We thought the hotel was brand new but it was three years old. Everything was well kept and looked brand new. Everything was spotless and above all else the staff was friendly and knowledgeable. The rooms were spacious and the bathroom was very clean.

Plussat: New and clean

Miinukset: Had room close to highway , a little noisy. I

Plussat: Great breakfast friendly staff

Miinukset: Rooms were small but efficient

Plussat: Great rooms. Even the sofa bed was comfortable.

Plussat: The bed was comfortable and the breakfast elaborate. The staff were very friendly. The breakfast room had plenty of room to move and choose items and the seating was comfortable. The walk-in closet in the room was over-the-top amazing.

Miinukset: Although there were placards stating that hanging up our towels would indicate we wanted to reuse (& save water) the staff replaced them anyway. The dishwasher in our room was run by staff with only one glass in it! I would like paper cups in the room.

Plussat: Had a wonderful staff that really went above and beyond our needs.

Plussat: I loved how clean the rooms were and how friendly there staff were as well. The food is excellent and it was nice to not hear the people next to you. I would recommend this to everyone!!

Plussat: Great amenities!!

Miinukset: No

Plussat: I liked everything!

Miinukset: No

Plussat: The staff was very professional and helpful, as always. Hotel is clean and conveniently located. I won't stay anywhere else when I visit Springfield.

Miinukset: The bed was a bit uncomfortable, but bearable. Waffle maker was not working, but plenty of other options. Slow wifi.

Plussat: All the amenities were included in the room and full breakfast. Clean and comfortable.

Miinukset: The breakfast was nice, however, with a little effort in preparation, it could have been really good. Train whistle was a little bothersome.

Plussat: Location and breakfast were good. Staff was courteous and responsive.

Miinukset: Fold out couch was horribly uncomfortable and there was no bedding for it in the room. I had to go to the front desk to get it. Also, the soap bar from the last guess was still in the shower. Ew.

Plussat: For me, this location was perfect. It was right off the interstate highway so that was nice.

Miinukset: Water softener needs to be added for the shower because long haired people will be happier. Also the wifi was down while we were there so that was unpleasant.

Plussat: PROS: Very friendly people Accommodations Free breakfast Free Wifi Convenient location Safe area High ceilings Large room Mini fridge & microwave in room TV in room (didn't use it though) Free use of washer and dryer (pay for soap or bring your own) Style and decorations Can't hear neighbors Pool Fitness room Environmentally friendly if you care about that sort of thing Flexible policy on extending stay Plenty of parking It is worth noting that the construction is now complete and I did not experience any construction noise. The place looks very beautiful and classy and modern. The people are super friendly and I was able to easily extend my stay immediately just by asking the front desk. THey accidentally charged me a few dollars too much on one of the days inconsistent with the others, but when I pointed it out they immediately fixed the issue happily. I was very pleased with my stay. Even though it was expensive like all hotels are expensive, it wasn't on the high end because there are many hotels twice the price even in this town. The value was very high and it is more value than some of the other cheap seedy motels. It is also very safe here. I accidentally left my car door unlocked one time, and nothing was stolen. However I still recommend to lock your doors, because that is a smart thing to do. I just forgot by accident, but the point is that it is relatively safe. I felt comfortable walking in and out of the hotel and the receptionists wave and smiled to me every time I walked in or left.

Miinukset: CONS: Train noise, hard to sleep (I am a light sleeper) Itchy sheets (could be the chemicals because I have sensitive skin) No available outlets next to bed (I used an extension cord to the other side of the room instead) I did have a hard time sleeping here, partly because the sheets were itchy and partly because of the train noise. I was able to get to sleep when I turned on a youtube video of the ocean noise. However it was not bed bugs, I think it was just the chemicals they used because I have very sensitive skin.

Plussat: Everything was great for a one night stay.

Miinukset: Only downside would be a late breakfast.

Plussat: As nice as most hotels over$100 per night

Miinukset: One of the wash cloths was pretty heavily stained. Not dirty, just stained. I just set it aside, the next day it had been replaced with a new one. Only downside for families would be no indoor pool.

Plussat: Clean, quiet, comfortable and very good price. Rooms are always very clean.

Plussat: Very friendly staff and at other hotels I have spent twice as much and got half the value. I will use Greenstay again.

Plussat: 1. Rooms were spacious and clean 2. Hotel staff were so friendly 3. Breakfast was decent. Quantity and quality both were good

Miinukset: 1. Either the walls were super thin or the couple in our neighboring room have really not done it in forever. But, you can hear almost everything.

Plussat: Very friendly staff. Great breakfast

Plussat: The room was clean, comfortable and spacious. The breakfast was just ok. The biscuits and gravy were good but the potatoes were raw and the sausage seemed like it needed to be browned a little more. We will stay here again but likely eat breakfast out.

Miinukset: Not the hotels fault but the construction in front of the hotel makes access difficult.

Plussat: Good location. Easy fast check in. Room was nice and very clean. Breakfast was good and available early. Price was super.

Miinukset: Shower curtain needed replacement.

Miinukset: There were patrons at breakfast without shoes. It was rated high on all websites we checked which is why we decided it would be fine for one night despite our misgivings about a Drury Inn. Never again. We will stick with the Hyatt when when limited to a chain hotel option. This place was disgusting.

Plussat: Love the kick back. Able to have a relaxing meal without the expense and drive. They should drop the alcohol due to poor quality. Great breakfast. Was assigned room in great location for easy access

Miinukset: Quality of kick back alcohol was poor but kind of understand because of expense.

Plussat: Staff was very pleasurable.

Miinukset: Was NOT impressed with the beds at all. Especially how much advertising was done about how you can adjust the bed (BIG JOKE!). I would have to NOT recommend the Hotel to friends etc. on that alone. It is a HOTEL first and foremost should be the comfort of the BED!

Plussat: mattress firm yet comfortable. Two types of pillows at each side. Had duvet, blanket, bedspread - most attractive & comfortable. Slept well, ( not my usual hotel experience ). Room furnishings well thought out.

Plussat: For an emergency stay this place surprised us. Close to banks, fast foods, bus stops, excellent service, kind staff, clean and nice facilities. Excellent experience.

Plussat: Loved the theme! The fifties Route 66 them was great with lots of history in every room. The staff was more than helpful. The room was a little tight, but it was enough room for me. I appreciate the breakfast having protein. Most places just serve a lot of carbs!

Miinukset: My room was a little small, with only one queen size bed. But it was enough room for just me.

Plussat: Retro feel

Miinukset: Nothing

Plussat: We loved the mhm won lights and old gas pumps at the office. The room was very clean and nicely appointed, it was a great room for the value.

Miinukset: The bathroom was very cold and no heater in that room.

Plussat: The decore was cool and fun.

Plussat: Very clean, very neat hotel. Cool retro theme. Staff went above and beyond to make sure our stay was great. Great location.

Miinukset: No complaints here!

Plussat: The new carpeting and nostalgic decor was great! Loved the renovated bath. Will stay here again.

Plussat: Was very enjoyable

Plussat: Staff was friendly and accommodating. Vintage Route 66 feel is a delight--including original hotel signage and decor.

Plussat: We loved the historical theme. Perfect location for the family wedding we were attending. Staff were very helpful!

Miinukset: Need to work on the breakfast selection , Pay closer attention to the amount of days you're staying to set the door keys to correct days

Plussat: As someone who grew up in Springfield, we would normally expect north Glenstone to be a sketchy area, but it has REALLY improved north of Kearney. Most of the hotels look rennovated. Candlewood was a nice, clean, comfortable hotel. Nice little area with propane griils and a gazebo to relax outside and everything you would need in the kitchenette. Added bonus: they have a little "store" near front desk where you can buy drinks and snacks and dry goods to cook as well. Also regular hygiene products for purchase.

Plussat: The houlihans on site.

Miinukset: No fridge and a little over priced

Plussat: Breakfast was top notch. Rooms were well kept an roomy.

Miinukset: Had trouble with electronic key an getting on the internet

Plussat: Clean, quiet rooms with dark out blinds. We had two high school sports teams also staying on our floor...and a dog...never heard a thing. The staff went above and beyond. The housekeeper left us personal notes thanking us for the tip and asking what she could do to complete our stay. The last day, a note of blessing for safe travel. The front desk staff helped corral my three toddler grandchildren in the lobby while we visited our four kids. When they got bored and unruly, they found a coloring book, crayons and warm cookies. They were professional and unobtrusive, but very attentive! Spa was hot, the food was delicious. We will use them every time we visit.

Miinukset: Wish we had a microwave in our room. There was one in the snack hut/gift shop so no biggie.

Plussat: It's beautiful and cozy.

Miinukset: There was no refrigerator in our room. Some medications need refrigeration like insulin and eye drops. We could have also enjoy a cold beer in our room.

Plussat: Clean and friendly. Well appointed. Well above average quality for area. Great restaurant, excellent room service. Secure elevators.

Miinukset: Parking is a bit tricky. Events/restaurant can fill the most accessible spaces. Internet a bit sketchy in our room. No free breakfast.

Plussat: The stay was excellent. The staff was helpful and very friendly. Location in town was perfect

Miinukset: Everything was great.

Plussat: Clean

Miinukset: We did NOT get queen beds. These had to be full! The area was seedy, the outside was nothing like the picture, the service and food was lacking and it was noisy. Did not get a good night's sleep at all! Really feel ripped off!

Plussat: Staff is very friendly and efficient, hotel is clean and close to the airport (springfield) easy to get in and out..

Miinukset: be prepared to be awakened starting at 5:30 am… the door "closures" on each room must be set to "slam", because thats all you hear from 5:30 am on…. and because this hotel is wood and not concrete… it shakes the floor! …. if your an early riser, no big deal… want to sleep till nine… find another hotel!

Plussat: Really was a nice stay not a lot of frills but was enjoyable.

Miinukset: The fridge made noises but we were able to fix that. Shower faucet wasn't the best but worked

Plussat: The room

Miinukset: The pool estela not attractive. Even though it wss small a different look, like the chairs and table, would be better Edith a different type.

Plussat: Staff was helpful and breakfast was good.

Miinukset: First room the toilet was broke. We were given another room without issues from the staff. Second room we found old food along the bed. Toilet was not working right and needed the handle held down to actually work. The A.C. ran constantly even though it was set to automatic and a certain temp. Woke up to a 62 degree room in the morning.

Plussat: free breakfast, fitness room, friendly staff

Plussat: Always clean, always friendly staff, always great breakfast. Pet-friendly hotel, but for those of us who are not pet people, you would never know that you were staying in a room which very well could have had a pet in it before you — that's how good they are! Kudos to Zina and her staff!

Miinukset: Wi-Fi login frustrations: Have to login every time you return to the hotel. On an iPhone the login is extremely painful, and non-intuitive. The Wi-Fi card says that you have to login every 24 hours, but I found it was more often than that. And nothing more frustrating on business trip than to find out that none our your emails, etc. are updated when you wake up in the morning, because you have to re-login to the Wi-Fi first, before you get your messages. This is not unique to La Quinta, but it's definitely an issue where any hotel that wants to accommodate business travelers better wake up and smell the coffee.

Plussat: Room looked nice and new. Staff was friendly. Location was good. Staff even lowered my rate to a bereavement rate. This was very kind.

Miinukset: Beds are small.

Plussat: We had appointments with Mercy and very much appreciated the medical discount.

Plussat: Full kitchen was nice and layout of room was good.

Miinukset: HVAC system didn't work correctly and dining utensils were not clean. Also no trash bags in any waste containers. Television didn't operate correctly either.

Plussat: The staff was nice

Miinukset: The fitted sheets were torn to fit the bed.

Plussat: Finally a hotel where the staff is friendly and greet you with a genuine smile! And thank goodness for clear English speaking staff.

Plussat: Very nice, clean, and friendly staff. I always stay here when in Springfield, Mo.

Plussat: Location, size of room, amenities of hotel

Miinukset: Breakfast good but unorganized order of items, made difficult when so busy on a Saturday morning.

Plussat: the room was nice nothing special no ice machine on my floor staff where not professional nor where they guest service orientated, seems like a bunch of teenagers run the place.

Miinukset: the biggest issue i have is that i came from out of state i was here on Easter holiday weekend i was double charged for my room.i am still fighting with them to be reimbursed.They seem like they have no customers service ability or correct job training.

Plussat: some form of breakfast

Miinukset: Fake eggs, TV Channel choices and reception is terrible

Plussat: Location to my meetings

Miinukset: No

Plussat: Large room

Miinukset: Freezing cold and ac did not work and staff made us wsit 2 hours to come and fix

Plussat: Big room

Miinukset: Paid $--- for room and had put do not disturb sign on door and maid still knocked on food and woke us up at 9 am.tried to enter locked door as well. Not what I paid for.

Is a beautiful hotel and has many nice features. This was our second time staying here. We would ask next time not to be put on the highway side.

Plussat: The outdoor area with fire pit, and the grounds and all

Miinukset: screen door on our patio was bent and our balcony looked out onto the highway. We heard a loto highway noise in our room.

Plussat: We enjoyed the space the room provided us

Miinukset: Burn hole in the carpet although it was a non-smoking room and there was no tell-tale odor of smoke in the room.

Plussat: basic drive up hotel. Clean. Nice families at pool.

Miinukset: But, they didn't lock the connecting door before we arrived, so I had visitors at midnight, drunk and disoriented. It was scary and they "couldn't" do anything for me because I had made my reservation through booking.com I'd only stay here if I had to or was with another adult. Loud at night after 10....

Plussat: Everything, great staff, rooms were super clean and comfortable and a great breakfast

Plussat: Breakfast was great. The staff was super nice and understanding. House keeping was great. We were able to do laundry at their laundry facilities for free!

Miinukset: Most of the time we were there our AC didn't work. At one point it was hotter in our room than it was out side. But the hotel had no problem compensating us for the inconvenience.

Plussat: One level. No elevator required. Quite location. Clean room. Laundry.

Miinukset: Layout required a bit of a walk for Breakfast.

Plussat: We came to Springfield to go to Bass Pro Shops and to go to Lamberts cafe and drive to Branson. The location was perfect for what we wanted to do in Springfield.

Miinukset: The location, the breakfast, the size of the suite was excellent. We would stay here again. There was construction going on in the hotel, but it was hardly noticeable. The only thing that stops me from giving a full 5 stars for everything is that you were a bit understaffed. Every time I was at the front desk, I was in line because one gal was helping people and covering the phones. My usual weight was over 5 minutes.