St. Augustine hotellit lähellä Old City Gates

Plussat: The friendliness of the staff

Miinukset: Nothing

Plussat: The location was amazing. The suite room was gorgeous and the staff was so friendly. Some of my clothes in my bag got wet on the drive down and they dried and folded my clothes for me. So friendly and really made checking in easy. They also have umbrellas to borrow.

Miinukset: The breakfast was very basic. Even if they added some hard boiled eggs or some cereal and milk, it would have been better. The food that they did have was high quality though.

Plussat: Location

Miinukset: Breakfast was limited

Plussat: Location was excellent. We could walk to shops, restaurants, Canstillo de San Marcos, etc.

Miinukset: It wasn’t what we expected per description of site. Room was small. With sink in bedroom, bedroom was cramped. Didn’t care for view from balcony, back of buildings. Elevator was unavailable.

Plussat: This hotel's staff have been extremely friendly, beyond helpful, they offer free continental breakfast, free wi-fi, discounted parking, elevator usage, and the room has that romantic feel.

Miinukset: Not a thing.

Plussat: Very quaint and pretty with a fabulous location.

Miinukset: There is no public, communal space to sit in in the evenings after 8.

Plussat: We only had fruit for breakfast. It was ok.

Miinukset: We were above the chocolate store and it was very noise. The people in the room next to us had a barking dog. We should have asked if you take pets and then we could have made arrangements for a different place to stay.

Plussat: Location location made a huge impact for 4th July holiday. The hotel is next to the oldest school house and on the Main Street to many shops,restaurants and pubs lots of music. We had a wonderful time. We were able to chill on the back deck in the rocking chairs very relaxing we loved it. Taking the trolley tour was the best you can jump off and on throughout the day take tours if we had another day we would have done it again .

Miinukset: Guest were filling coolers with ice which left us with no ice for our room just for a drink

Plussat: Lovely and clean. Helpful and friendly staff.

Miinukset: Don't like the pillows. Need to be more comfortable

Plussat: Very clean,quiet, comfortable rooms, very friendly staff and you can't beat the location! Lovely free continental breakfast.

Plussat: I cant wait to stay here again. The beds were so comfortable! I slept like a dream. The staff was extremely nice. We have members of our party who are gluten free. I man helping at the front desk/ breakfast bar went out of his way to bring us cereal thats was gluten free and proceeded to check the labels on the boxes to see if he had any other gluten free option. He offered to get other gluten free option if we were going to stay longer. The location was incredible. One of the best stays Ive had.

Plussat: The staff were excellent! Even though we checked in so late, Ryan and Lily waited for us. Very professional! The Inn is smacked in the middle of all the sights and restaurants. It is so convenient.

Miinukset: We got the suite, and it’s about time for them to change the mattress of the sofa bed.

Plussat: We arrived early and they permitted us to check in early. The room was very clean. Everyone at check in was very friendly and professional

Miinukset: The shower leaked all over the bathroom floor and into the entrance of the room. The quote of $24 for parking is inaccurate. We were charged $28 dollars to park. The air conditioner in the room was either full blast or off/no other ways to control the air.

Plussat: The staff were extremely friendly and went out of their way to ensure our stay was amazing I couldn't as for anything more. The hotel was in the perfect location for the venue we were utilizing.

Plussat: The location and friendly staff.

Plussat: The location is within walking distance to great shopping, dining and attractions.

Plussat: Beds were so comfortable loved the pool music piped outside nice touch. We had balcony and enjoyed that with view. Nice size room

Plussat: This hotel is excellently located, situated in the very heart of historical Saint Augustine, Florida, with all the landmarks, shops, restaurants, and tourist attractions at just a short walking distance. The check-in process went smoothly. We were greeted by the valet staff and was welcomed in right away. The check-in process went well and was given a summary of the hotel's features and hours. The hotel was very well kept and nicely decorated, despite it being in an older building/older part of the city. The bathrooms were gorgeous! And the beds were quite comfortable.

Miinukset: We stayed in room 120. The room was much smaller than expected. I stayed with my family (there were 2 adults and 1 child in the party), and the room was a bit small/uncomfortable to move around in. I'm glad we stayed only for one night! There wasn't a sofa or anything (just a desk chair), and the bathroom itself was quite small also. There was a small fridge in the room, but it wasn't working, so we weren't able to store a small bottle of milk we brought along with us. The rooms are not sound-proof; we could hear everything in the room next door, and even worse, we could hear everything going on out at the street behind the room, which made it almost impossible to fall asleep unless you had earplugs. Although the bathroom was beautifully maintained, decorated and renovated, the shower floor was extremely slippery making an accident ready to happen. They did have an anti-slip shower mat in the bathroom, but it would be helpful if we would've gotten a warning of some sort, because I could've nearly slipped and fallen before noticing that the shower mat was indeed necessary. Also, the shower door was not leveled correctly (the bottom of the shower between the door and the wall remained opened), which made the bathroom to easily flood each time someone showered. Lastly, the front desk was open only until 10pm, therefore it was quite difficult to ask for an extra blanket or pillow upon bedtime, which usually too place after that time. Lastly, there is NO self parking!!! Valet is the only option for parking at this hotel and it will add a $28 fee per night of stay.

Plussat: Good location and the staff was very friendly.

Miinukset: The room that I was given have some maintenance issues that need to be addressed right away. The shower door leaks very badly causing a slipping hazard.

Plussat: Breakfast was gorgeous!! Staff was exceptional.

Miinukset: The Champagne my daughter ordered us for our arrival never showed up until we were sort of ready to leave...

Plussat: The bathroom was lovely marble tile and modern ,the bed was comfortable ,as well as the pillows

Miinukset: It rained !

Plussat: Location is awesome

Miinukset: Cost of parking only complaint

Plussat: location, friendly staff (not over-friendly)

Miinukset: having problems with heat, one elevator out of service (my wife is handicapped), parking

Plussat: Room is clean and new and modern.

Miinukset: I thought the food there is a bit of pricey

Plussat: The hotel was very comfortable we enjoyed the property and will be back.

Miinukset: The valet service took a little longer than We expected.

Plussat: The pancakes at the breakfast place in the hotel were fantastic.

Miinukset: Nothing

Plussat: Location was great

Miinukset: We had a great time. Nothing not to like.

Plussat: The valet group were great. Bellhops were great. Bar and restaurant staff were wonderful. Champagne on arrival. Toiletries were nice. Beds were comfortable.

Miinukset: Maid service was lacking. Room was missing an ice bucket. Maid service took forever. When she arrived my husband was napping so I gave up. When I saw her I just asked for towels. Need more soundproofing.

Plussat: Bed was amazing

Miinukset: Fountain needs work and did not seem as clean as prior visit !

Plussat: Location and beauty

Plussat: I liked the location

Miinukset: The room was kinda small and the amenities were meh. Close to $500 a night and no fridge or microwave. Also the hotel dining menu was very limited. Finally the pool wasnt much bigger than a bathtub.

Plussat: Location, comfortable room and bed, very clean hotel and great chef

Plussat: Location and history

Miinukset: Staff and service. Way over priced. Not a ---$ experience for sure. Never again

Miinukset: Kitchinette upgrade was a joke for the money.

Plussat: The propert and the employees are immaculately kept! The spa is one of the nicest I have ever experienced. Everyone was very accommodating and did not miss a single cue.

Miinukset: This hotel is simply stunning. The staff is courteous and on point. The spa is amazing. The rooms are appointed well. I cannot find a single thing to pick apart about this property. We will definitely be back.

Plussat: The staff were impeccable, food incredible and convenient to down town sites.

Miinukset: About 15% to high.....a little over priced

Plussat: Clean, comfortable and friendly staff

Miinukset: Second floor ice machine was broken. Air conditioning made horrible noises the first night which made for little sleep, I called front desk they came and fixed it. Toilet did not flush without holding the handle down for a long time.

Plussat: Free shuttle to downtown and back just by calling them. Clean as well

Miinukset: Nope all was great

Plussat: Sonny was our server at the Oak Room for breakfast. The food was great and so was Sonny. Also, Frances checked in with me via text message several times to ensure the best care.

Miinukset: Wish the parking lot had better lighting.

Plussat: Great location to Historic St Augustine! Clean and well kept!

Miinukset: The parking lot is not very big.

Plussat: They had buffet but we chose to order and it was fair! Eggs and bacon was over cooked! Toasted was very dry and hard to eat. So no I would not recommend the order breakfast! They need to invested in new pillows due very soft and needed three to get comfortable!

Miinukset: Need to inform your customers of the charge for parking in advantage. It was good they had a shuttle to cover for the parking cost. You had use the shuttle due no parking downtown, unless go before 9 am.

Miinukset: A little bit on outside of town

Plussat: Great front desk staff always helpful and friendly. Nice clean rooms!!!

Plussat: Cleanliness of the rooms, location and friendly staff.

Miinukset: No, place to sit other than the bed.

Plussat: Everything was very good, I would have liked to have seen pancakes, waffles, french toast as part of the buffet everyday. I only got french toast one day

Miinukset: There was a noise issue at midnight with the room next door, at midnight, I called the front desk, but did not see or hear anyone come to address the problem

Plussat: The shuttle service

Miinukset: The ac unit in my room was broken. It wasnt cold. It also made loud crinkling sounds every hour so I got absolutely no sleep. When I told the front desk they didn''t seem to care.

Plussat: The hospitality and friendliness of all staff members

Miinukset: Limited menu choices

Plussat: Young man at the front desk with southern accent exceptional

Miinukset: Trouble getting food around and traffic

Plussat: The only good thing was the breakfast

Miinukset: Reviews are misleading, poor location. you cannot walk to most attractions, rooms very small and uncomfortable parking is busy and cramped and loud, We checked out after 1 night after seeing a large bug

Plussat: The staff was amazing. Housekeeping was above and beyond. I would definitely recommend this place. 150% amazing.

Miinukset: The sheets and comforters were dirty when we got into the room. There were many hairs, makeup stains on BOTH beds, and it was obviously not clean. The only reason we didn’t go to a different hotel is because we were exhausted. After getting the front desk staff to get us clean bed sheets, we were given the most thin blankets that were night as well sheets. Not even comforters for the beds. We were freezing the entire night. There were hairs in the sink, old leftover pizza in the refrigerator and used toilet paper rolls. It seemed as if they made the dirty sheets, swept the floor and checked us right on in. Disgusting. The staff was kind but I wish we were given some sort of credit for the trouble. I’d be happy to provide the video that was taken within three minutes of us walking into the room.

Plussat: I love everything

Plussat: Very little water in the shower. When you take a shower you can stay 2 hours just to take the soap out from your body due to little water comes from the shower

Miinukset: The shower.

Plussat: Everything was excellent

Plussat: Very reasonable price point

Plussat: The room was good sized, breakfast was good lots of choices.

Miinukset: The room smelled horrible worse than musty, almost like a sour mop or linens that stayed in the washer to long. We couldn't figure out what the odor was but it was in our room not in the lobby.

Plussat: The rooms were updated and super clean.

Plussat: Hotel room was very nice. Beds were comfortable.

Miinukset: Could’ve used somewhere to hang towels and swimsuits.

Plussat: Property was close to the beach and other tourist attractions.

Miinukset: Room had roaches

Miinukset: it was not to clean

Miinukset: Stains on bed comforter. Not the first thing you want to see. Put bag on bed and it squeaked, let alone actually getting on the bed. Ac didn’t reach the other side of the room, probably because bed by the door was blocking the flow. Doesn’t matter if your in front or closer to the backside like we were...traffic still loud.

Plussat: Thanks to Steve. Perfect service.

Miinukset: AC did not work very well. Wifi did not work well either, had to go to Macdonald’s to get online.

Plussat: Price for room comparing to other motels it should have been cheaper than $105 because we stayed in a very nice Days Inn last visit and it was only $115 and bigger and nicer

Plussat: Location was good for us. The room was clean, and cleaned well on the 2nd day while we were out. The owners were away from the property when we stayed there, but the Man who greeted us and checked us in, (Steve), was very nice, helpful, and knowledgeable of the area, which we appreciated.

Miinukset: Most importantly, since we were traveling with a 7 year old, was that the hot water was DANGEROUSLY hot. I came close to burning the top of my foot, while "testing the waters" before my shower. My foot was still red 2 days later after we got home. I'm insulin dependent, so we always rent a room with a refrigerator to keep my insulin cooled, and while this room had a refrigerator, the door wouldn't stay closed without putting something heavy in front of it. Found that out when we came back from dinner, and it was standing open. Luckily, we weren't gone long, and I didn't lose my medicine. We told Steve, but he said there was nothing he could do until the owners came back, and we would be gone by then. The other thing that we didn't care for, was, while we were out all day in the Florida heat sightseeing, pirate ship cruise, etc., they came in and cleaned the room, but for some reason, turned off the air conditioner, and opened the window. After being in the heat all day, we were expecting a nice cool room to come back to, and unfortunately, that's not what we had, so we spent the next hour and a half getting the room to cool down so that we could get some sleep. So, to sum it up, the location was great, the property was clean, and Steve was great. Water was dangerously hot, beds were uncomfortable and squeaky, refrigerator wouldn't stay closed on it's own, air turned off while we were out...… Given all of the options that St. Augustine has, we won't be staying here again.

Plussat: The location is within a 7 minute car ride to plenty of restaurants and bars. Also liked that they had availability last minute.

Miinukset: It’s very dated. Carpet flooring looks like it needs to be torn out and the mattress is horrible. Springs poke you. Not close enough to really walk to anything.

Plussat: The owner was very polite and friendly. Showed us where we could eat, sights to see, where to walk too and where to drive too. All in all an excellent experience.

Miinukset: Nothing i didn't like, it was an excellent experience!

Plussat: The room was cozy. We were expecting full beds but recieved a queen bed room. It was very clean and functional. The office staff were by far the friendliest people ever. They treated my wife and I like the only guests. That goes a long way with me personally. Outstanding service and great rooms at a reasonable price. We will be back.

Miinukset: I had no issues with this establishment.