St. Augustine hotellit lähellä Old City Gates

Plussat: Great location just by the gates with easy access to the historic area. Friendly and helpful staff. They even called before to make it easier to arrive, find parking, help to unload etc Nice breakfast location and a nice winebar. A charming place

Miinukset: Nothing

Plussat: Great location, clean, updated rooms and bathroom. Loved the balcony. Breakfast was included; they even had gluten free options.

Miinukset: It was pretty loud due to the traffic outside. I had read about that in previous reviews and made sure to bring a sound machine. That did the trick. Maybe would suggest putting those in the rooms?

Plussat: The room was so beautiful and spacious and we enjoyed our balcony that overlooked the fort! The staff was so friendly and helpful! We will be back!

Plussat: Clean, modern, perfect location, great view.

Miinukset: My husband and I came with family members we haven’t seen in two years. We booked two rooms and thought we’d be near each other. They put my family two buildings over from us. That evening we discovered the adjoining room was vacant that day and evening? That was my only disappointment. Still not sure the reason for that?

Plussat: This hotel's staff have been extremely friendly, beyond helpful, they offer free continental breakfast, free wi-fi, discounted parking, elevator usage, and the room has that romantic feel.

Miinukset: Not a thing.

Plussat: The room was spotless and well decorated! Having a balcony was nice. The location was excellent. We were within walking distance to most attractions. Well worth the money.

Miinukset: Everything was excellent.

Plussat: Terrific location with clean comfortable rooms and helpful staff.

Plussat: The location is great; right in the heart of the historic district.

Miinukset: The toilets are extremely low; like you’d find in an elementary school :(

Plussat: Lovely and clean. Helpful and friendly staff.

Miinukset: Don't like the pillows. Need to be more comfortable

Plussat: Right next to the San Marcos Castle and the little shopping District, great location, great customer service

Plussat: Location , cleanliness , staff was awesome

Miinukset: Parking , but I get it. It’s limited

Plussat: Centrally located downtown and a AWESOME view..lots of nearby activities.

Miinukset: GREAT STAFF...GREAT ROOM!!

Plussat: Location and the beds

Plussat: property was a mess...leaking showers, water on floors, grout stuck to tiles, frig broken, carpets in hallways smelled. Not worth the money

Miinukset: food and staff was excellent

Plussat: Excellent staff and location!

Miinukset: Wish we could have stayed longer!

Plussat: The hotel was very convenient and the room was comfortable. Our room was located near the exercise room, ice machine and laundry.

Miinukset: The ice machine wasn’t working so I had to walk to the bar to get ice ( it wasn’t far). Our room did not have a nice view. It overlooked the dining room of another building.

Plussat: Location

Miinukset: A little tight, hallways and room

Plussat: Loved the closeness to the historical district

Miinukset: My room was right at the entrance and my curtains didn’t close. I wanted to have fun with the girl that was there with me and she didn’t feel comfortable with the curtains not closing.

Plussat: Very courteous staff, quick with any request you had. Very friendly

Miinukset: Very soft water with low shower pressure. AC could not create a constant temperature. It was either really hot or really cold hourly

Plussat: Bed was soft and the location wss excellent. The staff was very helpful dealing with some issues inside our room.

Miinukset: The plumbing caused us to change rooms before we even unpacked. Our new room had sugar ants in the bathroom.

Plussat: The facility was in a wonderful location. Grey view of the Bay and walking distance to historical district. The beds were very comfortable.

Miinukset: Can’t find a thing I did not like.

Plussat: location, friendly staff (not over-friendly)

Miinukset: having problems with heat, one elevator out of service (my wife is handicapped), parking

Plussat: Room is clean and new and modern.

Miinukset: I thought the food there is a bit of pricey

Plussat: Breakfast was excellent. The service was unbeatable. The staff was very friendly and helpful. The location is conveniently within walking distance to most attractions.

Plussat: The bed was very comfortable and the perfect amount of blankets. The room had nice boutique decor.

Miinukset: The hotel is very overpriced. It was not worth the cost of the room. We paid a little over $400 for a very basic double bed room, no breakfast or room service included. You pay for the hotel decor basically and it was not worth it at all. I wish I would have booked with the Best Western or Hilton instead.

Plussat: The pancakes at the breakfast place in the hotel were fantastic.

Miinukset: Nothing

Plussat: Location was great

Miinukset: We had a great time. Nothing not to like.

Plussat: The breakfast at the hotel was actually the best meal we ate. The hotel is beautiful and the staff was very friendly. The location was perfect we walked to most of the places we wanted to see and there is plenty to do within a 2 to 5 mile radius!

Miinukset: Our room was great and we had a beautiful view to the main street on the second floor; however, the traffic noise was excessive and continued into the night. I did not sleep well the two nights we were there. So if you're a light sleeper I suggest a room several floors up and as far away from the main road as possible.

Plussat: The location was wonderful, very close to everything you need to see. Staff and client services were excellent and happy to provide suggestions. Overall a nice stay.

Miinukset: The room I stayed in was extremely humid to the point that the sheets were damp. Facilities brought in fans although did not offer any complimentary upgrade or token of accommodation. The spa was very small but the services were wonderful.

Plussat: Location and beauty

Plussat: Beautiful Hotel, located in heart of tourist district, Chloe Manager excellent customer service!.Rooms lovely, breakfast delicious, Pool and Art Collection amazing, Thank you for complimentary champagne!

Plussat: Very friendly staff. Good sized room and very nice room

Miinukset: Rip off fees like $29 for parking per day and $25 resort fee

Plussat: Breakfast was good but pricey. Service was excellent. Thought room was nice, but small for cost. Valet was good but expensive. Pool is small. Room/ elevator cards did not always work and needed to be replaced twice. Location made it worth it, walking distance to St George Street and trolley right outside. However front desk staff not at all helpful in obtaining tickets, sent us to ticket booth several blocks away.

Miinukset: Very expensive. Front desk staff just OK.

Plussat: All good except rooms and corridors are in need of refurbishment.

Plussat: Location, comfortable room and bed, very clean hotel and great chef

Plussat: I liked the location.

Miinukset: My bed was not stable, when I sat on the bed the other side would raise up. The table was dirty, under the glass there were bread crumbs. For the first time comers I have expected more. The resort itself was nice, and the breakfast was good too, it’s just the room was not what I have expected, for the price.

Plussat: Clean, comfortable and friendly staff

Miinukset: Second floor ice machine was broken. Air conditioning made horrible noises the first night which made for little sleep, I called front desk they came and fixed it. Toilet did not flush without holding the handle down for a long time.

Plussat: Free shuttle to downtown and back just by calling them. Clean as well

Miinukset: Nope all was great

Plussat: Sonny was our server at the Oak Room for breakfast. The food was great and so was Sonny. Also, Frances checked in with me via text message several times to ensure the best care.

Miinukset: Wish the parking lot had better lighting.

Plussat: Walking distance to restaurants and shops, or complimentary shuttle downtown if you're tired.

Miinukset: Pillows were a little too floppy, everything else was great.

Plussat: Great location to Historic St Augustine! Clean and well kept!

Miinukset: The parking lot is not very big.

Plussat: They had buffet but we chose to order and it was fair! Eggs and bacon was over cooked! Toasted was very dry and hard to eat. So no I would not recommend the order breakfast! They need to invested in new pillows due very soft and needed three to get comfortable!

Miinukset: Need to inform your customers of the charge for parking in advantage. It was good they had a shuttle to cover for the parking cost. You had use the shuttle due no parking downtown, unless go before 9 am.

Miinukset: A little bit on outside of town

Plussat: Very clean and great service and location

Miinukset: Nothing

Plussat: Great front desk staff always helpful and friendly. Nice clean rooms!!!

Plussat: Cleanliness of the rooms, location and friendly staff.

Miinukset: No, place to sit other than the bed.

Plussat: The hospitality and friendliness of all staff members

Miinukset: Limited menu choices

Plussat: Touring around the city and seeing different things.

Miinukset: Rooms were so expensive

Plussat: The breakfast was good. There were plenty of options for the picky eater if you had one in your family.

Miinukset: I was quoted a different price then what booking.com stated. And i did not get the room i wanted due to a leak. So they offered me three rooms which I declined. I only wanted two. (2 queen beds) Originally had king suite. When i got there i did not have receipt of original bill rate so they charged me for the on going rate for two rooms. I talked to someone before i came that the price would stay the same for what i booked on booking.com. However My debit card was swiped and that money was put on hold which was more. The bill was not accurate and i told the person before they swiped the card. After the card was swiped they noticed the problem and said it would be taken care of after checkout which was true. I did get a refund after my trip was over. But if i was really depending on that money my trip would have been ruined. Better communication needs to be improved on staff when people check in especially if there was a change that the staff made. But i should have had my booking.com receipt also for a smoother and accurate process. Overall wonderful clean place to stay and close to things to do and beaches.

Plussat: The breakfast was great! Staff were kind and overall a good experience!

Miinukset: Just that when there's more than two persons there's should be more blankets. That's all.

Plussat: Proximity to downtown St Augustine. Staff were great, helpful and courteous. They were able to get us in earlier than scheduled- much appreciated. Breakfasts were great.

Miinukset: Where to begin, the exit door on side for guests to use was broken and would slam shut, shaking our door. We were at very end of hall, so every single time door was used, BAM! and our door would shake. I felt the rooms were really small. The location of the fitness area was not well marked or easily accessed. Due to the door issue, not able to get sleep with daughter's wedding, we checked out early and stayed at a different location for the remainder of our stay, even extended 2 days and enjoyed the beach. I think had the door issue been fixed or at least an attempt made to resolve the issue, would have changed our stay. Staff verbalized they were aware of the door issue and recognized it was very loud. No effort to change accommodation or room location was made. We just checked out.

Plussat: Cleanliness

Miinukset: The new bedding without a separate top sheet is horrible. Very uncomfortable and we did not sleep well.

Plussat: The breakfast was great. Fridge in the room great. Staff great.

Miinukset: Noisy air conditioning.

Plussat: Clean comfortable -fresh and tasteful decor. Fantastic staff !

Plussat: The location was convenient to exploring the area and the room was quiet. Breakfast was very good.

Miinukset: The room was smaller than what we had experienced in other Hampton Inn locations. The bathtub had old damage that was painted over. The tub spout and water temperature control were loose on the wall.

Plussat: The room was big and modern. Loved the smoothies at breakfast.

Miinukset: The hotel is small and breakfast is basically in the lobby. The pool is in the parking lot.. It was nice but I felt it was pricey compare to what you get.

Plussat: Location is awesome, we could leave the car at the hotel and just walk to the Old Jail where the trolley tour stop was. Hotel staff is very friendly and nice, especially the lady that was running the breakfast area - very sweet, accommodating and approachable, thank you for your work! Breakfast has nice touches like pre-made smoothies you can just pick up and enjoy. Keyless entry is an awesome feature. Cable TV was great. Bed was super comfortable and everything was very clean.

Miinukset: No vent fan in the bathroom, A/C in the room was very noisy, especially when trying to sleep at night. Hot breakfast was really good on Monday - there was bacon! On the weekend breakfast was satisfactory. There was rust in the bathtub.

Plussat: I liked the staff best.

Miinukset: I have stayed at several Hamptons and this one was the worst for wear and tear.

Plussat: walking distance to historical center; backstreets, staff very pleasant, breakfast excellent, lobby with plenty of sitting room chairs, tables for guests to use to relax, play cards, watch tv; enjoyed pool, hot tub

Miinukset: booked for 2 seniors, 2 teenage grandsons; room only came with 2 queen beds no couch or chairs; explained, historical area minimum space; will ask next time, but spent time in lobby only to sleep in room

Plussat: The room was nice, breakfast was good, had more variety than some Hamptons.

Miinukset: Our bathroom looked clean but it had a very strong urine smell that was around the toilet. Also the blanket in the closet smelled horrible. We couldn’t use it.