St. Augustine hotellia

Plussat: This hotel's staff have been extremely friendly, beyond helpful, they offer free continental breakfast, free wi-fi, discounted parking, elevator usage, and the room has that romantic feel.

Miinukset: Not a thing.

Plussat: very good location foe seeing the sights. The price was reasonable.

Miinukset: Could not get to our room because of construction in the hall and rooms on both sides of our room. Power tools and lumber laying across the hall. Dust and dirt everywhere. We asked the woman at the desk when checking in to move us to a different part of the hotel. She said that she would be "happy to cancel our reservation and we could go somewhere else" I asked to speak to a manager and was told that was not possible, the head housekeeper did come out to say that the construction on the room next to us would end at 4PM that day, It did not. Reception, dinning room and bar was closed for renovations. A nearby room was turned into the breakfast room and a temporary reception area was placed in the back, and a portable bar was set up in the evening serving beer and wine. What kind of wine, we asked the server; Red and White. This type of customers service may just keep me from going to a Hilton in the future. Management just didn't care.

Plussat: Location

Miinukset: Value

Plussat: Very little.

Miinukset: Breakfast, Costly Valet Parking, very small room for $430 / per night, amenities in room similar to Motel 8 hotels. Definitely not a Hilton Hotel model I would be proud of.

Plussat: The $24 parking + tip was an experience. Never stayed in a handicapped room before since I'm not handicapped. The $15 free continental breakfast + tip was superb.

Plussat: The Hilton Bayfront is an amazing hotel. The staff was awesome and our room was comfortable and clean. I would recommend it to everyone I know. It's location is absolutely perfect in the heart of the historic district. walking distance to almost everything.

Plussat: Breakfast bar was impressive, we got to make our own waffles , coffee was hot and fresh, and staff was enthusiastic and professional

Miinukset: Nothing

Plussat: Location for the price was great. The staff was friendly although we felt bad for the housekeeper who was an older women and had 16 rooms to clean while the manager let the rest of the staff go home after only doing 5 or 6 rooms. She was still working at 7:30 pm.

Miinukset: Our bathroom had four different light bulbs, blue painters tape still in place from two patches on the walls, the water trickled from the sink but is was OK. Breakfast was slim but that was expected. The employee running breakfast was great.

Plussat: The beds were very comfortable breakfast was okay.

Miinukset: I liked the location but parking was limited spaces were tight and with that being said I don't think a parking fee was justified. Signs for vending machines but they were non existent. Only one waffle maker so line was long taking too much time.

Plussat: Staff was very friendly. Housekeeper very accommodating and went out of her way to make us feel welcome. Room was great size (we brought an inflatable toddler bed with us and we had plenty of room for it-which is hard to find in the historic district. Breakfast was yummy and there we alot of choices.

Plussat: The location

Miinukset: The pool was filthy. They charge for parking, we were put up on 4th floor and we got up there and it felt like a sauna. Beds uncomfortable. Please let staff know that the filters have to run on the pool and fix the hot tub.

Plussat: Most everything was satisfactory. Great location and can walk downtown. Clean and comfortable.

Miinukset: No hot water for morning shower. I think it went out overnight as it was fine the night before.

Plussat: The location was great

Miinukset: They only have one waffle maker so the line was long

Plussat: Convenience , easy walking distance to old town.

Miinukset: Our reservations were screwed up . Weren't notified of reassigned rooms 3 miles away . Eventually cost 20$ more nite

Plussat: The staff was great and Allowed us to check in early! Hotel Was great walking distance to shops, food and th fort, perfect for our family to sightsee without taking the car around.

Miinukset: The sheets on the bed were dirty, the carpet felt wet and the hallways were musty and had no Ac . Rooms could have been maintained a bit better.

Plussat: Easy walk to attractions. Quiet, clean rooms. Plentiful continental breakfast.

Miinukset: Wasn't a fan of paying $150 a night and having to pay for parking as well.

Plussat: Location and friendly staff

Plussat: The staff was friendly, Early checkin which was nice.

Miinukset: The room was smokey

Plussat: Not saying that room is haunted.... But definitely not saying it isn't.

Plussat: Location. Comfortable. Attentive.

Miinukset: Nothing

Plussat: Everything about stay here was great. The rooms were updated and clean. The location is perfect. The staff was friendly, inelegant, and helpfull.

Miinukset: Pay 14.00 dollars to park. They could just add that to the price and it would still be worth the stay. The fee is fair, it just felt like a hidden fee sort of thing.

Plussat: I liked the location.

Miinukset: The floors were dirty. Not sure if they moped. Also, it was very loud at night.

Plussat: Closeness to everything. Nice little hotel set close to lots of activities, food. Just great little place to stay. My 4th time staying here.

Miinukset: I have No complaints.

Plussat: The waterfront view as well as the price. There is a trolley stop right out front and a delicious cafe in the corner.

Miinukset: There is a bar behind the hotel that bumps their music until 2:30am on a week night that makes the room vibrate and makes sleeping unattainable. Front desk said it would stop before midnight, but it did not. The street behind the hotel is filled with loud drunks because of the bar, and the bathroom window opens to the street. We will not stay here ever again because of this. The music was so loud we could sing along with it.

Plussat: Great location! Rooms were re modeled and very nice.

Plussat: Perfect location on the bay and within walking to all historic areas. Staff was wonderful. Even though it is on a busy road, near bars and restaurants, it was very quiet and relaxing in the room. I would definitely stay here again.

Miinukset: The only two things that we inconvenient, was the parking and bathroom were very tight areas.

Plussat: Great location, parking available

Miinukset: No safe, breakfast, fitness center or elevator. Very poor construction of the building. Doors were not sealed and the walls were thin. So being on the first floor you could hear people at the bars right behind the hotel clear as day until 2 am. And the phones in the room didn't work (which they didn't mention) so you couldn't complain. Rooms were very humid, so bathing suits & towels stayed damp. And the floors were so dirty they turned your feet black.

Plussat: Location location location

Plussat: The location and views were great. Parking is a bonus--we were able to leave our car and walk to most of the sites we were interested in seeing.