St. Augustine hotellit lähellä Florida Heritage Museum at the Authentic Old Jail

Plussat: Everything is so well done! Very relaxing and beautiful property right in the middle of everything. The staff was very welcoming. I really can’t say enough good about this place!

Miinukset: There was nothing to not like

Plussat: I have never slept in a bed as comfortable as the one in our room. Though an old house every single thing in it was in tip-top shape. The shower was very soothing - no one wanted to get out! I could go on and on...the fire pit, the private bar, proximity to the main attractions, etc.

Miinukset: Not a single thing

Plussat: Wonderful experience and a great staff, especially Mike the valet who made us feel instantly welcome.

Miinukset: Nothing to dislike.

Plussat: There is only so much you can ascertain from pictures. Our expectations were high based upon images and reviews, but our expectations were exceeded when we arrived. This is one of the most beautiful properties we've ever stayed at. The rooms are beautiful. the linens ate exceptional, the bed/mattresses are amazing. Breakfast is perfect and every staff member went above and beyond. (Special shout out to Mike (Valet), Matthew and Lynn (Concierge) and the kind breakfast lady.) This property is an easy 5-10 walk from everything - with a trolley stop about a block away. (Buy your 3-day trolley passes at the Inn) If you want, you can even borrow one of their bicycles. We have traveled all over the world and The Collector Inn is now one of our TOP fave Inns ever.

Miinukset: Not a single thing.

Plussat: Extraordinary set of buildings with plenty of charm. Strongly recommend taking the tour of the property and appreciating the history. Our room was lovely. Easy walk into town from property. Overall it was a wonderful stay.

Miinukset: Didn’t really appreciate the buildings near the hotel, partly due to lack of information provided on admission. Breakfast adequate but nothing special.

Plussat: Beautiful place and great location. Right in the heart of historic St. Augustine

Plussat: Quirky and quaint hotel composed of re-purposed historic buildings all linked by lush green gardens and brick paths. All mod-cons including a small heated pool but in a characterful adults only setting. On the south end of St Augustine away from the hustle and bustle of the town centre and surrounded by quiet narrow streets. Lots of nice eating and drinking places in easy walking distance. An excellent alternative to the prestige chain hotels. Great little on site bar as well with 2 happy hours to help work through the cocktail list. Loved it all.

Plussat: This is a unique historical property complete with a guided historical tour daily at 10:00. The place is smartly renovated paying close attention to minute details and furnished with upscale furniture and antiques. It has a bar with its own specialty drinks and lite fare menu devised by the bartender. Awesome all around!

Miinukset: N/A

Plussat: Just perfect !

Plussat: Great hotel with unique character.

Plussat: The staff was friendly, the room and property were beautiful, and it was a very good central location.

Plussat: This property was very nice, well kept gardens, well maintained rooms and the breakfast was of a high standard. Very quiet location and relaxing.

Miinukset: Nothing

Plussat: We arrived early and they permitted us to check in early. The room was very clean. Everyone at check in was very friendly and professional

Miinukset: The shower leaked all over the bathroom floor and into the entrance of the room. The quote of $24 for parking is inaccurate. We were charged $28 dollars to park. The air conditioner in the room was either full blast or off/no other ways to control the air.

Plussat: The staff were extremely friendly and went out of their way to ensure our stay was amazing I couldn't as for anything more. The hotel was in the perfect location for the venue we were utilizing.

Plussat: The location and friendly staff.

Plussat: The location is within walking distance to great shopping, dining and attractions.

Plussat: Beds were so comfortable loved the pool music piped outside nice touch. We had balcony and enjoyed that with view. Nice size room

Plussat: This hotel is excellently located, situated in the very heart of historical Saint Augustine, Florida, with all the landmarks, shops, restaurants, and tourist attractions at just a short walking distance. The check-in process went smoothly. We were greeted by the valet staff and was welcomed in right away. The check-in process went well and was given a summary of the hotel's features and hours. The hotel was very well kept and nicely decorated, despite it being in an older building/older part of the city. The bathrooms were gorgeous! And the beds were quite comfortable.

Miinukset: We stayed in room 120. The room was much smaller than expected. I stayed with my family (there were 2 adults and 1 child in the party), and the room was a bit small/uncomfortable to move around in. I'm glad we stayed only for one night! There wasn't a sofa or anything (just a desk chair), and the bathroom itself was quite small also. There was a small fridge in the room, but it wasn't working, so we weren't able to store a small bottle of milk we brought along with us. The rooms are not sound-proof; we could hear everything in the room next door, and even worse, we could hear everything going on out at the street behind the room, which made it almost impossible to fall asleep unless you had earplugs. Although the bathroom was beautifully maintained, decorated and renovated, the shower floor was extremely slippery making an accident ready to happen. They did have an anti-slip shower mat in the bathroom, but it would be helpful if we would've gotten a warning of some sort, because I could've nearly slipped and fallen before noticing that the shower mat was indeed necessary. Also, the shower door was not leveled correctly (the bottom of the shower between the door and the wall remained opened), which made the bathroom to easily flood each time someone showered. Lastly, the front desk was open only until 10pm, therefore it was quite difficult to ask for an extra blanket or pillow upon bedtime, which usually too place after that time. Lastly, there is NO self parking!!! Valet is the only option for parking at this hotel and it will add a $28 fee per night of stay.

Plussat: Good location and the staff was very friendly.

Miinukset: The room that I was given have some maintenance issues that need to be addressed right away. The shower door leaks very badly causing a slipping hazard.

Plussat: Breakfast was gorgeous!! Staff was exceptional.

Miinukset: The Champagne my daughter ordered us for our arrival never showed up until we were sort of ready to leave...

Plussat: The bathroom was lovely marble tile and modern ,the bed was comfortable ,as well as the pillows

Miinukset: It rained !

Plussat: Location is awesome

Miinukset: Cost of parking only complaint

Plussat: location, friendly staff (not over-friendly)

Miinukset: having problems with heat, one elevator out of service (my wife is handicapped), parking

Plussat: Room is clean and new and modern.

Miinukset: I thought the food there is a bit of pricey

Plussat: Friendly staff and very nice pool. Breakfast was excellent.

Miinukset: The beds were not very comfortable.

Plussat: Breakfast n staff were wonderful!!

Miinukset: Woman was rude when we first arrived about early checking but other than that it was great b

Plussat: Clean,affordable, good location

Miinukset: Close to where I don’t have to go far

Plussat: Breakfast was great, staff asked routinely how everything was going and were extremely helpful. Location is great and having a shuttle service made it so easy-especially with kids.

Miinukset: I have no complaints.

Plussat: We liked the room, the staff and the location of our room. We also took advantage of the shuttle service to downtown. Thank you.

Miinukset: Unfortunately we had to turn off our air conditioner at night. It sounded like a jet taking off.

Plussat: The breakfast was delicious. Amazing staff

Miinukset: Everything was great.

Plussat: The breakfast was amazing! The beds were okay. The staff was great and responsive. The place was beautiful. They also say they are dog friendly, that is an underestimation. They are VERY dog friendly! We didn't bring our dogs but they had as many accommodations for the pups as they do people! It was also in a great location related to sights and beaches plus they have a shuttle service available. Definitely would stay here again!

Miinukset: Only bad thing about this place is the parking. The lot is a squeeze to get in to.

Plussat: The position and the neatness of the rooms and the grounds.

Miinukset: My main problem which is a constant problem for me is there is next to no options for gluten and dairy free breakfast items. Some GF toast, DF eggs and bacon would be great with almond milk for coffee, that would make a huge difference to my stay.

Plussat: The room was in great shape.. the staff was amazing.. In the value was GREAT.. it was our first time in St Augustine and we would use that facility the next time we go.

Miinukset: The facility was great

Plussat: The breakfast was very good with many selections and hot food served including choices of bacon,sausage, eggs, pancakes, and other items- fruit, yogurt, cereal. The hotel staff were very friendly and helpful.

Miinukset: There was a large accessible restroom with a walk-in shower. The bedroom had two queen beds but the size of the room was a little tight.

Plussat: It is close to everything

Plussat: Everything was perfect

Miinukset: No makeup removers in my room on day 2. I called office and they said they had some. Went to get and they charged me 1.00 for 1 cloth.

Plussat: The staff was wonderful, even let us check in early, to get us out of the rain.

Plussat: The location is just over the Lion Bridge so it's an easy walk to the Historical District. The room was very clean and the staff is very helpful and friendly.

Miinukset: The window air conditioner was old and so loud we had to put pillows over our heads to try and sleep. It really didn't work. We went to the office and complained but were told there was nothing they could do. Because of that we would not go back.

Plussat: Clean and comfortable room within easy walking distance from main visitor attractions. Staff really friendly and helpful.

Plussat: Very clean. Great value for the money and staff was very helpful

Plussat: Nice location

Miinukset: No pool

Plussat: Location was perfect!! Staff was great!!

Plussat: The staff is fantastic. Great location.

Miinukset: N/A

Plussat: Beds were very comfortable, room was updated and really clean. I walked downtown across the bridge and felt very secure. The owners are so nice and helpful. The location is great. Close to things I wanted to do.The bathroom had everything I needed. The towels were so luxurious and soft. I will definitely stay here again.

Miinukset: Can't think of anything

Plussat: The location was perfect for visiting the historic area. The staff was really friendly. The room was clean and had the basics.

Miinukset: This is just an older property. They have done a lot to modernize it for sure. The shower floor was probably clean but is not very appealing to look at so it makes you think it may not be clean. For the money I expected a little more I guess.

Plussat: Great staff. Very clean rooms. Nice walk too downtown

Miinukset: No pool

Plussat: Room was very clean and comfortable to stay in. Shower actually had good pressure and hot water! Would definitely stay here again.

Plussat: The location is very good. Very close to the center, walking distance. Room was clean and comfortable.

Miinukset: N/A

Plussat: Clean, comfortable and friendly staff

Miinukset: Second floor ice machine was broken. Air conditioning made horrible noises the first night which made for little sleep, I called front desk they came and fixed it. Toilet did not flush without holding the handle down for a long time.

Plussat: Free shuttle to downtown and back just by calling them. Clean as well

Miinukset: Nope all was great

Plussat: Sonny was our server at the Oak Room for breakfast. The food was great and so was Sonny. Also, Frances checked in with me via text message several times to ensure the best care.

Miinukset: Wish the parking lot had better lighting.

Plussat: Great location to Historic St Augustine! Clean and well kept!

Miinukset: The parking lot is not very big.

Plussat: They had buffet but we chose to order and it was fair! Eggs and bacon was over cooked! Toasted was very dry and hard to eat. So no I would not recommend the order breakfast! They need to invested in new pillows due very soft and needed three to get comfortable!

Miinukset: Need to inform your customers of the charge for parking in advantage. It was good they had a shuttle to cover for the parking cost. You had use the shuttle due no parking downtown, unless go before 9 am.

Miinukset: A little bit on outside of town

Plussat: Great front desk staff always helpful and friendly. Nice clean rooms!!!

Plussat: Cleanliness of the rooms, location and friendly staff.

Miinukset: No, place to sit other than the bed.

Plussat: Everything was very good, I would have liked to have seen pancakes, waffles, french toast as part of the buffet everyday. I only got french toast one day

Miinukset: There was a noise issue at midnight with the room next door, at midnight, I called the front desk, but did not see or hear anyone come to address the problem

Plussat: The shuttle service

Miinukset: The ac unit in my room was broken. It wasnt cold. It also made loud crinkling sounds every hour so I got absolutely no sleep. When I told the front desk they didn''t seem to care.

Plussat: The hospitality and friendliness of all staff members

Miinukset: Limited menu choices

Plussat: Young man at the front desk with southern accent exceptional

Miinukset: Trouble getting food around and traffic

Plussat: The only good thing was the breakfast

Miinukset: Reviews are misleading, poor location. you cannot walk to most attractions, rooms very small and uncomfortable parking is busy and cramped and loud, We checked out after 1 night after seeing a large bug

Plussat: The staff was amazing. Housekeeping was above and beyond. I would definitely recommend this place. 150% amazing.

Miinukset: The sheets and comforters were dirty when we got into the room. There were many hairs, makeup stains on BOTH beds, and it was obviously not clean. The only reason we didn’t go to a different hotel is because we were exhausted. After getting the front desk staff to get us clean bed sheets, we were given the most thin blankets that were night as well sheets. Not even comforters for the beds. We were freezing the entire night. There were hairs in the sink, old leftover pizza in the refrigerator and used toilet paper rolls. It seemed as if they made the dirty sheets, swept the floor and checked us right on in. Disgusting. The staff was kind but I wish we were given some sort of credit for the trouble. I’d be happy to provide the video that was taken within three minutes of us walking into the room.

Plussat: I love everything

Plussat: Very little water in the shower. When you take a shower you can stay 2 hours just to take the soap out from your body due to little water comes from the shower

Miinukset: The shower.

Plussat: Everything was excellent

Plussat: Very reasonable price point

Plussat: The room was good sized, breakfast was good lots of choices.

Miinukset: The room smelled horrible worse than musty, almost like a sour mop or linens that stayed in the washer to long. We couldn't figure out what the odor was but it was in our room not in the lobby.

Plussat: The rooms were updated and super clean.

Plussat: Hotel room was very nice. Beds were comfortable.

Miinukset: Could’ve used somewhere to hang towels and swimsuits.

Plussat: Property was close to the beach and other tourist attractions.

Miinukset: Room had roaches

Miinukset: it was not to clean