St. Augustine hotellit lähellä Florida Heritage Museum at the Authentic Old Jail

Plussat: very good location foe seeing the sights. The price was reasonable.

Miinukset: Could not get to our room because of construction in the hall and rooms on both sides of our room. Power tools and lumber laying across the hall. Dust and dirt everywhere. We asked the woman at the desk when checking in to move us to a different part of the hotel. She said that she would be "happy to cancel our reservation and we could go somewhere else" I asked to speak to a manager and was told that was not possible, the head housekeeper did come out to say that the construction on the room next to us would end at 4PM that day, It did not. Reception, dinning room and bar was closed for renovations. A nearby room was turned into the breakfast room and a temporary reception area was placed in the back, and a portable bar was set up in the evening serving beer and wine. What kind of wine, we asked the server; Red and White. This type of customers service may just keep me from going to a Hilton in the future. Management just didn't care.

Plussat: Location

Miinukset: Value

Plussat: Very little.

Miinukset: Breakfast, Costly Valet Parking, very small room for $430 / per night, amenities in room similar to Motel 8 hotels. Definitely not a Hilton Hotel model I would be proud of.

Plussat: The $24 parking + tip was an experience. Never stayed in a handicapped room before since I'm not handicapped. The $15 free continental breakfast + tip was superb.

Plussat: The Hilton Bayfront is an amazing hotel. The staff was awesome and our room was comfortable and clean. I would recommend it to everyone I know. It's location is absolutely perfect in the heart of the historic district. walking distance to almost everything.

Plussat: Each employee we encountered was cheerful, helpful and kind. From the front desk staff, the breakfast room and housekeeping, everyone was positive. As we were packing up the van to leave, our six year old was restless and upset and one of the housekeeping staff members reached out and gave us a box of tissue. It was such a kind gesture! We would stay again at Southern Oaks Inn.

Miinukset: It’s hard to find something to criticize during our two-day stay.

Plussat: The location was great,picked originally was planning to bring a pet turned out to be a great place to stay

Miinukset: No exercise room

Plussat: The pool was beautiful, clean and well maintained. The breakfast included things like chocolate chip pancakes and cheese grits. The staff at the front desk was friendly and pleasant. We really enjoyed our stay here!

Plussat: Rooms were very modern and clean. Staff was very friendly. Pool area is beautiful.

Plussat: The staff was outstanding & very helpful the rooms were very clean & comfortable

Plussat: The breakfast was awesome. It was actually better than some other name brand hotels which offer “breakfast” included.

Miinukset: I have nothing to complain about.

Plussat: The staff were friendly . Good breakfast , good pool

Miinukset: noisy aircondition

Plussat: Breakfast and Pet friendly

Miinukset: Service and price.

Plussat: front desk staff very friendly and accommodating. spotless hotel rooms and exterior of hotel very comfortable beds and pillows. breakfast and staff excellent!!!!!!!!!!

Miinukset: priced a bit high.

Plussat: Great, friendly & helpful staff...liked the touch of a server for the breakfast!

Plussat: It was clean, clean & most of all clean! Close to tram pickup.

Miinukset: Housekeeper showed up at 8:30am!! We miss you seed it every day we were there. Check out is 11, why is housekeeping coming so early when we're sleeping?!

Plussat: Very friendly hard working staff, clean, accommodating, pet friendly, comfy bed, nice selection of free hot and cold breakfast items

Miinukset: I'm a smoker, all rooms are non smoking, but they really did smell fresh, kind of a inconvenience but understandable

Plussat: Brakefast

Plussat: Customer service was wonderful. Rhonda was very helpful in acquiring our tickets for the cruise and the ghost tour. Breakfast was fantastic!!! Pool and Jacuzzi was very much appreciated by our youth group. Parking was exceptional. Easy to find and close to all the events.

Miinukset: Carpet could use updating.

Plussat: Rooms were quiet and well kept. They cleaned the rooms well and the small things made it enjoyable, like the breakfast and chocolates on the bed, the microwave and fridge were very convenient, as well as cable, the blow drier, and iron/ironing board.

Miinukset: Not really walking distance from the historical city, but not far in the car.

Plussat: Location and helpful staff,

Miinukset: Wi-fi drops out a lot. Breakfast area inadequate.

Plussat: The breakfast was great!

Miinukset: The first night we checked in we had no water. Apparently a pipe burst, but no one told us that upon check in

Plussat: Remodeled rooms, very clean, staff was exceptionally kind, beds were comfy, location was good. Took a quick shuttle to the historic district, but for the price it was worth it.

Miinukset: One thing - I just wish there was a safe in the room.

Plussat: The room was exceptionally clean, beds were extremely comfortable, and breakfast did not disappoint.

Miinukset: Just wish that it was a tad closer to the center of St.Augustine.

Plussat: The bed was comfortable. They had directv. The had breakfast options but not many healthy ones.

Miinukset: The toilet was leaking and running all night we woke up to toilet water all over the bathroom floor. They had the service room doors open everywhere. I know they do laundry and clean but I don't need to be standing by the door waiting for the elevator hearing the staff talking trash while they are folding sheets or seeing shelves of supplies as I accidentally turn the wrong way off the elevator. The pool was disgusting. There was cigarette butts everywhere and so many bugs in the pool I couldn't enjoy being in the water.

Plussat: super clean!! fun, modern atmosphere! comfortable & beautiful room! great staff:) complimentary coffee & infused fruit water in lobby was always nice!!

Miinukset: it was NOT close enough to the 'historic district'!! $12 cab ride there & back:(

Plussat: The staff was friendly, Early checkin which was nice.

Miinukset: The room was smokey

Plussat: Not saying that room is haunted.... But definitely not saying it isn't.

Plussat: Location. Comfortable. Attentive.

Miinukset: Nothing

Plussat: Everything about stay here was great. The rooms were updated and clean. The location is perfect. The staff was friendly, inelegant, and helpfull.

Miinukset: Pay 14.00 dollars to park. They could just add that to the price and it would still be worth the stay. The fee is fair, it just felt like a hidden fee sort of thing.

Plussat: I liked the location.

Miinukset: The floors were dirty. Not sure if they moped. Also, it was very loud at night.

Plussat: Closeness to everything. Nice little hotel set close to lots of activities, food. Just great little place to stay. My 4th time staying here.

Miinukset: I have No complaints.

Plussat: The waterfront view as well as the price. There is a trolley stop right out front and a delicious cafe in the corner.

Miinukset: There is a bar behind the hotel that bumps their music until 2:30am on a week night that makes the room vibrate and makes sleeping unattainable. Front desk said it would stop before midnight, but it did not. The street behind the hotel is filled with loud drunks because of the bar, and the bathroom window opens to the street. We will not stay here ever again because of this. The music was so loud we could sing along with it.

Plussat: Location

Miinukset: No sleep! Disruptive beeping sound from laundry room that took four office visits at 7 am to address.

Plussat: Perfect location on the bay and within walking to all historic areas. Staff was wonderful. Even though it is on a busy road, near bars and restaurants, it was very quiet and relaxing in the room. I would definitely stay here again.

Miinukset: The only two things that we inconvenient, was the parking and bathroom were very tight areas.

Plussat: Great location, parking available

Miinukset: No safe, breakfast, fitness center or elevator. Very poor construction of the building. Doors were not sealed and the walls were thin. So being on the first floor you could hear people at the bars right behind the hotel clear as day until 2 am. And the phones in the room didn't work (which they didn't mention) so you couldn't complain. Rooms were very humid, so bathing suits & towels stayed damp. And the floors were so dirty they turned your feet black.

Plussat: Location location location

Plussat: The location and views were great. Parking is a bonus--we were able to leave our car and walk to most of the sites we were interested in seeing.

Plussat: The owners were very nice and very clean.

Miinukset: Nothing

Plussat: The threesome with the guy in the lobby

Miinukset: Not the threesome with the guy in the lobby

Plussat: Close to everything , cheap compared to others in the area and the fridge / kitchenette was a nice feature.

Miinukset: Very uncomfortable beds and dirty carpet !

Plussat: The room was clean and in a good location. The staff was fantastic!

Miinukset: The 'continental breakfast' was really not very good at all, but that's not something I really care about. A large family might need that more. I mostly care about the cleanliness and staff!