The location, right by the harbour.
We felt it was grossly overpriced - the room was nothing special - cramped and very chintzy. The ensuite especially was cheap and cramped.
Excellent service and food, very clean and comfortable room
although the bathroom was very nice it did have a damp type smell, I asume from the drains. It was room 6
position position position, fantastic friendly helpful staff, wonderful accommadation, beautiful food at the restaurnat.
We both felt relaxed, and - with one exception - treated with friendliness and care by all the staff
There was nothing we didn't like.
A fantastic, unexpected setting with old sailing vessels on the quayside outside the front door. Warm welcome and good food, excellent value for money, small busy freindly bar. Restaurants larger than expected. I would go out of my way to stay there again.
The hotel suffers from problems that all Inns and old hotels have. Small bedrooms with poky en suite facilities for which the building was not designed - almost better to keep the bathroom at the end og the hall. My room had no view and there was music from the pub next door til 12, although not as intrusive as I thought it would be.
Friendly and helpfull Cornish hospitality,visiting St Austell on business for 20 years always a nice welcome.
The staff were all very helpful and accommodating. The location overlooking the harbour was very pretty.
However the room was rather small for £95 a night. The bed was too soft.
the food was brilliant
Location and Restaurant
The hotels location and the view from the upper priced rooms was excellent.
Having to complain about the level of heating in the room, cleanliness and condition of the bed/matress. For the rates charged (£95/night) you would expect every room to be of a reasonably high standard, not the very basic as was experienced.
Pier House sijaitsee historiallisella alueella, ja Eden Project ja Lost Gardens of Heligan 15 minuutin ajomatkan päässä. Vastaanotto on auki rajoitetusti. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 794 arvosteluun
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