Surfers Paradise hotellit lähellä Draculas Haunted House

Miinukset: carpet in the hotel was not clean and sticky.

Plussat: the overall atmosphere of the establishment and staff is fantastic and the people who greet you everytime we stay are just amazing and a credit to your business model.

Plussat: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Miinukset: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Plussat: Breakfast was great, air con super cold, comfy bad and pillows.

Plussat: Everything else, especially the lavender honey shortbread.

Miinukset: The aircon made horrible noises that kept me awake.

Plussat: Location was in the city near the heart of town

Miinukset: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Plussat: nice place, good staff

Miinukset: hot water didn't work, couldnt have a proper shower

Plussat: The staff. The decor in the lobby.

Miinukset: Had to pay for parking which I was hoping would be included. Check out was at 10am! Thats way too early.

Plussat: The pool area is amazing. Room was also a decent size

Plussat: the pool is really nice the view is nice too for everything else this is an OK Marriott (not the best - not the worst)

Miinukset: too many kids - they are LOUD !!!

Plussat: Excellent service & great friendly staff!!! Top job Marriott Gold Coast 10/10

Plussat: The staff were always smiling and provided a great service. The man made beach where you can snorkel with fish was definitely a highlight! All food and drink was amazing.

Plussat: The pools were incredible!!

Miinukset: The buffet!

Miinukset: Pillows were not comfy at all.

Plussat: The best in town

Miinukset: Wi fi was terrible :(

Plussat: Palvelua ajoittain jopa Suomen kielellä. Paras hotelli missä ollaan käyty ja sijainti erinomainen. Hienot merinäköalat.

Plussat: Great location right on the beach with amazing views and lovely apartment. Clean and comfortable.

Plussat: The location is so good

Miinukset: The bed is to soft

Miinukset: Check in was so bad, lady was rude and miserable

Plussat: Very clean and spacious room with a breathtaking view.

Plussat: Great location and excellent rooms

Plussat: Location was fantastic

Miinukset: Pillows were too soft for our liking

Plussat: Very modern and clean. Good location.

Miinukset: Reception staff were quite rude. We booked a room that apparently slept 7 but the 7th person had to sleep on a couch (not a pullout). There was only 1 car park allocated to a 3 bedroom apartment.

Miinukset: The couches were a bit grotty and dated. Not enough pillows but other than that we loved it and will definitely be back

Plussat: Great

Miinukset: I haven’t got a receipt

Plussat: The size of the unit and the bed was super comfy

Miinukset: Excellent location close to the beach and restaurants. Big unit that was extremely comfortable.

Plussat: Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.

Miinukset: This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.

Plussat: The hotel was close to downtown and the beach. Rooms were a decent size and fairly comfortable. Nice blinds blocked out the sun.

Miinukset: The room wasn't the cleanest. I was on the 20th floor and music from the nightclub below was still pretty loud.

Plussat: The staff at concierge and reception desks - really helpful.

Miinukset: Finding hairs in my bathtub when I walked in..

Plussat: Really good position, doorstep from Hard Rock Cafe and central road, few minutes walk from the beach

Miinukset: Wi-fi is not included, you have to pay for it The aircon wasn't working and they fixed it the 3rd day we were there

Plussat: Nothing

Miinukset: The only time the room was clean was at the time of check in. No proper cleaning, dirty toilets, even the toiletries were not replaced faily. Highly disappointed

Miinukset: Could not connect to wifi.

Plussat: The breakfast was good.

Miinukset: The hotel looks quite old.

Plussat: Very central, clean, modern

Plussat: Convenience to everything

Miinukset: I don't like when the manger came to my room 2 nights and asking me is everything ok I ask him why you keep coming and asking that

Plussat: Nothing

Miinukset: After standing in a line to check in as there was only 1 staff member at reception, more staff eventually arrive and take customers from the back of the line. Is my time not as valuable as theirs. This happened several occasions while waiting to speak to someone at reception. Bills was not correct when checking, good thing I asked to check it. Renovations were noisy. Many of the lifts were out of order so had to wait for a lift. Stood in basement for 20 minutes waiting to get from car park while the loft would go to ground floor then to upper levels and back to ground then to upper levels again. Hotel was just so bad. Wouldn’t stay their again.

Plussat: Good location, happy hour a bonus, good facilities for families.

Miinukset: Bathroom was a little dated, the step by the balcony seemed a little bit of a hazard.

Plussat: We really enjoyed staying at this hotel. Location, rooms, facilities and staff were great .

Miinukset: Honestly there is nothing I can complain about that.

Plussat: the rooms are nice and big. the staff are friendly

Plussat: Location was eecellent .. very close to beach, shopping, etc .. in centre of Surfer's

Miinukset: room was dated and in need of refurb. clean but not fantastic

Plussat: My room was on floor 34, and i had a grate ocean view.Hotel was located beside cavil avenue, a good shopping center.

Miinukset: Hotel furniture is old, but its fine.

Plussat: proximaty to the beach and the main avenue of surfers paradise

Miinukset: the seafood tower which they promote was very poor and nothing like advertised

Plussat: the position of the hotel and the people working there were very friendly

Miinukset: room smelt when you walked in. funny odour in the rooms

Plussat: Sijainti ja nakoalat olivat 10+ - samoin asiakaspalvelu ja henkilokunnan ystavallisyys - terveisia heille kaikille!!!

Miinukset: Hissien resurssit eivat vastaa tarvetta ruuhkaiakana. Ohjelmoitu huonosti: jos joka kerroksessa (mita myos sattui aamuisin) oli joku odottamassa hissia, myos taysi hissi pysahtyi jokaiseen = 32 kerrokseen jossa todettiin, ettei mahdu!!! - ja aikaa kului. Aamuisin kannatti varata aikaa tai viivytt'' liikkeellelahtoa.

Plussat: Hotellilla oli hyvä hinta/laatu suhde. Oikeastaan oli yllätys, että hotelli oli niin mukava, vaikka ulkonäkö ei paras mahdollinen. Ympäristössä oli paljon kauppoja ja ranta suhteellisen lähellä. Parveke oli mahtava juttu. Suosittelen lämpimästi.

Plussat: Close proximity to beach and Cavill Avenue.

Miinukset: The lifts are useless - long waits (up to 10 MINUTES) for a lift to stop on our floor. Had to resort to walking down the fire exit more than once.

Plussat: Spacious Room; Sea facing though not direct beach facing; Comfortable king sized bed

Miinukset: Parking was a bit pricey and no dedicated lots for hotel guests; Lack of seafood buffet dinner

Plussat: it was located in a very convenient location, even with a car. The main Cavill Avenue was just located right outside the doorstep, shopping, eating and bars were just around the corner. very impressive. Parking was also a breeze and they had a weekly rate of only A$30.

Miinukset: Two main lifts broke down the arvo we were there, and waiting for the lift during peak hours (morning and evenings) were a bit agonising, especially if one's hungry.

Plussat: near from the beach, in the midle of the shoping area

Plussat: spa, concierge service was very good, staff friendliness and helpfulness, housekeeping service,

Miinukset: the plastic cards were always not working - had to go down many times to correct them