Surfers Paradise hotellit lähellä Surfers Paradise Beach

Miinukset: carpet in the hotel was not clean and sticky.

Plussat: The staff is the best I have ever seen in a hotel, friendly, responsible, caring and very polite. Special thanks to the reception crew that helped me with everything I needed (and it was a lot).

Miinukset: Not staying long enough

Plussat: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Miinukset: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Plussat: Location was in the city near the heart of town

Miinukset: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Plussat: Beautiful hotel, my room had amazing ocean view. Room was clean and comfortable. Staff in this hotel is very profesional and super helpful. I will definitely stay in this hotel on my next visit to Gold Coast.

Miinukset: Everything was great.

Plussat: Everything bout it

Miinukset: No verandahs to get fresh air

Plussat: nice place, good staff

Miinukset: hot water didn't work, couldnt have a proper shower

Plussat: I always enjoy staying at Voco on the Gold Coast, the staff go out of their way to help, the facilities are clean, and the food is to die for! It’s my favourite place to stay on the Gold Coast, I won’t stay anywhere else! Oh and the beds are ridiculously comfortable.

Plussat: Comfortable

Miinukset: Pillows

Plussat: The staff. The decor in the lobby.

Miinukset: Had to pay for parking which I was hoping would be included. Check out was at 10am! Thats way too early.

Miinukset: The internet is very slow The elevators are very busy, waiting 5-10 min can happen. On the 6 floor you smell the grill of the restaurant, so a high floor is a must.

Plussat: The best in town

Miinukset: Wi fi was terrible :(

Plussat: View and room was okay

Miinukset: Lifts - Waiting 1 hr 20mins to 2hrs per day! This really soured our experience as we didn’t go on holidays to spend this time trying to get anywhere. Kitchen tap/sink set up very poor. Cleaning regime doesn’t work.

Plussat: Location awesome

Miinukset: The clean is limited only they clean specific area

Plussat: Palvelua ajoittain jopa Suomen kielellä. Paras hotelli missä ollaan käyty ja sijainti erinomainen. Hienot merinäköalat.

Plussat: Location, value for money, facilities in the apartment, view.....to many

Miinukset: Very limited Foxtel Channels

Plussat: G link lähellä ranta myös

Plussat: Excellent service very cool staff

Plussat: Breakfast in the restaurant was great though a little crowded.

Miinukset: Rooms are a bit outdated

Plussat: The food room service and i loved the bed

Plussat: Received an amazing upgrade to a massive room which I wasn't expecting but VERY much appreciated! Pity it was only 1 night. The room was great, balcony, massive bathroom. Bed was great, had a desk as well. Couldn't fault it. The tram is right outside this place so very convenient.

Miinukset: Not really sure what was in the area but I had a car and was going to meet a friend. Saw the gas station across the road to grab bits and bobs from.

Plussat: Breakfast, quality, cleanliness, friendliness of staff

Miinukset: The softness of the bed, bit too soft, pillows were a bit lumpy and squashed too easily.

Plussat: Hotel is in a great location, the room was clean, staff were friendly. Great pool facilities available and beach a short walk away.

Miinukset: Staff could have provided more information on tram and bus services around the area, we had to find out ourselves. They didn't seem to know the answers.

Plussat: room

Miinukset: location was further away from the main surfers paradise beach

Plussat: Great views and good value. Usually stay here when I can on the Coast.

Miinukset: Shower gel was already opened and all used up (really minor but still gross).

Plussat: Great hotel for the price

Plussat: The bed was very comfortable, the views were gorgeous, the minibar was well-stocked, the room was very spacious for two and had a balcony to go along with a table and a relaxation chair

Miinukset: It was dated and I didn't find the design as enchanting as I did the first time I stepped into the hotel four years ago

Plussat: The spacious suite.

Miinukset: The couches are not comfortable and neither was the bed.

Plussat: View was good and clean resort

Miinukset: Car parking limited spaces for guests cats

Plussat: The view from our balcony Friendly staff

Miinukset: The bed was not comfortable

Plussat: This is our 6th stay here and over the past 2 years have notice a massive decline in service and quality.we ordered bottles of wine on arrival but had to ask for them. We have always stayed with mantra when we travel anywhere but after our last stay will be very hesitate to use them again. No loyalty from staff so no reason to be loyal to them.

Miinukset: The description of room was in correct no bath/spa in room when asked to move rooms we were made to check out at 10am and sit and wait till 2:30pm for a new room. Was a wasted day and was treated like I did something wrong.

Plussat: The customer service was brilliant and understanding.

Miinukset: The room that was given to us was absolutely disgraceful. I felt like I was staying in a hostel, with holes in walls and doors, carpet was stained, furniture was old and as if it was bought from life line, there was a foul odour in the room. The next room was better but not at all the same that is in the photos on bookings.com. I feel like it is false advertising.

Plussat: Great location great room. Friendly staff awesome breakfast and awesome pool.

Miinukset: Sometimes you waited a very long time for the lift.

Plussat: Good location

Miinukset: Very poor for 10 day stay only have 1 room clean for a 3 bedroom apartment! Quite regularly 1 lift service 39 levels ! Had to constantly re-tune tv most days if possible as signal completely drops out ! Over all was bit disappointed considering how much it cost

Plussat: The buffet breakfast is worth it! We had an ocean view room and it was beautiful and large! The bed is so giant which was nice! Highly recommend and we will be coming back again!

Miinukset: Only 2 rolls of toilet paper in bathroom for 4 nights. Was a minor annoyance to remember to go and get some more.

Plussat: Huoneisto oli erittäin tilava

Miinukset: Aamiainen oli melko vaatimaton

Miinukset: I experienced very poor customer service from one member for the duration of my stay. I was given false information 3 times in one day and did not enjoy the service what so ever.