Syrakusa hotellit lähellä Santa Lucia al Sepolcro Basilica

Plussat: Good solid hotel, great location. This is an excellent four-star level hotel, great rooms, great service, incredible breakfast, in a perfect location next to the most incredible church in Siracusa, the only building which has continually served as a place of religious observation of one sort or the other for over three thousand years.

Miinukset: I did not dislike anything, in fact there is one feature of staying at this hotel which amazed me. Guests are allowed to make phone calls anywhere in the world gratis. This is wonderful. Also, another good thing: the staff were very accommodating regarding a few minor difficulties we had regarding my rental car and my need to extend my stay.

Plussat: Located in the centre of Ortygia, easy access to historical landmarks and hop-on hop-off bus stop at Archimede. Many restaurants nearby serve good Italian dishes.

Miinukset: Floor in shower room was a bit slippery. Area is located at crowded path causing a bit noisy until mid night.

Plussat: Thanks Enzo!!! You made our stay memorable.

Miinukset: The staff was great and the location was fantastic.

Plussat: Great location, beautiful location. Excellent breakfast, amiable staff

Plussat: Breakfast was good. Staff a bit standoffish. Could have done with more coffee. Very good pastries. Some would have preferred more hot food.

Miinukset: Tea and coffee making facilities. Better TV selection.

Plussat: The location of the hotel was very good. The room was comfortable and quiet. Reception staff were friendly and helpful.

Miinukset: On two occasions our bedroom wasn’t cleaned. After speaking to reception, it was cleaned on the second occasion. It was too late for anything to be done the first time, although we did get clean towels.

Plussat: Fabulous location, very informative and helpful staff, especially Enzo. Breakfast was very good, with lots of variety for all tastes. Nothing was too much trouble for staff to deal with, excellent eating recommendations.

Plussat: Position in the town. Local restaurants, ie ARCHE

Miinukset: Room not available until 4 pm Limited prepared fresh fruit, and no low fat yogurt. Although the hotel had very few guests and we were in a superior room swimming in the pool was extra, WHY? Very pushy welcoming manager, who always had to 'refresh her memory' opening times etc. Not helpful reception staff re paying for parking on the space in front of the hotel, annoyed we did not use your underground parking.

Plussat: Beautiful place with friendly staff, great breakfast buffet and comfortable beds

Miinukset: Wish they would clean up the garbage on the outside of the property, particularly at the back. Seems to be an issue in Sicily in many places

Plussat: Very comfortable bed! Lovely split level room. Great location

Miinukset: Bathroom had bath with hand held shower. Would have preferred walk in shower - personal choice.

Plussat: The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

Miinukset: The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

Plussat: Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

Miinukset: Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

Plussat: I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

Miinukset: Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

Plussat: Breakfast cereals limited but other aspects of breakfast buffet excellent. Room 105 outstanding and very comfortable. Views over harbour delightful and easy parking for cars just outside hotel.

Miinukset: Room cleaning could be better, there is no carpet in the room and no mats in the gym so stretching is not easy to do unless you bring your own mat.

Plussat: Loved the spa at the hotel, location was great. Near the harbor great to walk near water, location next to some main attractions, tour bus stop in front of hotel

Miinukset: The bed wasn’t as comfortable as I would like.

Plussat: Great location Great place and hospitality

Plussat: The location was very good and the breakfast was very well done.

Miinukset: The room was cold, small, furniture broken, nowhere to put vital items needed, housekeeping moved my items, hanging items were too high couldn't reach ( I am 5,3) , only one person could pass at a time, and the bathroom door butted up against the toilet, and the towel holder was across the room over the bathtub. Extremely inconvenient ! Was not worth 314.10 Euros per night.

Plussat: We booked one of the junior suites. These rooms have an in built mezzanine floor in a standard bedroom. We chose to move to a standard double room , which was more suitable. The Manager kindly offered to refund us the difference in price and also provided us with breakfast. Our room was clean and comfortable, with a great bathroom. The best thing about the hotel was sitting on the terrace to have breakfast with a view out to the harbour. We had a very good stay and Siracusa is a stunning city.

Miinukset: The breakfast choices could be improved- a better range of breads, soya milk, fresher scrambled egg,

Plussat: Location and beauty of hotel

Miinukset: My bill was a problem at check out but they got it figured out later

Plussat: Great location with views across the bay and a hotel full of character and efficient, friendly and charming staff who are ready to help at every moment. The hotel has a great style and feeling when walking around and small touches - like the calendar made from stones in the central garden that is visible when using the lift and which some staff member must change manually each day. The third floor restaurant is great and breakfast is very extensive and varied. We ate only once in the evening there - is expensive but very good quality. I am full of praise for several particular members of staff who were constantly welcoming, friendly and super helpful in meeting every one of our requirments

Miinukset: There were a few things that need some attention and modernization. Lots of light switches in the rooms and strange air conditioning controls that were hard to figure out. (Some lights in my room actually switched themselves on and off once or twice in a random way during the night). TV seems to have only Italian channels. Also, during a couple of rainstorms there was some rain coming in the window panes and a leak developed in one of the corridor ceilings that led to towels being spread out on the floor to soak up water.

Plussat: Did not have breakfast. Had to leave early.

Miinukset: Coffee could be improved.

Miinukset: Hotel price did not include spa area, had to pay a lot more money to access the spa.

Plussat: THE breakfast was good and when we order from the kitchen it was good, we had dinner and the food was excellent. room very clean and i had a nice terrace were in the morning it was nice spending a little time reading, i also enjoyed the 4th floor bar very quite and you can also relax .

Miinukset: the colour of the corridor very dark and the lift to slow.

Plussat: Pleasant friendly staff, relaxed atmosphere, nice rooftop area

Miinukset: No complimentary tea/coffee in room had to pay for everything

Plussat: Breakfast

Miinukset: Location

Plussat: Great breakfest. Low speed juicer is great option to start Your day. Omlets were delicious. The staff was very helpful.

Plussat: Staff was excellent. Special thanks to Elena who helped us a lot during our stay.

Plussat: Exceptional Breakfast, nice spa in Cave!

Plussat: The beds were so comfortable, the sheets amazingly soft, the shower fantastic, breakfast was wonderful

Miinukset: No drawer space for underwear in the room, except the tiny one in the wardrobe, little hanging space when you're there for more than 1 day. No drawers in the bedside tables. €20.00 per adult per session is way to much to use the Spa and this should be noted on your website (the cost of the Spa), we didn't use it as it would have cost us €80.00 for all of us

Plussat: Location was excellent. Staff were friendly. Room was quite big and comfortable. Was very clean. Ortigia is just two minutes by walk. Plenty of restaurants and cafes around.

Miinukset: Breakfast was quite poor. pastries were stale. There were not enough choices for eggs, meat and vegetables. There was no self service for tea coffee and so we had to wait for the waiters who were serving us late. Bar closes at 10:30 which we found to be very early. There was no boiler in the room. Neither was there any complimentary water or tea coffee packets. It's a good hotel but overpriced for what it's worth.

Plussat: Hotelli rakennus oli kaunis ja maulla sisustettu. Aamiainen oli runsas.

Miinukset: Sain huoneen,jossa parveke oli monttu katolla. Mahdoton edes maiseman katseluun.Jos asiakas on useampia vuorokausia vieraana,kannattaisi antaa kunnon huone.

Plussat: Location - easy 10 min walk from station. Then just 10 min again to reach over the bridge to Ortigia delights. Also large no of great pizzerias and restaurants within easy reach. Even a supermarket within 100m Spacious room with balcony. Tastefully decorated public spaces prepared for Christmas. All staff friendly and helpful. Huge breakfast choice of pastries and other items.

Miinukset: Simple disappointment - hot water supplied for drinks on display tables was only Luke warm, as was the prepared scrambled egg bacon. Pity about this oversight when all else was excellent. Water issue rectified by asking for personal service ( as was request for soya milk, instantly arranged.)

Plussat: Nice hotel. Close to Ortigia. Comfy bed

Miinukset: Breakfast. Especially serving staff. Had to ask for cutlery, cups and most important for food. Empty counters. Need more supervision.

Plussat: Near to Ortigia, good breakfast, clean hotel.

Miinukset: Car parking is always an issue in Siracusa, even in November of our stay, but this has got nothing to do with the hotel.

Plussat: Sijainti oli hyvä. Aamiainen oli erittäin hyvä. Huoneessa ja koko hotellissa oli tilan tuntua.

Miinukset: Huoneessa ei toiminut hiustenkuivaaja, tosin sellaisen sai pyynnöstä.

Plussat: Bed was comfortable. Room was clean. Location is perfect. Breakfast was very nice. Freshly baked croissants.

Miinukset: Place cries for renovation. Balcony doors barely closed scratching the floor. Ceiling has some paint bubbling. Shower elements are rusting.

Plussat: Great value for cheap money

Miinukset: Shower and lack of water

Plussat: What a fantastic place to stay in Syracuse! We had a full apartment with the convenience of a hotel check in and reception. It had a full kitchen, everything you needed to cook your own food and even wash clothes. It had a little private terrace to enjoy the Italian sun. Also included a sweet breakfast. Bedrooms were comfortable. Right opposite the train station, and close to local supermarket. Super super value for money

Miinukset: Roof leaked a little in the main sitting area

Plussat: Right at the train station, very close to the bus for Catania airport. Hotel-like facilities like leaving your luggage after check-out, and there is always someone there you can ask for e.g. directions to the bus stop. Large room. You can see the sea out of the window. Very nice coffee at breakfast.

Miinukset: The hotel got its last refurbishment in a previous era. Especially the bathroom makes one feel uncomfortable, and broken electric outlets appear a bit dangerous. Even if Ortigia is just a short walk away, the neighborhood is not as nice as you would prefer.

Plussat: A budget hotel, opposite Syracuse railway station and just around the corner from the bus station, located within walking distance of tourist sights (10-15min walk). Breakfast was coffee, yogurts, and croissants, nicely prepared. Free parking in front of the hotel. The room was a decent size but need some renovation.

Plussat: The location is good for those travelling by train or by car (free parking). You have to walk about 15 minutes to get to the historical centre. We were 4 and stayed in a relatively spacious two-bedroom apartment with a small kitchen on the top floor - quite a luxury given the price and hotel facilities just downstairs. The breakfast was good, freshly baked croissants deserve special remark!

Miinukset: Everything was fine.