Syrakusa hotellit lähellä Fonte Aretusa

Plussat: Marcello at check in was excellent and when towels had been forgotten for our room he brought them right up

Miinukset: Breakfast was understaffed . Few staff who seemed to be rushing to help everyone especially large groups. Took a long time some breakfasts just to get a cup if coffee. Room had window with no visible lookout just a shaft. Feel size of room was overpriced. No outdoor patio area for drinks.

Plussat: We stayed at Algila for our mini moon and it was great. Helpful staff, lovely room, comfortable bread, delicious breakfast.

Plussat: Very nice architecture and designs of the rooms, great facilities and helpful staff. Breakfast great. Location also very good. Sister hotel’s restaurant was also very good, plus there are plenty to choose from in a very short walking distance.

Miinukset: Nothing, it was all as described and up to its 4Star Superior rating.

Plussat: The staff was excellent! Very helpful, professional, knowledgeable, warm and friendly!

Miinukset: Room tight. Beds narrow.

Plussat: Couldn't think of a better location, 10 steps infront of a beautiful ocean break and walking distance from the best Ortigia has to offer. Marcelo has some great recommendations and the entire staff is friendly and helpful. I would stay here again in a heartbeat.

Plussat: A lovely stay for a family trip. We had 3 rooms here and each was a little different but all were comfortable and met our needs. Very nice staff, very good location - a few minutes walk to the very center of town, so quiet at night (important for us) with very good restaurants just a few minutes in either direction. Great breakfast and beautifully decorated.

Plussat: Very elegant hotel with beautiful furnishings. Breakfast was very good as was the location and staff. I highly recommend this hotel.

Miinukset: Whilst there was complimentary refreshments available all day, I still would have liked a tea and coffee making facilities in the room. Whilst the room air conditioning was satisfactory, I would have preferred it to be cooler due to the high temperatures in August.

Plussat: Location was fabulous, staff were incredibly helpful, room was very clean and amenities great. Restaurant was superb in food and service.

Plussat: The darkness of room and guilt location, definitely stay in the newer part

Miinukset: First room was very very small but we got it taken care of, as staff was outstanding

Plussat: The location was excellent and the room was really comfy. Staff was really helpful too with restaurant recommendations.

Miinukset: Not too much. Just wish there was a way to turn off the fan at night.

Plussat: Details everywhere. Excellent room. Beautiful place. Location. View.

Miinukset: Nothing.

Plussat: It is indeed a palace. Great place to stay. Comfortable. Fantastic staff. Good location.

Plussat: The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

Miinukset: The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

Plussat: Thé staff is helpful and nice. The room was clean and well maintained. This hotel is beautiful and well located. The breakfast was also very good.

Plussat: Great rooms, very spacious

Miinukset: Spa facilities were not all fully up and running or working

Plussat: Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

Miinukset: Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

Plussat: Excellent hotel, great location and a real high end feel. Although open for a year it looks like new. Excellent location to tour Ortigia and Syracussa

Miinukset: It is a shame that the swimming pool was an extra charge, and also that the hotel had almost no outside space to eat or enjoy a drink.

Plussat: I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

Miinukset: Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

Plussat: The pool was nice- clean and the service at the pool bar was very friendly.

Miinukset: The location wasn't great. Very ugly part of town and big noisy street. Also my friend and i both had a treatment at the spa ( facial and mani-pedi) which was pretty bad.

Plussat: It was a beautiful, clean hotel with friendly and helpful staff. The rooms were a good size and more than ample space for the family room as well. The pool was very clean and well maintained and had a nice views of the city and the sea in the distance. It was a brisk 20 minute walk to Ortygia Island, where there was an array of local eateries and a lovely walk by the marina and sea for swimming. The food and cocktails were good at the hotel, though the portion sizes for lunch and dinner on the smaller side. Breakfast was a good array of choices including a cooked breakfast, fresh croissants, fruit and yoghurt - it was a good start to the day and friendly staff to also greet us in the mornings. We got the Interbus from Catania Airport which was about an hour transfer to a stop near the hotel for about 5.70 euros each way and a comfortable and cost effective journey. We’d definitely stay at the hotel again should we visit Sicily in the future.

Miinukset: If anything just the portion sizes for lunch and dinner - though the food itself was good.

Plussat: Breakfast was good. Location was a little bit far to access Ortigia but we managed.

Plussat: Loved the reception staff and the pool

Miinukset: Nothing

Plussat: Breakfast was okay, not as good as in other hotels I have stayed at in the same chain. Rooms were comfortable and staff were very helpful.

Miinukset: A little far from Ortygia Island. Pool was small and there was a significant amount of noise from pool and restaurant area in rooms of the 5th floor.

Plussat: All was excellent!

Miinukset: Nothing in my eyes

Plussat: Clean, well run, efficient hotel. Knowledgable and helpful staff. The best of the multiple hotels we stayed at in Sicily. Facilities were good. Location was good, although a little frustrating to rely on the electric minibus with no known schedule but this can be fixed with a €10 taxi to Ortigia and a short walk (30 minutes) home.

Miinukset: Unfortunately rooms were compact and no real outdoor space for hanging beach towels etc.

Plussat: Very modern, so very clean and with good wifi, aircon, etc

Miinukset: Not a place for old-world charm. A bit far from attractions, and a bit on the pricy side.

Plussat: Very comfortable rooms and the hotel was well maintained

Miinukset: Breakfast a little disappointing

Plussat: Bed was comfy not extra comfy

Miinukset: Hidden charges

Plussat: The private beach is nice and the staff was helpful

Miinukset: The breakfast is industrial, nothing is fresh, it's cheap supermarket products. We changed rooms 3 times because something wasn't working. We saw many ants in one of the rooms. This hotel should loose 2 stars out of 5 or change management ASAP.

Plussat: Breakfast was superb so much improved since our last visit. The location is excellent.

Miinukset: Our room was dark and uninviting. As we have stayed before and always had a room overlooking the marina it was a big disappointment.

Plussat: Good location Friendly staff Flexible corespondent for our request

Miinukset: Elevator

Plussat: Cleanliness, breakfast included was fantastic The location, the beach, just to name a few

Miinukset: Some of the staff not very friendly Could be a bit more accommodating

Plussat: The location The staff The facilities

Miinukset: The bar closing at 7pm Insufficient attention to room access from reception staff resulting in uninvited and unexpected visitor with key to our room

Plussat: Ortigia overLl was very enjoyable

Plussat: Location of hotel is excellent

Miinukset: Suite was NOT the room pictured, far, far smaller. Private beach is OK but what they don't tell you is it's on a different island and takes 20 m on a boat to get there - AND they charge €30 per DAY to use it. Also not private - public on beach either side of hotel section. Aircon is NOT adjustable - hotel decides what is 'fine' and I don't want to sleep in 20° plus because it saves the hotel money. 50% of staff nice other 50% very rude

Plussat: That it was a great location and staff were very helpful

Plussat: Quality , lovely staff , perfect location, parking.

Miinukset: Nothing.

Plussat: That it was very central and near the marina

Miinukset: It would have been nice to have air conditioning in the restaurant

Plussat: Nice clean place. Their breakfast was good, nothing too spectacular, but I ain't going to complain, it saves me money especially that I run a tight budget. The place was also very clean.

Miinukset: Nothing

Plussat: Great location and friendly staff.

Miinukset: Bathroom inside the room, mosquitoes in the room and bunk bed was not so comfortable.

Plussat: Great staff. Good atmosphere.

Plussat: Great hostel & welcoming staff!

Plussat: I really loved the kitchen (there’s everything you need) and the guys who work there . They are all amazing !! The beds are comfy, the rooms and the bathrooms are clean, the breakfast is amazing, the hostel is huge and the location is perfect. I highly recommending this hostel . 5 stars for me

Plussat: The staff was very nice and kind.

Miinukset: The bathroom should be cleaner, but maybe it wasn't the staff's fault.

Plussat: Good breakfast, staff helpful, comfortable, it's a nice hostel to stay some days, they give you towels and the bathroom is clean! The air condicioner works pretty good in the room! I had the lucky to share good moments with other travelers as well

Plussat: Great hostel and great place in general. Extremely nice and helpful staff who provide valuable information in clear and detailed manner and are super helpful! Highly recommended.

Miinukset: Breakfast was pretty simple and could be easily improved

Plussat: Nice common area Breakfast is ok considering that its free ! Chilled atmosphere

Miinukset: Not much space in rooms Emptied the fridge without telling

Plussat: Convenient location near the train and bus station and only a short walk from the historical city center. Professional and very friendly and helpful staff, nice basic breakfast. Dorms, toilets, showers and common areas are spotless clean.

Miinukset: The 6-bed-dorm is spacious enough; the 12-bed-dorm however is completely overcrowded with very little space to breath and move (and not enough plugs), and with two tiny bathroom/showers in the dorm for 12 people... well you can imagine. At least for me the Wifi worked perfectly in the common areas, but almost never in the dorms

Plussat: Gorgeous pool- which was a consolation for beach club not being open. Staff friendly and rooms clean.

Miinukset: The beach club was closed - we stayed Sept 20-23- specifically wanted to swim in the sea. Terribly disappointed to be staring at Mediterranean and not have beach access.

Plussat: We liked that the hotel was a traditional elegant Italian hotel with a fantastic driveway, front double entrance staircase, lovely traditional veranda, wooden lobby staircase and fantastic high ceiling dining room. It felt like we were back in the 1800's with all the elegance and luxury of that era. The staff were so friendly, helpful and polite and couldn't do enough for us. The breakfast and evening meals were fabulous. The pool and area were lovely and relaxing and the grounds surrounded by the Latamoie dei Cappuccini were wonderful. The hotel position is good, with excellent views and it was great that it is near to all the archaeological sites and close enough to Ortigia too - we loved the walks to and from these sites. We loved it.

Plussat: Great place to relax after excursions to the Greek Theatre, Siracusa old town and Ragusa. Excellent swimming pool. Staff very helpful and accommodating. Free parking with sufficient space.

Miinukset: Breakfast not quite up to our expectations: no fruit salad, limited choice of yogurt. Would have been great if the hotel has a shuttle-bus to the town centre. We waited for 30 minutes for the "Hop on, hop off" bus only to find it was full, so we had to take a taxi (to avoid driving into the city).

Plussat: Location, the pool and the outside looking of the hotel

Miinukset: Room the worst I ever stayed in my life. Terrible Smell of dump Bed sheets wet Pillows wet I have a bad cough due to the dump of the room I complained at the reception and the staff did not care about my complaint They took full payment and also they charged me the bottle of water (they could have done a little gesture) The receptionist thank me for let her know about the horrible dump room and would tell the management but I replied to her that I did not care , as it was their problem and the way they treated me it was so unprofessional I would not recommend this place to anyone Bed was with wheel and moves

Plussat: From the facade hotel looks majestically and with a historical savor but the internal interior reminding me some old-fashioned ladies' toilet room from the Tsar's times, with a museum "quality" of repairmen. The breakfast was OK, nothing special. There were no beach around, and you have to walk 10 minutes to the sea.. But hotel is trying to convince us that there is a private beach there, but the hotel aren't own it. And do you think you can go there for free if you are the guest of the hotel? No way. We've been told that we have to pay 25 euro (!!!) per person to enter this beach and 4 euro more for each towel we take! Can you imagine?! With the price of nearly 140 euro for one day of the stay, paying more 58 euro per day for us two to go to the beach is simply a robbery!

Miinukset: The hotel is very old and as we say about something like this, it "smells of mothballs". The staff at the reception were not helpful at all. When we arrived they tried to fit us into the most farthest old stuffy room in the corridor at the first floor, somehow reminiscent of a dull cave, with the view from the window to the stairs and the wall (and this is for 137 euro per one night!!) which was horrible. I was trying to ask the woman on the reception to change the room of the same type (classic room) to the same type but on the third floor, where the atmosphere were much lighter and prettier, and the view for sure must be much nicer. I got a refusal because she said there some families were about to come soon, and they want to get some rooms just near each other on the third floor, so she cannot separate those people, taking one of this rooms for me and changing it for what I had at the moment. She worried about those people that has to come, but she had absolutely no interest for me who already was there with a spoiled vacation with this horrible dark hollow with the view on the stairs and wall. Of course we didn't stay there for 3 days as we planned from the beginning. They was trying to force us to pay all the days right away in advance but we refused after long arguing. In any case those hotel's staff seemed to look like extortionists who don't give a sh*t of my conditions of living, only what they were interested in were my payment.

Plussat: Classical hotel

Plussat: Great, classical style hotel - plenty to see and do around. Was quite at night to sleep. Nice outdoor pool and bar area. Lovely stay.

Miinukset: The bar is a lovely space but could have more atmosphere with lighting etc

Plussat: Ilmapiiri, sijainti loistava, henkilökunnan ystävällisyys, ihana aamupala, upea rakennus.

Plussat: This is a very traditional hotel with a good deal of history which is interesting in itself. The restaurant was good and informal. Breakfast was terrific with a wide range of choice including perhaps the most delicious chocolate croissants ever! Our room was very comfortable with efficient air-conditioning which was needed due to the very hot and humid weather during our stay. Should we return to Siracusa we would definitely stay here again

Miinukset: Our only criticism would be about something seemingly common to all Sicilian hotel rooms and that is they all have very few power points. To its credit though, Villa Politi DID have a USB charging point.

Plussat: Grand old hotel

Miinukset: Food was just Ok for price and value

Plussat: Your staff were exceptional! Ewa and Paula could not have looked after us any better so a huge thank you from Jon and Rosie

Miinukset: The decor was a bit tired and could do with painting in the outside

Plussat: Nukuin todella hyvin ja aamiainen oli oikein hyvä.