Syrakusa hotellit lähellä Papyrus Museum

Plussat: The service from the front desk and the rooms super clean

Miinukset: N/a

Plussat: Excellent location, staff was very nice and helpful

Miinukset: Expected significantly better quality of food for breakfast

Plussat: Breakfast, Location, helpfully staffs

Miinukset: Small shower booth

Plussat: The location is great. It is located in the old center of Syracuse- haöf island Ortigia and only few minutes walking away from the Archimede square and Duomo. Great breakfast. Local products served. Also free of charge one can order different types of warm dishes (omlette, egss benedicte, cold cut plates, cheese plates). Tey have also excellent coffee served and sweets. Canoli is one of my favorite. Furthermore the employees are very qualified and friendly and helpfull.

Miinukset: I have no objections . This accomodation overfullfilled our expectations.

Plussat: The staff was really very kind and helpful. A very good localization

Miinukset: The time that takes to get your car

Plussat: The first price bedroom at 180 euros is we believe overpriced. The mattress was not good. As we complained to the manager they offered an amazing upgrade in one of their suites. Free upgrade. Incredible room with terrasse and bubble bath.

Miinukset: Mattress in the first price bedroom.

Plussat: Perfect location in or teach you and the staff really helped us figure out exactly what we wanted to do with our brief time there. They were also really accommodating with storing our stuff and letting us use facilities after we had checked out.

Plussat: Location was amazing.

Miinukset: The room describes as room with balconey and sea view ! How ever it was only a juliet balcony and view to parking area and main busy road, sea was visible but I would call it room with parking view not sea view. The room was extremely noisy, could hear cleaners hoovering and moving chairs at early morning and for afternoon siesta. couod hear people talking in corridor , hear rooms next door open and close their doors. very very very noisy. We won't be able to hang beach studd at balconey to get dry as it was just a juliet balcony. The bathroom had nice shower but basin wast was not passing water and so even for washing hand you would end up with a pond in basin and slightly smelly. The hotel does not have any out door communal area. Check-out at 11:00am instead of 12 and check-in at 3/3:30 pm instead of 2/2:30 Once we checked-in no one carry our laugages to the room, no one show us our room, no one tell us we have discount at the beach close to the hotel. However, as we were disappointed they were give us a free drink and complementary appertisers.

Plussat: The staff is amazing, congratulations!!!

Plussat: The rooms are huge, the location was amazing and the b'fast was lovey.

Plussat: Details everywhere. Excellent room. Beautiful place. Location. View.

Miinukset: Nothing.

Plussat: Room was large and nice and had two bathrooms

Miinukset: Cleaning service wasn’t great, no outdoor space to relax

Plussat: It is indeed a palace. Great place to stay. Comfortable. Fantastic staff. Good location.

Plussat: Room was outstanding.

Miinukset: Quite pricy and the breakfast was only okay. No omelet station.

Plussat: Everything especially the people

Plussat: Beautiful recently renovated hotel! Beds were incredibly comfortable mad luxurious. Breakfast was also excellent.

Miinukset: The location is just on the edge of Ortega ... So it's a couple of blocks walk to get to the heart of Ortega. This is outweighed by the quality of the hotel - which is excellent

Plussat: The hotel oozed class from start to finish with wonderful rooms and a fantastic breakfast with knowledgeable, pleasant staff to help whenever needed. Would highly recommend if you’re in the Ortigia or Syracuse area.

Miinukset: It could do with an outside area to relax/sunbathe but this is a very minor comment.

Miinukset: They wouldn’t allow us with children to use the pool, and the pool was one of the main reasons i chose this hotel.

Plussat: The gourmet restaurant at top floor has explendid view and excellent food.

Plussat: Was perfect for me.

Miinukset: N/a

Plussat: The pool was nice- clean and the service at the pool bar was very friendly.

Miinukset: The location wasn't great. Very ugly part of town and big noisy street. Also my friend and i both had a treatment at the spa ( facial and mani-pedi) which was pretty bad.

Plussat: Food amazing, room very clean, service just perfect

Plussat: Loved the reception staff and the pool

Miinukset: Nothing

Plussat: Just like moving from home to home. Ideal for travelers with a car. Walking distance from the Greek theatre and public transport is easily accessible to get to Ortigia. Hotel staff are very friendly and helpful. Bright, spacious and impeccably clean rooms. Will certainly revisit.

Miinukset: None

Plussat: The roof top open swimming pool was a real bonus

Plussat: Very modern, so very clean and with good wifi, aircon, etc

Miinukset: Not a place for old-world charm. A bit far from attractions, and a bit on the pricy side.

Plussat: Bed was comfy not extra comfy

Miinukset: Hidden charges

Plussat: It is located very nice for a business trip and also if the the scope is to visit the city. Very nice staff and ready to support as well as possible.

Miinukset: It was just a very short trip so i can not tell to much about this.

Plussat: The staff were very effective and promptly provided all the information upon arrival. The room was spacious and luckily there were only polite quiet guests so I managed to get a very good sleep. The bed sheets, the towel and the bathroom were very clean and comfortable. The property had a large lounge where we could relax and also mingle with other guests. Breakfast was also nice and it was a great value for money.

Miinukset: Maybe the ventilation and oder of the room. As someone seemed to stink, if the room had a better ventilation, it could have been better. Also my locker stunk a bit when I opened it. I sprayed my colon and it was not a major problem.

Plussat: The bathroom is clean and the shower had great water pressure.

Miinukset: The “breakfast” Consisted of sweet, lardy pastries and make-your-own-coffee. (In Sicily, I’ve gotten used to having fresh fruit offered at the Hostels.) .The Hostel is very close to the train station but about 25 minutes from Ortigia, And there’s nothing much to do in the neighborhood where it’s located.

Plussat: About a 10 minute walk from the main "tourist" area and literally a minute from the bus and train station, this place was perfect for me as a backpacker. I'm okay with walking to the touristy area as long as I don't need to carry my heavy backpack super far. The staff is extremely friendly and helpful. Breakfast was a great spread of chocolate pastries, cereals, biscuits, teas and coffees. Kitchen was stocked very well with all the cooking items you could need and then some. Great background music always playing too.

Miinukset: Rooms got very hot very easily.

Plussat: Super clean and great amenities. Big room and comfy bed. They have a map with an amazing explanation of how to walk around the city so you don’t miss anything, with timetables and prices of the main attractions. Also, the staff provided very useful information.

Miinukset: I asked for Gluten free breakfast since it was included in my reservation and they weren’t willing to fix it.

Plussat: Great staff, really clean, organized and comfortable. The kitchen and the bathroom are really nice.

Plussat: Loved the private bathrooms in each dorm room and the breakfast was fantastic. Very relaxed atmosphere, very accommodating for check in times etc. Easy check in, easy check out, everything is provided for you including a towel. Not too noisy.

Miinukset: The AC was not very powerful. I got there at midnight which is significantly cooler than during the day and I was warm even after adjusting the AC as directed. Another person said their room was baking hot despite the AC. Cannot imagine it during the day.

Plussat: Evrything was set as it should be, clean, simple, ikea-style, nice common living room and kitchen.

Plussat: It is a cozy place, the breakfast is very good and the location is also good.

Miinukset: There wasn't any power plug close to the upper bed.

Plussat: Few steps from the railway station. 15 minutes from Ortigia. Hostel is nice with a beautiful backyard, kitchen and relaxing area.

Miinukset: Only one plug for two person. Breakfast nothing special

Plussat: Staff was fantastic, the room super clean and organized, the common areas are really nice and spacious. There are a LOT of bathrooms. The location is really good, both close to many attractions as well as the transportation HUBs.

Miinukset: Breakfast lacked fresh fruits, other than that it was really nice.

Plussat: The location, The private beach

Miinukset: The noise in all of the hotel

Plussat: It’s position was superb for us. Although it is at one end of the island it’s still very easy to get around. The 3rd floor terrace and restaurant for breakfast overlooking the boats and large harbour and the whole side of the island was just beautiful. This is its selling point.

Miinukset: It did not live up to its nearly 5 star rating for full quality and service. I note three issues that affected us. 1. No complimentary drinking water provided daily and routinely to all guests Hotel staff told us not to drink the hotel tap water. Hotel staff directed us to a shop to buy water for ourselves! Needless to say we found this very poor form for them indeed. It’s unacceptable that this hotel refuses to provide plenty of drinking water for guests. We spoke to the staff about this and eventually they said they would give us one liter of complimentary water daily. We actually had to remind them about it every day so communication between staff seems limited. This hotel should be providing ample drinking water to all guests always. No excuses. 2. Unacceptable, loud restaurant noise invading rooms Loud noise from the 3rd floor restaurant literally invades rooms beneath on the 2nd floor. The restaurant has a hard tiled floor and every chair that moves scraps and screeches and sounds incredibly loud in our 2nd floor room. The restaurant conversation noise and footsteps are also heard. The restaurant is open to midnight and then again for breakfast, so sleep before midnight wasn’t possible. The hotel staff knew about the noise issue from the restaurant and said they were still waiting for it to be improved but dud not know what or when. There would be some simple options that would improve it a little and you’d expect a good hotel to have fixed it. We spoke to the staff about the unacceptable noise and they moved us after 2 days to another room. This helped us sleep better, but while we were grateful for this, it remains a fact that many guests in at least those in 2nd floor rooms must be affected. 3. No iron provided for guest use. I requested the use of an iron to press some clothes. Hotel staff said they did not provide an iron as it was a “security matter”. Their answer was to direct me to pay for a laundry service!

Plussat: Everything! This is the best hotel to stay in Ortigia.

Miinukset: Wifi can be improved.

Plussat: Location location location. Perfect location in Ortigia . Excellent staff . Wonderful restaurant

Miinukset: Property was wonderful. No complaints. 5* in quality and in price

Plussat: the location

Miinukset: the junior suit is 2 floors,,but unfortunately the first suit the bed room was in higher floor and the aircondion on lower level,,so it was very hot during night,,terrible sleep 2nd the private beach was not beside the hotel and it's not free,I had to take 35 minutes ride by car and paid 30 euros for couple The hammami was extra charge not as mentioned,,

Plussat: great location and excellent services

Miinukset: hard to fault this hotel

Plussat: Beautiful view from restaurant, private beach by boat transfer, very friendly staff. Perfect stay

Miinukset: A pool would make it perfect but in a city that maybe a lot to ask

Plussat: Great location, car parking and good size rooms.

Miinukset: Rooms very dark and service was ok.

Plussat: Excellent location. Helpful staff. Clean rooms!

Miinukset: Value for money was poor, we paid over 300e a night, rooms were dated , very little natural light and very poor air con. The double storey room is classed as a suite but doesn’t give the feeling of space.

Plussat: A truly classy palace, with excellent service: due to the temperature outside, we took several showers a day, toiletries were renewed instantly without asking, for instance. Well appointed rooms with an art deco feel (we had 202). Excellent breakfast on a terrace overlooking the sea and harbour.

Miinukset: 2 minor remarks: - No hot dishes served to order for breakfast, only a (not so) hot buffet. This could be an enhacement. - The private beach is rather small, stuck between two public areas, so it is not really private, with lots of people passing by and kids playing in the "private" water area.The beach bar is also a bit minimalistic in terms of cocktails and food served. More of a camping than 5 stars standard... This was a bit disappointing, though it is always nice to bathe and relax in the sun.

Plussat: The non standard rooms have a coffee making machine. The fitness center is really well equipped.

Miinukset: The location is in a residence quarter.

Plussat: The staff was wonderful

Plussat: Excellent choice. The hotel design is so modern and the atmosphere was warm and welcoming. The staff was very friendly and helpful. The breakfast pantry was absolutely beautiful and full of nice fresh and delicious food!

Plussat: The staff was very nice and helpful. Good service. We could borrow umbrellas. Fresh and clean rooms. Delicious breakfast with freshly squeezed orange juice.

Miinukset: The sink in the bathroom was too high, the water splashes everywhere very easily like this. There were only one electric outlet in the room, the other one was occupied by the floor lamp in the room. They also had one usb charger, but that is of no use for my camera charger. More outlets would have been needed, at least one on each side of the bed. The shower head from the celing was a bit clogged probably so there wad a stream of water flying out from the shower onto the bathroom floor that made it very wet in half of the bathroom. Maybe an extra shower door would have been good. In a 4 star hotel with this price I would expect the spa to be included in the price or at least much cheaper and not 40 euro per person. And the restaurant should be open even on sundays, its a hotel for tourists after all, so it was bad that we got back and had nothing to eat because it is a sunday. The honesty bar did not have all the stock that was on the list and they didnt stock it up, and the staff seemed not to understand when we pointed this out.

Plussat: The hotel is perfect, the staff is more than excellent.

Miinukset: The pillows were a bit flat and did not have a spare in the room.

Plussat: The hospitality was great and all very kind! Luxurious, clean rooms with a really big private terrace (we had a Executive Deluxe room). It was clean and lots of light, nice and calm enviroment and many facilitities in the hotel itself. There's a really big rooftop lounge area and also downstairs enough place to "chill". We ate two times in the hotel restaurant because we liked the food so much and the service was great. Even bought two bottles from the most decilious olive oil we've ever had. Breakfast variety is big with even freshly made options that you can ask for free. Late check out was also very nice and we could leave our luggage at the front office to pick up later at the checkout day.

Miinukset: There are not so many restaurants/entertainment in the nearby area. Walking to the center and Oritigia took 30 min.

Plussat: Very nice hotel. The Spa is fabulous and the staff fantastic. They made us a free upgrade to Junior Suite.

Plussat: Breakfast was excellent. WIFI perfect

Miinukset: The hotel is overrated. Bar is self-service, honesty bar. Location is not ideal.

Plussat: Good breakfast and nice confutable rooms and parking