Syrakusa hotellit lähellä Papyrus Museum

Plussat: Lovely interior and great location, welcoming and very helpful staff

Miinukset: The bed was hard!

Plussat: Clean, nice facilities. Helpful staff.

Miinukset: Noise from Piazza Minerva .late at night and in early morning.

Plussat: It was poetic, harmonious, comfortable and the staff were super helpful and polite.

Miinukset: Nothing

Plussat: The location

Miinukset: There was no lift to go to our room.

Plussat: Room was comfortable & clean. Property was safe!! Staff was amazing, friendly & efficient. Great faculty & location!! I highly recommend!!!

Miinukset: Truly nothing!!! It was perfect!!!

Plussat: Amazing location just off the main square in Ortigia, perfect to walk everywhere. Lovely terrace for breakfast which was delicious. Front of house staff very friendly and helpful

Miinukset: Space is tight driving through the old town to this hotel. Best to avoid the valet parking if you have a big car

Plussat: Beautiful place with friendly staff, great breakfast buffet and comfortable beds

Miinukset: Wish they would clean up the garbage on the outside of the property, particularly at the back. Seems to be an issue in Sicily in many places

Plussat: The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

Miinukset: The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

Plussat: Great rooms, very spacious

Miinukset: Spa facilities were not all fully up and running or working

Plussat: Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

Miinukset: Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

Plussat: Excellent hotel, great location and a real high end feel. Although open for a year it looks like new. Excellent location to tour Ortigia and Syracussa

Miinukset: It is a shame that the swimming pool was an extra charge, and also that the hotel had almost no outside space to eat or enjoy a drink.

Plussat: I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

Miinukset: Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

Plussat: Very nice facilities and excellent, friendly staff.

Plussat: Great hotel, exactly as promised, nice domain near the city, but not IN the city. Great sleep, big breakfast, restaurant not very cosy but excellent food. Lunch menu bit limited but very tasty. Dinner very very good

Plussat: If you are working in Priolo this is a very convenient location as it saves having to drive into the centre and the parking is quite accessible. There is a very nice bakery / hot food take out place up the road, and a grocery store.

Miinukset: There are not a lot of places to eat in the area - the hotel restaurant is quite expensive.

Plussat: Wow beautiful grounds, nice staff

Miinukset: Pool is not clean

Plussat: lovely grounds with exotic plants and delightful pool area. Staff always very helpful and wanting to please. Room spacious and very comfortable. Public areas also very spacious and comfortable. Breakfast delicious with plenty of choice and fresh produce.

Miinukset: The hotel is located quite a way from the old part of Syracusa (about 5 miles). Unfortunately we didn't discover any public transport to where we were staying so we were reliant on taxis which were expensive.

Plussat: As we approached the hotel we weren’t impressed with the Main Street but arriving at hotel is a game changer. The gardens, pool and building are lovely. Especially enjoyed the resident rooster!

Plussat: it's a really nice hotel, the room was clean, the staff was very kind, the breakfast was delicious, the pool area is really lovely with all the trees and flowers and we saw a peacock walking around the garden in front of the hotel which was and interesting addition.. i highly recommend this hotel and will definitely be coming back

Plussat: Really fantastic place. Small paradise in the middle of residential city area (you have to take taxi/car to go to Ortygia). Gives a bit of The Great Gatsby feel. We would 100% stay there again. It is very private, surrounded by the garden, has very nice swimming pool with jacuzzi bubbles and different areas to relax near the pool and in the garden. Breakfast is amazing with hot and cold food, fresh fruits, local cakes, cheeses and meats. Reception was very helpful with taxi to the city/airport.

Miinukset: Nothing. Worth every penny.

Plussat: Breakfast selection was very good and of good quality.

Miinukset: The main problem was the attentiveness of staff. There were never any around! Took ages to order lunch, drinks etc. Most of the time we had to go and find someone to take our order and we were always made to feel like this was a bit of an imposition.

Plussat: The pool and the grounds. Very relaxing and Comfortable

Miinukset: on one night they closed the resteraunt and bar so we’re unable to get food or a drink unless we payed to eat at a large organised meal. We wanted a light meal and not a large one. THey had put up notice but we assumed the the bar would be open. Sadly not. . So we ended up walking outside and found an excellent cheap pizza place five min walk away. Amazing pizza and very cheap.

Plussat: Breakfast was superb so much improved since our last visit. The location is excellent.

Miinukset: Our room was dark and uninviting. As we have stayed before and always had a room overlooking the marina it was a big disappointment.

Plussat: The location The staff The facilities

Miinukset: The bar closing at 7pm Insufficient attention to room access from reception staff resulting in uninvited and unexpected visitor with key to our room

Miinukset: Mezzanine room and no plug sockets for charging phone tablet etc

Plussat: Location and beauty of hotel

Miinukset: My bill was a problem at check out but they got it figured out later

Plussat: That it was a great location and staff were very helpful

Plussat: Great location with views across the bay and a hotel full of character and efficient, friendly and charming staff who are ready to help at every moment. The hotel has a great style and feeling when walking around and small touches - like the calendar made from stones in the central garden that is visible when using the lift and which some staff member must change manually each day. The third floor restaurant is great and breakfast is very extensive and varied. We ate only once in the evening there - is expensive but very good quality. I am full of praise for several particular members of staff who were constantly welcoming, friendly and super helpful in meeting every one of our requirments

Miinukset: There were a few things that need some attention and modernization. Lots of light switches in the rooms and strange air conditioning controls that were hard to figure out. (Some lights in my room actually switched themselves on and off once or twice in a random way during the night). TV seems to have only Italian channels. Also, during a couple of rainstorms there was some rain coming in the window panes and a leak developed in one of the corridor ceilings that led to towels being spread out on the floor to soak up water.

Plussat: Did not have breakfast. Had to leave early.

Miinukset: Coffee could be improved.

Plussat: That it was very central and near the marina

Miinukset: It would have been nice to have air conditioning in the restaurant

Plussat: Nice clean place. Their breakfast was good, nothing too spectacular, but I ain't going to complain, it saves me money especially that I run a tight budget. The place was also very clean.

Miinukset: Nothing

Plussat: Great friendly and helpful staff. Nice kitchen area and chill out area and breakfast area. Bar and drinks on site. Hostel - has sheets and towels and lockable lockers was very nice inside given location and they have lots of ideas on what to do so go here first before exploring the sites.

Plussat: Very nice & helpful staff, good location (near train & bus station, not far from historical center), lockers in the room, breakfast simple but nice.

Miinukset: Air conditioning)) My bed was near it & I was a bit ill so for me that was not good.

Plussat: P-E-R-F-E-C-T :) Like everything about this place and keep coming back :)

Miinukset: No wifi. Bathroom was dirty. Other than that good hostel

Plussat: Great location and friendly staff.

Miinukset: Bathroom inside the room, mosquitoes in the room and bunk bed was not so comfortable.

Plussat: Great staff. Good atmosphere.

Plussat: Great hostel & welcoming staff!

Plussat: Good breakfast, staff helpful, comfortable, it's a nice hostel to stay some days, they give you towels and the bathroom is clean! The air condicioner works pretty good in the room! I had the lucky to share good moments with other travelers as well

Plussat: Convenient location near the train and bus station and only a short walk from the historical city center. Professional and very friendly and helpful staff, nice basic breakfast. Dorms, toilets, showers and common areas are spotless clean.

Miinukset: The 6-bed-dorm is spacious enough; the 12-bed-dorm however is completely overcrowded with very little space to breath and move (and not enough plugs), and with two tiny bathroom/showers in the dorm for 12 people... well you can imagine. At least for me the Wifi worked perfectly in the common areas, but almost never in the dorms

Plussat: THE breakfast was good and when we order from the kitchen it was good, we had dinner and the food was excellent. room very clean and i had a nice terrace were in the morning it was nice spending a little time reading, i also enjoyed the 4th floor bar very quite and you can also relax .

Miinukset: the colour of the corridor very dark and the lift to slow.

Plussat: The staff was wonderful

Plussat: Pleasant friendly staff, relaxed atmosphere, nice rooftop area

Miinukset: No complimentary tea/coffee in room had to pay for everything

Plussat: Excellent choice. The hotel design is so modern and the atmosphere was warm and welcoming. The staff was very friendly and helpful. The breakfast pantry was absolutely beautiful and full of nice fresh and delicious food!

Plussat: We got upgraded to a junior street with a rooftop terrace. They made us a cheese and olive platter which wasn't on the menu to have on the terrace. Out on the terrace music played. The breakfast was wonderful, best omelettes ever, delicious bread and pastry selection. The staff were really welcoming and accommodating.

Miinukset: The air conditioning system was noisy when turned off. We asked them what to do and they fixed the problem straight away.

Plussat: It was close to Ortigia...definitely walking distance.

Miinukset: The staff was so friendly and accommodating to a non-native speaker...

Plussat: Breakfast

Miinukset: Location

Plussat: Gym, breakfast

Miinukset: Rooms are so small

Plussat: Great breakfast. Communal breakfast table is a great place to share trip tips. Modern rooms. Super gym. Had a nice terrace that was huge.

Miinukset: Carpet on the hallway could use an update.