Syrakusa hotellit lähellä Isola Ortigia

Plussat: Good solid hotel, great location. This is an excellent four-star level hotel, great rooms, great service, incredible breakfast, in a perfect location next to the most incredible church in Siracusa, the only building which has continually served as a place of religious observation of one sort or the other for over three thousand years.

Miinukset: I did not dislike anything, in fact there is one feature of staying at this hotel which amazed me. Guests are allowed to make phone calls anywhere in the world gratis. This is wonderful. Also, another good thing: the staff were very accommodating regarding a few minor difficulties we had regarding my rental car and my need to extend my stay.

Plussat: Located in the centre of Ortygia, easy access to historical landmarks and hop-on hop-off bus stop at Archimede. Many restaurants nearby serve good Italian dishes.

Miinukset: Floor in shower room was a bit slippery. Area is located at crowded path causing a bit noisy until mid night.

Plussat: Thanks Enzo!!! You made our stay memorable.

Miinukset: The staff was great and the location was fantastic.

Plussat: Great location, beautiful location. Excellent breakfast, amiable staff

Plussat: Breakfast was good. Staff a bit standoffish. Could have done with more coffee. Very good pastries. Some would have preferred more hot food.

Miinukset: Tea and coffee making facilities. Better TV selection.

Plussat: The location of the hotel was very good. The room was comfortable and quiet. Reception staff were friendly and helpful.

Miinukset: On two occasions our bedroom wasn’t cleaned. After speaking to reception, it was cleaned on the second occasion. It was too late for anything to be done the first time, although we did get clean towels.

Plussat: Fabulous location, very informative and helpful staff, especially Enzo. Breakfast was very good, with lots of variety for all tastes. Nothing was too much trouble for staff to deal with, excellent eating recommendations.

Plussat: Position in the town. Local restaurants, ie ARCHE

Miinukset: Room not available until 4 pm Limited prepared fresh fruit, and no low fat yogurt. Although the hotel had very few guests and we were in a superior room swimming in the pool was extra, WHY? Very pushy welcoming manager, who always had to 'refresh her memory' opening times etc. Not helpful reception staff re paying for parking on the space in front of the hotel, annoyed we did not use your underground parking.

Plussat: Beautiful place with friendly staff, great breakfast buffet and comfortable beds

Miinukset: Wish they would clean up the garbage on the outside of the property, particularly at the back. Seems to be an issue in Sicily in many places

Plussat: Very comfortable bed! Lovely split level room. Great location

Miinukset: Bathroom had bath with hand held shower. Would have preferred walk in shower - personal choice.

Plussat: The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

Miinukset: The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

Plussat: Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

Miinukset: Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

Plussat: I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

Miinukset: Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

Plussat: Breakfast cereals limited but other aspects of breakfast buffet excellent. Room 105 outstanding and very comfortable. Views over harbour delightful and easy parking for cars just outside hotel.

Miinukset: Room cleaning could be better, there is no carpet in the room and no mats in the gym so stretching is not easy to do unless you bring your own mat.

Plussat: Staff were very helpful and tried their best.

Miinukset: Way way overpriced. Junior suite at my rates you expect the best... four seasons esqu.... no where near. Understaffed. Facilities, food and wine choices all poor.... like not having a key card for my suite and having to use the cleAners physical master key.

Plussat: Location and Beach great

Miinukset: Staff disinterested Breakfast average Nothing five star about the room even after being moved to a better room following complaining No one ever asked us if everything was ok and never showed interest in making our stay a good experience. Really disappointed. Although the beach was lovely, even the beach attendant was useless. Unless you want to stay for the lovely beach our advice is stay somewhere which will be less than half the price and more accommodating

Plussat: Breakfast, rock and sand beach facilities And jacuzzi. Amazing landscape!

Miinukset: No free shuttle to Ortigia (boat)

Plussat: Great place with great beaches, yes, it has two beaches. Excellent in every respect. The first line sea view suite with balcony is perfect choice.

Miinukset: It is perfect already. Hard to say whether there is need to improve on anything.

Plussat: Amazing location. Beautiful views and rooms. Nice balcony overlooking the sea. Breakfast was stand out great.

Miinukset: Overall really great. .. just poor blinds that let light stream into the room, which woke us up at sunrise

Plussat: Location was excellent. Staff were friendly. Room was quite big and comfortable. Was very clean. Ortigia is just two minutes by walk. Plenty of restaurants and cafes around.

Miinukset: Breakfast was quite poor. pastries were stale. There were not enough choices for eggs, meat and vegetables. There was no self service for tea coffee and so we had to wait for the waiters who were serving us late. Bar closes at 10:30 which we found to be very early. There was no boiler in the room. Neither was there any complimentary water or tea coffee packets. It's a good hotel but overpriced for what it's worth.

Plussat: Hotelli rakennus oli kaunis ja maulla sisustettu. Aamiainen oli runsas.

Miinukset: Sain huoneen,jossa parveke oli monttu katolla. Mahdoton edes maiseman katseluun.Jos asiakas on useampia vuorokausia vieraana,kannattaisi antaa kunnon huone.

Plussat: Location - easy 10 min walk from station. Then just 10 min again to reach over the bridge to Ortigia delights. Also large no of great pizzerias and restaurants within easy reach. Even a supermarket within 100m Spacious room with balcony. Tastefully decorated public spaces prepared for Christmas. All staff friendly and helpful. Huge breakfast choice of pastries and other items.

Miinukset: Simple disappointment - hot water supplied for drinks on display tables was only Luke warm, as was the prepared scrambled egg bacon. Pity about this oversight when all else was excellent. Water issue rectified by asking for personal service ( as was request for soya milk, instantly arranged.)

Plussat: Nice hotel. Close to Ortigia. Comfy bed

Miinukset: Breakfast. Especially serving staff. Had to ask for cutlery, cups and most important for food. Empty counters. Need more supervision.

Plussat: Near to Ortigia, good breakfast, clean hotel.

Miinukset: Car parking is always an issue in Siracusa, even in November of our stay, but this has got nothing to do with the hotel.

Plussat: Sijainti oli hyvä. Aamiainen oli erittäin hyvä. Huoneessa ja koko hotellissa oli tilan tuntua.

Miinukset: Huoneessa ei toiminut hiustenkuivaaja, tosin sellaisen sai pyynnöstä.

Plussat: Great location with water views and very short walk to morning market. Ideal for exploring Ortigia.

Plussat: Sijainti, aamiainen, wifi

Miinukset: Sänky oli hutera

Plussat: The location cannot be beat given its proximity to the (paid) city parking lots, the market, and many stores and restaurants on Ortigia. The receptionist was very kind and assisted us with parking information. The room upgrade was appreciated! The balconies have a small table and chairs to relax. Wifi is plenty strong. Parking was easy (late November) with plenty of spots available in the local lots when we arrived in the evening. (Warning: They were more full during the morning market)

Miinukset: The bed was hard which made for restless sleep. Footboards on the bed were a challenge for the taller of us.

Plussat: Sijainti ja hotellin siisteys