Tempe hotellia

Plussat: Very clean and comfortable room, great atmosphere, felt like a fancy hotel for a great price.

Plussat: Was clean, the room was nice

Miinukset: The bed was not that great

Plussat: Loved everything you would want in a transitory stay during your road trip. Comfortable bed, exceptionally clean, big room with all your needs (ref, microwave, tv, workspace etc.), great staff and reception.

Miinukset: Not a thing I did not like. Everything was splendid. Would absolutely stay here again.

Plussat: It felt like we were home just a cozy and comfortable atmosphere. We were a group of four girls sharing two rooms. We went shopping and spent the majority of our visit in the dining area playing cards and various other games. So much fun

Miinukset: It really was perfect. We are planning to hold an all girls trip on s monthly basis at the Drury it was that fun!

Plussat: Absolutely love this place!!

Plussat: The hotel was very clean and staff was very friendly.

Miinukset: Coffee was warm not hot.

Plussat: The staff was very friendly.

Plussat: Very friendly staff, very clean and comfortable, the meals were good

Miinukset: My wife has a hard time walking very far and is on oxygen. The room with the walk in shower was the farthest from the elevator. We have been to this motel twice and both times but back in that room. It would of been a lot better to have been closer to the elevator. Other than that we were happy.

Plussat: Very, Very CLEAN! Free dinner was unexpected and was soooo good! Tacos, baked potato, and all the fixings! Fresh..!! Large rooms, microwave and small fridge... perfect for our needs! Did I mention how clean the room and bathroom were?

Miinukset: Nothing! It was beyond our expectations!

Plussat: The location was convenient and not congested.

Miinukset: none

Plussat: Delicious and satisfying.

Plussat: The location right off the freeway and with proximity to several retailers. Abundant parking, great swimming pool and great breakfast options with a fantastic dining area. I found a new favorite hotel!

Miinukset: I have nothing negative to say about my experience here.

Plussat: The location was convenient to restaurants, shopping centers, water parks and sightseeing. Breakfast area had ample space Pool was clean. Had great amenities. Comfortable bed and cool room. Bathroom was spacious. Loved the shelf above the vanity.

Miinukset: Was unaware of the App to call a day early to pick out the room. For 4 days stay, asked for a suite and was denied because of this policy. The TV was to the side of the bed, awkward. No dresser, only wire shelves. Need better refrigerator instructions.

Plussat: Very clean, staff friendly, and excellent free breakfast.

Plussat: The staff were hospitable, helped me locate a microwave, and receptive to the fridge issue (see below). The bathroom and room were clean and quiet.

Miinukset: The fridge was only available for a limited amount of time (about 2 hours) before it timed out. The staff explained to me that that is done to save on electricity and prevent fires in the hot summer months. However, my stay was at the end of September.

Miinukset: The pool was small, very small

Plussat: Breakfast was really great! Tons of variety and healthy options including smoothies and pressed juice.

Miinukset: Zero complaints about the hotel and our stay in general.

Plussat: Staff very helpful and pleasant

Miinukset: Beds not the most comfortable. Would be nice to have two chairs in room. Someone had to always sit on bed and not comfortable.

Plussat: The Staff and the up keep of the hotel

Plussat: Breakfast was great!

Plussat: I see they had a laundry (washer/dryer) available for guests. Great idea. The breakfast is always appreciated... nice, quiet facility. Just dont rely on GPS to get there! Always said the address was 2 blocks away, strange.

Plussat: Rooms were large and beds were comfortable. The breakfast was great!

Plussat: we stayed at this Hampton Inn at the beginning (3 nights) & at the end (1 night). The 3 night room was nicer. We frequently stay at the Hampton Inns along the North & Southwest Coast. All of them offered more amenities than this one. However the shuttle service from & to the airport was highly appreciated. The room size & bathroom were generous: Hampton standards.

Plussat: The hotel was very close to airport. The room was very clean. The staff was very nice and pleasant.

Miinukset: The queen suite was way too samll and congested with no drawers for your clothes. I wouldn't stay there anymore due to the size of room and no microwave.

Plussat: The staff were very accommodating and friendly. The location was near the airport.

Miinukset: NA

Plussat: Fast check in

Miinukset: N/A

Plussat: This is a new hotel and very clean. The staff members are very friendly.

Plussat: The entry to the hotel was open and very well lit. The staff was also very friendly.

Miinukset: The hotel is located a good distance way from restaurants or other general entertainment.

Plussat: The Front Desk staff (April) was very helpful. Hotel was clean and room was well stocked with the basic amenities. Great location off I-10 and near Desert Botanical Garden. If you stay here, definitely suggest visiting the garden and eating at the Culinary Dropout.

Miinukset: Only issue I encountered was the mattress was too firm.

Plussat: It was clean and comfortable. The staff was great.

Plussat: The room was clean and quiet. We did note some mildew or mold starting on the ceiling in the bathroom. The location to the airport was great.

Plussat: The hotel is located close to Sky Harbor Airport and offers excellent service and modern comfortable rooms. The hotel is brand new and the staff is very welcoming and professional.

Miinukset: No dislikes.

Plussat: Room was beautiful and staff friendly...great location and surprisingly quiet for the closeness of airport.

Miinukset: No regular tea...all herbal except for Earl Gray which is not a favorite of a lot of tea drinkers. Please get some English Breakfast or even just regular Lipton black tea.

Plussat: Clean, nice room

Miinukset: Breakfast sucks

Plussat: Very nice atmosphere. Easy location. Nice breakfast.

Miinukset: No!

Plussat: Great staff on front desk

Plussat: The property is really good.

Miinukset: The breakfast is poor.

Plussat: Breakfast: I didn't take it as I'm egg free, diary free and gluten free. Social arrangements in the late afternoon: they are very good.

Miinukset: I wish the facilities in the kitchen for cleaning are better, such as there is a wash brush, a piece of cloth or 2---to make the kitchen a bit easier to use----Now that I can't eat the breakfast downstairs due to my special diet, I make use of the kitchen to make my own breakfast.

Plussat: The location of the hotel was ideal and central to points of interest in the Tempe, AZ. The atmosphere was warm and cozy yet tucked away from the hustle and bustle of metro Phoenix. With the Hilton Garden being near, it felt like a little metropolis on a different planet.

Miinukset: Was not there long enough to make an assessment. The staff at the front desk was friendly and helpful.

Plussat: Fitness center was nice, breakfast excellent, beds comfortable. Check in and out was easy. Nice location.

Miinukset: The hideaway was broken, reported it as such and nothing was done about it for the duration of our stay. Also, the cooler ran nonstop on high, so it was very cold. Also had reported but nothing done.

Plussat: Location, quietness, close walking to everything you need

Miinukset: Breakfast

Plussat: Everything!

Miinukset: Loved everything

Plussat: How easy everything was from checking in to checking out

Plussat: Very nice hotel, have been staying here since frequently for the past 4 years, and I think it is probably the the best maintained property. Very nice & friendly staff.

Miinukset: They should have a 24 x 7 tea / coffee counter in the lobby & espresso machines in the rooms

Plussat: Parking and access to Mill Ave.

Miinukset: booking on ASU Football night!

Plussat: Location, friendly and courteous staff.

Miinukset: Nothing. Keep up the good work

Plussat: Friendly, great room, quiet - did not hear anything at night, comfortable bed. Also pool was scenic, smaller than I expected but nice. Close to campus. Front desk was very accommodating with holding bags post checkout since we had a very late flight.

Miinukset: A/C didn't cool living rm area much and was a bit loud when running

Plussat: I've stayed at this hotel before and liked the location along with other awesome amenities. Pool has an awesome cityscape view too.

Miinukset: Sadly, my wifi did not work in my room. I did address this issue to the front desk but problem was not solved. All the front desk clerk suggested was to keep trying to connect. I paid almost $--- w/o wifi & this made me furious!!

Plussat: Facility, cleanliness and staff great. Coffee could be better.

Miinukset: Loud music from building next door. Woke me up in the middle of the night, kept me awake. It was the building between the Res. Inn and the Islamic Center.

Plussat: Comfortable beds, thick walls, slept like a baby!

Miinukset: Pool is alot smaller than pics would make it seem. Would be nice to have some misters up there too

Plussat: . Kitchen was nice and I did cook a meal. Nice to have a refrigerator to store drinks and snacks. The room was large enough and a good lay out. The location was excellent for the events I was attending.

Miinukset: Had trouble with the parking access. Had to go back to the front desk to reactivate my parking pass three times.

Plussat: Great location! Breakfast was OK.

Plussat: No breakfast provided. Great location. Room was nice but many long, black hairs found on the bedding!

Miinukset: The check in guy was a mess. His name tag was upside down. He had a black eye, and he claimed he couldn't find my reservation and was not about to help. He didn't seem interested in the confirmation/pin # I was showing him on my phone. When I pulled it up on the lobby computer and showed him, he blamed it on booking.com! He didn't seem competent enough to be checking people in. It was as if he didn't want to help us because we didn't book through the hotel. He said the hotel had "revamped" its computer system in August and that was probably why he couldn't find our reservation. It was in there the entire time, he was just unwilling to be helpful and try our first names. Checking in shouldn't be this card! I was shaking when I left the front desk. I have a feeling how you got that black eye.

Plussat: Bed was comfy

Miinukset: Better pillows you could sink into

Plussat: I stay here yearly and it continues to maintain its good experience.

Miinukset: The rooms are a bit out of date.

Plussat: The location near the University was vibrant with plenty of restaurants within walking distance. The pool area was also nice

Miinukset: For the price, we expected nicer rooms and services. The bathrooms are small, and rooms are a bit outdated. The recent carpet cleaning left a nauseating smell that made the stay uncomfortable.

Plussat: The location was great for see our son at Arizona State University. Many restaurants, bars, shops, and a theater near. This is a student area also which could be rowdy, but the quarter was just over so not a lot of students around. The hotel is older & well maintained with a beautiful interior courtyard which is very peaceful. All the employees were friendly and helpful. It had a nice outdoor pool area on the 2nd level and an exercise room with weights and elliptical machines. It also had a nice breakfast/lunch restaurant and a in house lounge/restaurant in the evenings.

Miinukset: It was all good from my prospective. We probably would have used the pool area more if it were warmer.

Plussat: Beautiful hotel with great customer service. Best hotel experience. Will book future stays here!

Plussat: The location in Tempe was great for walking around town. Also the hotel was perfectly Arizona for a couple from Michigan.

Miinukset: Not a thing

Plussat: Everything!!!! Staff extremely friendly.

Miinukset: Overpriced for amenities included.

Plussat: Location was great and courtyard is cool loved the holiday decor. Rooms very comfortable bed was great

Miinukset: Front desk was ok minimal interaction

Plussat: The location was great! Just walking distance to everything!

Plussat: Nice place.

Miinukset: After paying in full via kayak, they had additional "convince fee" of 45$ upon checking out, so getting blindsided by that is pretty tacky thing to do for a nicer place.

Plussat: The halls smelled really good not like smoke

Miinukset: The sliding bathroom door, no privacy

Plussat: The staff were friendly, room cleaning, WiFi, facilities at the hotel , the Gym, the car parking.

Miinukset: The breakfast was the same throughout the week, It never changed, It would be better if there was a Change in the food choice.

Plussat: Rooms are great. Like the gym. Hotel is super clean modern and friendly.

Miinukset: No proper restaurant. Food is limited and pre-made.

Plussat: New, clean, conveniently located and properly priced.

Plussat: I am comfortable reception is so good

Plussat: Location to office.

Miinukset: amenities offered.

Plussat: Great front desk service! Great location! Comfortable bed! Great tv!

Miinukset: Not much decoration in the room a little plain

Plussat: It was a wonderful stay for a quick trip for a meeting.

Plussat: Location was great and overall layout of room was comfortable.

Miinukset: Bathroom sink did not drain properly.

Plussat: Everything was amazing. No flaws anywhere.

Miinukset: No

Plussat: Location. Cleanliness. Bar. Room space.

Miinukset: Parking was $50!!!! That's outrageous! I would recommend it to people but I will tell them to pay for parking somewhere else and Uber there. That's cheaper.

Plussat: Friendly, helpful staff Basic layout and comfort of room

Miinukset: Lack of information about lighting system in the room Quality of towels Parking across the street is not handicap friendly

Plussat: Very nice staff, checked us in earlier than I expected. The rooms were very clean and up to date.

Miinukset: It's not the hotels fault, but it was extremely noisy outside. You can hear the cars racing by the hotel.

Plussat: Location

Miinukset: Initial receptionist was rude.

Plussat: Location

Plussat: Facilities were excellent. Location was perfect for an event we were attending.

Plussat: Location

Miinukset: Location. The fire engines, train and traffic on the road that sits by is loud on weekends.

Plussat: Contemporary styling Comfortable bedding/beds Great location Clean

Plussat: Location, cleanliness

Miinukset: Yes, the room had a connecting door to the room next to us through which I could hear everything the people next to uswere talking about and music they were listening to! Awful, would prevent me from booking his hotel again

Plussat: We like being able to come to the meet and not have to rent a car and walk to and from the pool. We like the cafe in the lobby and the overall facility.

Miinukset: I didn't like that there weren't any double rooms.

Plussat: Mill Avenue is in walking distance. It has many restaurant and bar options. We enjoyed the pool and hot tub!

Miinukset: The pool is located close to a busy street.

Plussat: The location of this hotel was fantastic! We could walk to so many restaurants and shops. We were very close to campus but not right in the middle of the noise and construction. The front desk was always helpful and full of good food suggestions. The shuttle to the airport was very convenient.

Miinukset: The air conditioner is a bit loud but once we put it on continuous, so it was loud all of the time, we were able to sleep.

Plussat: The staff does a great job.

Miinukset: The towels were a little dingy.

Plussat: Location was central, walking distance to ASU and downtown. Shuttle service was appreciated

Miinukset: The Room was along a Busy Street and there was a lot of traffic noise at night.

Plussat: Comfortable beds

Miinukset: Would have been a better stay if there were no roaches and less audible noise from other guests making its way into your room.

Plussat: Free drink

Miinukset: The rooms are not great. Space is wasted and the decor is bad. I was also given a room that hadn't been cleaned by the staff. The bed was unmade and towels were on the floor.

Plussat: Staff good. Breakfast good

Miinukset: Quite noisy at night. Perhaps because of our location. Lots of loud talking and running in the halls after midnight

Miinukset: I was without TV for the first 2 nights until the engineer suggested I change the channels using the TV Guide. Before that every time I changed a channel I lost the connection. That was a bit frustrating. But I was here to compete in the Ironman Race so I read my book but it would have been nice to have the TV working! :(

Plussat: Appreciate the hotel trying to be a new concept hotel. It's got a cool communal area downstairs to hang out, work and socialise, with plenty of tables, couches and offering of activities like paint class. The rooms are also neatly decorated and highly functionally (reminds me of NYC boutique hotels). Overall, it's a cool spot for what you pay.

Miinukset: The staff. The woman who checked me in was very curt with me when asking for an invoice for my company. It seemed what I was asking for was an inconvenience for her which was very off-putting.

Plussat: Neat room. Minimalist

Miinukset: No bin, bath mat and mini fridge. No holder to hold personal soap/shampoo in shower area.

Plussat: Fun vibe with a great staff as well as a great location. I've stayed here several times abd am always happy with the experience .

Plussat: Really cool hotel with friendly staff and great amenities. Location is convenient to light rail and campus.

Miinukset: Bathroom was a bit dirty, but the room itself was spacious and overall clean. a mini fridge would be nice, too.

Plussat: What a cool place. Games in the lobby. A very unique decor. I would definitely stay here again! Staff was great too!

Miinukset: $9.00 per day for self parking.

Plussat: Bathroom fit out was very nice. Staff were very friendly and efficient.

Miinukset: Lack of drawers/storage in the room was a bit annoying.

Plussat: location

Miinukset: this is not a 3-1/2 star hotel, maybe a 2. there were cockroaches in the bathroom

Plussat: The location was great. Easy access to the 202 and us60. The games in the lobby were alot of fun and the food was great.

Miinukset: We had asked for a room with a king bed and sofa and our room had a lovesak. We called the front desk to see if we would change rooms but nothing was available. We made it work. And the elevator kept getting stuck so we had to take the stairs alot.

Plussat: The staff, the rooms, the people, the staff. Did I mention how awesome the staff is here?

Miinukset: All good.

Plussat: First--I NEED MY BILL please for my stay! The room was well appointed, the TV was fine and my "happiness' was the hair dryer and the ironing board with the iron. I appreciated that I had a choice about the Maid Service and use of towels and sheets.

Miinukset: Yes--I was on the First Floor and had an outside view of parked cars which did not please me! I guess a level higher would have been better or some 'shield' outside my window could have helped. I never opened my curtains.

Plussat: We liked Everything about this property... Didn't want to leave! Pros: The friendly staff, the quiet location, comfortable clean room... We have plans to go back to this property again when we're visiting our friends in Arizona.

Miinukset: Liked everything!

Plussat: Very close to locations of area

Plussat: The rooms are quite nice.

Miinukset: Staff has all guests sign a code of conduct agreement. This is very unusual.

Plussat: The staff was very helpful in finding us suitable accommodations.

Miinukset: The last room available had been smoked in and the odor was intolerable.

Plussat: The staff was nice and overall the location was okay. Even without the local road construction, it was a bit odd to enter and exit the parking lot. The free popcorn in the room was nice.

Miinukset: It was not the hotel's fault, but there was major road construction while I was there which made it very difficult to access the property.

Plussat: Early check in

Miinukset: Internet was spotty in the room

Plussat: The friendliness and helpfulness of the staff.

Plussat: Extremely clean and spacious with kitchenette. Overall for the price it was an excellent place. I’ve paid more to stay in far worse conditions.

Plussat: Overall an excellent experience. Staff was super friendly and had positive vibes. The room was big and super equipped. Everything you needed was there and everything was very clean. I can highly recommend this place!

Plussat: The room was designed in a creative way. It had everything we needed.

Miinukset: Water pressure was moderate.

Plussat: Unique location overlooking Phoenix.

Miinukset: Have to drive from checkin down hill to rooms and parking lots. Have to pay for parking. Overall rooms are dated in decor; but bed is excellent.

Plussat: Spectacular! Everything about this hotel was the best, the staff was friendly, knowledgeable and made you feel safe and welcome

Miinukset: Nothing

Plussat: Beautiful property built into the mountain. Massage at the spa was wonderful.

Miinukset: Most of the rooms face the highway so road noise is evident.

Plussat: This property is unique and lovely. Great views with a feeling of being in the mountains was something fun and different. (The stairs are also a great workout). As others have mentioned, it could probably use a renovation in the rooms, but where we stayed we felt our room was nice enough. If is a bit pricey, but I usually expect that at a resort hotel. Not sure if during off season it is priced differently but I would assume so and expect it. Another reviewer mentioned that they charge for parking... I agree that with the rates they charge, they should be giving complimentary parking. They did in fact comp our parking (not sure if it was due to being a Marriott Bonvoy rewards member) but it definitely made us happy. The dining experience was good. Serving staff was polite and personable. Very accommodating. We will definitely be staying again on our next visit, hopefully in warmer weather so we can enjoy the pool area.

Miinukset: Nothing major at all to dislike. Stay was pleasant and comfortable.

Plussat: Very pretty. Resort style

Miinukset: Nothing

Plussat: Not much really.

Miinukset: The property seemed old and a bit dirty. Arrival was disappointing - nobody helped with bags. Reception was dismal and beside a noisy bar. Rooms were beside a busy highway and noisy trucks. Rooms seemed old and not to the level of high price charged. More like a motel. I could go on ....

Plussat: Resort in a city

Miinukset: No airport van

Miinukset: Right next to the highway so you can hear the cars if you’re an outward facing room.

Miinukset: Probably the only hotel that still charges for wifi.and they removed the doors in the dressing area of the bathroom. No privacy

Plussat: the resort was pretty and scenic

Miinukset: too any steps

Plussat: As always the grounds and service are great

Miinukset: They renovated the room from a half wall with salon style doors which gave an semi open concept and feel,very unique,to a full wall with no doors which now makes it look just like any other hotel room

Plussat: Loved the location and pool area was nice

Miinukset: I selected a 2 bed room and when I arrived non were available. Also when we asked for a extra blanket the orange haired reception girl told us there were no blankets available. By daughter ended up covering up with 2 towels. I find this unacceptable.

Plussat: Great location and staff.

Plussat: Love this hotel. Clean, safe and affordable with a good breakfast. We prefer to stay here every time.

Miinukset: Maintenance could be a little better.

Plussat: Excellent place to stay

Miinukset: Nothing

Plussat: Excellent stay at Springhill Suites in Tempe. Room was very nice for the price. Location was convenient to highways. Wifi was a pretty good speed.

Plussat: Hotel employee at the front desk was exceptionally welcoming as I was a very late arrival.

Miinukset: Would love a bit of shade at the pool but that is a common problem at most hotels in Phoenix.

Plussat: Room was excellent and perfect for visit.

Plussat: Cleanliness, location., newly remodeled

Plussat: Clean, spacious room & a friendly accommodating staff

Plussat: I had bed bugs in my bed. I killed 3 of them and they popped with blood that was left on my sheets so I could take a picture of them. The hotel did move me to another room but then you sleep with one eye open because you are looking for more bed bugs.

Miinukset: I could not sleep well all night knowing there were bed bugs in the hotel. I realize the hotel can not control what other people bring to the hotel but its still a nasty feeling once you get the bugs while sleeping. A word of advice check your bed fir

Miinukset: I booked this hotel because I was in town for a conference and wanted the breakfast. Breakfast was not served till 6:30 and when I went down at 6:30 they did not have any food out yet. So I did not get to eat before my conference

Plussat: Shortly after we arrived we found that the tv did not work. We were switched to a new room cheerfully and immediately.

Plussat: This is a very nice, comfortable place to stay!

Plussat: We only stayed one night the Patty the bartender was a very gracious lady I can't remember the front desk ladies name I was immediately welcome with a smile awesome customer service all around definitely will stay there again thank you

Miinukset: Didn't stay long enough to have any dislikes

Plussat: All the staff were fantastic

Plussat: The firm beds and how clean the rooms are. I love staying here.

Miinukset: Nothing really

Plussat: Location was great. Friendly staff, especially the breakfast waitress, she worked so hard and was extremely friendly.

Miinukset: Bathroom sliding door very difficult to open. Blinds in our room were not operational and weren’t last weekend when we stayed in same room. Floor seemed sticky.

Plussat: Easy convenient

Miinukset: Nothing loved it

Plussat: Large comfortable room. I like the hardwood floors rather than carpet. Walking distance to lots of restaurants. Breakfast was definitely a cut above normal free hotel breakfast. Keurig in room.

Plussat: The rooms was great! Tons of outlets and very clean.

Miinukset: The staff when checking out was not friendly. I was standing at the front desk waiting to be helped while the workers were talking/gossiping. I was literally at the front desk and the workers were at the computer. So they were about a foot away from me.

Plussat: The variety of food was great. I really enjoyed the fresh biscuits and french toast.

Miinukset: It would have been nice to have some lactose free milk and also some prepared eggs that didn't already have cheese on them.

Plussat: Every thing is perfect .

Miinukset: I feel like my home.

Plussat: Was very satisfying staying, all our needs were close.

Miinukset: All was satisfying.

Miinukset: On the evening of 11-25-19 at 8:30 pm my became stuck in the elevator the door would not open for over an hour during this period No one was on staff to deal with this issue ! The desk clerk had no idea what to do showing there wash no plan of action for such emergencies ! There was a call to the part time repair guy who did show up after an hour he and I got the door open . I feel this was a huge mistake on holiday inns part a lack of maintenance and a plan of action caused this problem . Holidays inns response to us was oh well it happens all the time with no apology

Plussat: It’s an excellent value and located very well.

Plussat: Everything the staff was great and very helpful

Miinukset: Nothing everything was great no bad experiancest

Plussat: It was close to my conference

Miinukset: Pool and fitness were run down

Plussat: Clean, great staff and nice updated rooms

Plussat: Even I came around midnight but receptionist let me in. All was good to stay there. Warmly environment.

Miinukset: The toilet has to be fixed. Some part in the tank needs to be replaced. Water drains and toilet flashes itself

Plussat: Location

Miinukset: No I liked everything

Plussat: Location. And looks new.

Miinukset: Bed bugs. Room 417. I went to CVS right after woke up... I told front desk when I checked out and asked for refund. And the supervisor said they would do inspection and their manager would get back to me. Haven't heard anything ever since.

Plussat: Location

Miinukset: Bathroom fixtures are old worn and rusty.

Plussat: Location

Miinukset: None

Miinukset: The loud AC, the loud fan in the bathroom, and the popcorn ceiling. It all felt very old. The elevator was also very slow and creepy riding in it.

Plussat: Spacious room, quiet, good breakfast

Miinukset: Light over bar didn’t work, even after it was fixed. Amenities—bathroom—were TINY!!

Plussat: We were welcomed with a smile by a very kind lady . She ensured that we would have a great stay by informing us about the hotel and the location itself. Hotel employee was the nicest lady we have ever met and she truly made our experience great.

Miinukset: The only thing we did not like about the hotel were the beds. They were excessively soft and prevented us from getting a comfortable rest. We prefer semi-firm beds.

Plussat: Central to airport and getting around. Breakfast was nice for being included

Miinukset: The fan AC in bedroom was too loud. Not walking distance to anything

Plussat: quiet, clean and friendly staff

Miinukset: There are no restaurants within walking distance, but there are scooters for rent and mill ave. is just a short drive.

Plussat: Central location. Staff very friendly. Nice clean room Lady that took care of breakfast was very good.

Miinukset: Very good breakfast but area too small. Food in 3 close-by locations that we figured out by the 3rd day.

Plussat: Large, clean room. Great pricing & location between PHX and Tempe.

Plussat: Great breakfast. Never heard planes even though it’s near the airport. Nice comfortable rooms and Ed.

Plussat: Nice breakfast no

Miinukset: No comments

Plussat: Location

Miinukset: Air conditioner was a normally loud and affected my sleep time durastically

Miinukset: If you want to sleep in, this hotel is not the place to stay because the airplanes start flights early and definitely can be heard.

Plussat: The room was a lot larger than anticipated and having a bathroom in each one was a huge plus due to our group of four adults and two kids. From a fully furnished kitchen, large closets and comfy beds we will be recommending this place for anyone and everyone. It became our home away from home and we did not want to leave.

Miinukset: Some of the bathroom amenities were empty. There were a few tiny beetles we found in one bathroom and crawling around the floors. With the second bathroom it had several mosquitoes inside that we spent some time chasing down.

Plussat: The room was large and well designed. Love having access to a full kitchen. Room service was great daily and the morning breakfast was amazing!

Miinukset: There was a specific guy working the front desk that on multiple interactions wasn't emblematic of the hotels staff overall friendliness.

Plussat: Room and bath were clean. Nice Kitchen area, Was upgraded to a 2 bedroom unit.

Miinukset: Lots of road noise from outside.

Plussat: Rooms are large; great for long stays. The staff was very friendly and accommodating. Breakfast and breakfast staff were great. Also the evening mixer of appetizers and drinks was a surprising and nice touch!

Miinukset: Hot water didn't work on first night, which was a bummer when looking forward to a hot shower.

Plussat: Had a great stay !

Plussat: Rooms were decent size. Kitchen pretty stalked, but room only had set of 4 dishes, when the room sleeps 6. Liked that we had king size beds, and not queens. Just never enough towels. When we asked for more, they would only bring us 3. There were 6 of us in the room.

Miinukset: The pool was not in good condition. Cement was falling apart and was all over the bottom of the pool. The stairs were broken, and my girlfriend cut her foot on the metal. She was bleeding quite bad. When we went to tell the front desk, they blew us off, didn't seem concerned. Just said they would check it out, without even asking which set of stairs were damaged. Also never asked if she was ok, or if she needed a bandaid. Disappointing!! Towel rack kept falling off the wall in the bathroom. When cleaning gal came in. She only made one bed, and started the dishwasher when the dishes were already clean. Never brought us clean towels, had to call the desk and ask for more.

Plussat: It was so nice to have a suite and be able to spread out and cook if we needed. Room was clean and had everything we could possibly need.

Miinukset: Pool and spa was a little dated, but functional!

Plussat: I loved my stay there will do it all over again

Plussat: Location

Miinukset: No

Plussat: The staff and the room were great!

Miinukset: The only downside was the breakfast, the space is small and there was too many people, we went out for breakfast.

Plussat: The hotel was a home away from home. Very comfortable. It is definitely "a go back to again "hotel! Fantastic!

Miinukset: The air is locked to 68 degrees. The sign to the hotel could be more visible.

Plussat: Everything

Miinukset: Nothing