Etsi halvat lennot: Thai Airways

Miinukset: Seems like a simple thing but they should give Lao immigration paperwork out to passengers. No reason to not do this simple courtesy that all the other airlines do.

Plussat: The crew was super nice and informative.

Miinukset: The food was just ok, but not really expecting a 5 star cuisine.

Plussat: Easy flight, quite nice for such a short trip.

Miinukset: It's a shame that there is no way to earn Star Alliance miles (United specifically) on the flights to Luang Prabang -- can't get them on Thai Smile and don't get Star Alliance Gold status benefits on this flight, even when booked through Thai Airways.

Plussat: Comfortable seats, good entertainment options

Plussat: Comfortable seat, good entertainment options

Plussat: Crew were excellent in service. They’re Very attentive and friendly.

Miinukset: Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small.

Plussat: The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!

Miinukset: The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!

Plussat: There should have been some information upfront that such (cheap) flight (compared to the norm of Thai Airways) is a low-cost one! Otherwise I'd have been more okayed with this. I was surprised a lot of corners were obviously cur (that's why it was rather cheap) like meal for example!

Miinukset: Just be upfront and tell people this is a low cost flight so expectations wouldn't then be that high!

Plussat: The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!

Miinukset: No veggie food on board :(

Miinukset: Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered.

Plussat: I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines.

Plussat: Crew very good Seat getting old uncomfortable to sleep

Miinukset: Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months

Plussat: new plan and equipments are good

Plussat: Crew were fantastic and flight was comfortable

Miinukset: Flight was delayed by around 15 mini

Plussat: Crew was polite, food ok, wine good

Miinukset: More comfortable seats with a bit more leg room

Easy flight

Plussat: Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service.

Miinukset: Overall great experience.

Plussat: Good food. Thoughtful crew

Miinukset: Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C

Plussat: Crew food excellent

Miinukset: Could not get comfortable in the seats

Plussat: Yes crew was very hosptile.

Plussat: Seat from delhi was very small

Miinukset: All okay

Miinukset: Thai food instead of Nepalese Curry. Thai food is the best.

Miinukset: Board royal silk/biz class first because so they can store their bags first and not have to fight with passengers from exonomy trying to pass them at same time. Very annoying and slows down everyone boarding.

Plussat: Entertainment was good.

Miinukset: Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?